The guys working hard and sometimes don't even ask for charge it's incredible specially days of BCread more

I popped in because i had a screw in my tire. Khush helped me right away. he explained everything…read moreto me, showed me what the problem was and had me on the road within 15 minutes. All the staff on site were super helpful, polite and friendly. I would definitely recommend this location to anyone.

My AC stopped working and assumed I would need re charging, I took my car in this afternoon and…read morewas told that it was just a faulty switch and there would be no charge. Great service and very honest staff!

Not being racist, but most of the time if the mechanic is an east Indian, they will tell you a lot…read moreof stuff that needs to get fixed in your car, even though you only went for oil change. First, he said that my engine oil is empty and showed me the dipstick. Of course it's going to show small because I just arrived and just turned off my car. The oil is still circulated in the engine. Next, he advised for an engine flush. I said ok. He said the it will need for the engine to run idle for 5mins with the engine flush chemical. Not even 3mins and he asked me to stop the engine. Engine flush is supposed to be ran for 10-15mins. Lastly, he said I need to changed coolant. He said he's going to check my coolant. He used this device that sucked a good amount of coolant out of the radiator and he can see the color and status of the coolant through the glass on his device. Then, after checking, instead of putting back the collant he extracted, he dumped it out. Probably so next time it will show that my coolant is low. Avoid this jiffy lube place at all cost. That's why people loses trust with their people because of scammers like them. If only I could give a negative rate, I will give them -5. Just scammers.

We are VERY HAPPY with the South Surrey KALTIRE! As loyal customers, we have always been pleased…read morewith results from our many 'visits' including simple things like checking the air in our tires, or tire replacements & repairs and now new rims! The staff are friendly, customer service oriented and deliver quality work. Stephen Senger, the assistant manager is amazing! We were very impressed with our recent appointment and his commitment to ensure we found the best 'fit' for new rims on our beamer. Stephen nailed it! He worked so hard and was really invested in our happiness. Not only is Stephen super competent at his job but he truly cares! Also, a shout out to Tammy & Ryan who helped us as well. And of course all of the amazingly hardworking people in the 'back' that do the majority of the 'hands-on' work on the vehicles. We are just so impressed with this KALTIRES' location and their well oiled machine - so to speak. An AMAZING TEAM of stellar employees - it is truly our pleasure to refer people your way!

I was debating about writing a review of my service last week & decided I might as well warn…read morepeople. I went to the South Surrey location with tire that had a nail in it. I had the spare tire on when I arrived. They were very efficient in patching the tire quickly & didn't charge me, but then suggested that I needed new tires & if I have winter tires I should get them on ASAP. Then when I got home & opened that back of my SUV - what should I find - my spare tire lying there! It is supposed to go underneath & I know it does require some finesse to get it back under there. I called them & they were certainly expecting my call! The ready excuse was that they had tried to do it but it wasn't working & that they had "forgotten to mention it to me"! And they call themselves "tire experts" ? They said I could bring it back tomorrow to see if they could fit me in. I'm not taking it back to them - they would probably break it, just like they broke my tire pressure sensor 6 years ago claiming that Toyota had done it in their last servicing! By the way - I checked my tire rating which was done by Toyota at the end of June & the treads measured 7/32". Totally unethical & I'm never going back!

I have been using this business for general vehicle maintenance, oil changes, tires, and many other…read moreitems for over 30 years. The current owner, Alan, is the son of the original owner. Alan goes the extra mile for every customer with a well trained crew. He is on a first name basis with many of his returning customers and always greets you with a smile. If you have other mechanical issues, he also owns the Midas shop a few kms up Kingsway that does brakes, exhaust, and other major repairs. I highly recommend this location, especially if you are a fleet owner.

I was charged $928 for a thermostat and coolant and went back four months later for a replacement…read more Richard and Allan refused to help me due to their lack of knowledge and wanted me to come back again for Danny who installed the initial service and ripped me off initially. I've never been so demeaned for being a woman. I called back for a refund after the refused to service me. Meanwhile Richard the owner sat in my car and googled codes he wasn't able to fix. The issue? My mechanic told me later that the tube they replaced in April was leaking, and that's what they refused to fix due to what I believe is incompetence. I called the following day for a refund and Allan told me to come in again and I said I didn't trust their work after coming in and waiting. Allan was extremely rude and dismissive after my long wait to an empty shop. If you aren't in an emergency, or a woman, AVOID this place. They add things to the bill without asking (my initial visit I was charged $100 for coolant I didn't want). Reported to BBB. Awful service. After a lack of info and waiting without answer, I towed my car. The new and trusted mechanic said the coolant leaked and needed a new hose. No one at Jiffy lube answered basic questions and in fact couldn't even find the leak! An appointment to fix the issue never happened. The owner, Richard, spent an entire hour sitting in my car Googling basic diagnostic codes on his personal cell phone. He did not know how to fix the issue, yet I was still charged [Insert amount if you want]. Falsely claiming we scheduled a follow-up is an attempt to cover up a complete lack of basic expertise and a rip-off. Future customers beware.

We had them do a pre-purchase inspection and they were great! very accommodating and the report was…read moresuper thorough and detailed. If you wan a professional experienced team, then this is your shop, I would go back in a minute, it is hard to find a shop full of qualified techs and long term experienced staff.

excellent service, friendly and honest staff. Work was done promptly and on the timeline noted.read more

Very positive experience this morning - over and above what I was expecting!…read moreNo one tried to up-sell me and there were no suggestions that I may have issues that didn't exist....I was really impressed. The best part was when the young man asked about my windshield wipers. I'd recently replaced the front ones, but had been searching for a long time for the correct size for the rear. Believe it or not, they not only had the right size, they installed it and didn't pad the price! I read the reviews here before I went and hoped it would go the same way for me. :) I'll be back for maintenance service without hesitation. Thanks guys!!

What a bunch of rip off artists. Called to ask how much an oil change would be. After 10 minutes on…read morehold, told 139 + tax, but they don't have the filter in stock. After I ask, they say they can have it in noon the next day. I go there at 1:00 pm the next day, am told the wrong filter arrived, and they wouldn't be able to get the correct one until Tuesday because of long weekend. 5pm the same day get a call saying the filter came in (which means they lied to me about receiving the wrong filter). Just before they about to start, he says it's going to be $171 plus tax! That's nearly $200 for an oil change and $32 more than I was told the day before. Guy says he doesn't know who I talked to the day before and that's the price.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

Very good customer service with a lot of staff working. A little pricy but I think it is worth the…read morecost. You stay in your car and they change it while you're in it. A new experience for me but not bad! Better than sitting in a stale waiting room. Kind of like oil change and a show all in one. Will be back for sure.

Waiting over 2 hours to get in for an oil change, only to wait another 30 minutes for them to even…read morestart helping me. So much for "Instant Oil Change" It's baffling this shop is still in business..

Friendly staff. Not pushy. Pointed out some things to be aware of…read more Very efficient and thorough. No appointment required.

Greetings Jason was awesome and caught an absolutely filthy…read morefilter on my A/C. The only thing was no one mentioned a free car wash with a synthetic oil change. Not a big deal as their cost to do the oil change was more competitive than most others in the area. He explained all the details of what was done etc. Wonderful service thank you lu

These mechanics deserve a GOLD STAR. They are the best…read more Honest, Reliable, True to the core good guys.

First class service. Very knowledgeable in classics. Cost estimates are not exceeded and on budget…read more Steve is easy to deal with and obviously takes pride in his work.