Upon unrelated engine work this month, more damage from my accident was discovered. The passenger…read moreside inner fender is creased and crushed where my air filter goes through, as well as creased in a couple other places. The paint had been sanded down in a couple spots behind the grill, not re-painted, and is now rusting. My AC line was crushed and subsequently discharged my system... None of these things should have been missed if this shop did the kind of job the owner likes to claim they do.

Jessie and his crew are the best! He went to bat for me with…read moremy insurance company to get my car the right parts and his crew's attention to detail got my car back to where it was. Thanks Pro Finish!

Worst follow up and customer service I've ever experienced. While dealing with an auto accident,…read moreisn't enough to get somebody's anxiety up dealing with Meridian collision will cost it to go to the next level. After scheduling my first appointment and it being canceled, because apparently they weren't gonna be open on the day they originally scheduled me upon getting a estimate done and may requesting factory parts. I was told that couldn't happen without talking to the insurance company that's paying the bill first. Even after discussing with the insurance company, what my wishes were Meridian collision estimator told us that can't be done. And that the insurance company wouldn't do it even after explaining to them my conversation with the insurance company they refuse to follow a simple direction of getting a new estimate, put together and sent over in a timely manner. At which point they told me I should find another collision center, which I will happily do. If you're looking for customer service, this is not the place for you if you're looking for cheap parts and cheap labor this might be your fix.

My car was broken into while They had possession of my car…read more I had to incur this cost against my insurance. It took over a month for repairs. They sent my car back missing huge obvious pieces 3x!!! Missing the entire wheel well cover the first time the 2nd time missing part of the front bumper and the 3rd time still missing a part of bumper. My window is not fixed correctly it's very loud now and my undercarriage of my car looks to have a lower clearance now. I wouldn't not recommend this place to anyone. I don't know a ton about cars but I knew each time they sent it back there was boldly obvious things missing.

After damaging my truck door unloading my camper, I took the truck to the Bonney Lake Collision 1…read more Got an estimate and was told that the were up to six weeks out, but if I went to Auburn they might have a more fluid calendar. They did, and in less than a week my beloved truck was back home.The star are fun, sociable and very professional. Sherry and Chris took care of this old man and I have nothing but high praise for them. The guys in the shop did a most excellent job, and when I went to pick up the truck, they had detailed it too. Thanks everyone, you did a really good job, and to top it off, you are super nice people too. Martin R. Buckley.

Overall an amazing experience from start to finish and the quality of work is outstanding!read more

I can highly recommend Auburn Valley Collision for body repairs needed on your car. The damage to…read moremy car had pushed the engine bay in and the firewall of the car. By the end of it, it was spendy, but they did amazing work putting the car back to original condition. The paint matched very well when they were done, and all the seams between the door, hood, and fender are all symmetrical. Kandice was awesome in reaching out to give me updates every few days on the status of the car. Diana was also very helpful in reaching out as well. At the end of it all, the car came out beautifully. A couple days after I got the car back, Diana reached out to ask how the car was driving and if I was happy with it all. I mentioned there were a couple small scratches in the clear coat of the bumper that weren't there before (which is half to be expected as they had the car for a month and there was a lot of work to do). They told me to bring it down the next morning and they buffed out the paint on the bumper in 10 minutes and were able to make the scratches nearly disappear. Overall very satisfied with the quality of work and the customer service here. Thank you Auburn Valley Collision for taking care of my car!! P.S. was trying to post pictures but my phone doesn't seem to agree with the Yelp app....

Auburn Valley Collision really did a great job repairing the damage on my 2021 Acura RDX…read more I couldn't be happier with the outcome! It's nice to find a repair business I can trust.

Some idiot backed into my car when my car was parked in a parking lot. He took off w/o leaving his…read moreinfo but thankfully, my attorney firm managed to find him. I called Tesla but they only do body shop in Bellevue & Lacey location. So, we decided to go to Kent Collision since they were the closest (at 30mins away) & they were certified to work on Tesla cars. Went in for an estimate in early October. Waited for them to order my new bumper. Scheduled. Dropped off my car on 10/24(3pm). My car was ready for pick up on 11/4. Little disappointed they needed a whole 6 days just to paint & replaced a new bumper. My Ex used to work as an auto painter & he never took that long for that simple job. When I picked up my car, I saw an alert saying my "audio system unavailable". My horn & alarm wasn't working. We went back next day & they checked. They forgot to reconnect the wires to my bumper. When I picked up my car, they still had it on service mode so I had to ask someone to change it. 3 stars for friendly staff, completed work & +$3500 I didn't pay out of my own pocket. But it was a stressful 10 days w/o my car!!!!!!

Took ~2.5 months, but was a 10/10 repair for my Hyundai Elantra's rear. Great customer experience,…read morecommunicative and transparent. Highly recommend this place.

Five Stars - Cascade Auto Enumclaw By Jason Law - Street Law…read moreDriving School Greg and the team at Cascade Auto have always had our back. As a driving school owner, safety isn't just a priority--it's the whole mission. That's why I trust Greg. He doesn't cut corners. He cares deeply about doing the job right and making sure every car on the road--especially the ones driven by new teen drivers--is safe and ready. Whether it's a quick check-up or a full inspection, Cascade Auto is where I send families. Greg brings that calm, old-school mechanic energy--like a safety-focused grandpa who really wants the best for you and your kids. If you're in Enumclaw and want peace of mind before handing your teen the keys, this is the place. Thanks for everything, Greg. You make Enumclaw safer, one car at a time.

I can't put in words how happy we are with the work Cascade Automotive performed on our car. They…read moredid a complete engine R&R and their attention to detail, communication throughout the process was great. I would recommend Cascade Automotive for anyone looking for a fair shop that does good work. Go see Greg and his crew they will not disappoint.

My husband had his work truck worked on. They were so E…read moreamazingly honest , real and trustworthy. They tried to save us a lot of money. They did!!. Beautiful job after my husbands truck was hit. They recommended a mobile glass company for a new windshield for the truck. We called them, clear choice, and he got a nice new windshield which was badly needed. We love westover!!

State Farm recommended these guys for an estimate after a tree fell on my vehicle. The guy acted…read morelike I was ruining his day from the moment he laid eyes on me. I had an appointment and arrived at the time I had set up, but It was like pulling teeth to actually get him to get up and do the estimate and the entire time he looked over my vehicle he acted like me coming in and asking him to do his job was the most unnerving thing in the universe. He was a complete jerk. Then on top of this, he did the estimate wrong and also forgot to send it in! Then after waiting a week I called back and found out I had to go in again because he hadn't estimated it correctly either. When I went in the second time I was given the same sour treatment by the same guy to even see my vehicle which I had an appointment for him to look at. Then I found about a week later that he forgot to send the report again! So State Farm called the company and asked them to submit it. Now this morning, 3 days later... I learned that he forgot to send it in again!!! Off to a new collision center! This place is a joke! Terrible terrible service! ... also found his estimate was way off now after having gone to another company. Choose Gerber in Kent instead! These guys are terrible!

Took my new used car to Monarch and the service and customer support was phenomenal! He saw what I…read moreneeded done and fixed it in no time. He was patient and even stayed open a little later so I could get my car back in the same day. I am going to be a customer of his again, for sure. Solid work done. Grateful for finding this place that is so close to my house.

Friendly people. They work with original parts. Awesome staff. Very experienced in estimating…read morerepairs.