I recently purchased a 2024 Tundra with a 6" lift from Jacob based at the Glendale, AZ…read more location...my truck was located in Texas. Jacob's persistence combined with his professional representation earned my business. I can honestly say, I was a little apprehensive buying a vehicle without actually seeing it or driving it...needless to say, I am more than happy with my purchase as this truck exceeded my expectations. Shout out to Tony and Keith in finance for getting my deal approved as I am in the process of rebuilding my credit. The lift, tires, rims and suspension is 100% done on a professional level. I will certainly be a future customer and steer anyone wanted an awesome truck to these people. Thanks again for putting the best looking truck in town in my driveway!

PAYTON, my sales associate, was so friendly and knowledgeable, and truly loves the craft. I had no…read moreidea how many options there are . Great family owned business, and fun to have such a unique treasure. Highly recommend, ask for Payton!

Outstanding service! Walked in without an appointment for oil change! Was out in a hour.. what a…read morelucky girl I am!!

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

It has been 11 months & here is the good bad & ugly, with my experience of cactus jacks. I moved…read morefrom 5 stars to 3 stars due to a couple factors. The Good: -cactus jacks got me into a car where no one else could or would (excuse of residence time plus 1 repo on record). -If you don't have insurance you can pay $60 bi-weekly for coverage ( mind you it is basic coverage but it is legal for the protection of the car only) -If you are trying to fix you credit cactus jacks does report to the credit bureaus The Bad: -I signed up for payments of $420 a month w/ payments being owed exactly 2 weeks from the date of car pickup ( wished they gave me more time before a payment was due but ok). -payments are due on how you get paid. Monthly, bi-weekly, I got paid bi-weekly at the time so they refused to allow monthly . (This is ridiculous who pays bi-weekly?) i wish there was a choice. Oh well desperate times -The interest is extremely high" it doesn't matter your credit" I am paying 25.20 percent $11.50 a day in interest. Total $8000 extra on a $15,000 loan even after my down payment ( another biting of the bullet) the KBB for car is $8600. This is definitely why the company is still in business. The ugly: -I pay my payment plus much extra every payment & no matter what I still get a call for my payment being late.. -I have made my payment a week early, on time, much earlier then a week then the due date but because you can only pay by phone ($15 charge) hell no.. or pay at Walmart $1.50 (which takes 4-9 days to post to account) This is literally the window of being early to being due to being late. I tried to be like "hey let me call Cactus jacks & give the payment confirmation number to a rep so it can be attached to my account so they know my account is paid "nope still called for account being late" I then was like ok let me make a months payment upfront "nope still get calls because the payment posts when due". I was told by rep this is based on how the system works. I have tried every way possible to not gain a call from cactus jacks because I PAY MY BILLS, but they still call. I am told it's an auto dialing system they use.. it's out of control & in reality feels like unnecessary harassment. -another thing is if you pay bi-weekly "which I am sure 99% of ppl are forced to do, there is 3 months of the year where you get paid 3 times. Cactus Jack's expects you to make that 3rd payment or will consider your account past due and then the calls really come in. This is extremely stressful & annoying & bothersome. (I really wish this was explained when signing for the loan). Here's the kicker With the payment not processing (if not paying over the phone) payment is not received until 4-9 days & you throw in a 3rd payment at random due to pay cycle in a 30 day window I get like 8 calls a day" even if the amount is paid & confirmation is given to a rep. ABSOLUTE INSANITY.... This is the main reason I have decided to get the F out of my loan. -FYI keep every receipt & payment you ever make & be ready to argue your case. I have had a couple times where Cactus jacks states they never received a payment in almost 2 weeks after being due, even after I called in the confirmation number beforehand, after paying the payment early & had to argue that it was paid already I read the receipt to them directly, even after that I still had to argue & prove that account was paid early, once the realize or actually listen to what you are saying they say " oh payment hasn't posted yet" give it a couple days more "I WILL NOTATE ACCT" so infuriating -also Whoever the manger guy is that you will be transferred to if the rep can't help you or gets stumped on a question is the rudest, nastiest person ever. He will yell at you, Degrade you & hang up on you. GET HIM THE HELL OUT OF THERE....!!!! In the end I give them 3 stars & have decided to at this point save up & buy a car in cash & give my car to a family member that is able to pay off the full loan. 1. to beat the interest amount & 2. I am over the experience altogether & ready to just get into a car that is paid off & owe no one nothing. Proceed with caution when buying a car from anywhere Cactus jacks included but if you are desperate please heed this review as your heads up.

I gotta be honest I was excited to get my car through them and at such a reasonable price but this…read morecar has been nothing but issues. Since I have gotten it I have had to put almost $1000 in repairs and I haven't even had the car for a month. They refused to help with any of it stating "it's buy here pay here, once you drive it off the lot not our problem." I should have just went through drive time instead of them. When I bought the car it wasn't detailed and they didn't fill the gas it was almost empty and they said they didn't have time to do any of that. I put $2000 down and they said some of that cost goes towards the title and registration. I get a call yesterday saying I owe $130 for the title and registration. I needed and a car right away and was desperate. I did test drive it but there was no issues that day but two weeks later it was issues after issues. I would recommend if buying a car from here to bring a mechanic friend to fully inspect the vehicle before purchasing. Also I have already made two payment off $661 on top of the down payment for the car and it showing I only paid $300 on the car. I can't wait to not have this vehicle and get it paid off and out of the way. So I can go through a actual dealership

He was recommended to us and we are so glad that we bought from him, very nice guy and very…read moreaccommodating to us. I highly suggest you check his shop. This was my first car and im very happy with the car i purchased.Thank you so much Andrew.

Just bought my daughter her first car. Wouldn't trust anyone but Andrew at Falcon to make sure the…read morecar was inspected and in tip top shape. The process was quick and very pleasant. Thank you again, as my daughter put it...Best Christmas Ever!

excellent service, great price and help after purchase..very rare. I am an ex Toyota salesman and…read moreI know how awful some dealers can be. From the first call to the delivery these guys went above and beyond. CARFAX, yep,pric, great rate financing and a sweet service contract which I never get, but it's a Porsche . also I checked their lot, all of the vehicles had clearly marked prices, what a time saver. HONESTLY I never give car dealers great reviews

RUN, don't walk away from this dealership! We bought a…read morevehicle in late August and in the last few days have discovered significant issues. We were told there was only a 15 day warranty (we opted not to pay for an extended warranty because the inspection came back solid, or so we were told, so we didn't think and extended warranty was necessary), and while we were given a number and told to "call if we had any issues", we thought that nothing could be done as it was past the 15 day mark, and if the car was overheating within minutes, I don't think it would have made the 14 mi drive to the dealership. So we chose to take it to our trusted mechanic that we've used for years, plus our mechanic opens at 7am so my husband could still get to work on time. Telling me that they'd have had a mechanic meet us at 9am, as if they'd be doing us this big favor (because they open at 10am) isn't exactly a solution. Come to find out, the car needed $4400 worth of work, majority of which could not have just popped up out of nowhere in the less than a month that we've had the car. So if the car was fully inspected before purchased like we were told that it was, there's no way they wouldn't have found these things. When I called and spoke to ownership, they were more focused on blaming us for not calling them first to "give them an opportunity" and for "choosing" to take it to another mechanic. This car never should have even left the lot in that condition and yeah I yelled at the guy on the phone (but not right off the bat-- I really tried to be patient), mostly because I was frustrated that he kept talking over me, interrupting me, and using the same useless, blaming phrases over and over when all I was asking was how we move forward from here. The only solution offered during that call was that I should call our mechanic and have him put back together what he'd already taken apart. But then in addition to the cost of that labor, we'd also incur the cost of a tow truck, because it would not have been safe to drive in the condition it was in. And here's the thing. There's all these positive Google reviews saying how friendly they are and how good their customer service is. But those are happy customers. Everyone loves a happy customer. It's how you treat a disgruntled customer that counts and that is a necessary skill to have if you're going to own a business. Take this as a learning experience, because if you treat customers like that, especially an unhappy customer seeking a realistic solution, I wouldn't refer my worst enemy to the business. Last Friday (it's now Tuesday), the owner told my husband that he would look over an itemized bill from the mechanic we took the car to "see where we're at" and "might be able to" reimburse us for anything that their inspection should have caught. He took days to even send his email to us for us to forward the itemized bill and has since been dodging our calls. I want to re-state that this was the same person who was swearing up and down that he "could have been reached anytime, day or night", and now won't answer our calls or texts.

We purchased a fantastic Honda Accord from Hudson's autos yesterday. We had been looking for an…read moreolder car in good condition for my mom, a challenge but not impossible. The process can be so long and frustrating, it was turning out to be one disappointment after another as we went and checked out cars in different places. One used dealer was cocky as always when we tried to negotiate with him about a vehicle that obviously needed several repairs. That dealer said they'd do the repairs for us for an extra $500 on top of a car that was already $1500 over blue book value yeah right. We walked away from that place and shook the dust off our feet lol. Then we looked at some private owner vehicles, all said there were no issues with their cars but when we went to look there were alas several issues. We tried negotiating with the private owners successfully but then the deal would fall through for one reason or another. My mom hasn't bought a car in 20 years so she was getting very discouraged. My husband and I decided to look on our own and check out a vehicle first before telling Mom so she wouldn't have to deal with more disappointment. I found Hudson's auto on OfferUp. Hubby was against it because they're a dealer but I was impressed that the car price was right around the actual blue book value and not sky high over the top. We contacted them with a reply right away. They let us come look within an hour and everything seemed to check out. There were a few issues with the car, as there always will be with a 20 year old vehicle. My husband knows cars very well, his whole life and family are in the car industry, so as he went through inspecting the car, George was there with him letting my husband know the work he had done. Hubby verified that it was accurate. We felt really good about George and were getting the sense that he was an honest business man. He even offered the student deal for my mom since she's a teacher, which he didn't have to do! He offered to fix a few minor issues as well before we paid and signed the deal, which he didn't have to do. We will be recommending Hudson's Autos to everyone we know. Fair prices, quality used vehicles, excellent customer service, knowledgeable and helpful, and they go the extra mile. I didn't expect to be amazed, but we are! This is really a family run business, George's wife does paperwork and their son is even with them in the office. In considering a dealer vs private owner, I feel like we got the best of both worlds with Hudson's Autos. EXCELLENT customer service. Extremely happy with our vehicle and the buying process.

Bought a Car from them, then a few days later my cars randomly break on the freeway almost killing…read moreme. So I bring it in to be fixed under the warranty... that was 8 months ago... Every time they say they "fixed" the issue, the same issue just returns with additional problems. I recommend you never use this place to buy or for your car needs. Horrible service and avoiding the actual issue of selling me a none working car. DONT USE THERE SERVICES!!!

I've serviced my vehicle here for its 10k, 20k, and 30k maintenance and have never had a more…read morepositive experience. Each time, I worked with Nicholas Atini, and it's because of his communication, effort, and customer service that I will be returning to Berge Volkswagen for a new vehicle. This location is accommodating and does a great job of making sure customers are taken care of and leave in a safe and reliable vehicle

What a WONDERFUL dealership! The entire team Iven Hall,…read moreBrandon Gonzales, Mark Martinez, Jon Pelley, Gregory Nelson, and Donnie Walker were AMAZING! I desperately needed to turn in my lease 23 Tiguan (miles were high) and Ken Garff in spite of purchasing it from and 3 previous vehicles REFUSED to help me! I'm big on loyalty! Berge stepped right in, listened, allowed me to vent, shed a tear, and MAKE IT HAPPEN! Literally keeping me in the VOLKSWAGON FAMILY!My new 2026 Tiguan SE is SIMPLY AMAZING! If you need a vehicle.. NEW or USED... GO TO BERGE VOLKSWAGON!!! Tell them I sent you!!!

I had the best experience at this location. I went in the day before I actually purchased my car…read moreand told Trent that I wasn't going to purchase that day, He was wonderful and didn't pressure me, didn't get aggressive AT all through the whole process and was a pleasure to work with. Thank you so much Trent for your professionalism and for making an overwhelming process almost enjoyable! Everyone I dealt with was kind and professional! I would highly recommend working with Trent if you are thinking about purchasing a Mazda!

Customer service was excellent! Specifically, Peyton handled my issue exactly as needed. From the…read moreinitial phone call and explanation of the issue I was having, he listened carefully, asked thoughtful questions, worked with his technicians for confirmation, and confirmed all details for the work. I will call out that only Peyton at Brge Mazda listened to the issue I had to think differently to solve the problem. I called two other Mazda dealerships in the area and neither treated my issue with any respect and were unwilling to work with me to resolve the issue that I had. Thank you, Peyton!