This business is 100 percent fair, honest, and professional. They got my vehicle fixed immediately…read moreand did it for $800 less than Pep Boys quoted me. I dropped off my car at Pep Boys on Monday morning (on scheduled appointment) just to be called back a couple of days later saying that their master mechanic was in the hospital and they had no idea when or if my car would be fixed. Scott is the manager and is doing a fantastic job. I will definitely be returning for all of my vehicles.

Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

honest. thought I needed a new starter for my f-350. Phil could have sold me one $1000. he found…read moreproblem-$95. never go any where else for auto service.

If I could give a zero star review I would. My son needed the hood release cables replaced. Thomas…read moreGuarino quoted around $800! Seriously? We were floored! This was outrageous. Got a quote from a friend who is a service advisor at a better shop and it was $200! Thomas changed his quote with no apology for the outrageous previous quote and we still ended up over what it should have been. Worst customer service and advisor. Would not recommend going here and regret that we did. There's no way hood release cables would cost $800! Unbelievable and a huge red flag that this shop is a rip off

Seth quoted us one price we signed okay for , when we got back he had upped the price by $281.00…read morewithout letting us know. Don't like crooked people and companies , didn't pay the extra, they couldn't show the OLD PARTS they said took out so left with paying only the original price quoted! So long guys won't be back.

Good quality work, fair rates, and excellent service. The service team gives you updates as they go…read moreand meet the deadlines they set for their work. They give you recommendations on upcoming needed maintenance out of courtesy. Glad to have found them as our trusted mechanics.

Literally one of the BEST auto shops in Tucson, would emphatically recommend them. Was quoted 2700…read morefor a service, Art's did it for 1400. And did A GREAT JOB!!!! Taking my car there for everything from now on. Good customer service, informative when asked questions. Great place!

Amazingly good garage. If it is your first time walking in you are not going to see a fancy…read morewaiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong.

Gibbs is an excellent auto repair business. They did a recent major repair of my vehicle. George…read moreexplained all of the necessary work ahead of time, and no surprises with my bill. It was as expected. I'm probably good to go for thousands more miles. This is a family-owned and operated business. They are honest and trustworthy. My highest recommendation.

Five star service every time!…read more I highly, appreciate the thorough work they do on every vehicle I've owned for almost ten years. Always honest and the best quality service I've experienced locally! Worth every penny & so relieved they did a multi point inspection of my new-to-me car. Definitely go to Gibbs Automotive!

Avery's Auto Repair is a great shop, with employees that are respectful and care about the service…read morethey offer.

Wasn't my first choice to come here but they offer online scheduling, and having only one day off…read moreeach week it was a must to get in as early as possible on a specific day. My car was making a strange sound so I brought it in for diagnostics. Brought it in early AM but didn't receive a call back until an hour before close, what was the point of the appointment? They try and tell me I need several thousand $$ of repairs yet when asked what specifically is wrong with those parts, they could only say "there's debris" and "they're bad, it's bad". Okay.. so did you clear the debris? Are the parts worn down from use? Age? Are they cracked or damaged? "It's bad" is not an appropriate diagnostic. Do you say that to your male customers? I decide to take my car elsewhere. Mind you, they quoted $175 for the diagnostic but I paid $192 because why would they include tax in the quote!!? I can't imagine what my multi-thousand repair quote would have increased to with tax. That is shady. Fast forward, my trusted shop got me in after the weekend. They looked at everything AAA said was "bad" and completely disagreed. They said none of those parts are showing signs of wear or damage to the point of needing replacement and it wouldn't be recommended and it would be a waste of my money! Well yeah, my car is only a few years old so I also doubted this. And the sound? It was from a ROCK stuck between my back plate and rotor. My shop diagnosed and dislodged for $35. So AAA SAW debris and didn't even bother to clean it off, then claim I needed all these BS repairs and none of that was true. Not quoting an accurate price to be blindsided at the checkout is shady and I'm SO glad I didn't agree to any of their already over-priced "repairs". I will never be back.

Johnathan and Brett are world class mechanics. They take care of my 2012 Audi A6 3.0T. They are…read morehonest and will not price gouge you. I highly recommend P&B for all your Audi needs.

Our vehicle didn't pass emissions, the first place we took it to, the person in front, would'nt…read moregive us any information on anything, what the code meant, how long it might take, because we needed to rent a car, wouldn't give an estimate, extremely frustrating. John at P&B Automotive was the best !!!!! Told us EVERYTHING we needed and wanted to know right up front. Ten stars for John and this company. If you have emissions trouble, go to P&B Automotive, very trustworthy and upfront about your vehicle Special thanks to John for his professionalism.

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

My daughter actually used his services. He was polite punctual and very knowledgeable about autos…read more Definitely recommended. A++++++

Rick was timely, fair priced and most of all does reliable work without trying to upsell. He's not…read morejust a parts changer, he's a real mechanic.. I had a family member in Tucson stranded. I live 2 hours away. Rick diagnosed the problem, gave me up front pricing and completed repair within 4 hours of my call. A++​

This guy was a very honest and kind hearted person in a industry known for over pricing. He came…read moreand diagnosed the issue we were having and even helped me do the labor to fix the actual issue without charging extra. I'd recommend him to anyone especially if you're having issues with emissions. Bring a 13/32 socket though he might need one

Excellent customer service! We're from out of town and were on our way home from a camping trip in…read moreMt. Lemmon when our car broke down. I looked for the nearest auto shop and thankfully this one was only about 30 yards away. It was a Friday afternoon and the shop was busy, but seeing that I was from out of town and on my way home with a wife and 3 very young kids they said they would try their best to get us on road so we wouldn't have to spend the night in a hotel. The manager, Bryan, and asst. mgr, Eric, stayed past closing with one of the mechanics trying to figure out why the car wasn't running after fixing the obvious problems. After some time they told us that unfortunately they wouldn't be able to get it solved that evening but would have to keep looking at it the next morning and we'd need to spend the night in a hotel. Bryan called a hotel for us to make a reservation. It happened to be the one I would have chosen myself (I was already looking on my phone in the event that we had to stay the night, and didn't want to be "recommended" a hotel that was more than I was willing to pay). Then he and Eric told us we could grab whatever we needed from the car, and put our 3 car seats in their vehicles and they would drive the 5 of us over to the hotel themselves! Not your typical customer service (I was just thinking about the logistics of getting our kids and car seats into an Uber ...). When we got to the hotel Bryan came in with us just to check at the front desk and ensure they had the reservation he made for us over the phone, which they did. Then they told us that we could leave the kids' car seats in their vehicles and they'd come pick us up the following day! The next morning Bryan called to let me know that on further inspection the electrical problem in the van did appear to ruin one of the computers and so the computer would have to be replaced. Unfortunately, while they could replace the computer in their shop, they don't have the capability there to reprogram it. So, he made a few calls trying to find a place that would have the equipment AND be able to fit us in before they closed. Keep in mind this is Saturday morning--just about the worst/busiest time to try to get something fixed. He said he did find a shop that he's worked with before that could squeeze us in, so our van would be towed over there. To make a long story short, our car was eventually fixed and running Saturday afternoon, so they came and picked us up again and we were able to go home that evening. Our van took up a bunch of their mechanics' hours and it took some logistics on their part in working with the other shop to get it running before the end of the day Saturday. Bryan and Eric (as well as the mechanics) were extremely helpful to us and doing all that they could to get our family back on the road as quickly as they could. Being from out of town (and being the weekend), they could have easily taken advantage of our situation and charged us way more than they did (after all, what other options did we have??). But instead, they were very sympathetic, went way beyond any normal expectation of "good customer service" (who calls hotels to make arrangements for their customers and then drives them with their kids in car seats in their personal vehicles?) and gave great rates to help minimize our cost with all that was needed on our van. Even after we were on our way home, Bryan called me just to ensure that everything was working properly and there were no problems. I can also say, in response to some of the negative reviews, I purchased 2 tires here and what they charged me for those after tax and everything, was about $40 LESS than the total would have been at Discount Tire (that's NOT including Discount Tire's road hazard certificates). All in all I was very impressed with their service as well as their rates and would highly recommend them to anyone. Hopefully I won't need their help in the future, but if my car breaks down in Tucson ever again they'll have my business!

Great service! It's a big deal for me, but we had (3) turn…read moresignal lamps out, and rather than flail on our own, our local Furrier replaced them at no cost, a very nice gesture indeed!