Shout out to Tessa in the shoe department! This young lady was the only attendant that gave us full…read moreattention and was tireless to be sure we found the right shoe. We really appreciate all her help and she does exceptional care with no complaints! She deserves a raise!

Not a huge selection of outdoor gear. So if that's what you're looking for go somewhere locally…read moreowned. Drove from Richland thinking they'd have it all, but was surprised to find nothing I was looking for unfortunately. The rude and pompous staff didn't help either. They acted like they were somehow better than the ppl putting money in their pockets. Since that was my first impression I most likely won't return. I'll stick with Big 5.

Best customer service!! Been to other sporting good stores and the customer service does not…read morecompare to this store. The employees go above and beyond. I am so impressed and will continue to come back!

This place is located in the ghetto of Kennewick, near Burger Ranch and Taco Johns. I wouldn't feel…read moresafe coming here at dark by myself! There were sketch people in the parking lot. On to the review: This is one of the worst Big 5's I've been to. It looks dirty inside and things are not well organized. They also do not have as much selection as other Sporting Goods stores. We weren't greeted or acknowledge the entire time we were there. They didn't have what we needed, so we left without purchasing anything. If you are looking for something in particular, try the Richland store or Sports Authority on Columbia Center Boulevard.

Everything is ridiculously over priced. Saw online that they had a pair of shoes in store I had…read morebeen wanting so I came down at 830 and wandered around the shoe department until about 850 and NOONE came to check on me up until about 858 when I was already walking out a lady rudely asks if I needed help because they were closing in 2 minutes. I said no I didn't find what I was looking for I stood around by the shoes for almost 30 minutes but thanks anyways. She then " escorted me " to the door like what?? was I gonna book it back in? Nooooo Not to mention the shoes are so unorganized everything is mixed up. Idk why I keep coming to this store I leave disappointed and empty handed every time but hey at least my wallet is still happy. I'll just order online directly next time. Thanks for reminding me why I hate going in store!! ZERO out of ten I do NOT recommend!!

They took out the one decent department this store had, no more fishing stuff at all..read more

Will big five is not the most extensive nor incredible sporting good store on the planet, it's been…read morea local staple for a long time and given the long Jevity of the spot, they definitely get a bump up in my book! The selection here is solid, with much of the same stuff, though with a smaller footprint then you'd find at a Dick's Sporting Goods. We've always had pretty good luck finding standard athletic apparel, cleats and most of our winter needs here. Recently they were one of the only places in town that actually had sleds when there was snow outside. The prices here are always competitive and they tend to have pretty good weekly sales. While I've never done it, it's also the sort of place that would probably match prices from other stores if you asked them about it. Bottom line - they're worth checking out for just about anything sports related

This place is one giant struggle bus. It's shockingly difficult to get help for how many employees…read moreare on the floor. I put something on hold a few weeks ago. When I picked it up, I couldn't get any help. Taylor was way more interested in getting attention from the male customers and flat out ignored me standing in front of her. I asked for help and she didn't say anything. I then told her I'd been standing there patiently for 10 min and she again ignored me. Terrible service.

Visited today to browse. Poorly managed location. Incompetent and rude staff with little to no…read moretraining. Really surprised this place is still in business. Pretty much the normal for all Big 5 locations. AVOID.

Almost never leave happy because the selection is so pitiful. If you have time, buy online. You'll…read moreprobably not find it here.