Black Diamond Auto rebuild is great. Larry does top notch work and is great to work with. I have…read morethree teenagers and we kept him busy. Best auto body shop around in my opinion.

I replaced two doors on my car in my garage, but they didn't hang quite right, so I stopped by…read moreDiamond Auto and Larry explained in a friendly and helpful manner how I could adjust the doors (and the back hatch that was also rattling) myself. He didn't charge me for anything and I would definitely go back if my car needs more bodywork in the future! From my limited interaction with the shop, it seems like a place that would do great work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

NAC does a phenomenal job with your vehicle. They take such detailed and careful care -from the…read moremoment it arrives on their lot to when you pick it up and leave. I noticed some blemish when I went to pick up the car and they immediately looked to get it fixed and replaced on the spot even though the mark wasn't there an hour ago on their inspection. they thoroughly fixed the damage to the rear of the car, and even went above and beyond to buff out / detail some of my front that was unrelated to my original incident. super nice and thoughtful, I was blown away by the service and quality of work. they do have an account with Tesla so they order OEM (original parts direct from tesla), so you have peace of mind that your car is returned to its original state of quality. they also have 5yr warranty on their fixes so you can be assured the work is maintained or they'll help you fix until you're happy.

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

Very impressed with staff and responsiveness so far. They suggested I pre-order parts so that I…read morecould keep my car. Parts are now I and I am dropping my car off today. So far, so good.

I would give a ZERO Stars it I could. Do not trust these people. ZERO INTEGRITY. I was a repeat…read morecustomer of Fix It Auto and have brought in multiple vehicles for work totaling tens of thousands of dollars of business. My Toyota 4runner's back-up camera was working fine when I brought the 4runner in for work. I just had and expensive system installed, 3,000 dollars' worth, just over a month ago. When I received the vehicle back, I noticed the back-up camera was not working as before, I called about the back-up camera immediately. I was told to bring it back on Friday when they opened. They made me wait until their meeting was done. Nikki then told me that the back-up camera never worked. This is a lie, and completely untrue. Fix It Auto could have just said, sorry, we hooked it back up and we don't know what was wrong with it, but instead is choosing to tell me it never worked in the first place. This place has no interest in getting things right. I will NEVER bring back any work to this facility and will NEVER recommend this place to anyone in the future. **** Update ***** I took the car back to Car Toys to fix the issue, it was the OBD2 cable, it was disconnected. Everything works fine again. Again, if Fix Auto would have just made a phone call to someone like Car Toys to see what the issue was, problem would have been fixed, but they insisted it was never working in the first place. Was at Car Toys for 5 minutes, problem fixed!

Jerry was competitive priced and very thorough and nice to work with. He did an excellent job!read more

Best body repair experience by far. Jerry provided personal service and was very quick with the…read morerepair. I highly recommend Alpine for any body repair needs. Customer service was excellent, he could teach the competition in Issaquah a few things!

The winter season gets all the collision centres busy and backed up with vehicles. I was lucky to…read moreget my car into the shop on a Friday and pick it up a week later; no Honda parts on back-order. Excellent service and friendly staff. Shout out to Chris for his knowledge and honest work. The guys in the back worked their magic and brought my 2017 Civic back to life. The job was finished with a wash, wax, polish, and interior clean. Collision 1 is wonderful and I highly recommend their work, but I don't want to come back any time soon...

Too bad all the reviews are the owner's son's friends. I have taken a few vehicles here and since…read morethe owners son took over this place has gone to shit. They broke my door panel, left my vehicle unsafe to drive and the paint is already bubbling. After I brought this to their attention they informed me that I need to bring it up to my insurance company and they will not fix anything. Well, that's ok. Lifetime warranty means I will take it to a reputable collision center, repair the paint and broken parts then they will bill you. If you like crap parts, overcharging your insurance and zero integrity in their work take it

I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

sent pics. lead nowhere. needed to come in for an estimate…read more Duh.......just say that, don't play the pic card. waste of my time.

Todd is amazing! He gets you in quickly and always charging fair prices. I've now had 3 vehicles…read morebody repair done here and wouldn't trust anyone else. I had a dent and he took care of it the same day!

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

I'm up in Tacoma visiting family and the splash guard thing above the front right tire has come…read moreloose and is grinding against the tires when I drive. I called Precision hoping someone might be able to help me get it secured so I can drive home safely tomorrow. They got me right in! Like immediately, AND they aren't even charging me. I am literally considering waiting until I come back up next month to have them do the necessary repairs. Highly recommend