Steve was easy and efficient to work with. I was rear ended by an under-insured…read moredriver and he worked seamlessly with my insurance agent. I live in Lake Tapps but decided to go with this place instead of a body shop much closer to me. He did additional cosmetic work at a super reasonable price and my vehicle looks great. He took the time to inspect my vehicle carefully and advised me on every part that needed to be replaced and whether it was OEM or a comparable replacement. Not only did he take care of me but he didn't inflate the cost of the repairs to take advantage of the insurance company. This business has integrity that is hard to come by these days.

Vehicle was hit by a bad driver and had significant damage... the front passenger tire was TORN…read moreoff. Enumclaw auto rebuild worked with my insurance company to repair the car, IT LOOKS GREAT. After a few days I noticed a new squeak that wasn't going away. I called and went on a drive with the staff... after a 5 minute drive the tech new what the issue was and said they would fix it without any issue... I had felt embarrassed to ask. And now its fixed. I would trust them with my cars again.

I have a classic car and take it to Buckley Automotive for diagnostic and repair. They are great…read moreabout getting my car in, always conscientious and keeps my needs in mind. Always helpful and courteous.

Great I found a competent, auto repair business…read more Professional, thorough, and excellent diagnostic skills. They diagnosed and repaired several problems that multiple shops couldn't. Buckley Automotive is my go to auto repair shop.

I hate to do this, leaving bad service reviews. especially when you provide opportunities for the…read moresituation to be corrected. But when people don't want to be accountable, you must make them accountable. I have had two vehicles that have been serviced through this collision center. PCC was referred & as they are on auto row in Fife & where some of the dealership, specifically Audi, send vehicles for work. My first encounter with PCC pre-Covid went without a hitch. Great service. However, my most recent interaction in the last two months has not been nothing but an absolute nightmare and this review must be submitted. I unfortunately was in a hit-and-run over the summer. Impact was to the passenger door and front panel. Two weeks into the repair I returned to the shop for updates only to appreciate and have to inform the shop manager that the front windshield had been shattered. Paramount took ZERO accountability despite they're being intake photos that showed no damage. They then turned it over to the insurance company, which then only disappointed me even further blaming it on a rock chip. Again, the intake photos show no damage to my windshield. Refusing to take accountability of this new damage, at least Paramount then gave me a $200 discount, essentially the cost of my windshield deductible as i had to open a 2nd vehicle claim for that repair. Subsequently, weeks later when I took my vehicle to my import shop for standard maintenance and oil change... Their technicians appreciated that undercarriage parts along the passenger side front axle were just sitting atop axle, broken and clearly not in place (Rolf's Import Auto btw & highly recommended). When I presented this information to PCC, immediately their response was well we weren't in that area of the car and that we won't take care of restoration unless we reopen another claim through your insurance company. This was rather astonishing for them to claim as they had removed the passenger door, front passenger panel, and front bumper for my repair (correction...not the front passenger side panel as you can see in the image I've provided). Prayerfully, I will not be in another collision however, if I do... more likely than not I will NOT return to Paramount as they've demonstrated their lack of accountability and full service. It is rather unfortunate and poor experience in service overall.

Communication and estimated repair time could have been better. When picking up our car we had a…read morequestion about the paint. The super tall, derpy guy "helped" us. Then proceeded to tell us what "trash" and "garbage" the paint on our 2025 Lexus is. So unprofessional and rude. Will never go back to Paramount Centre and will discourage others from taking their cars too.

I had a great experience with Express Auto Body! From start to finish, they were professional,…read morehonest, and very easy to work with. They kept me informed throughout the process and were able to get my car repaired much quicker than I expected. It's refreshing to find an auto body shop you can trust to do quality work without making the process complicated. I really appreciate their excellent customer service and efficiency. I would definitely recommend Express Auto Body to anyone needing auto body repairs!

I just needed a side moulding replaced on my van. They ordered the part and notified me when it in…read more No appointment needed. They fit me right in and got it put on while I waited. Less than an hour and I was done. Friendly service too.

Family business !! Been here 20+ years Honest, Fair,…read moreOpen, Communicative Explanations given - If you have questions !! ASK - They answer - NO BULL Treat you like a human being !! Gives you a timeline Sincere, professional, yet very friendly !!! You will not be disappointed !!! Give em a try !!!

They were awesome, kept me updated often. Friendly, courteous. A little hard to find, nestled in…read morethe back off Pacific Hwy South in Federal Way. Thanks guys!!!

Came here because my BMW was rear ended and needed damages and paint fixed and the entire team was…read morehelpful and willing to do anything to get my car back to 100%. So grateful, thank you especially to Mark who had great attention to detail and fixed anything I wasn't happy with.

My Tesla has minor front end damage, my vehicle is drivable, but due to a flap hanging over the…read morepassenger tire, I wanted to tow it in rather than drive it. I was told they don't accept tow-ins due to the assumed extensive damage that would come with a vehicle that can't be driven in. So I asked if I were to zip-tie the flap and drive it in, if they would then take the vehicle. I was still told no, with some annoyance that I would dare try and find a work around to their rule. I tried to show pictures of the minor damage so they could see it wasn't extensive at all but they weren't interested, they just don't want vehicles towed in. I have to assume based on the reviews, it's because they just aren't competent at fixing anything much more than minor scratches. After the interaction with the front desk lady, I have never been happier to take my business elsewhere. According to the other reviews, they do poor work anyway so maybe she saved me a headache in the long run. If you read reviews like I do, trust your gut and go elsewhere. Attached is a photo of damage that is too complicated for this shop to manage. I mean if this is too much for them, do you really want them doing ANY work on your $50k+ vehicle??

I don't do reviews unless im overly impressed with the quality of service. I have a 2012 GMC Sierra…read morethat had "eye sore" damage. Collision 1 in Auburn Washington did an amazing job fixing my truck. They went above and beyond my expectations. I thought about buying a new truck because of the damaged area it was in. But, who can afford a new vehicle these days? So i decided to spend $8,000 to fix my truck in lue of $80,000 for a brand new one. When you meet Brandon. (Mngr) He has a firm hand shake which I respect alot. He looks you straight in the eye and tells you an honest quote. Im 55 years old and I dont see that to often anymore.. He knows his profession and has excitement to fix your car the minute you meet him. His whole team there are professionals and do exceptional work. ALL OF THEM! When I got my truck back today I felt like I had bought a brand new truck minus being in debt for $72,000 + wharever that extra cost for buying brand new is....? Thank you team at Collison 1. You all earned my loyalty in the future. Fyi. I paid out of pocket today. No insurance involved. I was quoted 8 to 10 grand from Santa Rosa, CA. up the coast to Portland, OR. to Everett, WA. I settled with this shop because I grew up and bought my truck brand new here in Auburn. This is a great shop to have your car fixed at. Fair and honest. I met Brandon for the first time 3 weeks ago. Ive never met him or his family. I saw some of the reviews here on yelp. This is for all you trolls who gave the 1 star review about being friends with Brandon? The pictures of the repair speak for themselves.

As a driver who has been in a few accidents, the experience with other shops and this one is…read moreuncomfortable. Auburn collision 1 customer service is fantastic. Desk lady was very nice and always has a smile on her face, and the estimator Brandon was a great man to speak to who expressed kindness and respect. He cared about how my service was. The manager must be doing something great with his team. The shop went above and beyond with the care of my vehicle. Very satisfied. Highly recommended this shop 5/5 Stars

Took my new used car to Monarch and the service and customer support was phenomenal! He saw what I…read moreneeded done and fixed it in no time. He was patient and even stayed open a little later so I could get my car back in the same day. I am going to be a customer of his again, for sure. Solid work done. Grateful for finding this place that is so close to my house.

Friendly people. They work with original parts. Awesome staff. Very experienced in estimating…read morerepairs.