Great service and attention to detail. Hadn't been skiing for a while and decided to start again…read moreafter going once last year and I rented the equipment. I knew I wanted my own equipment to ski comfortably and apparently it's changed a bit since I went in the 90's lol. Greg showed me several different boots, measured my foot, gave me pointers on picking ski's and the difference of each style, level of ability, width...which was really helpful. He spent at least 20 minutes after I picked the boots I wanted fitting them to my foot so they fit like a glove. Haven't decided whether I'll rent or buy ski's yet but I know I won't regret getting these boots and will be back when I figure out how often I'll be skiing. This store has been around for ages and I highly recommend getting your athletic gear from them. You won't find the great customer service that they provide at the online stores.

Sporthaus is the best! Bart, Steve, Greg and the whole team always have solid information and are…read morethere to help. It's always a plus shopping somewhere where people know their stuff and love what they do. My family has been going to Sporthaus for over 35 years and there is a reason for that. They have quality product, good service, and everything you need. If you have kids- check out the buy back program.. They are incredibly patient with even the most impatient customers (I've seen it). I saw a comment about someone being frustrated about the wait to get their board waxed... how about being stoked that it's SUCH a good snow year that the there is a wait? Also... they have a great selection of waxes, irons, and all that gear. Have a beer and wax your board if there's a wait. It will make you appreciate their work even more...... hashtagsupportlocal

The customer service here at Dusty's is almost too good to be true. But it is true. I always…read moreexperience friendly service here and when I ask for advice or recommendations, they always have good and fair recommendations. I also brought my brand new skis in to be waxed as I heard factory wax isn't great, and while the guy I brought them to agreed, he actually turned me away and said I didn't need a waxing for at least 2 or 3 sessions. WOW! So honest and good they turn you away when you don't need it and not just quick to take your money. That will definitely have me coming back here if I need a waxing when I don't have time to do it myself! They also have a good selection of ski, snowboards, snow shoes (and more!) to rent at prices that are lower than Bluewood or other resorts. Stop in here to get your rentals if you need them! HIGHLY recommend Dusty's!

I took my snowboard to Dusty's after a few seasons of neglect. The edges were lightly rusty, and…read morethe wax had scrapes and gouges (even into the base in places). I received my board ($35 later) and I looked closer when I got home. There was wax all over the place--dripping around to the top of the board, and almost completely coating most of my edges. The edges were... "sharp", but also still rusty. The board did have new wax, but the base repair was ugly as sin. They failed to mention that their replacement Ptex was black, and that it would look like Satan dragged his claws down my board. I think it has actively damaged the board's resale. It was very clear to me that they did a standard service job on the board and didn't take much time to actually look at what it would need to get it back to good shape. I brought it up to them via email, including detailed photos, and got no response. I called them, and one employee threw some other employee under the bus, saying (and I quote) "I don't want to name names, but there are some kids working here...". I was told to come in at a later time to talk to one of their experienced techs. I did, and while he educated me on some finer points of how they service boards, he didn't clean up rust, didn't clean up excess wax, and didn't apologize. He seemed to think that delivering me a board that would take a half hour of my time just to clean up when I got home was normal. Maybe it is normal for Dusty's. I won't be going back.

LOVE this store! I visited with my friends this past weekend and we all walked out with bags :)…read more The staff was very friendly and helpful.

Stopped into Twist and the rudeness of the help was why I left. I was the only one in the store…read more She never left the counter. Made a phone call while I was in the store. Asked me what I was doing and when I said waiting for a movie to end she said I should go to Barnes and Noble. The clothing looked nice and high end. I can't help but think she made an incorrect assumption that I didn't have money. I was actually interested in finding a party dress and some classics but she was so rude I won't go back.

Elkies has been doing my hair for several years. She started out in the Pasco location but is now…read morein Kennewick. I love being able to get my hair done and shop for cute outfits. Vianey (owner) knows what she is doing.

I had my hair lightened at this salon and they chemically fried nearly half of it off. It's so…read moredamaged!!!! The damaged parts broke off where the blonde hair dye overlapped for a root touch up and the broken hair is about an inch or two long. It's impossible to do anything with. I have been trying to grow my hair out for years and this is a MAJOR set back. Looking like a pixie cut is the only solution for my goofy looking hair that cost several hundred dollars. I'd expect something like this to happen at a beauty school, not a professional salon. I do not take any supplements or medications, my hair is already a dark blonde/light brown color. I use expensive professional hair products. It was a very disheartening experience and every morning I wake up to get ready I'm so disappointed by the way I look because of my hair damage.

Faith has been a wonderful photographer for my family! I have a one year old daughter and every…read moretime we've had pictures taken I've always been very pleased with the out come. (even when she's been throwing a fit) Faith has the ability to still capture the smiles!! She makes you feel very welcomed and comfortable. You will be very happy with how well she can make you look!

Faith is amazing. She has been taking our family pictures for the last 5years. We have 4 children…read moreand Faith has the ability to capture THAT picture. We have never felt rushed at a session, our kids enjoy her and never have we been disappointed. She works to capture that family moment that you want to hang on your wall. She also encourages the kids to be themselves to capture their personalities. You can't go wrong if you book with Faith.

This is the second time I've tried to visit the store and they were closed. I called to inquire…read moreand the employee said they were open Tuesday thru Saturday, so I told her it indicated online that they were open on Monday. She was very short with me and indicated that she had already corrected it, like I didn't know what I was looking at. I had thought of using them for furnishings in a new home, but I don't have the patience for snooty staff, so I'll be going elsewhere.

I usually only leave positive reviews .. but I used to LOVE…read more It's all in the Details. Great place WHEN it was owned and operated by previous owner!! The new owner management leaves MUCH to be desired! My daughter and I were excited to see that the shop was purchased and visited Saturday to check out the place. It's very similar with product but without the warmth and congeniality of the staff. There were no customers in the store. The person at the register had no personality and no care for the items purchased basically throwing in as an afterthought Some tissue paper. I'm probably not being fair But when your competition is a big box store you need to stand out in a special way to attract people. Shopping local should be an experience as it was under previous ownership.. I was expecting at the very least the same kind of attention to detail-- friendliness of staff maybe some enthusiasm but that was not the case and sadly we will not be back.