Great service and attention to detail. Hadn't been skiing for a while and decided to start again…read moreafter going once last year and I rented the equipment. I knew I wanted my own equipment to ski comfortably and apparently it's changed a bit since I went in the 90's lol. Greg showed me several different boots, measured my foot, gave me pointers on picking ski's and the difference of each style, level of ability, width...which was really helpful. He spent at least 20 minutes after I picked the boots I wanted fitting them to my foot so they fit like a glove. Haven't decided whether I'll rent or buy ski's yet but I know I won't regret getting these boots and will be back when I figure out how often I'll be skiing. This store has been around for ages and I highly recommend getting your athletic gear from them. You won't find the great customer service that they provide at the online stores.

Sporthaus is the best! Bart, Steve, Greg and the whole team always have solid information and are…read morethere to help. It's always a plus shopping somewhere where people know their stuff and love what they do. My family has been going to Sporthaus for over 35 years and there is a reason for that. They have quality product, good service, and everything you need. If you have kids- check out the buy back program.. They are incredibly patient with even the most impatient customers (I've seen it). I saw a comment about someone being frustrated about the wait to get their board waxed... how about being stoked that it's SUCH a good snow year that the there is a wait? Also... they have a great selection of waxes, irons, and all that gear. Have a beer and wax your board if there's a wait. It will make you appreciate their work even more...... hashtagsupportlocal

Absolute worst customer service ever. Front manager was rude and mouthy. amd according to customer…read moreservice we called at the corporate office he lied to us as well. We will never buy another thing from that store. Looks like ranch and home and cabelas are getting all our fishing and hunting business

I would rate these guys zero stars if I could. I will never buy anything from them again. The…read morecustomer service is a joke...don't take my word for it, go ahead and try to call them right now...see if you can get anyone on the phone. HA!

POOR CUSTOMER SERVICE! This is NOT a friendly place…read moreanymore! Especially if you don't LOOK just right to whomever might be SERVING the customer when you arrive! The website says they welcome anyone, but they don't, they really want to focus on law enforcement, which is perfectly fine, a business may do whatever they choose to do, but in a community such as ours which is FULL of Veterans of all types, and they all may look different depending on their experiences, types of service and what they've possibly suffered in their lives, maybe, just maybe they shouldn't be judged so quickly, maybe they deserve grace and DIGNITY. Doesn't their money, and their families money spend the same no matter what they may APPEAR to look like? I know our family will never spend another moment there AND will tell anyone we know how rude and judgemental this once friendly place where we watched a local blacksmith who appeared on FORGED AND FIRE show off his skills one weekend and hoped that the store would succeed and prosper....I love LEO, and Veterans, my husband was both, sacrificed many years for his family, Country and the State in which we came here from. He was treated with absolute disrespect, and so was my son yesterday, and all they were looking for was a holster, watched like they were there to steal something, made to feel like they didn't belong to their NEW branding... BUYERS BEWARE!!

Ok, it's my time to rant. Why do almost all gun shops give horrible customer service? My experience…read moretoday, has been repeated in multiple gun shops I have visited, I am ignored. Walked into THE BUNKER this morning, I was the only customer and I could tell that the clerk was on the phone with a vendor, and they were definitely discussing business. I expected her to at least recognize that I was a customer with a handful of money to give her, a nod of the head, a wave would have been nice. Or what if she told vendor, "Hey, I'll call you back in a few minutes, I have a customer here"? I walked around the shop four or five times, she knew I was there but I was ignored, so I left. This is a rule and not the exception when I enter a gun shop. Sometimes the clerk is talking to a friend or some old man, swapping hunting stories, there is no product on the table and as far as I can see, the customer is not purchasing anything, but I am ignored. I work retail, let me give you a few lessons on how to treat a customer. 1. Greet every customer within 30 seconds of coming in. When I am with a customer, wrapping up a deal at the counter and a new customer walks in, I say, "Welcome, glad your here, we are closing up this deal and I'll be with you in a few minutes" 2. Or how about this, you are showing a customer product when a new customer comes in, say to you existing customer, "Hey a new customer has just come in, let me greet him and show him where to go and I'll be back with you in a new minutes. 3. If some old guy comes in with no intention of buying, but just comes in to swap stories. say to him, "Hey, I would like to hear the end of your story, but first, let me help the customer who just came in." If I treated my customers like I am treated in most gun shops, I would be fired. Hey gun shop owners, I want to do business with you. I will ben pay a premium to help support your business. I do not want to shop at the big national retailers or on line. But if this crap continues, I will take my money elsewhere.

I bought a Big 5 branded ankle weights and they broke after 3 uses. I just wanted an exchange and…read morethey would not replace their faulty equipment but I could buy new ones. Ummm nope!

One thing (not limited to) that always comfort a customers heart is being assisted with an employee…read morewho is knowledgeable in his area - know where to find equipment's you're looking for and give you even more options. Kudo's on customer service (eesh* did I just say kudo's?) So here is my thing as far as equipment's - pricey! but what should you expect right? They have a great selection on the things I was looking for - camping gears, hunting, sleeping bags etc etc....It was like the rest stop before heaven. I'm on a strict budget but knowing that this place has really good equipment's just makes me save up for it :) definitely can't wait to go back. (In regards to shoes - shop around a little bit first - I have found some pretty good prices else where....just consider it)

I got the Dagwood sandwich and pasta salad. It came nice grilled off the panini press, absolutely…read moregigantic of a sandwich. The real letdown was that every ingredient was bottom tier. The bottom piece of bread was absolutely soaked by the time I got home and the customer service was non existent.

Fantastical sandwiches!!Ordered turkey on Rye and beef on rye - both delicious. Rye bread was so…read moregood! Got all the fixings and these sandwiches each weighed more than a pound. *Park with clean restrooms across the street.

Great place with lots of items for home, garden, and everyday things. Very friendly and knowable…read morehelpers. We love just looking around and finding things that you can not find anywhere else.

Been shopping here for over 20+ years and found out today they don't even honor their own return…read morepolicy on fishing item over 200 dollars and seven days since the purchase got told to go thru the manufacture...store owner/manager CHRIS was great about letting me know they have audio and video so pls post it as well and show folks how u tried to take my receipt after trying to do the wright thing and exchange the item that has over 400 dollars purchase and pretty much kick me out from shopping there like I told him I love shopping there but do your own re-search and go else where when it comes to doing something u love...

Bicycle repair is a business that thrives or dies on reputation. The bike mechanics at Scott's…read moreCycles know this. These guys do excellent work, they use top-rated parts, and they make good time on their work. I've been to several locations over the years, not just in the Tri-Cities but elsewhere. I don't like learning things the hard way (who does?). Scott's Cycles is the only place that I trust anymore.

Purchased a used Ebike on Market Place that had no key, recharge battery, or manual. The manager at…read moreScott Cycle and Sports was very helpful in how to get these items. He contacted Giant for the key to our Liv Rove E bike. When he got it he sent the key and a manual to us. We appreciate your kindness and service that was done in a timely manner. Thank you! Sharon V

Took my boat in to get the trim tabs fixed and within a couple hours I received a call about it.read more

The first time we had a problem with our boat, I called Tyler at Sundown. I took the boat to his…read moreshop and he immediately knew what was wrong and fixed the problem within 5 minutes at no charge. The next time I had a mechanical issue, Tyler met me at the marina, spent 15 minutes on my boat diagnosing the problem, fixed the issue and only charged for replacement parts. He has done some major work on my boat as well in a very timely fashion and at a great price.