I just purchased a pistol from this company and will be a customer for life. Justin is a total pro…read more Knowledgable, helpful and super cool to work with. I'd never bought a gun long-distance and he made the process smooth and stress free.

From the owner: Specializing in high quality firearms and optics, catering to each individual shooter.read more

The item I purchased from Ochocos Outdoors was by far the best price I found anywhere. My purchase…read morewas processed and shipped quickly and the item was well packaged. Unfortunately I found that this store is currently having a going out of business sale & their website is down. Otherwise I would continue to shop there for future purchases.

A must stop gun shop!!!! Super helpful staff!! From old and…read moreused to the latest and greatest!

Carl was very friendly and very informative he has a wealth of knowledge when it comes to…read moreeverything in his shop he takes his time with you explained everything and answers all of your questions you should definitely check this place out

POOR CUSTOMER SERVICE! This is NOT a friendly place…read moreanymore! Especially if you don't LOOK just right to whomever might be SERVING the customer when you arrive! The website says they welcome anyone, but they don't, they really want to focus on law enforcement, which is perfectly fine, a business may do whatever they choose to do, but in a community such as ours which is FULL of Veterans of all types, and they all may look different depending on their experiences, types of service and what they've possibly suffered in their lives, maybe, just maybe they shouldn't be judged so quickly, maybe they deserve grace and DIGNITY. Doesn't their money, and their families money spend the same no matter what they may APPEAR to look like? I know our family will never spend another moment there AND will tell anyone we know how rude and judgemental this once friendly place where we watched a local blacksmith who appeared on FORGED AND FIRE show off his skills one weekend and hoped that the store would succeed and prosper....I love LEO, and Veterans, my husband was both, sacrificed many years for his family, Country and the State in which we came here from. He was treated with absolute disrespect, and so was my son yesterday, and all they were looking for was a holster, watched like they were there to steal something, made to feel like they didn't belong to their NEW branding... BUYERS BEWARE!!

Ok, it's my time to rant. Why do almost all gun shops give horrible customer service? My experience…read moretoday, has been repeated in multiple gun shops I have visited, I am ignored. Walked into THE BUNKER this morning, I was the only customer and I could tell that the clerk was on the phone with a vendor, and they were definitely discussing business. I expected her to at least recognize that I was a customer with a handful of money to give her, a nod of the head, a wave would have been nice. Or what if she told vendor, "Hey, I'll call you back in a few minutes, I have a customer here"? I walked around the shop four or five times, she knew I was there but I was ignored, so I left. This is a rule and not the exception when I enter a gun shop. Sometimes the clerk is talking to a friend or some old man, swapping hunting stories, there is no product on the table and as far as I can see, the customer is not purchasing anything, but I am ignored. I work retail, let me give you a few lessons on how to treat a customer. 1. Greet every customer within 30 seconds of coming in. When I am with a customer, wrapping up a deal at the counter and a new customer walks in, I say, "Welcome, glad your here, we are closing up this deal and I'll be with you in a few minutes" 2. Or how about this, you are showing a customer product when a new customer comes in, say to you existing customer, "Hey a new customer has just come in, let me greet him and show him where to go and I'll be back with you in a new minutes. 3. If some old guy comes in with no intention of buying, but just comes in to swap stories. say to him, "Hey, I would like to hear the end of your story, but first, let me help the customer who just came in." If I treated my customers like I am treated in most gun shops, I would be fired. Hey gun shop owners, I want to do business with you. I will ben pay a premium to help support your business. I do not want to shop at the big national retailers or on line. But if this crap continues, I will take my money elsewhere.

I starting buying all my guns here sense last July, great place great service, but about 3 weeks…read moreago or so, I took my brother there and he bought a 9mm 1911 and I bought two 1911 magazines colt. The colt magazine weren't compatible to my 1911 tisas. I went back and the gentleman did give me my money back but in the most disrespectful way possible. I'm not the type to stay quiet especially on moment I didn't create, but I like that place and it has ok prices on guns. I did bring it to his attention in a professional manner and left, but I'm done buying guns and taking friends there. That guy tried to seem like he cared, but he didn't...

I have done all my Firearm transactions here since moving to the area five years ago. The staff is…read moreprofessional, knowledge and always helpful. Excellent communication throughout all my transactions!

Absolute worst customer service ever. Front manager was rude and mouthy. amd according to customer…read moreservice we called at the corporate office he lied to us as well. We will never buy another thing from that store. Looks like ranch and home and cabelas are getting all our fishing and hunting business

I would rate these guys zero stars if I could. I will never buy anything from them again. The…read morecustomer service is a joke...don't take my word for it, go ahead and try to call them right now...see if you can get anyone on the phone. HA!