Had to finally try this chicken spot. Perfect location right across cross from Santan village. Anaiya greeted me and was so sweet. She explained the entire experience of ordering on the iPad. Great and friendly staff. Your name will pop up on the screen when your order is ready and it was less than 5 minutes. You can also take margs to go! Crazy. The chicken deluxe sandwich was and the music also upped the vibe for me. I saw there was Put put and an outside seating area so I'll definitely be back as the weather gets warmer. read more

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This is a Colorado based chain and was so excited for it to open as lived in Denver for 7 years and never got a chance to experience it there. Grand Opening: that evening my son and I went. It was super busy! The ordering process is updated. You order your food at the main counter electronically (staff is available to walk you through the process). Meal order numbers are then displayed on a wide screen with viewing your wait time(s). When ready it's provided within a cubical number located under the video display by the kitchen. Since it was National Chicken Day & the Original Sandwich was $1.00 we opted for that along with tots as our side & a drink. *Condiment area with ketchup, utensils & napkins as well as a drink station with sodas & teas.* We sat outside as it was a nice evening. Sipped on two of their flavored teas & waited about 15 minutes to grab our grub and dove in. We thought the sandwich was average. Nothing standout or exceptionally memorable in our opinion. They do offer side sauces at an additional fee. I had the sriracha aoili and that added some depth of flavor and heat to the sammie. The tots were good! They are light in texture, crispy & dusted with a unique BBQ spice. Note: This chain based branch serves all-natural varieties of crispy chicken sandwiches plus salads, tenders, animal-free options, gluten-free options, milkshakes, margaritas and more. Check them out to experience yourselves. read more

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Birdcall is located in one of the prime area. I liked the modern, clean design of the restaurant. The outdoor seating is also modern with a nice small golf area. It's a space that feels both comfortable and stylish. I opted for one of their signature chicken sandwich and curry chicken salad, The chicken was juicy and flavorful, with just the right amount of crispiness. However the chicken was so salty both in sandwich and salad. Since the dishes were salty even though I was hungry I didn't want to order more. The ordering system was a breeze using the digital kiosk was quick and easy allowing me to customize my meal to my liking. The service was friendly. read more

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I love Birdcall and was so excited to see that they opened one in Gilbert! The chicken was delicious and crispy, my salad was crisp and filling. The ranch was a little bland but the Buffalo blue cheese dressing is delicious. The staff was so friendly and helpful. And I LOVE the ambiance and the outdoor area for kids to play and parents to relax. The place was fun and energetic. We'll be back! read more

Birdcall - All Natural Chicken - Chopped salad with chicken - Chicken Shop Near Me - Gilbert, Arizona

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Food came out but they don't call your name or give you a number . Little odd. So on that there is no service and tables are dirty . I see how they saved on the standalone building but ordering off a keyboard and having to run a payment method before ordering. This place is definitely TRASH . read more

Birdcall - All Natural Chicken - Chicken Shop Near Me - Gilbert, Arizona

Inside clean and cute diner vibes. Fun mini golf outside. Staff was nice and helpful. Burgers were tasty, although a little pricey. Fries over tots! read more

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Rating this place two stars since the service was stellar, but the food was not. Ordered the Nashville Chicken Sandwich and the Southern Chicken Sandwich with fries and tater tots. The only things that was worth eating was the tater tots. The fries lacked flavor and were not crunchy.. Additionally, both chicken sandwiches were dry and unseasoned. I will unfortunately never return nor recommend this place to anyone. I recommend going to other chicken places and skip this. We waited 20 minutes in the drive through for this and were extremely disappointed. First and last, time to put this place in the past! Update: Their customer service still holds up after addressing my concerns. Thank you Peter for reaching out, best of luck! read more

Birdcall - All Natural Chicken - Fries (unsalted and dingy) - Chicken Shop Near Me - Gilbert, Arizona

Awesome service and great chicken. I suggest the original tenders and ranch. Slaw is awesome. Dee was great

First time trying Bird Call, we have 2 celiacs in the family and have heard about the gluten free options. We ordered gluten free nuggets and fries, one chicken sandwich and chicken tenders and shakes. The tenders, fries and shake were a hit with our 12 year old. The hot chicken sandwich and fries were good. The gluten green nuggets were not good, they had this underlying sweetness to it that 2 of of recognized right away. I tried to use buffalo sauce to mask it and it didn't help. My son ended up peeling off the breading to eat them. Shakes were good. We were welcomed upon entry and given a menu to review that was kept on top of the trash (odd to me and gross). You order yourself on a tablet at a counter. Meals are ready for pick up in a cubby. A lot of staff are present but I am unclear on their roles. Tables were sticky, and if not sticky a few were wet like cleaned but not dried. The floor was also audibly sticky. They do have an arcade game inside that the kids enjoyed. read more

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I didn't love this place nor did I hate it. It was a cute little chicken spot.. I got my food to go so I did not dine in. I got the Nashville hot with fries. I asked for a side of ranch. The person that rang on my order, repeated the order back, including the side of ranch when I got my food I had no ranch so I politely asked for ranch the girl told me it wasn't rang up. I kinda just looked at her because it's not my fault that they didn't ring it up because the individual that took my order repeated it back to me. She proceeded to give me a small Togo sauce container.. when I got home to sit down and eat I chose to eat my fries with what was to be ranch, but it definitely did not taste like ranch at all turns out she ended up giving me the herb mayo... my Nashville hot chicken I feel like it was missing something. It's just a chicken sandwich with Nashville hot and pickles, but I feel like it's missing something, it can use something else to accompany the sandwich and the pickles. if in the area in the future, I may go back to try a different sandwich. I got a milkshake as well, which was very good. read more

From visit Saturday 1/4/25. Me and my buddy walked in around 8:20pm, was immediately greeted by the young lady at the front. There was only 2 tables being occupied (a large family and a couple) so the restaurants was pretty quiet. My buddy said he was just recommended this place like a week or two prior by one of our other coworkers... And I noticed it was right by CooperHawk, where we were going to do a wine tasting, so while we were drinking, I decide to look at the menu. It looked pretty good, and y'all had "Decent" reviews, so I told him after we drink. I want to stop by and get food. Service was great, bathrooms were clean. I did ask for Buffalo on side but when it came out, it had it on the sandwich. They offered to remake it but I didn't want them to go through the trouble. Either way, the sandwich did NOT disappoint yum yum yum. I will admit, my sandwich did get a little soggy at the end but it was still delicious. Normally, I don't get tater tots, because I've never had tater tots good enough to order over fries... Plus, I only really like tater tots from sonic. But I asked the lady and the guy at the front which they recommend, and they both said the tater tots. I'm all about the recommendation so I got the tater tots and same thing, they did NOT disappoint. They are better than sonic tots. If you're trying to choose between the fries and the tots, I'm telling you right now GET THE TOTS. (Although I didn't try to fries so next time lol) overall, 10/10 experience. I did try a sample of whatever two frozen drinks they had (one was the marg and for the life of me, I cannot remember what the purple one was), and had we sat down to eat instead of doing a pick up order, I would have ordered one so make sure you get that purple one... Mmmm mmm mmm!! Thanks for a great first experience, I plan to be back :) read more

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TL;DR: Undercooked chicken and food poisoning nearly ruined holiday weekend. Fries are best fresh, but quality deteriorates quickly. Birdcall used to be a go-to spot due to their gluten allergy friendliness. Separate fryers and clearly marked allergens was a huge plus as my wife has celiacs. Ordered right when they opened, so as expected the food was ready quickly as they didn't have a lot of orders ahead of us. We ate our food, and quickly realized that at least one of the sandwiches was greatly undercooked. Tossed it once we saw the middle (see photo). I was less lucky, as I was very hungry from skipping breakfast and didn't take note of the cook. I got very sick and later projectile vomited the contents of my meal and the subsequent snacks I had. This was right before the 4th of July holiday where we had a vacation planned, so my stomach was barely recovered for the holiday. It was tough to eat anything and I had no appetite. I have zero desire to have Birdcall again anytime soon. I reached out to customer service to report the undercooked sandwich and have not received a response at all. This was before I had the episode described above. Birdcall was a regular spot, at one point once a week. But now it is an actively avoid. Side note: fries are tasty and I appreciate that they don't put them in your bag until the order is ready, even if you order ahead. The quality just deteriorates quickly, so eat those fries first if you ignore the rest of my experience. read more

Birdcall - All Natural Chicken - Undercooked Deluxe Sandwich - Chicken Shop Near Me - Gilbert, Arizona

This place is great. Super cute and I love the margaritas. You can even order them to go

I was going to to bird call to get a chicken sandwich and a young gentleman named jagger was helping me . He made the experience go flawlessly and fast .He's personality and funny jokes he made lightened up my day and made me enjoy my experience . We need more workers like him .10/10 read more

So this is the 3rd and last time I will come here. Last time they overcooked the food, sent me $10 off that didn't appear to have an expiration date but did so never used it. Went in today, the chicken sandwich was dismal at best. Half the bun was left because that's how small the chicken breast was. The chicken nuggets were mediocre. The sauce you get with them is so small you don't have enough for everyone. Spending nearly $30 was even more disappointing. So good luck! read more

Ordered the Szechwan chicken sandwich. I think it's a limited edition chicken sandwich. It was decent. But I was surprised how small the chicken sandwiches were. And it was very greasy which I did not like. The fries were excellent. I ordered a root beer as well. It was a fountain drink. You order on a screen and then you pick up your order when I call your number in a little cube. It was $17 for everything. Which I thought was a little much for fast food. Overall, it was a decent chicken sandwich and I'm full from it. The inside is very clean and they have a lot of tables. read more

Birdcall - All Natural Chicken - Chicken Shop Near Me - Gilbert, Arizona

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We went for the first time last night! I tried the shawarma sandwich special and it was pretty decent, I'd give it a 3/5. I liked the cucumber salad but had like 2-3 cucumbers. It left me wanting more. But the flavor and the hummus were really good. If I go back I'd definitely try something else. My husband tried the deluxe and he really liked it! 4.5/4. Everything was on point. The cookies and cream shake was a 4/5. Perfectly creamy and great consistency. The tots were 5/5! The seasoning is delish and the bird call sauce was a super good take on a fry sauce. So yummy! The service was awesome! The girls working were so friendly and helpful. Clean restaurant and super cool vibe! read more

Easy to order Efficient pickup Didn't go inside so can't speak to the environment Good food but the chicken tenders were very salty. We've only been once so not sure if that was an anomaly or not. read more

The food here is so good but not only that, there is gluten free options. Grilled chicken and yummy gluten free bread Not being able to try the chicken sandwiches that everyone raves about was depressing. When I heard about this place I had to try it and I was hooked. I have tried all of the sandwiches minus the grilled Caesar and the Veggie. My favorite is the Rancher and the Southern chicken with a side of tater tots of course The only one I wasn't impressed with was the buffalo chicken. read more

First time visiting. Dee made it easy to order and she had our meal out in minutes. Our meal was the DELUXE with Buffalo coleslaw

This place is 10/10. The food is fresh, hot and packs flavor! Location was clean and pretty busy

Went here for the first time for lunch around 11:30 & that was perfect because they started getting busy right as I got my order. They have quite a few choices for chicken sandwiches & salads as well. I had the Ceasar which came out in about 5 minutes & a craft Root Beer....I love Root Beer. The sandwich was very tasty, the chicken nice & moist & the parmesean chip inside was a great flavor in the mix. The people inside was really friendly & helpful, which was good as you have to either remote order or use their little pos' which will only let you slide your card. Both I and the guy beside me had issues with the pos, which requires you to slide your card before you can order. Management needs to fix that asap. read more

They may still be going through new opening pains. This was our experience. The no contact ordering is fairly annoying. We stood in line for a while watching many people struggle with the kiosk. After a while, an employee said there was another one open off to the side and directed us to it. It was not even working and we had to stand in line again. We managed to order and that was not super hard but annoying. It would have been better to order with a live person. We went outside and the tables were dirty. We got our food and it was underwhelming. The sandwiches were okay at best. The tots has a strange taste to them, but that may be us. Not a a fan. The entire experience was not good and we probably won't return unless someone says a certain meal is totally amazing. Try it for yourselves. read more

Birdcall - All Natural Chicken - Chicken sandwich and tots. - Chicken Shop Near Me - Gilbert, Arizona

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I'm confused by the negative reviews, as I had a very pleasant experience here. Dee greeted me upon arrival and walked me through the menu and the best way to order from the kiosk. I came on my lunch to get work done, and the entire time I was working, so was Dee. She checked on me a few times to make sure the food was tasty (it was! nice and spicy nashville hot sandwich) and exchange some friendly banter. I saw these kinds of interactions with all the guests in the restaurant. They played good music, had a garage door open, and even had lots of activities for kiddos like mini golf and an arcade machine. Bathrooms were super cute and very clean, as was the restaurant itself. I would come back! read more

Not a good experience. Found a hair in my sandwich which is disgusting but had already gotten home unfortunately. The girl working there was incredibly rude. The food was horrible, it tasted like it was just dipped in grease, the bread was literally saturated in grease. We all felt sick after, this place is very expensive, poor service and poor food quality, I do not recommend and we will not be back. read more

I been here 4-5 times now. Nice bright open-space inside. Really large patio for when the weather is nice. Also they have a putt putt green with balls and putters for those waiting on their meal- fun touch. Food is good but not excellent. Lots of variety in chicken sandwiches and topping. They do charge for every additional topping. I'd expect that for avocado or bacon, but didn't expect for lettuce and onion. They have tractor soda which can be hit and miss with people, but also have a few Coke products on tap so there's a fair amount of choices. Fries and tots are over-salted for my taste. I'll likely eat here again, but not a spot I'd visit more than once or twice a year. read more

Very impressed by Birdcall and this new location in Gilbert! We've been anxiously waiting the opening and we're happy we were able to make a trip happen about a week after the official opening. We hit the drive through which was very busy, but we expected this being so new. Ordered the Nashville Hot sandwich, tenders, the Asian chicken salad, and a strawberry milkshake. All was delicious but we loved the tenders and the salad the best. Tots are a must! The indoor and outside seating areas were super busy but the vibes looked great! The area where this restaurant is located is very busy, so be warned before you go. The parking lot and drive through is a bit hard to navigate! Regardless, we will come back soon. read more

I love the decor and the bright atmosphere. We self-ordered at the kiosk, it was a very user-friendly system. All of the tables were dirty, we chose the 'cleanest'. We waited about 10 minutes for our order. The only miss here was our drink order; it wasn't really clear where we were to pick up our beer and cocktail. We tried two sandwiches (Southern: All-natural crispy chicken, pimento cheese, and southern coleslaw and the Nashville Hot: All-natural crispy chicken tossed in Nashville hot or 'extra hot' sauce, and sweet pickles). The Nashville was spicy and delicious; the Southern was underwhelming. (I know way too much about pimento cheese after living in the South-this was not at all a good version.) The tots were yummy, the fries ok. I love that there is a wide variety of sauces to choose from; I am one who loves to dip all of the things. The beer and margarita were both tasty; overall a good-not-great experience. read more

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The sandwiches were pretty bad. Chicken was super dry. Toppings were either too much or too little. The one with hummus had a ton on it. The other with bbq sauce had like a teaspoon. Bacon jam burnt. Maybe the cooks quit? Dunno but not going back. read more

$17 for chicken sandwich, soda and fries. I don't think so. This place is way too expensive first of all and the restaurant was dirty with crap all over the floors and tables and way under staffed. With regards to the food quality frankly speaking Canes is way better for half the cost. Mark my words this place won't survive. I'll never go back. read more

The fast casual has a nice exterior and clean and well-lit interior. As you enter, there are large screens that you enter your order after swiping your credit card. Sauces cost $0.50 each. When your order is ready, your name will appear on the screen along with the bay no. your food will be picked up from. We ordered the original and southern with fries and tater tots. The sandwiches were hot and fresh, bread warm and toasted. The breading of the chicken is way too thick, dripping with oil, and overwhelms what you actually taste, even on the southern which had coleslaw and pimiento cheese. All you really taste on the sandwiches is the breading of the chicken. The seasoning on the tots and fries was overly salty. Although the meal looked appetizing and was hot and fresh, the taste was not great, oily and salty. We will not return to this restaurant. read more

Birdcall - All Natural Chicken - Original with tater tots and Southerner with fries - Chicken Shop Near Me - Gilbert, Arizona

Just opened in our area so we decided to check it out. It's a fast casual restaurant and very nicely set up, the patio area has a little green area for games etc. Ordering is pretty easy, it's self service ordering so you walk up to the kiosk and put in your order. We enjoyed our sandwiches and loved the tator tots! The herb ranch is good as a side sauce! Next time I'd try their salads, I couldn't finish the sandwich and the tator tots. Definitely a good lunch spot, will be back for sure read more

if you're in the drive though don't expect to get your food quickly. drive though takes an eternity. This is a constant too, not a one time thing. Drive though every time takes over 20 mins read more

Overrated. We waited in line for 30 minutes for the food, which was pretty average, maybe even slightly below average. The ordering system is weird. You order on a tablet and then your order arrives on a shelf. Easy but clearly not working due to the wait. The Chicken Nuggets were flavorless. The Chicken Sandwiches were just okay. Tater Tots were fine. The place in general was very bland and overpriced. Won't be back. read more

Birdcall - All Natural Chicken - Chicken Nuggets and Sandwiches - Chicken Shop Near Me - Gilbert, Arizona

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SO excited to have a new place to eat! My salad was delicious and so were those tots. We were greeted by the friendliest staff who answered all questions on how to place our order, and even made delicious suggestions. Everyone was very friendly! Will definitely be coming back. read more

Birdcall - All Natural Chicken - Cobb salad add crispy chicken, tater tots - Chicken Shop Near Me - Gilbert, Arizona

Came in to birdcall a week ago for dinner Service was spot on . Food came out fast and hot . Tap beer was cold . I love the atmosphere clean inside and out . Definitely will be back . read more

Awesome concept but unfortunately the customer service and service in general is lacking. This is a one and done for me. This business should not offer a bar if they do not have anyone to pour drinks. Self service is awesome to order and grab your food but they fall short on happy hour and lack of service. I received an insincere apology from a staff member for being busy yet there was only one couple inside, one table on the patio, and a few cars in the drive through and faulted for another employee offering a refund. I'll be taking my business elsewhere. read more

Pretty nice and crunchy chicken, it took some time but it was actually worth the wait.

I ordered through the mobile pickup window. Showed up before the pickup started. They brought the food out immediately but we were boxed in and had to back out of the drive thru after waiting several minutes. The food was cold, dry, stale, and hard. The chicken was tough and seemed like it was cooked 3 hours ago. The fries and tots were cold, not even a semblance of warmth. The chicken were BARELY warm. The birdcall sauce didn't taste right at all. I don't know what went wrong today but it was all bad. read more

One of the Worst Fast Food Experiences I've Ever Had From the moment we walked in, it was clear this place was a mess. Dirty tables everywhere, not a single greeting from the staff, and one of the four menu screens was completely dead. It set the tone for what turned out to be an absolutely miserable experience. There was one poor girl up front doing everything on her own--taking orders, preparing food, handling drinks. Clearly, this location is understaffed and poorly managed. We ordered combo meals and paid to upgrade our drinks to the large size, only to be told they were out of large cups. When I asked for a refund, I was told, "These are all the cups we have"--which turned out to be the small ones. Ridiculous. I ordered the 3-piece Nashville hot tenders, which were a total joke. Overcooked, dry, flavorless--there was absolutely nothing "Nashville" or "hot" about them. The ranch, which they charge $0.50 for, was equally bland and completely forgettable. When I went to get ketchup, the dispenser was empty. I let the girl know, and instead of fixing it, she just threw a bucket of ketchup packets on the counter. The ice machine? Barely functioning. I had to stand there forever just to fill one cup. For over $32, we got a below-subpar meal, no service, and an all-around disaster of a dining experience. Needless to say, we won't be coming back. We'll stick with Cane's--better food, better service, and clearly, better management. This place should be embarrassed. read more