I highly recommend this Dealer! If you have a low score, they will help! Armando the Finance…read moreManager is awesome. Everyone there is great! You can see the CarMax and history of each car. I got an awesome vehicle!!!!

Wonderful people and even worked with us when I lost my job and was unable to pay for a couple of…read moremonths! That kind of understanding is a rare thing these days.

Great experience with Bid & Win at Manheim Dallas. Cars were exactly as described and the…read moretransaction was smooth. Definitely buying again next Wednesday.

I am a Realtor and go through cars quickly because of all the mileage I put on a car. (50K+ in a…read moreyear is possible) I found Auto Planet and bought a Mercedes that was still under warranty. They seem to specialize in higher end vehicles just off lease. My car has been flawless from day one and 9 months down the road I have not had a lick of trouble. Meanwhile I have received many compliments about how great the car looked. The store does like to haggle and that is fine since that is what I do for a living :) I walked out with a GREAT Deal (Thousands less than a comparable car at MB Plano) I have told many other Realtors and Clients about Auto Planet and will continue to go there myself.

We purchased a car from Auto Express two months ago, and it has been a nightmare ever since…read more Shortly after the purchase, we began having issues and decided to get a professional opinion. After taking it to three independent mechanics, we were told the car requires over $10,000 in repairs--and more importantly, that it's dangerous to drive in its current condition. If my son and his family were going at a high rate of speed at the time it broke, it could have caused an accident. All three mechanics said the vehicle was a danger to be on the road. When we brought this to the dealership's attention, their response was that we could have had the car inspected if we had asked. We were under the impression that they had a mechanic on-site, given the size of their lot and number of vehicles. This lack of transparency was disappointing and misleading. We have since learned that Auto Express often sources their vehicles from up north and coastal regions, where cars are commonly exposed to severe rust and deterioration. This was never disclosed to us during the sales process. We feel completely taken advantage of. If you're considering buying from Auto Express, have the vehicle thoroughly inspected by an independent mechanic before signing anything, and ask where the car originally came from. We wouldn't wish this experience on anyone.

These folks are just selling cars on a "what you see is what you get basis." They are very straight…read moreforward that they don't care what's wrong with the car, it's your job to evaluate it and decide if it's right for you. They aren't doing anything shady at all, but they did have a whole lot of very worn cars I would be afraid of. The unit I went to look at wasn't ready to show as far as I'm concerned. It had a leaking donut gasket in the exhaust, the cowl vents full of dirt and grass, and the console lid inside the car had been shredded. I didn't even ask them to get it out of the garage where I could drive it. I was looking at a big Buick, but they also had a super-clean Chevrolet Impala with a few more miles on it, but the car was in well-cared-for condition. I asked them to get that one out and we took it for a test drive and found nothing wrong with it but a "service air bag" light on, which we were willing to deal with. The suspension was still tight, the interior in blemish-free condition, a minor blemish on the rear plastic bumper cover, and the engine compartment clean. The motor was absolutely quiet, and running well, and so I left with a slightly younger Chevrolet than the Buick I thought I was interested in. Buyer beware on some of the units on this lot, but they are not misrepresenting them. It's the buyers responsibility to decide if a unit is right for them, and I'd encourage anyone to check carefully. They had some certified junk on the lot, but had some equally clean units in good condition. It all depends on what you want to pay, and how much car you expect to get for your money. Nothing about this transaction appeared to be shady, or in any way intended to misrepresent what they have to sell. They were courteous, kind, and professional in all parts of this transaction. I particularly like that they didn't even offer me an extended warranty, or try to add other charges into the transaction, such as dealer preparation, which I view to be taking advantage of the ignorant. It was cash-and-carry, and if it breaks they buyer gets both pieces. I've had the car in service for a week now, and I have discovered a minor transmission leak. At age 13 with 120,000 miles on it that's a little deal to me, and I'm satisfied with what I paid.

bait and switch place make promises they can't deliver with inventory they don't haveread more

They will work with you even with bad credit! They do offer free oil changes for the life of the…read moreloan. The cars look amazing inside and out. Rick Martinez will definitely help you get into a car! You can also make payments over the phone!

Very friendly people, went out of his way to bring me in and helped me get financed. Haven't found…read moreanother car lot like it. Highly recommend coming to Car Now. Nice cars for reasonable pricing with warranty's.

Arrived to Big Tex Auto just to view inventory, But once we spoke with Tania, she sold us…read morecompletely! She was very informative and detailed about their inventory. Tania, was very knowledgeable and helpful, ended up leaving with a pick up truck same day! This review is based on inventory only, sales associates are very great in communication and have been in contact in regards to servicing vehicle. **UPDATE** - 0 STARS!! Purchased on 1/30, Within 2 weeks the truck had multiple issues: A/C not working, rear window malfunction, suspension cracking, right light going out, and eventually failing to start and leaving us stranded, had to get vehicle towed home. It was in the shop 2/4-2/7 and returned again on 2/11, now being held until 2/17 due to them changing the suspension. We've barely had the vehicle but have already been without it multiple times. Very frustrating experience, especially when you rely on a vehicle for work!! Buyers should be cautious and fully inspect before purchasing!!

They're a ripoff agency. I go there to buy a used car and they claim they only have one used car…read moreand it is 3 years old with 60 k mileage. Standard Tucson and they quoted 29 k for it. She Samantha walks away laughing. Horrible people. Beware.

I have worked for Addison Auto Group for the past three years and have never seen "Christopher S"…read moreRichard Cortez does'nt even work here... he's a "Bird Dog" or customer referal.. As far as the work enviorment and ownership goes it's among the best I have worked for in my 25 years in the car business! I drive a hour a day in traffic to get here ,,,, if that tells everyone something.... from what I understand Christopher has NO car business background or automotive finance experience and was not allowed to have access to our soft ware or sensite confidential information for obvious reasons. Brian McCollum

I called to inquire about the price of a vehicle on their website on all of their listed phone…read morenumbers (they have 4). No one picked up. Finally they called me back and I asked him how much it would be, and he said he wasn't in the office and couldn't tell me how much they are selling the car for, keep in mind this is 2 and half hours after they "opened." He asked "What am I trying to do?" and I said "buy a car" and he said that they ONLY do "special" financing and wasn't sure he wanted to sell the car. These guys are crooks and are trying to rip off people with bad credit, STAY AWAY.