Their service is outstanding. The personnel go out of their way to ask if you have found what…read moreyou're looking for and my online pickup was easy. Every one of the store employees was eager to help and had a great attitude. Hard to come by in most retail stores these days. Thoroughly enjoyed my purchase and will definitely be back.

Sunnyside store...i was told by a guy in shorts and ponytail that sunnyside tsc opens now at 9 am…read more If thats true, by the way, your a farm store, not a boutique. Dont know who made that adult retail decision, but you lost me as a customer if thats your decision

Convenient location. Small store makes it easy to find items. However today there was a stinky pile…read moreof dog poop on the floor. And generally a very dirty floor with dead flies, dirt and spills of products. No one there who could answer any questions about products.

Been a while since I've come in to the store. What in gods name happened. Horrible inventory…read moreavailability. Didn't have many of the necessities for basic horse care. The store is absolutely dirty. What happened to this place... it used to shine!!! I walked out because they didn't have what I needed and there was sht everywhere. Totally chaotic.

EFC is one of the "Must Go!" Places in Richland if you love your animals. They have just about…read moreeverything you need to keep your Guinea pig, rabbit, bird, cat, dog, chicken, horse happy! There are great deals on feed and toys for all to enjoy. Sue, the owner, is incredible at what she does! She will go out of her way to make sure that you find just the right harness for your fur baby. Sue knows the treats that will cure any belly ache. Respected by the community and loved by her peers!

I recently got a new puppy and have shopped everywhere for what I need - Amazon, Petco, Petsmart,…read moreWalmart, you name it. I accidentally found EFC and it is AMAZING!!!! Prices are better than the big national chains. They beat Amazon on most of their prices too. Locally owned and great, friendly people. If you live near Richland, this is the place for all your pet needs.

Great hay. Good prices. Stack hay the way I liked it. My horses are very happy with there hay. An…read morethere the pickiest eaters ever. Happy to find hay that both of my horses like

From the owner: Tri Cities Best Hay is the premier Hay supplier of Equine feed in the Tri Cities Washington Area…read more We carry the Finest Alfalfa, Alfalfa Mixes, Teff Hay, Timothy Hay, Orchard Grass, Compressed Bales, Pelleted feed and Feeder hay for cattle. Samples are available . We also offer delivery of small to large quantities.

Went to Old Mill Country Store the other day to buy some things that I needed when I went I didn't…read moreexpect to get screwed but I did if you pay with cash you should get your cash back no matter how much the amount. I don't normally shop there but simply because of this issue I don't think I ever will again.

Very unfriendly staff. Do not take your animals here unless you want to be berated by very…read moreunfriendly staff. Doctor is unacomidating. I asked for a influenza vaccination for my dog so she could go to doggy day care and was met with the response that was not in the economical interest of the clinic to order in that vaccine and to seek out another clinic. Please take your business elsewhere if you and your animal want to walk out of your vet experience not feeling ostracized and belittled.

Our first visit was because of a family person's recommendation. And, we are saying thank you!…read more We arrived here to simply use their DIY pet washing facility. It is clean, inviting, and a great experience for pets too! The items available to purchase definitely fir a "Farmer's" needs, yet, there is a lot to consider. It is a "must-see-for-yourself" excursion you need to complete! I will keep adding tho this as I visit more!

The store is great however the lines are to long .... To purchase one small item it was a long…read moreline I was behind a lady who bought 32 baby chicks and a lot more people in front of her and no more cashiers came up to help. 1 cashiere is not enough.

We rented a bobcat from them to do a little yard work- great customer service and beat Yakima…read morerental prices by a chunk! Also, appreciate their responsibility of following mask orders during the Covid virus. Signage was posted if you didn't have a mask just call and they'd run one out! Highly recommend this business!

From the owner: Come See Us Today For All Seed, Feed And Rental Equipment…read more Wenas Feed & Rental has been in our family for over 40 years. Proudly serving the community since 1974. We love our community and want nothing more than to better it. We offer a wide variety of pet foods and supplies, as well as rental equipment. We have and carry anything and everything that has to do with farm supplies. Just call us and ask, and if we don't have it we will find a way to get it.

Nobody seems to care at this store. All the younger people they have hired are rude, do not know…read morewhen their own sales are going on, and overall unpleasant. They act like you are bothering them with questions, or to get rung up. Customer service is scarce at this location.

UPDATE: Yakima store had a complete make over, including staffing - congrats to HR, you have…read morepleasant and helpful employees. My only criticism is the clothing area is too crowded, hard to move around and see items, but at least it's neat and organized.

Even though the store is small. I was surprised to see how much animal feed there is. For all your…read morefarm animals to house pets exotic and wild birds. I think the only animal food they don't stock is fish and reptile. I went there for Rabbit food. Owning a Flemish Giant who eats a lot I like the selection for Rabbits. The prices in my opinion is very reasonable. I was able to interact with a couple of employees. Very nice there. It is definitely worth the short drive from Yakima. I also like how you can buy small bails of hay very reasonable price.

I ordered a product online, upon searching their website it said it was unavailable in-store so…read morethat is why I ordered online. I ordered, paid, and thought all was good. My card was charged immediately and then two hours later I got a text stating my order was canceled, there was no call, no reason just canceled. So I call the number I found and asked about the cancelation, the lady was rude and acted like she was doing me a favor by even talking to me, i asked about the cancelation and she stated the product was not available at the local store. I informed her I knew this but the website said I could order it online and have it shipped and if it was unavailable from another store or warehouse. She said she didn't know it was unavailable at the store locally so they canceled and she hung up. ON an up note, amazon had the product and is shipping to me for no delivery charge (tractor supply charged $6.99). I tried to keep my money local and buy from a local store, however, if they completely lack any customer service people will continue to move to bigger online stores. Too bad all it would have taken was her being decent.

Our puppy had his first introduction grooming appointment! They're very kind over there and had a…read moregood selection of stuff for animals. Tisha was our groomer and she did so well with him! Will be going back soon

The products & staff are lovely. My only complaint is if you schedule a grooming appointment, it…read moreis ok for them to cancel within 2 hrs of a scheduled appointment but if you cancel within 48 hours you will be charged the fee for service. I was surprised after they cancelled my appointment within 2 hours that they didn't even offer a discount for the inconvenience during the rescheduled service.