Honest, honestly! I have an older RAV4 with 370,000 miles on it and had a few lights come on during…read morea long trip. Thomas was able to check it out, give me the right diagnosis for me and the car. He's the only mechanic I would trust out here!

I can't say enough great things about this shop. They went above and beyond. Even staying late to…read moreget me my car the day I needed it. From the moment I called to the the time they finished. The communication and professionalism was superb. I have found my mechanics.

Lorenzo was upfront and thorough with diagnosing the issue for my car. On top of that, he was very…read morecommunicative, fixed the issue, and was very fair with his pricing. He even stayed late to make sure I got my car back the same day so I would have my car for work. Excellent establishment and I will be a returning customer.

Terrible customer service. Owner was very rude. I had an appointment at 10am to install interlock…read moreon Friday. They put other cars ahead of me and didn't start working on mine until 5pm at 7pm they still not complete. Still not complete They told me to take it to another garage. Last time I had the interlock installed with another garage it took them two hours and honored my appointment time.

Immediate response, showed up same day, showed me the OBD output. Total pro. Will hire again.read more

Alvarez Auto responded to my inquiry on Yelp and we had discussed the repair and set an appointment…read morefor the same day only within about an hour of even deciding to look on Yelp for service. I was quoted more than I can afford at several auto shops and not only did Alvarez Auto wait for me to get off work later in the evening, he showed up at my house to work on my car while I was able to fix dinner for my kids. Super convenient! This guy knows what he's doing, is super quick, and incredibly honest with his prices and services he offers. I can't imagine taking my car to anyone else at this point.

I always dread receiving a hefty repair bill when I take my car in for service, but P&B Automotive…read moreRepair Shop, located on Broadway near Kolb Road, truly exceeded my expectations. They not only offered reasonable and fair pricing, but the quality of their work was outstanding. My 2015 Jaguar XJL Portfolio required major repairs, and Brett, the owner and certified technician, was exceptionally knowledgeable about my car and the repairs it needed. They were transparent about all costs, and I was pleasantly surprised when the repair was completed ahead of schedule. Finding an auto shop that genuinely cares about its customers is a refreshing experience. This shop is honest and transparent regarding repair costs. Jaguars can be challenging to work on, and many small shops tend to overcharge for their services. For instance, the Jaguar dealership in Tucson charges a standard labor rate of $235.00 per hour. Overall, P&B Automotive Repair Shop is fantastic. Their front desk service was also excellent--easy to talk to and proactive in keeping me updated on the progress of my car. Henry S Customer since May 2025

I went to this shop with a check engine light problem after seeing their reviews on Yelp. I cannot…read moresay enough good things about this shop. The owner / manager stuck with me through a troublesome issue involving a bad part and a couple of trips to the shop. It was all done under warranty and with a smile. I will definitely return to this shop for all of my future car needs. I think the bill was fair and I feel like the owner / operator was open and honest with me the whole time. Other Tucson automotive businesses could learn a great deal from this shop!

well lets start off with the older man, tom, when i came into the lobby last month he was already…read moreyelling at another customer... "i dont know why you think you know better than me..." i tuned out everything else because that gave me a bad impression with the company. why is this employee berating a customer? is he going to do this to me as well? so for that i went to the other gentleman at the front, nic, he was very kind and helpful, he let me know the pricing for everything and the time quote was very accurate for how long my car would take. i really appreciate HIS help, like i said tom, gave me a bad taste and attitude. i would fix that if i was management (:

Tom and the crew did an excellent job on my Subaru oil change. I checked in, they took the car…read moreinto the bays and were complete with the work in about an hour. I am always greeted with a smile and their customer area is always clean!

Amazingly good garage. If it is your first time walking in you are not going to see a fancy…read morewaiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong.

I've dealing with Justin for many years. He's my go to guy! Reasonable prices and quick turnaround.read more

I have returned to this shop several times for car repairs, and I am really delighted to have found…read morea place to take my car without worrying about getting ripped off! All you have to do is tell them what you need and they will do it for a fair price. You don't have to worry about them trying to sell you unnecessary repairs or overcharging for the repairs they do...that's not how they operate. Every time I've been in the waiting room, I meet somewhere between 1 and 3 loyal customers who would never go anywhere else. I bet if I stayed in the waiting room all day, I would meet 20! Some are people who are now bringing their children's cars in! In my opinion, competence and honesty are increasingly difficult qualities to find in auto repair shops, so I feel really lucky to have stumbled upon this place!

Super glad I found this place, quick easy and great prices they never try to tell me a million…read morethings are wrong. Honest and upfront, love this place!

Had the a/c go out in my 10+ year old Jeep. Searched for a reputable independent mechanic on Yelp…read moreand this one checked all of the boxes. Next appointment was a week away. I booked it. Loved that they have pre-8am appointments. I arrived on time and was greeted by awesome Jenny. After checking me in they promptly took my vehicle. 10 min later I learned it was just low on refrigerant (actually near zero). That didn't surprise me because it was less cool recently but still coldish. And then one day it was instantly lukewarm. First time in its entire life so it really could have been anything that failed. The a/c check ran $60 and the 1.25 lbs of coolant brought the total, with tax, to just over $120. I was done in 30 minutes. They tossed a dye in with the refrigerant just in case there's an active leak. Fingers crossed, all is good! Tip: if you GPS the location you won't see the street number or their sign because it's "tucked" about 50 long yards off the street, midway deep amongst all of the locker/garage containers that populate this large lot. I'll add an entrance photo soon!

Tim the owner is very professional and provided a Great service. He was Reliable and fast return…read moreon the truck only had it two days. Oil, filter, wipers replaced, struts, shocks and breaks replaced. Fair price too.