I just needed an oil change for my Nissan Altima 02, and they were quick and easy! Very nice…read morecustomer service, got a few other things checked out and came out to a great service with fairly exceptional prices.

Typically false up selling. Don't you hate it when they lie? They told me they needed to check my…read moredifferentials although I told them that this was done last service by the Ford dealer. They told me I had metal filings (typically indicates a diff oil change is needed) and no prior service had been done to my diffs. Bull shit however rather than argue I told them to forget about it and called my Ford dealer to verify all the work. Yes both diffs plus transfer cases had all been fully serviced 8000 kms ago. If you want to get ripped off- go there. In my line of work I see many instances of faked service needs. This is one of those.

They put my radiator in incorrectly ... clamped it too close to the engine block and burnt a hole…read morein it ... I live in the states so I had it fixed there ... had the mechanic email photos and contact info ... I said I can bring the car in to show them the new radiator and receipt ... they were completely unwilling to fix their mistake ... Buyer beware !

Great service, reasonable pricing, friendly service, my trusted automotive service place.read more

I popped in because i had a screw in my tire. Khush helped me right away. he explained everything…read moreto me, showed me what the problem was and had me on the road within 15 minutes. All the staff on site were super helpful, polite and friendly. I would definitely recommend this location to anyone.

I waited over 2 hours for a 15 min. Oil change. They shifted me over to a less busy lane and kept…read moreme waiting for 2 hours. In the meantime 2 cars got done in my original lane. Very poor service. Won't be back.

I picked up my car today, and not only did they walk me through all the issues resolved, they said…read morethey found a few things that needed fixing that weren't included in the original estimate. Instead of calling me to ask/let me know about the extra charges, they instead adjusted their profit on the other work to ensure my bill equaled my estimate. It is hard enough to find a good, honest mechanic, but Cloverdale ARC seems to go above and beyond in every respect. The location is good, the shop is organized and clean, and the people are kind. If I wasn't from out of country they would have my business long term!

Took my car in which required a new exhaust pipe be put in. The bolts broke off in the converter…read moreand so they put excessive heat on them to get them out. They were going to charge me for a new converter. I was devastated since the price was already going to be over $600 based on what they told me and that was a surprise as well. When they told me it was going to be $600, I told them to quit working on it since it was just loud. They said they were too far into the job to stop and I am on disability from being in an accident and can't afford much right now. After I left, I headed about a 4 hour drive away in which the engine light came on and I lost the ability to increase speed. It was "bank 1 sensor 1". The 02 sensor. I took the car back to them, and they said they would only charge me for the part and no labor. They also said that it wasn't possible for the work they did to have caused the new issue. They quoted me $200 for the part. I went to the pick and pull, got the part and was going to do it myself but the bolt was seized. I spoke to my trusted mechanic that was just too far for me to take my car to in the first place, and he told me that they should have removed the 02 sensor before applying any heat and that it most certainly could burn out the sensor and just for the simple fact that it was seized on there meant they hadn't removed it before applying heat. It was not giving any codes before they worked on it. When I went in for them to replace the 02 sensor with the one I had pulled, they tried to charge me $145 for labor because I brought my own part in. They were adamant that they couldn't have possibly caused the issue and I should be more grateful for the work they did on my car earlier to help me out, even though I felt pushed into the work in the first place, as if I had no choice. When I explained what my mechanic said how it was possible, the owner got in my face, pointing his finger at me and raised his voice at me and told me to take my car and leave. I took the car to another mechanic shop, and they said they would charge me for 30 minutes labor and not up-charge for bringing my own part which would be less than $50 and this new shop had nothing to do with the issue.

Not being racist, but most of the time if the mechanic is an east Indian, they will tell you a lot…read moreof stuff that needs to get fixed in your car, even though you only went for oil change. First, he said that my engine oil is empty and showed me the dipstick. Of course it's going to show small because I just arrived and just turned off my car. The oil is still circulated in the engine. Next, he advised for an engine flush. I said ok. He said the it will need for the engine to run idle for 5mins with the engine flush chemical. Not even 3mins and he asked me to stop the engine. Engine flush is supposed to be ran for 10-15mins. Lastly, he said I need to changed coolant. He said he's going to check my coolant. He used this device that sucked a good amount of coolant out of the radiator and he can see the color and status of the coolant through the glass on his device. Then, after checking, instead of putting back the collant he extracted, he dumped it out. Probably so next time it will show that my coolant is low. Avoid this jiffy lube place at all cost. That's why people loses trust with their people because of scammers like them. If only I could give a negative rate, I will give them -5. Just scammers.

Terrible place do not go, went in for a coolant flush and refill because my hose fell off, they did…read morenot evacuate all the air and my engine blew 30 mins down the road after my rad cap shot off from the pressure of the air bubble, now Mr.Daniel their very special needs regional manager will not give me any kind of refund.... Not even asking for them to replace my engine when I should be...... oh Mr Daniel these bad reviews will be getting put here every second Friday. Yk what his excuse was the jeep was towed to the shop so they couldn't diagnose it, like that makes any sense it was still running

I wish I could leave no stars. This place is terrible . Avoid at all costs . They have done nothing…read moreabout this and haven't returned any emails or phone calls . Jayy who works here is extremely unprofessional and I'm pretty sure was HIGH when he worked on my car ... I made a post and review on google and he went as far as slandering my business and page and leaving bad reviews all over it. DO NOT GO HERE!!!! This place needs shut down!

Great job! The workers were able to educate me more on certain things and they were super friendly.read more

Manpreet and Pav were really kind and helpful. My oil needed topping up between changes and they…read morewere super fast and got me back on the road in no time at all.

Efficient and professional staff. Checked and engine light and topped up our oil for free.read more

I went to use their auto car wash. I read the how to and entered info on the key pad. I pressed…read morethe $18+ wash and tapped my card. It said $1.00 was entered. Tried again entering the 18+ wash another Dollar gone. tried to find someone and only saw a busy individual in the lube and oil bays. I left and am out $2. I will not ever go there again and will tell my story often. Went to wash on 53rd and a very nice attendant was there to wash my wheels and enter the payment if I wished. GO TO 53rd as they have service and are there so you will not get ripped off like I did.

From the owner: 12 minutes or lessread more

will not be going back to this location - I sat and waited in line in the first bay, there was one…read morecar in both bays when I arrived, and two cars waiting behind both bays - total of 4 cars waiting. both cars in pulled out the same time, so the next two went in. leaving only two cars waiting in line. me and another vehicle . the vehicle in front of me finished first. the vehicle in the second bay was getting much more work done. the lady working there, then proceeds to go to the other car waiting, then to mine and tells me since they were waiting longer I have to move from my que in line to let them in. i have places to be as well , I chose that line for the fact it was shorter. to then be told it's company policy first come first serve, well I was the first in that line - so why shouldn't my service be done as I got to that line and waited just the same ? you will never get my business again, and I will definitely not be referring anyone .

quick and easy oil change very competitive prices compared to nearby locations, would recommend!!read more

I was debating about writing a review of my service last week & decided I might as well warn…read morepeople. I went to the South Surrey location with tire that had a nail in it. I had the spare tire on when I arrived. They were very efficient in patching the tire quickly & didn't charge me, but then suggested that I needed new tires & if I have winter tires I should get them on ASAP. Then when I got home & opened that back of my SUV - what should I find - my spare tire lying there! It is supposed to go underneath & I know it does require some finesse to get it back under there. I called them & they were certainly expecting my call! The ready excuse was that they had tried to do it but it wasn't working & that they had "forgotten to mention it to me"! And they call themselves "tire experts" ? They said I could bring it back tomorrow to see if they could fit me in. I'm not taking it back to them - they would probably break it, just like they broke my tire pressure sensor 6 years ago claiming that Toyota had done it in their last servicing! By the way - I checked my tire rating which was done by Toyota at the end of June & the treads measured 7/32". Totally unethical & I'm never going back!

We are VERY HAPPY with the South Surrey KALTIRE! As loyal customers, we have always been pleased…read morewith results from our many 'visits' including simple things like checking the air in our tires, or tire replacements & repairs and now new rims! The staff are friendly, customer service oriented and deliver quality work. Stephen Senger, the assistant manager is amazing! We were very impressed with our recent appointment and his commitment to ensure we found the best 'fit' for new rims on our beamer. Stephen nailed it! He worked so hard and was really invested in our happiness. Not only is Stephen super competent at his job but he truly cares! Also, a shout out to Tammy & Ryan who helped us as well. And of course all of the amazingly hardworking people in the 'back' that do the majority of the 'hands-on' work on the vehicles. We are just so impressed with this KALTIRES' location and their well oiled machine - so to speak. An AMAZING TEAM of stellar employees - it is truly our pleasure to refer people your way!