Bought a tractor and a few implements here, after reviewing competitive products from the local…read moreDeere dealer. Found the products to superior, fairly priced. Biggest differentiation in service - very good group of people to work with.

From the owner: Burrows Tractor of Yakima and Wenatchee, WA is your primary source for all agricultural equipment…read more We are a certified dealer for New Holland, Bush Hog, Hustler, Walker Mowers, Husqvarna and many other manufacturers. Burrows Tractor is your local dealer for all of your equipment needs.

In March I called Farmers Exchange in Kennewick to set up a service appointment for warranty work…read morefor my lawn mower. I was told I needed to pay a refundable amount before I could set up the appointment. The amount was supposed to be refunded after the warranty work was completed. A week passed, and I was informed that it was ready. When I went to pick it up, the person at the counter asked that I pay an additional $150. I explained that this was a warranty issue, which he then said it was never submitted for warranty. He returned my lawn mower without an additional charge and stated that once it's submitted to warranty, my deposit would be refunded. A few days later, I received a call from a Farmers employee asking if I was going to pick up my lawn mower. I explained that I had already picked it up and was just waiting for my deposit to be refunded. They assured me it would be refunded in a few days due to banking delays. A month after the service, I still hadn't received my refund, nor had Farmers called me back. So, I called to inquire about my refund. Again, the person on the phone said it had not been submitted for warranty and asked for proof of purchase, since I did not buy it from them. I sent the proof within minutes. A couple of hours later, a person named Ramiro Torres called me and explained that I was not going to be refunded my deposit and that the issue wouldn't have been covered by warranty. The conversation got heated, and I did raise my voice out of frustration, especially since Ramiro kept talking over me. As I was explaining what happened, Ramiro suddenly hung up. I called back and spoke to the GM (Gene), who reiterated the same, but also added that because it was a tracking issue, it would never have been covered by warranty. I told him that if that had been relayed to me from the start, I would not have taken it to Farmers for service. Expressing frustration, I emphasized the importance of clear communication upfront to avoid such misunderstanding, which is when Gene said I was raising my voice and that I needed to lower my tone or he would also hang up. I was not raising my voice but either way I lowered my voice to almost a whisper so I can explain to him what I believed happened. At this point Gene said not to tell him what I think happened and that he was going to hang up, which he did. It's worth noting that they said the main reason for the issues was due to the employee who returned my lawn mower. They said he has since been fired...not sure why they told me that since that is not an excuse for their mistakes. Farmers Exchange dropped the ball, and when called out on their mistake, they decide they rather not hear the customer's point of view. I do not recommend them for service or purchases.

was quoted a price for service when I took my mower in for warranty work of $175. Had them do the…read moreservice and they wanted to charge me $326 for said service. I got the mower back and it runs like sh*t. Called them for service and talked to Gene as he was the manager at the time. He didn't want to talk to me and sent me over to service. After 5 tries and 4 people later I was told to leave a messages for them and they would call me back. This is the second problem I have had with the new owners. This time I will learn my lesson.

Great customer service....helpful and professional. Highly recommend for your farming supplies…read moreand equipment.

I love this shop! Great prices and a large selection of vintage and unusual antiques. We took a…read morecouple of friends recently and they loved it and will be back. During the winter months, wear a coat because the building only has a wood burning stove on one of the three stories, but the bundle up is worth it. I would love to see more vintage clothes for the youths, as apparently that's popular now! CM

This store is truly a treasure trove. There is something for everybody- from vintage goods to…read moretrendier decor items. We have found some incredible finds there. Everything is extremely reasonably priced. And in my opinion, everything is priced lower than it could be! Even if you don't buy anything, you'll have fun pouring over all of the items they have there. Such a treat.

Hot coffee, good deli, friendly staff, clean restrooms, good freeway access, big lotread more

This review is about the chicken tenders, yes, they were that good! Stopped by to gas up and grab…read moresome water--and oh! the smell wafting from the copious amounts of chicken drew us in. We got four chicken tenders--and "chicken tender" is an understatement. These are big, giant, juicy, chunky pieces of chicken! Delicious and fresh! Nice choice of sauces. A new favorite road stop.