1. Big Boy Toys

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Buckley, WA

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Big Boy Toys

4.4 (7 reviews)
Closed • 10:00 am - 6:00 pm

Services - Big Boy Toys

Auto electronics installation

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9 years ago

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People searched for Auto Customization 157 times last month within 15 miles of this business.

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ACC Collision

ACC Collision

(17 reviews)

ACC collision does exceptional work. They were very responsive and friendly when we contacted them…read more Our Cadillac Escalade had damage to the front bumper and an older dent on the other side of the car. They repaired both within a matter of two hours. You couldn't tell there had been any damage. They do exceptional work and our vendor very friendly. They are a family owned a business so we are glad to support them.

Extremely disappointing experience…read more We were referred to ACC Collision in Buckley for our 2007 Mini after it was damaged by a company vehicle. When we dropped the car off, we clearly explained that my husband's employer would be paying for the repairs. We provided all necessary information and never signed anything agreeing to storage fees. After weeks of back-and-forth regarding the repair estimate, we were suddenly presented with approximately $4,700 in storage charges that had never been disclosed to us. At no point did anyone from ACC Collision contact us to tell us that storage fees were accumulating. The employer disputed the storage charges because they were willing to move forward with paying for the repairs, but adding nearly $4,700 in storage on top of an approximately $8,000 repair would put the total well beyond the vehicle's value. ACC Collision initially agreed not to charge the storage fees, then reversed that decision and said they wanted the $4,700 in storage fees on top of the repair bill. Had we been told from the beginning that storage fees were accumulating, we would have simply picked up the car and brought it home. The vehicle was drivable, and we could have brought it back once the estimate was agreed upon and payment arrangements had been made with the employer. Instead, we were ultimately told we could not get our own vehicle back unless we paid the $4,700. We paid it because we had no other practical option. The biggest issue here is the complete lack of transparency and communication. A simple phone call informing us that storage fees were being charged could have prevented this entire situation. Get every fee and policy in writing before leaving your vehicle here. We certainly wish we had.

Raleys Auto Body

Raleys Auto Body

(10 reviews)

Scott is so kind and thoughtful. He agreed to fix my tail light even though it's not something he…read moredoes on the regular and it felt like he treated me like family. Very kind of him. His girlfriend Sara is also so kind and easy to talk to. I would highly recommend them for any autobody projects!

I have an older GM truck that had a rust spot on the cab that was spreading. I found Raley's on…read moreYelp and was impressed with the reviews from other customers. I had previously had some work done through insurance at another shop and wanted to add fixing the rust spot, but that shop refused the work and said they didn't want to deal with rust. When I first contacted Raley's, they said that they were booked six months out. But then he asked a few more questions and determined that the work I needed done would be a quick job for him to complete. We set a time for an estimate which was in the evening so I did not have to take time off from work. This is a small business and is located at the owner's property between Sumner and Orting. I was happy to give my business to a locally owned small business. The wife and husband operate the business together. Heather was very good at communicating with me and scheduling was flexible. They allowed me to drop my truck off in the evening on a Sunday so again, I did not have to take time off from work. I really appreciate that flexibility. The estimate was very good and he was also able to install a bumper that my husband bought and wasn't able to install. I was extremely happy with the price and the quality of work. The entire process was stress free and I was so happy to get this problem taken care of. I highly recommend Raley's for quality of work, the price, the communication, the flexibility and the fact that supporting their business is supporting a local family business. I will definitely use this shop in the future if I need auto body work done.

4S Collision

4S Collision

(3 reviews)

I had a very disappointing experience with 4 S Collision. I came in to get my car repaired…read moreexpecting professional service, but that was not what I experienced at all. While I was there, the staff actually stopped what they were doing to argue with a group of kids protesting on the sidewalk outside. Instead of focusing on customers and the work they're supposed to be doing, they were engaging in a public argument. It made the whole place feel extremely unprofessional. On top of that, my car was left in bad condition after their work. When I brought up the issues, they told me they could fix it but only if I paid for the damages and told me they could schedule me in a week. That's completely unacceptable when the problem was caused by their own work in the first place. The owner now claims they had their doors closed when this took place and didn't engage with the children, the photos i listed says otherwise. Lying was apart of the multiple reasons i chose to leave and will not be returning to this junkyard full of junkies. Overall, the experience felt very unprofessional and poorly handled. I'll be taking my money and my business somewhere else.

I would NOT recommend 4 S Collision to anyone…read more I trusted them with my car and the work they did was honestly disappointing. What was supposed to be a repair ended up creating more problems, and the quality just wasn't there. Things were either rushed, poorly done, or not properly fixed at all. When you take your car to a collision shop, you expect it to come back safe and properly repaired -- not worse than before. This experience felt careless and unprofessional. Save yourself the stress and think twice before bringing your vehicle here.

Big Boy Toys - autocustomization - Updated October 2026

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