We just had a new dryer and washer machine installed in our home. We have used Authorized Appliance…read morein the past for a refrigerator and have had a great experience. The professional experience never stops. Harley at Authorized Appliance is so great. We will always shop there and request him for all our needs.

Beautiful property with a lot to offer. The nursery dogs and cat roaming around were super kind and…read morecute. The workers were also a big help pertaining to my questions, definitely going back.

Beautiful and peaceful, a real pleasure to wander around out there. Gorgeous, healthy plants and…read morethe people are really nice and helpful. They have an adorable selection of miniature evergreens, perfect for our fairy garden!

We bought a outdoor plant it looked a little unhealthy, but we wanted the color and it was in back…read morea a couple others so I figured it was just not enough light, the cost was $40.00. We planted it and lots of water later that evening it was looking very limp and by the next day it was really bad. Our receipt stated returns with in 2 days full amount back, so the girls called someone up to see the plant, and a blonde gal came up and check it out and treated us horrible very mean talking to us like we were children and saying why didn't you water it and accussing us of leaving it in a hot car, she kept going on and on I finally said, I have had enough and we walked out we will never set foot in that store again. We went to Woods and bought a new plant there. I have no idea what happened to the plant but if I were at fault I would not expect them to take care of it, I couldn't believe anyone would speak to a customer that way. It is not about the money it about her degrading us.

I ordered the wrong bark. It was delivered yesterday and dumped in my driveway and after the truck…read moreleft, I noticed it's the wrong color today. I went down and talked to Mallory at the front desk who got a hold of her boss Bryan Bryan said they would pick up the bark I didn't want and bring me the bark I did want. I only paid the difference in price. Within an hour, Bryan and Andrew showed up in a truck and trailer and dumped the bark I wanted and shoveled up and removed the bark I didn't want. That was amazing customer service and I am very appreciative. They went the extra mile

I've been there a few times. I'm new to sewing and bought my machine there. The customer service is…read morenot great.

I signed up for a class at Sandy's that I was very excited to take. Instead we were subjected to a…read morevery racist group discussion led by Karen and Tina, targeted specifically on "the blacks" and "the indians." This is never appropriate or acceptable, and has zero place in a quilting class. This is out of alignment with my values and I will never give Sandy's fabrics another dollar or minute of my time.

Took my boat in to get the trim tabs fixed and within a couple hours I received a call about it.read more

The first time we had a problem with our boat, I called Tyler at Sundown. I took the boat to his…read moreshop and he immediately knew what was wrong and fixed the problem within 5 minutes at no charge. The next time I had a mechanical issue, Tyler met me at the marina, spent 15 minutes on my boat diagnosing the problem, fixed the issue and only charged for replacement parts. He has done some major work on my boat as well in a very timely fashion and at a great price.

Amazing people run this great family owned concrete statuary business. Lots of great items to…read moredecorate your yard. Friendly staff is fun to visit with.

Great customer service....helpful and professional. Highly recommend for your farming supplies…read moreand equipment.

Our experience here with Rick was exceptional. A friend had highly recommended Energy Source and…read morewe are so glad they did. From the first visit, to assess our fireplace needs, to the actual installation, they were down-to-earth, fairly priced, not sales-pitchy, no fancy showroom, arrived when they said they would come and did the job WELL and with a great attitude. We had a pellet stove installed this past week by Rick and team (including his son Dane) and they arrived on time, were very pleasant, were always considerate of walking on carpet with shoes, placed protective covers on all our carpet by the fireplace, and hard-working. They worked the entire day and then returned to finish up the job the next day - the afternoon before Thanksgiving. They stayed many extra hours to ensure everything was running correctly and stayed after installation to answer questions as if they had all the time in the world. They never rushed and they made sure the job was done right. If I could give ten Yelp stars here I would!

After researching pool companies we decided to hire energy Source in Kennewick we felt it was the…read morebest choice. While the communication, workmanship and quality of service started out good Unfortunately as the project progressed the quality of service, communications and workmanship deteriorated. They poured concrete decking around the pool plus another large concrete patio.  Many inconsistencies in the broom finish makes for substandard work. Very rough and pitted areas around one end edge of the pool and sproratic other areas as well.  When voicing our concerns the owner's response was that is the way its suppose to be around the edges.  Well if that's the case why isn't it consistent around the edges of the entire pool?  He said in a year those rough areas will wear down..if its suppose to be like that why would it be ok that they wear down? In addition the sealant was sprayed uneven, heavy in some places, light in other places and in some areas it seems as though there is no sealant at all. Additionally there are Several areas where the sealant ran and was oversprayed. It looks horrible as if something was spilled all over the concrete. Once again when ask about this and said in my opinion it was sloppy work...the owner became very defensive. I asked him directly 2 times if he thought it looked good and he would not give me a straight answer only to give lame excuses. He said it will wear down and you won't even notice it.  He said they will come out and strip all the sealant off if we don't like the way it looks and it won't have a sealant. Thats his way of resolving the issue pretty sad in my opinion.  Instead of admitting that it was applied poorly he's just going to strip it.  When Our liner was installed on 5/3/18 and the pool was completely filled on 5/4/18.  They informed us that something was wrong with the electrically and they would contact the electrical company.  Since it was Friday we were out of luck to have the issue solved over the weekend.  A call to Energy Source asking the owner Rick to call us back with no response.  So on Monday afternoon at 3:30 we called the electrically company and I spoke with the owner...surprise surprise he said he hadn't heard anything regarding an electrical issue and wasn't even aware our pool was complete.  I was shocked...he said he would have someone come out immediately which he did.  To our knowledge they fixed the issue.  At around 4:30pm we removed the cover and found the pump was not working nor was the light. A call back to the electrican and they said call Energy Source as it was working when they left needless to say by this time its 5 pm and each one was saying call the other.  Communication breakdown.   5/8/18 the owner of Energy Source came out the pump is back working so we will see.  We do have concerns with some areas of the liner but will be able to further investigate those once we get into the pool.  It seems there are some air pockets between the liner and the floorimg and walls...another concern was they installed the liner over some sand and other particles on the floor.  When ask about it as they were installing the liner they said it was nothing to be concerned about although we still have concerns...not going to be very happy if we feel bumps on the flooring of our pool. It seems that once this company received the $$$ they dropped the ball.  When I stated that to the owner he said you still own money...yes you are correct appox 3K is the balance...that's not much compared to the almost 50K we already paid them.  I understand mistakes are made although stepping up to the plate, admitting and correcting them without making excuses is the right  and professional thing to do. With the lack of accountability for some poor workmanship I am sad to say I would not recommend Energy Source.