Great selection on fish products and amphibians . Reptiles too. Great customer service for all your…read moreexotic pets.

let me begin by saying the staff was great and very helpful. that being said , I purchased a 16oz…read morebottle of Reef Nutrition Phyto Feast for my reef tank, got home and was about to put some into my tank and thought to look at the expiration date and it was dated 2/1/2025. over a year past expiration and this stuff was refrigerated in a small fridge close to the register, so you had to move it around to make room for other stuff. had I not saw the date and added to my reef it could've crashed my whole system and would basically been adding a pollutant . I also purchased a Hanna Instruments Salinity tester for 80.00 and when I opened it realized it was used and all scratched up and clearly not new . Then when I put a battery in it to turn it on I discovered it was broken as well. I live 2.5 hrs away from the store so it's not like I could turn around and return them or give them the chance to make it right . I'm not impressed whatsoever with the way the store appeared to be in chaos with boxes of stuff all over and clutter in every isle. I def will not be going back the next time I am in town and wouldn't recommend the store to anyone I know that might be going thru there .

Super knowledgeable staff, they know their inventory and can easily show you where things are…read morelocated. The store is very organized & you can bring your dog in to shop with you.

They do not guarantee the products they sell. Purchased a harness two weeks ago for $78 and the…read moreharness is ripping at the threading/stitch work.

I have never used Petco as a grooming salon because I thought that they were assembly line…read moregroomers. I broke my wrist this winter and I just had Britney at the Richland Petco do my retired show dog. She didn't absolutely excellent job and I would recommend her to anyone way to go Petcp

I attenpted to walk into this store on 4/29/26 at about 8:30am not realizing they weren't open…read moreuntil 9. I saw some lights on in the back and I started to hear what sounded like a dog yipping in a very scared manner, as I listened for another moment I heard what I'm guessing was the dog groomer yelling at the animal telling it to shut up I would not bring your pet here

FRIENDLY and COURTEOUS! We needed a same-day appointment and…read morethey were able to get our 70+ pound Goldendoodle in right away. They were very complimentary about his behavior. Since this was only our second visit, they didn't know our grooming preferences, so I had to ask to have his tail shortened a bit more. They happily complied. Highly recommended!

$89 after tip, specifically said, "do not skin him" such a weird request right, unfortunately the…read morelast 2 groomers did skin him, so apparently you need to specify but even that didn't work. I said he usually takes 3 hours, she assured me she could do it in 1 1/2 hours or 2...I said really take all the time you need. His whole underside is skinned, no trimming on the long hair around his parts, skinned patches EVERYWHERE, crooked face, specifically said no fluffy mustache, close shave, of course it was a fluffy crooked mustache. There was a huge patch of long hair hanging down on his butt plain as day!! When I got home and looked at him because of course when you pick up your baby their excited and wanting to get out as quick as possible so looking them over especially for my dog who has bad anxiety isn't possible. First thing I cut the huge chunk of hair hanging down, tried to fix his face cut the huge tuft of long hair hanging off his chest , just sick of it. I spend so much money and place after place either doesn't take the time or cuts him without telling me, I don't get it just so disappointed.

EFC is one of the "Must Go!" Places in Richland if you love your animals. They have just about…read moreeverything you need to keep your Guinea pig, rabbit, bird, cat, dog, chicken, horse happy! There are great deals on feed and toys for all to enjoy. Sue, the owner, is incredible at what she does! She will go out of her way to make sure that you find just the right harness for your fur baby. Sue knows the treats that will cure any belly ache. Respected by the community and loved by her peers!

I recently got a new puppy and have shopped everywhere for what I need - Amazon, Petco, Petsmart,…read moreWalmart, you name it. I accidentally found EFC and it is AMAZING!!!! Prices are better than the big national chains. They beat Amazon on most of their prices too. Locally owned and great, friendly people. If you live near Richland, this is the place for all your pet needs.

Convenient location. Small store makes it easy to find items. However today there was a stinky pile…read moreof dog poop on the floor. And generally a very dirty floor with dead flies, dirt and spills of products. No one there who could answer any questions about products.

Been a while since I've come in to the store. What in gods name happened. Horrible inventory…read moreavailability. Didn't have many of the necessities for basic horse care. The store is absolutely dirty. What happened to this place... it used to shine!!! I walked out because they didn't have what I needed and there was sht everywhere. Totally chaotic.

love all of the doctors front desk and techs!!! Scout is seen often for allergies and he looks ves…read moregoing!

Nasty personnel with bad attitudes. They are VERY disrespectful and don't seem to care about the…read moreway they come across. It would seem they don't care if they have your business.