I highly recommend this Dealer! If you have a low score, they will help! Armando the Finance…read moreManager is awesome. Everyone there is great! You can see the CarMax and history of each car. I got an awesome vehicle!!!!

Wonderful people and even worked with us when I lost my job and was unable to pay for a couple of…read moremonths! That kind of understanding is a rare thing these days.

Great experience with Bid & Win at Manheim Dallas. Cars were exactly as described and the…read moretransaction was smooth. Definitely buying again next Wednesday.

I am a Realtor and go through cars quickly because of all the mileage I put on a car. (50K+ in a…read moreyear is possible) I found Auto Planet and bought a Mercedes that was still under warranty. They seem to specialize in higher end vehicles just off lease. My car has been flawless from day one and 9 months down the road I have not had a lick of trouble. Meanwhile I have received many compliments about how great the car looked. The store does like to haggle and that is fine since that is what I do for a living :) I walked out with a GREAT Deal (Thousands less than a comparable car at MB Plano) I have told many other Realtors and Clients about Auto Planet and will continue to go there myself.

We purchased a car from Auto Express two months ago, and it has been a nightmare ever since…read more Shortly after the purchase, we began having issues and decided to get a professional opinion. After taking it to three independent mechanics, we were told the car requires over $10,000 in repairs--and more importantly, that it's dangerous to drive in its current condition. If my son and his family were going at a high rate of speed at the time it broke, it could have caused an accident. All three mechanics said the vehicle was a danger to be on the road. When we brought this to the dealership's attention, their response was that we could have had the car inspected if we had asked. We were under the impression that they had a mechanic on-site, given the size of their lot and number of vehicles. This lack of transparency was disappointing and misleading. We have since learned that Auto Express often sources their vehicles from up north and coastal regions, where cars are commonly exposed to severe rust and deterioration. This was never disclosed to us during the sales process. We feel completely taken advantage of. If you're considering buying from Auto Express, have the vehicle thoroughly inspected by an independent mechanic before signing anything, and ask where the car originally came from. We wouldn't wish this experience on anyone.

These folks are just selling cars on a "what you see is what you get basis." They are very straight…read moreforward that they don't care what's wrong with the car, it's your job to evaluate it and decide if it's right for you. They aren't doing anything shady at all, but they did have a whole lot of very worn cars I would be afraid of. The unit I went to look at wasn't ready to show as far as I'm concerned. It had a leaking donut gasket in the exhaust, the cowl vents full of dirt and grass, and the console lid inside the car had been shredded. I didn't even ask them to get it out of the garage where I could drive it. I was looking at a big Buick, but they also had a super-clean Chevrolet Impala with a few more miles on it, but the car was in well-cared-for condition. I asked them to get that one out and we took it for a test drive and found nothing wrong with it but a "service air bag" light on, which we were willing to deal with. The suspension was still tight, the interior in blemish-free condition, a minor blemish on the rear plastic bumper cover, and the engine compartment clean. The motor was absolutely quiet, and running well, and so I left with a slightly younger Chevrolet than the Buick I thought I was interested in. Buyer beware on some of the units on this lot, but they are not misrepresenting them. It's the buyers responsibility to decide if a unit is right for them, and I'd encourage anyone to check carefully. They had some certified junk on the lot, but had some equally clean units in good condition. It all depends on what you want to pay, and how much car you expect to get for your money. Nothing about this transaction appeared to be shady, or in any way intended to misrepresent what they have to sell. They were courteous, kind, and professional in all parts of this transaction. I particularly like that they didn't even offer me an extended warranty, or try to add other charges into the transaction, such as dealer preparation, which I view to be taking advantage of the ignorant. It was cash-and-carry, and if it breaks they buyer gets both pieces. I've had the car in service for a week now, and I have discovered a minor transmission leak. At age 13 with 120,000 miles on it that's a little deal to me, and I'm satisfied with what I paid.

bait and switch place make promises they can't deliver with inventory they don't haveread more

They will work with you even with bad credit! They do offer free oil changes for the life of the…read moreloan. The cars look amazing inside and out. Rick Martinez will definitely help you get into a car! You can also make payments over the phone!

Very friendly people, went out of his way to bring me in and helped me get financed. Haven't found…read moreanother car lot like it. Highly recommend coming to Car Now. Nice cars for reasonable pricing with warranty's.

1. After inquiring online to Pro Select Auto (email: no-reply@carsforsalemail.com ) about…read morepurchasing a vehicle, we scheduled an appointment with a salesman at the auto dealership next to Genesis Team who told us we certainly qualified for the Toyota Camry they had on the lot, event sending us pictures of it with $500 down payment. When we arrived the salesman was 30 minutes late, then proceeded to send us to the dealership next door saying we did not qualify for the Camry. (BAIT & SWITCH) The business next door was Genesis Team.This was Winter 2013: For $163 bi-weekly, we bought an older minivan with a down payment since that was all we qualified for and desperate with infant twins and family 600 miles away, we bought it. The transmission was messed up shortly after taking it home and I did contact them about it. They dismissed our concerns easily. One month later it left us stranded 30 miles north of our home and it cost $80 taxi ride to get our infant twins and ourselves home. The transmission went out. We were told they had it fixed by a third party. The transmission was doing the exact same thing when we got it back. 2. After complaining and asking, we wanted a different vehicle- newer minivan. We purchased it with yet another down payment $1500 in January 2014 for payments $190.36 biweekly. Steve specifically told us that our credit report, it would reflect that we paid off the initial minivan and purchased a second. This turned out to be a lie. Our credit report said it was voluntarily returned and when brought to their attention, they directed me to the credit bureau and the credit bureau said it needed to be handled by Genesis Team. 3. It was time to get front tires at a local well-known auto repair shop on the second minivan. This was the 2nd set of front tires we purchased in a year. I had the vehicle examined and what we discovered was shocking! They believed the vehicle had been in an accident because the entire front end was crooked - that is why the tires were being eaten up. The cost to repair was close to $2,000, was dangerous for our twin infants to be in and I did get the estimate and the measurements and forwarded them to Genesis Team. I thought for sure they would want to make things right. I talked to Jeremy in the shop and he was nice and said that I needed to bring down the van to be looked at. I mentioned that we didn't have a second car and he said they don't do loaners. Approximately a month later, I was contacted Jeremy again and talked to a sales rep. While out of state, I received a callback from Jeremy and it was very disrespectful. He directly lied to me on the phone and said that he looked at the van when I brought it in - keep in mind, I hadn't brought it down there yet - and he said they gave me a quote for them to fix it and I said no. Jeremy also said that they aren't going to do anything about it. That is the answer. I told him I had not brought it down there yet and he was mistaken. I asked to see the quote that he supposedly had provided and he said he didn't have it. This is 100% a complete lie and he was horribly disrespectful to me on the phone. We ended up voluntarily returning the second van, as well. 4. Fast forward to 2/16/2016 - we received a letter to renew our registration on our minivan that we returned on 06/27/2015 and the Texas DOT said we were still liable until the new owner put it in their name. This is ridiculous - it has been 7 1/2 months and it is still in OUR NAME? I have emailed the company a few times and no one responds. This has been the worst experience. DOT said they don't even have to take it out of our name AKA put it in their name because they are dealers. No way would I ever recommend this scamming company to anyone. The several thousand of dollars we are out of in addition to having to buy yet a 3rd car - this time from a reputable company in Plano and a 3rd down payment. I keep all emails and I have even more issues that occured, but I am sick of even thinking about this company. I have more to put in, but this needs posted and I need to put it in my past because we were screwed and taken advantage of. Like I said- I have all emails so try to dispute this Genesis RIP OFF Team -

2005 Nissan Maxima . I repeatedly had the same problems,…read moreplus additional issues starting from the first week I purchased the car. There were multiple complaints about the balance of the car. I was told to purchase new tires, in which I did and new rims because the rims that were on the car were all damaged when I purchased the car. I did not know this because the tires were new, but the rims were all bent and were wearing the new tires from the inside out. After spending over $1100 for rims and tires in the first 3 months, I also had to spend an additional $400 for deductible and other repairs that included rod, axil and water pump. After several visits for the same issue of balance problems and noise on the right driver side of the car, I decided to get a 2nd opinion and found out that I needed over $2000 of work, which did not include the Compressor going out within the first 5 months. In addition, they offered FREE oil changed, but never once mention that the oil was always low. I noticed that because I checked my oil before going out of town. When I returned I dropped it off at the service department and was told there was an oil leak in the motor. I really liked the car, but it was a true LEMON. I was spending more to keep the car running then the car note and the same problems and additional problems that the service department NEVER told me about.

I have worked for Addison Auto Group for the past three years and have never seen "Christopher S"…read moreRichard Cortez does'nt even work here... he's a "Bird Dog" or customer referal.. As far as the work enviorment and ownership goes it's among the best I have worked for in my 25 years in the car business! I drive a hour a day in traffic to get here ,,,, if that tells everyone something.... from what I understand Christopher has NO car business background or automotive finance experience and was not allowed to have access to our soft ware or sensite confidential information for obvious reasons. Brian McCollum

I called to inquire about the price of a vehicle on their website on all of their listed phone…read morenumbers (they have 4). No one picked up. Finally they called me back and I asked him how much it would be, and he said he wasn't in the office and couldn't tell me how much they are selling the car for, keep in mind this is 2 and half hours after they "opened." He asked "What am I trying to do?" and I said "buy a car" and he said that they ONLY do "special" financing and wasn't sure he wanted to sell the car. These guys are crooks and are trying to rip off people with bad credit, STAY AWAY.