Super knowledgeable staff, they know their inventory and can easily show you where things are…read morelocated. The store is very organized & you can bring your dog in to shop with you.

We bought a $12 pack of dog wipes, wasn't even offered our receipt, checked our account this…read moremorning and there is a charge pending for $30. Scam, rip off doesn't even begin to form the vocabulary I wish I could use for this. Absolutely pathetic and disgusting to over charge someone by that much on one $12 item. Will not buy anything from here again. Absolute disgrace.

EFC is one of the "Must Go!" Places in Richland if you love your animals. They have just about…read moreeverything you need to keep your Guinea pig, rabbit, bird, cat, dog, chicken, horse happy! There are great deals on feed and toys for all to enjoy. Sue, the owner, is incredible at what she does! She will go out of her way to make sure that you find just the right harness for your fur baby. Sue knows the treats that will cure any belly ache. Respected by the community and loved by her peers!

I recently got a new puppy and have shopped everywhere for what I need - Amazon, Petco, Petsmart,…read moreWalmart, you name it. I accidentally found EFC and it is AMAZING!!!! Prices are better than the big national chains. They beat Amazon on most of their prices too. Locally owned and great, friendly people. If you live near Richland, this is the place for all your pet needs.

Super nice people and lots of products. Cleanest fish tanks and reasonable prices. Is located in a…read morevery convenient place. Right in there with Harbor Freight and the Dollar Store.

love this place for crickets. They just needs more reptiles and reptile feeders availabl. They…read moredon't have prices on the spider lists so you have to ask and that's a pain if you don't want to take up all there time. They also don't have sizes they will come in as well.

I broke my own rules, and now I am reminded why the rules are important to stick to…read more We just happened by this pet store, and, there was a litter of pups.... you can see where I'm going with this, right? I feel its better to always buy from a reputable breeder that does health testing. But, it was love. You don't always think right when you fall in love. Well, one stole my heart. So, (against my better judgment) I made the purchase. The pup is still wonderful. So, I do not regret the pupster. However, the pup had a bad start in life. And shouldn't have. First, the pet store doesn't smell good *warning* over crowed with birds, fish tanks. and overpriced products. Its just plain dirty. The ladies are friendly. But, still, my puppy was so sick :( We stopped by another store to buy the pupster some food, shampoo, bed, chewies, leash, collar, toys... just getting ready for baby. :) Well, the poor thing we discovered had flees, worms, ear mites. Everything bad a pup could have, this one did. We had to de-flee, worm, ear mite treat the pup and all our other pets. It was expensive as you know. The pup just had a bad life start. Pupster was also dehydrated. A pet store should at least care about the pets health. They should not sell sick puppies. If your making money on the pet, doesn't it deserve to be healthy? I mean, its a pet store, they no doubt get a discount on flee meds, worming meds, ear mite meds, They should treat them. If I were you I would stay away. We love the pup. But feel sad about her unhealthy start. She deserved a healthy start in life. It was sad and so worrisome for us. (not to mention gross) ***UPDATE*** 2/14/2013 ************************************************************* This is not an update on the store. Just on the pupster, for any dog lovers reading. She is doing awesome. She is a very loving, people orientated girl. Always up for play or snuggle, just so long as shes with her people that's all she cares about :) Shes a great friend. So, no regrets as far as she is concerned. However, I think it is best to purchase from a reputable breeder. One who cares and does health testing. Be careful of pet stores.

Not sure when the one star reviewer visited, but the people at Dyer's Pet Store have always gone…read moreabove and beyond anything I could imagine. Is it a small store? Yes. Do they always have EVERYTHING in? No. But Hermiston is not a metropolis yet so it's easy to understand why. They do their very best to create a clean atmosphere for pets and customers alike. It's the most none pet smelling pet store I have been in. Having worked in pet stores myself, I would give them ten stars if the rating went that high.

This stop was an absolute treat for both me and my dog. She happily sniffed her way around the…read moretreats and through the aisles. They have an entire section in the rear of the store that looks like a food warehouse and in the main section there are tons of treat options, racks of doggy clothes, fun accessories, pup safe drinks, adorable stickers, and they even do baked goods like cookies and cakes for your dog! We ended up purchasing some sticks, chews and extra goodies for her. Check out took longer than I thought but the employee, who was not at all what I was expecting in an establishment like this, was a nice man and the whole atmosphere was laid back and friendly. There was so much cute stuff here I had to force myself to stop taking pictures for this Yelp! This is definitely the place to stop if you want to spoil your pup just be careful because it would be super easy to go overboard spending here!

From the owner: Dog cakes and cupcakes, specialty treats, dog and cat food, pet supplies, pet boutique, holistic…read moreproducts, supplements. Grain free foods, high protein foods, raw food diets, prebiotic, probiotics, Holistic health tests,clothing, pet CBD, locally owned, treat bar, gifts for pet lovers, meat chew bar.

Our puppy had his first introduction grooming appointment! They're very kind over there and had a…read moregood selection of stuff for animals. Tisha was our groomer and she did so well with him! Will be going back soon

The products & staff are lovely. My only complaint is if you schedule a grooming appointment, it…read moreis ok for them to cancel within 2 hrs of a scheduled appointment but if you cancel within 48 hours you will be charged the fee for service. I was surprised after they cancelled my appointment within 2 hours that they didn't even offer a discount for the inconvenience during the rescheduled service.

Nobody seems to care at this store. All the younger people they have hired are rude, do not know…read morewhen their own sales are going on, and overall unpleasant. They act like you are bothering them with questions, or to get rung up. Customer service is scarce at this location.

UPDATE: Yakima store had a complete make over, including staffing - congrats to HR, you have…read morepleasant and helpful employees. My only criticism is the clothing area is too crowded, hard to move around and see items, but at least it's neat and organized.

Convenient location. Small store makes it easy to find items. However today there was a stinky pile…read moreof dog poop on the floor. And generally a very dirty floor with dead flies, dirt and spills of products. No one there who could answer any questions about products.

Been a while since I've come in to the store. What in gods name happened. Horrible inventory…read moreavailability. Didn't have many of the necessities for basic horse care. The store is absolutely dirty. What happened to this place... it used to shine!!! I walked out because they didn't have what I needed and there was sht everywhere. Totally chaotic.

Would give negative stars if possible. What pet store doesn't allow you to put up a notice for a…read morelost pet??? Its stupid. I will never come here again

I have never paid $100 for a groom on my 27 pound dog. It was a basic ( see how his cut is now?…read moreKeep it only an inch shorter. He is now 100% shaved everywhere except his ears. They said they trimmed his nails then I had to pay extra to get them " buffed with the dremal. Eye cleaning? Extra. Anal gland expressed? Extra !! And I paid $25 to the portable nail trimmer at ACE to get his nails really cut.... Definitely would not recommend .

I have never used Petco as a grooming salon because I thought that they were assembly line…read moregroomers. I broke my wrist this winter and I just had Britney at the Richland Petco do my retired show dog. She didn't absolutely excellent job and I would recommend her to anyone way to go Petcp

I attenpted to walk into this store on 4/29/26 at about 8:30am not realizing they weren't open…read moreuntil 9. I saw some lights on in the back and I started to hear what sounded like a dog yipping in a very scared manner, as I listened for another moment I heard what I'm guessing was the dog groomer yelling at the animal telling it to shut up I would not bring your pet here