An amazing, didn't know it was here sort of place just off first street in Yakima!…read more Nate Monick, the brains behind the operation has been creating furniture melding wood and metal for a number of years and continues to perfect the trade. If you've been to Cowiche canyon kitchen, you've seen his handiwork! The output puts out some incredible pieces including custom-made tables, bookshelves and chairs that at the end of the day our heirloom quality. The price definitely reflects the quality, time and care put into each piece, and when all is said and done, you'll likely have something that your grandkids will be using in 50 years. Worth checking out and a great addition to the Valley!

Very good quality heavy duty furniture and amazing customer service! We purchased our beds and…read moredressers from here and are very happy with all of it.

Paid a small fortune for 2 power recliners with battery backup, had a long power failure and the…read morebackup did not work. My disabled husband had to crawl and maneuver his way out with a broken leg. Batteries tested perfectly and were securely connected to both chairs, and neither backup worked. Called to get customer service and the options were to bring the battery packs in to be tested - an hour's drive with 2 disabled people making the trip, or pay $179 (plus tax) for a service call. The one year anniversary of the delivery was 1 month ago and they refused to accommodate us. I kept trying to explaIn our situation and concerns, and they kept offering only those 2 options. They could easily have a service person stop by when making a delivery to our area, but no can do. Extremely dissappointed. We need new mattresses but I will never shop there again.

Who knew the power of Yelp?!!! I now have the second bar stool at home. Thank you Jennifer for…read moretaking the time to help me and do what the employees at the store were unwilling or unable to do for a customer.

How do you stay in business?? With multiple complaints of low-quality furniture, wait time for…read moredelivery? Not getting orders out quickly, trying to pass your damaged furniture onto the customer. I made the mistake of going there yesterday, i walked around the store looking for a table i saw on their site, and a small couch. I was there at least 15 minutes and NO ONE, NO ONE said Welcome in, can i help you, they didn't say anything to me. WTF! the Hispanic man sat on his but at the front counter and didn't even make eye contact with me when i walked in his store. I took my business elsewhere. If you dont want to connect with your customers, you're in the wrong business. HATE THIS STORE!

Super helpful and great furniture. Well built furniture. Owners went above and beyond. Will…read moredefinitely go back

From the owner: Do you need to update your boring living space with new cabinets or furniture? Are you moving into…read morea new home and need high-quality furniture that will last for years? Call Factory Oak Furniture of Yakima, WA, and let our skilled artisans design and build custom wood furniture or cabinets for your kitchen, bathroom and living room.

Best price in town! Great selection and Aaron is really nice! If you go be sure to tell them I sent…read moreyou.... you will not be sorry!

Saw a post on Facebook about BoxDrop Mattress in Selah, after reading reviews I thought I'd give it…read morea whirl. I contacted Aaron, he met me at the shop at a time that worked best for me. Showed me around his showroom and I found what I wasn't looking for, an incredible bed at an incredible price. Aaron not only sold me an expensive bed for way less then I would have ever paid at auction for, but he was super friendly, extremely helpful and knowledgeable. I am extremely impressed and would HIGHLY RECOMMEND working with Aaron. Super Awesome Guy!

When I first bought my sofa/love seat from Walker's, I was very happy with the service. The…read moresalesmen knew what they were talking about and were very helpful. However, after less than a year with my set, i needed repairs done. It's now been 6 months since I first requested a work order and still nothing. I have called every week for these 6 months to ask about progress and either get a "we'll call you when we know" or no one bothers to return my calls. Just based on this, I will never recommend this store. In fact, I would highly recommend taking your business somewhere else. I am now at the point that I will by purchasing an entire new set of furniture just to wash my hands clean of this store. *UPDATE* After another few months of trying to get my sofa fixed, I took my issues to Facebook (I'm not proud of it). Within 24 hours I was on the phone with someone in Spokane. Another 48 hours later, I had a store credit, and picked out a new set of furniture. It had to be sent from a store in the Tri-Cities, but it was delivered quickly and they took the old, damaged set with them. The gentleman I spoke to in Spokane (I'm assuming that's where 'headquarters' is) was great about getting it taken care of. I really appreciate the customer service from that end. Unfortunately, the service at the Yakima store is severely lacking. The man in Spokane was able to get my answers from the manufacturer within 24 hours, while the Yakima store claimed they were still waiting to hear from the manufacturer. I would recommend contacting the main office if you have issues that cannot be resolved in a timely manner in the store. I am very happy with the replacement sectional from Walkers. The quality is great, and it's very easy to clean. I have a cat, but the hair vacuums off easily.

We went there today to look at couches. We were met by a salesman that was very condescending and…read moreunprofessional. I didn't get his name but he was probably early 60s short hair and sort of thin. I explained the couch that I was looking for and he said that I should " change my expectations". He showed us a theater couch that we explained to him was way too big for our area. My wife sat down and she could not touch the floor even though she is 5' 7". He said "no need to touch the floor just recline!". When we saw that he did not have what we liked and went to leave. He said good luck with whatever you're looking for. He was very rude and unprofessional.

I'm a fan. If you're looking for high end, you're not going to find it here. But if you're looking…read morefor a vast selection of home decor and accessories of reasonable quality at a reasonable price point, this is the place.

I came here to get a fan. It was off-season so they didn't have it, but I was super impressed with…read morethe large selection of home decor, and other items they did have! The pricing is great also. So, even though I didn't get what I came for I certainly didn't leave. Empty-handed definitely will be coming back.

Ok let's get this straight. Apparently there is just one review here from 7 years ago. This store…read moreis incredible and should be a travel destination. The massive collection of mid to high end furniture, dishware, crystal (such as Baccarat and. Others)and gifts is unparalleled anywhere in the state, if not the west coast. Beyond that the spectacular holiday decor, in season, is worth the journey. This place is literally gods gift to traditional retail shopping hidden in the middle of Yakima Washington. Shopkeeper is massively under appreciated and should have a cult following.

I was in Union Gap on 9/1/18 looking forward to shopping at this store. Drove all the way out…read morethere. It was 1:00 pm. There was a sign on the door saying the store would be closed at 2:00. Would someone tell this store how to read time please.

If you love Large antique store THIS is the place to go! You will lose track of time as you make…read moreyour way through the store. There is SO MUCH to see- it's almost too much. Make sure to look up and down or you just might miss something. There's a mixture of items in the store- vintage furniture, modern day clothing, 1970s decor- they have it all. We even went back the next day because we ran out of time. *BE FORWARNED** There isn't a public restroom available! You will have to go across the track to the cafe.

In general, the selection, pricing, and service are good here. Unlike a certain "antiques" mall in…read moreCle Elum, at least the prices here aren't geared toward people who don't have a cell phone or won't use one to look up comps. The prices are probably 80-100 percent of retail--but they aren't 125-200 percent of retail, which is nice. I will say it seems unnecessary to have all the Jesus stuff at the register as well as the "joke" about COVID being an invention of politicians. We don't go to antiques malls to hear your feelings about infectious diseases being fake. Is cancer also fake? Just curious.