Stick the place we go to for outdoor and shoe needs! As we continue our journey to this location,…read morewe will add our reviews. This is the only REI in the Tri-Cities of WA state.

I came here for one thing: a sun hat that I could wear on my next cruise since the last time I saw…read moremy dermatologist, he said I had to stay out of the sun. Yea, right, on a cruise? I need vitamin D3, says me. Back to The Hat. I had a couple of requirements for The Hat. It had to be a lighter color like tan, be packable, have a drawstring so that it didn't end up in the ocean, guarantee 50 SPF protection (in case my dermatologist is reading this), and be somewhat stylish (like that is possible), plus I didn't want to mortgage the house or sell a kidney. First stop on my shopping trip for The Hat: REI. Before I could even find the hat section though, I was sidetracked by the winter sale--mittens, scarves, hats, coats. I like to do my Christmas shopping early. Name brand stuff like North Face at low prices. Handed off those items to the hubby who was busy eyeing the snowshoes (maybe he is taking up a new hobby) and continued my quest for The Hat. I knew this place would have some great choices (I checked their online selection), brands like Columbia, Outdoor Research, and REI, of course. I found one full aisle (both sides) and a sale rack on the adjacent aisle full of potentials. I eventually chose one after some consultation with the hubby. It came from the sale rack, too! While purchasing the winter gear and The Hat, the clerk asked if we had a membership or if any member of the family had one. Sure, let's try a family member's name. Bingo. The clerk explained that attaching my purchase to a membership allows me to bring the items back within one year of purchase if not completely satisfied. There are other benefits (check the REI site for information).

Great service, great bikes, well taken care of. Friendly and very knowledgeable about the area and…read morewhere to ride.

I was lucky enough to book a hotel room about a block away from this cool bike shop. Well bike shop…read morefor what I was looking for anyway. They also carry lots of other equipment for salesman or rental. I rented a cruiser bike and spent a delightful hour riding on the riverfront trail. The bike was awesome! And at 10 bucks an hour it was the best money I've spent in days. The sales people were knowledgeable friendly and helpful. If I could give them six stars I would!

I would rate these guys zero stars if I could. I will never buy anything from them again. The…read morecustomer service is a joke...don't take my word for it, go ahead and try to call them right now...see if you can get anyone on the phone. HA!

Would have given this place zero stars if possible!!! unfortunately I will have to give it one…read morestar. I will say that I went in there a couple days ago and employees were not wearing their masks mask mandate was not being reinforced whatsoever!!!!! Terrible management!!!!! Masks not work properly, employees constantly not wearing a mask! Super disappointed

Great service and attention to detail. Hadn't been skiing for a while and decided to start again…read moreafter going once last year and I rented the equipment. I knew I wanted my own equipment to ski comfortably and apparently it's changed a bit since I went in the 90's lol. Greg showed me several different boots, measured my foot, gave me pointers on picking ski's and the difference of each style, level of ability, width...which was really helpful. He spent at least 20 minutes after I picked the boots I wanted fitting them to my foot so they fit like a glove. Haven't decided whether I'll rent or buy ski's yet but I know I won't regret getting these boots and will be back when I figure out how often I'll be skiing. This store has been around for ages and I highly recommend getting your athletic gear from them. You won't find the great customer service that they provide at the online stores.

Sporthaus is the best! Bart, Steve, Greg and the whole team always have solid information and are…read morethere to help. It's always a plus shopping somewhere where people know their stuff and love what they do. My family has been going to Sporthaus for over 35 years and there is a reason for that. They have quality product, good service, and everything you need. If you have kids- check out the buy back program.. They are incredibly patient with even the most impatient customers (I've seen it). I saw a comment about someone being frustrated about the wait to get their board waxed... how about being stoked that it's SUCH a good snow year that the there is a wait? Also... they have a great selection of waxes, irons, and all that gear. Have a beer and wax your board if there's a wait. It will make you appreciate their work even more...... hashtagsupportlocal

Shout out to Tessa in the shoe department! This young lady was the only attendant that gave us full…read moreattention and was tireless to be sure we found the right shoe. We really appreciate all her help and she does exceptional care with no complaints! She deserves a raise!

Not a huge selection of outdoor gear. So if that's what you're looking for go somewhere locally…read moreowned. Drove from Richland thinking they'd have it all, but was surprised to find nothing I was looking for unfortunately. The rude and pompous staff didn't help either. They acted like they were somehow better than the ppl putting money in their pockets. Since that was my first impression I most likely won't return. I'll stick with Big 5.

I bought a Big 5 branded ankle weights and they broke after 3 uses. I just wanted an exchange and…read morethey would not replace their faulty equipment but I could buy new ones. Ummm nope!

One thing (not limited to) that always comfort a customers heart is being assisted with an employee…read morewho is knowledgeable in his area - know where to find equipment's you're looking for and give you even more options. Kudo's on customer service (eesh* did I just say kudo's?) So here is my thing as far as equipment's - pricey! but what should you expect right? They have a great selection on the things I was looking for - camping gears, hunting, sleeping bags etc etc....It was like the rest stop before heaven. I'm on a strict budget but knowing that this place has really good equipment's just makes me save up for it :) definitely can't wait to go back. (In regards to shoes - shop around a little bit first - I have found some pretty good prices else where....just consider it)

This is the last remaining legit deli counter in the tri cities. Mountainous sandwiches, hot…read morescratch made soups and fresh salads daily. All lovingly made to order. We are never disappointed and can't wait to go back every time. A true hidden gem that deserves more attention.

Stopped in for lunch. The sandwich is so filling and BIG, I…read morecould only eat half. The do not hold back on the protein or veggies. Plan on coming back to try more of the selection. Outside looks like a mini mart, don't let that stop you from trying the food options they have! Price is affordable for what you get.

Great place with lots of items for home, garden, and everyday things. Very friendly and knowable…read morehelpers. We love just looking around and finding things that you can not find anywhere else.

I had a great experience here. I didn't buy anything but several sales associates did help me with…read morequestions and inquiries. This place is overwhelming and they literally have damn near everything you can imagine. Tons of fun to wander around and check out the selections. They have a wide selection of clothing and cowboy boots which I appreciate but unfortunately not many options of boots in my size (M8, W10). It was also a bit pricey in my opinion. Overall, I still enjoyed it and I wish I had more time to spend looking at other products. I might come back if we have time before we head west.