This review is about a business with great integrity. I just brought my 2011 Corvette to BIG Sky Collision Center, 8300 E Valencia Rd #5, Tucson, AZ 85747 (520-750-7177), for a door adjustment. The drivers door was slightly out of alignment which made it difficult to close. Big Sky could have charged me a lot of money to take apart the door and replace a bunch of parts. But instead, had one of their techs look at it and made a quick adjustment which solved the problem. And on top of that, did not charge me. You have to be nuts not to give Big Sky the first crack at any collision/bodywork you might need. They have clearly demonstrated business integrity to me. Big thanks goes out to Carlos (Manager/Estimator) and a special thanks to the talented Tech Miguel. Big Sky has both my gratitude and future business. read more

Big Sky is the best. They use OEM parts, keep you informed, and their work is high quality. I've used them twice, and highly recommend them.

I took great care in selecting a business to repair the rear bumper of my less than one year old vehicle that had only some paint/aesthetic damage. It was worth my paying out of pocket given the age of my vehicle to have a quality and gold standard job done. I chose Big Sky for a couple reasons but primarily due to it being privately owned and not a big chain/corporation and also due to the positive customer reviews on all platforms. Xavier and his family business did not disappoint. From intake to delivery back of my 2023 Lexus GX460 I received what I would call nothing less than 'white glove' service. Bumper repair on a new vehicle is not an inexpensive journey, particularly with not being able to get around ADAS/calibration post repair but Big Sky was up front with me upon quoting me services and the entire job/process was worth it to me. They sent me photo's throughout the process, to let me know what was happening and ensured that my vehicle upon check in would not be tagged as collision given it was not with today's systems with vehicles and reporting being so intertwined. The bumper repaint was flawless and they did an top notch job. The real icing on the cake was when I took delivery back of my vehicle and it had been fully detailed (it literally looked better than when I had dropped it off) and there was this lovely touch of a thank you note, information and a bag on the front seat. You truly can't beat quality and care in business these days and that is what you get here. I dealt mostly with Xavier and Dee, both of whom were incredibly engaging, knowledgeable and know how to deliver on service. read more

Big Sky has to be one of the best collision shops I have ever had the experience of needing. When I was a kid my parent's friend was the collision shop we used and were treated like gold. This shop treats you like family and works with you. I had special needs and was able to get my needs handled. I highly recommend this shop. The owners Xavier and Rosa, the general manger Carlos, and of course the great Dee who handles all the scheduling and office stuff and is the client retention specialist Are all fantastic. I don't think you can go wrong with Big Sky Collison. read more

Being newer to Tucson I didn't know where to take my car that had been hit. As soon as I walked into their office, I was made to feel like family by all the Big Sky staff. My estimate was completed quickly, and very competitive. When I decided to have Big Sky Collision complete the repairs, I knew I made the right decision and the work was done superbly and on time. The friendliness of the staff and their honest approach helped make me this decision and I have no regrets. I would not hesitate to recommend Big Sky Collision. Thank you, Javier, Carlos, and Dee, for your kindness and your exceptional customer service and treating me like family. read more

Sean and Xavier gave a quote with full disclosure and continued with excellent repairs on my baby (Mini Cooper). They were extremely friendly and kept me informed along the way with progress photos. Costs were reasonable and the detail job before I picked my car up were fantastic. Glad I'm now part of the family. read more

Big sky collision centers did a superb job with my car, courteous and professional. I highly recommend Big Sky for auto repairs. They make sure the vehicle is fully repaired, no corners cut, exactly how it should be. read more

So let me start by saying I was on my way back from cali, and I was losing air. It was new years so nowhere was open. We towed my car back, and getting it off the trailer I pulled part of my bumper off, strapped down to tight. Came in for an estimate and ended up making an appointment. So I brought my car in for the bumper, asked about my back seat. I have a 2019 jeep cherokee, and I got new seat covers for xmas. I was able to put on the front seat covers, and the back seat back part alone. So I was asking if they knew how to get the seat part of my back seat up to finish installing the covers. Turns out that its really complicated, and they were able to do it. So they went ahead and installed the last seat cover. It looks amazing. I tipped the text that did the work on my seat cover. They washed my car, and to my surprise they vacuumed it out and cleaned the interior. It looks brand Flippin new. I was so excited about getting my car back. Its like I drove it off the lot, and had new seat covers! They went above and beyond exceptional customer service. Pricing was really good. If anything else happens to my car ill definitely be back. Hopefully not though. read more

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Big Sky fixed my car so good, I can't even tell it was dented. They kept me notified about the repairs the whole time. Melissa and Xavier were great. I am so happy, they helped me with my claim and explained everything. I recommend them 100%. They made a very uncomfortable situation a breeze. I can't thank them enough for Thier professionalism and experience. If you want the job done right with no cutting corners Big Sky Collision is the only place I would take my car for any body work. My car is back to factory, I am so happy!!! Thank you Big Sky!!! read more

If you ever have the misfortune of a mishap I earge you to go to Big Sky Collision. I've used there services and found the to be the most courteous and easy to deal with . The estimate they have me was very fair and lower than other. The job was completed and i liked the updates on the repair. They did a absolutely great job and could not have asked for better service. For me they are a 5 star business. 5 star. Dennis Gephart read more

Blue Sky Collision. AWFUL! I would not recommend this horrid place or its owner Javier to my worst enemy. I can't imagine any body shop doing work as terrible as this place. In January of 2018, I entrusted my newly purchased Toyota Highlander to Blue Sky Collison. Javier told me to get there at 8. I did.( And I live Northeast and his shop is south of Valencia) Javier said the work would be done in 2 hrs at most, and had an employee drop me off at a coffee shop. In two hours I called them and they said, ' give us forty five additional minutes." I did . So now its 10 45 a.m. . I call them again.." No your car is still not ready' They FINALLY picked me up close to 2 pm!!!! And no apology. Now I am back at the shop. Gets worse. They bring me my car and its a horrid job.... They didn't sand down the area they said they would, nor paint and sand it. They did not clamp together the fender as he and I had agreed. So there was a significant unsightly gap. I said' Javier please come here and take a look, as this work is not acceptable. Please make this right'" Javier then lost his temper and called me lots of profanities, in Spanish and I fully understood his tirade. I hurled back insults in Spanish. We were both shouting , and I countered his screaming racial epithets with some racial epithets of my own, mirroring his Spanish shouts in English.. ( Yes Javier was born here and speaks English well) So what did Javier do ?? The unprofessional crazed man grabbed my house and car keys from my car, ( stole them!!!!!) and fled to his office and hid them, but I saw where he hid them.. Gets worse. Next, he had his workers box my car in using two pick up trucks, flanking the ends of my car. So THREE serious crimes by Javier. Theft AND unlawful imprisonment, then battery. Ill get to the BATTERY part. I wanted to pay, get out of there, and then dispute the charges later.. He would not let me pay!!!!!! I was in the office and I tried to grab my keys as I saw where he had hastily thrown them -- into a big box of Tshirts advertising Blue Sky Collision. Javier became enraged and physically abusive and grabbed me HARD on one arm, causing pain and a giant colorful bruise. I'm trying to attach the picture. I phoned 911. Eventually the cops came and I paid and drove away. Javier always has surveillance 24/7. Somehow, mysteriously, the video footage of the incident had disappeared. I wanted the police to see it, but Javier cleverly made the important footage disappear before the cops arrived.. The male cops saw my bruises and heard my horror story, looked at the shoddy job, but did not arrest Javier. read more

Big Sky Collision Centers - Shoddy work - Auto Repair Near Me - Tucson, Arizona

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I went there for an estimate and it was 2k more expensive than maaco. They were however very friendly. It took a little too long to get my estimate. read more

I have an older 2003 Honda Accord that I use a lot but it is showing its age. The latest was when the rubber fender cover caught on a cement block in a parking lot and tore badly. I took it to BigSky based on neighbor's recommendations, and received tremendous service. First of all they showed me that the car was actually in much better shape than I thought and explained why I should invest in it. Next, they promised to order manufacturer's parts only, and give it the new look it deserved. It took a little longer to get the parts in this overheated economy, but when they were done, the car really was spectacular. The bumper was perfect, and the big surprise was the total cleanup of the rest of the car. I have never had a car detailed before, but I imagine what they did to my car was a detailing. Everything was clean from the engine to the cabin to the exterior. I love driving it now. I would highly recommend BigSky to anyone needing body work on their car. read more

I highly recommend BigSky Collision Center. Xavier and Melissa are great! The work they did on my truck is outstanding. They kept me informed of the progress and completed the work in a timely matter. With 30 years experience, you'd be foolish to trust anyone else. read more

Took my Jeep in for repairs. I was welcomed and explained the process step by step by Javier. I was kept up to date on everything from conversations with the insurance adjuster to what time I could pick up my Jeep. I needed it a day earlier due to travel plans and they came through by staying late and making sure everything was looked at to the tail lights that had nothing to do with my repair. The car was cleaned in side and out way beyond that of a professional car wash. I want to thank everyone at Big Sky Collision for the awesome care on my baby! I know if I need them they can get it done right and then some. read more

Great shop with friendly people. They offered a decent price and followed up with good service and prompt repair. We recommend and will return if we need body shop services! read more

Big Sky has repaired my vehicles on 3 occasions and I am about to bring in for the fourth time. Their work is carefully done, they go the extra mile for you, and ensure that the insurance company covers all the minor or hidden damage. I had a wheel alignment go out of adjustment after a repair, and Xavier sent it right back to the outside shop for realignment at his own expense. Their paint has been a perfect match, with no visible flaws, and they keep you updated through the process read more

Prompt callback. Very courteous. Ensured pictures and videos were sent to me as progress was made on my vehicle. I very much appreciate the personal communication. Glad we found this place....hopefully I don't need them (I'm not asking for an accident) but if I do I will be sure to check with these guys first. read more

Xavier(pronounced like Javier) and Big Sky turned a really frustrating event into a pleasant experience overall. Xavier has a wealth of knowledge not only in appraisal and repairs, but in insurance underwriting as well. It made dealing with our insurance adjuster and the approval authority for repairs a breeze because he wouldn't play their games and served his customer first and foremost. I received text updates with pictures of the work in progress, a welcomed surprise! They were timely, communicative, and their work is fantastic. BOTTOM LINE: Let Big Sky work for you and you will not be disappointed! read more

What a fantastic experience! They worked with my adjuster and got everything done to perfection. I wouldn't wish an accident on anybody but if you have one go to Formula to get your repairs done. read more

They have done some excellent work for me and my family. Great customee service GREAT attention to detail. Xavier is GREAT

a guy sideswiped my jeep rubi that i'd had for three months (my baby), and i was interested in getting some estimates for the cost of repair. i ended up choosing big sky collision center, and i am ecstatic i did. javier, the owner, is very knowledgeable and takes all the time needed to talk to you about the repair, what is involved, and how long it will take. he takes no shortcuts. his daughter, dulce, is also involved with the business, and she made absolutely sure that all paperwork was taken care of. the jerk that hit my rubi called big sky and was quite rude...and javier was nothing but polite and professional. he insisted on only the best for my jeep, sent daily updates so i could know what was going on...and despite a couple of setbacks where he thought my jeep would not be ready for another day, he worked his magic and managed to complete the repairs over the original timeline. automobile accidents are never fun, but the staff at big sky made the repairs as quick and painless as possible. my jeep is back to perfect, and it looks as good as new. if i ever need auto body work again, big sky is the first--and only--place i will go. read more

My car was taken to this shop and I could not be happier. They keep you updated with photos which is amazing, and the work ethic and care is some of the best I've personally seen. Highly recommended! :) read more

I brought my 2013 Nissan Frontier for some front end body work, as soon as I walked in to Big Sky I noticed that the reception area was absolutely immaculate and very organized. I was greeted by Javier who was the friendliest most knowledgeable auto body collision person that I have met, and I have encountered quite a few in the past. He took me into the work area and I tell you it was as clean and orderly as the front office and his crew seemed very content working there, you could just sense that Javier took pride in his business. I sat down by his desk and we just started chatting for quite a bit which made me feel real comfortable, finally he went through all the steps on what I needed to do and was given a very reasonable quote. One thing that I really liked was he would often send me pictures of the progression of work being done on my truck, I thought that was really cool. I asked him if it was possible if he could paint the bottom half of my bumper to match the top so it was all one solid color and to my surprise when I picked it up today it was done and it was beyond my expectations, I was totally happy with the job it was Top Notch! I would definitely recommend Big Sky to anyone who needed automotive collision work!!!!! read more