I had a very disappointing experience with 4 S Collision. I came in to get my car repaired…read moreexpecting professional service, but that was not what I experienced at all. While I was there, the staff actually stopped what they were doing to argue with a group of kids protesting on the sidewalk outside. Instead of focusing on customers and the work they're supposed to be doing, they were engaging in a public argument. It made the whole place feel extremely unprofessional. On top of that, my car was left in bad condition after their work. When I brought up the issues, they told me they could fix it but only if I paid for the damages and told me they could schedule me in a week. That's completely unacceptable when the problem was caused by their own work in the first place. The owner now claims they had their doors closed when this took place and didn't engage with the children, the photos i listed says otherwise. Lying was apart of the multiple reasons i chose to leave and will not be returning to this junkyard full of junkies. Overall, the experience felt very unprofessional and poorly handled. I'll be taking my money and my business somewhere else.

I would NOT recommend 4 S Collision to anyone…read more I trusted them with my car and the work they did was honestly disappointing. What was supposed to be a repair ended up creating more problems, and the quality just wasn't there. Things were either rushed, poorly done, or not properly fixed at all. When you take your car to a collision shop, you expect it to come back safe and properly repaired -- not worse than before. This experience felt careless and unprofessional. Save yourself the stress and think twice before bringing your vehicle here.

Mike does good work! We took our Honda to him after a $4500 estimate from another place, convinced…read morethat they were jacking the price up. Mike felt confident that he could rescue components that the other place didn't bother and pulled a rabbit out of the hat-- for 2/3 of what the other guys had estimated and within $25 of his original estimate. Work took 2 weeks but the results looked like new. This is our third time using Mike's Auto Body and I would highly recommend them.

Sales department is great. Purchased several vehicles. This family business has served the…read morecommunity very well over the years. I have seen the service department become Progressively worse over the years. Their customer service is consistently horrible, borderline abusive. The last time I went in, I just wanted advice on clearing a code from a recent brake job (I do my own brakes). The woman at the desk was absolutely no help and actually told me that maybe I had mistakenly messed up my vehicle. It would have taken maybe 30 seconds for a technician to solve this problem but she insisted I make an appointment and bring the truck in for service. After doing some more research on YouTube, I cleared the parking brake service code on my own. This is only the latest of several negative interactions with the service department. Despite my admiration for the Gamblin family, I have purchased my last vehicle from them.

Worst communication ever. I only wanted my AC fixed. Of course they found other things that needed…read moreattention. $2000 worth of "fluids" that needed refilling. Then they supposedly fixed AC unit, for another $1900, but when I got it back it was still pumping out hot air. So I take it in again and now they say it needs a new thermostat for $1300. This is a $175 part so he says the rest is "labor". I'm very disappointed in what I thought was a good company here in my small town. They are certainly making so much money on the mark up and labor. I paid almost $4000 and I still have no AC and my check engine light is still on. What a complete RACKET. As the car is only worth about 12k, I'm going to take it to our honest friend who works on cars out of his own shop. Too bad I literally wasted $4000. Never will I go back.

Todd is amazing! He gets you in quickly and always charging fair prices. I've now had 3 vehicles…read morebody repair done here and wouldn't trust anyone else. I had a dent and he took care of it the same day!

ACC collision does exceptional work. They were very responsive and friendly when we contacted them…read more Our Cadillac Escalade had damage to the front bumper and an older dent on the other side of the car. They repaired both within a matter of two hours. You couldn't tell there had been any damage. They do exceptional work and our vendor very friendly. They are a family owned a business so we are glad to support them.

ACC Collision in Buckley, Washington sucks and are a rip off. All they want is your money. I hit a…read moredeer and they did a real sucky job on my car. Also left a lot of damage under my car. I have so many problems with my car now because the idiots dont know how to fix anything the right way. I would advise everyone to not take your vehicle there. They suck and I'm seriously thinking of suing them !!!!!!!!!'

Scott is so kind and thoughtful. He agreed to fix my tail light even though it's not something he…read moredoes on the regular and it felt like he treated me like family. Very kind of him. His girlfriend Sara is also so kind and easy to talk to. I would highly recommend them for any autobody projects!

I have an older GM truck that had a rust spot on the cab that was spreading. I found Raley's on…read moreYelp and was impressed with the reviews from other customers. I had previously had some work done through insurance at another shop and wanted to add fixing the rust spot, but that shop refused the work and said they didn't want to deal with rust. When I first contacted Raley's, they said that they were booked six months out. But then he asked a few more questions and determined that the work I needed done would be a quick job for him to complete. We set a time for an estimate which was in the evening so I did not have to take time off from work. This is a small business and is located at the owner's property between Sumner and Orting. I was happy to give my business to a locally owned small business. The wife and husband operate the business together. Heather was very good at communicating with me and scheduling was flexible. They allowed me to drop my truck off in the evening on a Sunday so again, I did not have to take time off from work. I really appreciate that flexibility. The estimate was very good and he was also able to install a bumper that my husband bought and wasn't able to install. I was extremely happy with the price and the quality of work. The entire process was stress free and I was so happy to get this problem taken care of. I highly recommend Raley's for quality of work, the price, the communication, the flexibility and the fact that supporting their business is supporting a local family business. I will definitely use this shop in the future if I need auto body work done.

Black Diamond Auto rebuild is great. Larry does top notch work and is great to work with. I have…read morethree teenagers and we kept him busy. Best auto body shop around in my opinion.

I replaced two doors on my car in my garage, but they didn't hang quite right, so I stopped by…read moreDiamond Auto and Larry explained in a friendly and helpful manner how I could adjust the doors (and the back hatch that was also rattling) myself. He didn't charge me for anything and I would definitely go back if my car needs more bodywork in the future! From my limited interaction with the shop, it seems like a place that would do great work.