Everything is ridiculously over priced. Saw online that they had a pair of shoes in store I had…read morebeen wanting so I came down at 830 and wandered around the shoe department until about 850 and NOONE came to check on me up until about 858 when I was already walking out a lady rudely asks if I needed help because they were closing in 2 minutes. I said no I didn't find what I was looking for I stood around by the shoes for almost 30 minutes but thanks anyways. She then " escorted me " to the door like what?? was I gonna book it back in? Nooooo Not to mention the shoes are so unorganized everything is mixed up. Idk why I keep coming to this store I leave disappointed and empty handed every time but hey at least my wallet is still happy. I'll just order online directly next time. Thanks for reminding me why I hate going in store!! ZERO out of ten I do NOT recommend!!

They took out the one decent department this store had, no more fishing stuff at all..read more

I went in the other day to spend a little extra cash on some fishing stuff. When I walked in the…read moreguy at the counter was discussion steelhead fishing with two other customers. I took my time selecting my items, but 15 minutes later that converstation was still going on. I stood off to the side for a moment or two, waiting for the clerk to see that I was ready to pay for my items. He did not acknowledge me. So I said outloud, "I am ready to check out". He took my small handful of items, and between arguments with those other two customers about which part of the Columbia was open, he very slowly began to ring up my purchase. It honestly took him two minutes to scan my five items. Then he just .... sat. Stood there and argued with those other customers (who were not trying to make a purchase - maybe they had done that before I arrived, but they were not holding any merchandise) about where the Columbia was closed. I finally got frustrated and left. Bottom line -- don't go here unless you wish to be ignored. I cannot imagine this place staying in business. I ended up spending my money at Dicks -- at least they had time for me. I would not suggest this store for any reason. I really miss Grumpy's (which this new store replaced).

From the owner: We have the largest selction of fishing supplies in Yakima. We also carry Guns, Ammo and Hunting…read moreSupplies.

They have the best group of guides on the river, their fly selection is impressive, and they're…read morejust a really nice, knowledgeable staff who loves to help customers be better anglers!

Our family booked a rafting trip through Suncadia Lodge in Cle Elum Washington and they referred us…read moreto troutwater fly. They provided us with two river raft guides and two rafts for 10 of us. They picked us up at our rental house in Suncadia and took us down to the Cle Elum River. we split up into two groups and each got a ride. None of us had to paddle it was more of a float and there were some very small Rapids to go through that were more of a fun ride than scary. They also provided us with water guns so we could have a fun family duel. Along the way we saw a deer and some elk and a few baby ducks and our guide, Blake, was very knowledgeable about the area friendly and fun. They provided us with wine, beer and lots of fun and laughter for a great day on the river. The whole tour lasted about 3 hours from start to finish. They do different tours one is on the Cle Elum River and one is on the Yakima River I have done both and we liked the Cle Elum River better it's a lot faster and more fun.

I was in your East Wenatchee Store, when I was standing at the gun counter. I was waiting my turn,…read morewhen a redheaded employee with a beard took a gun from the case went to the computer to check inventory. While he was at the computer he pointed the firearm to his right. He pointed the firearm at me and the customers that who he was helping. I commented that he had just flagged me with a firearm. He shrugged his shoulders and kept on walking. He didn't apologize or say anything. It was the most disrespected i have ever felt in the store. Anyone that is handling firearms, with a trigger lock or not, should know the universal firearm rules. 1. Treat all firearms as loaded and always point in a safe direction. 2. Never point a firearm at anything you don't want to destroy or pay for. 3. Keep your finger indexed until you have sights on target and you have made the decision to fire. 4. Know your backstop and what lies beyond it. Your employee violated universal rules 1,2, 4. I don't know the condition of the firearm. I know that I was looking at the muzzle and that he was pointing toward the other customers and toward the corner of the store. This event occurred at approximately 1315 hours. You can review the camera footage and see what I am talking about. I also spoke to the fishing manager about the incident. I was very upset at the lack of respect. A simple sorry would have sufficed. I have Hunter Education Students that are better at muzzle control then this associate. I recommend he be fired for violating the firearm rules. If he has done it once, I am sure he has done it multiple times. I am not going to let this rest. This is not the way people need to be treated.

Staff in firearms is, at best, mediocre!! Not very knowledgeable! I only buy if I can't find it…read moreelsewhere. Very little ammo selection in store. You have to order ammo many times

Absolute worst customer service ever. Front manager was rude and mouthy. amd according to customer…read moreservice we called at the corporate office he lied to us as well. We will never buy another thing from that store. Looks like ranch and home and cabelas are getting all our fishing and hunting business

I would rate these guys zero stars if I could. I will never buy anything from them again. The…read morecustomer service is a joke...don't take my word for it, go ahead and try to call them right now...see if you can get anyone on the phone. HA!

Legit fishing supply shop…read more If you forgot something, they will most likely have it before you head to the river. Service ~ lady at the counter is well knowledged, offers solid advice on gear or conditions when asked. Will always stop by and pick up something to support this local business.

Super nice gal in this shop that helped us with some RV parts we needed. Not a huge assortment but…read morethey had what we needed which saved a long drive. She helped us with finding a great dinner place too. Highly recommend

Horrible experience. The clowns behind the gun counter are clueless. Some of the worst customer…read moreservice ever. When I spoke to a front end cashier, she said she wasn't surprised at my comments/ concerns. I don't k ow how this business is still around. I've been in numerous locations. Their service, supply, and customer service simply sucks. I'll never go back.

Nice large store, but selection of some basics is very limited. Also they may carry only few of…read moresome items. I always walk away either empty handed or with not enough. It seems like they are afraid that they will sell too much. Typical problem for big businesses run by corporate office.

Behind a deceptively small storefront facade, is a fly fisherman's wonderland. This place has it…read moreall: friendly and knowledgeable staff, great selection across price points and fair prices.

I had ordered a Orvis combo from them a couple of years ago as well as flies/ leaders/tools at…read morevarious times. Prices were always great and shipping was fast. I recently ordered a 3wt Redington CT combo with the Big Y standard reel. The combo was delivered in a couple of days. I noticed a problem with the fly line the 1st time I cast it. I emailed them and got a quick response even though it was Labor Day. They emailed me a shipping label to send the reel back. I had the reel back in my hands respooled with new line in less than a week. Great customer service! I've also got to say I'm really impressed with their Big Y Standard reel for the money. The machining is great and it's a really smooth reel that seems to shoot way above its price point.

Nobody seems to care at this store. All the younger people they have hired are rude, do not know…read morewhen their own sales are going on, and overall unpleasant. They act like you are bothering them with questions, or to get rung up. Customer service is scarce at this location.

UPDATE: Yakima store had a complete make over, including staffing - congrats to HR, you have…read morepleasant and helpful employees. My only criticism is the clothing area is too crowded, hard to move around and see items, but at least it's neat and organized.