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Daily Deals

5.0 (2 reviews)
Closed • 10:00 am - 8:00 pm

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Walker's Furniture and Mattress

Walker's Furniture and Mattress

2.6(16 reviews)
0.2 mi
•$$$

When I first bought my sofa/love seat from Walker's, I was very happy with the service. The…read moresalesmen knew what they were talking about and were very helpful. However, after less than a year with my set, i needed repairs done. It's now been 6 months since I first requested a work order and still nothing. I have called every week for these 6 months to ask about progress and either get a "we'll call you when we know" or no one bothers to return my calls. Just based on this, I will never recommend this store. In fact, I would highly recommend taking your business somewhere else. I am now at the point that I will by purchasing an entire new set of furniture just to wash my hands clean of this store. *UPDATE* After another few months of trying to get my sofa fixed, I took my issues to Facebook (I'm not proud of it). Within 24 hours I was on the phone with someone in Spokane. Another 48 hours later, I had a store credit, and picked out a new set of furniture. It had to be sent from a store in the Tri-Cities, but it was delivered quickly and they took the old, damaged set with them. The gentleman I spoke to in Spokane (I'm assuming that's where 'headquarters' is) was great about getting it taken care of. I really appreciate the customer service from that end. Unfortunately, the service at the Yakima store is severely lacking. The man in Spokane was able to get my answers from the manufacturer within 24 hours, while the Yakima store claimed they were still waiting to hear from the manufacturer. I would recommend contacting the main office if you have issues that cannot be resolved in a timely manner in the store. I am very happy with the replacement sectional from Walkers. The quality is great, and it's very easy to clean. I have a cat, but the hair vacuums off easily.

We went there today to look at couches. We were met by a salesman that was very condescending and…read moreunprofessional. I didn't get his name but he was probably early 60s short hair and sort of thin. I explained the couch that I was looking for and he said that I should " change my expectations". He showed us a theater couch that we explained to him was way too big for our area. My wife sat down and she could not touch the floor even though she is 5' 7". He said "no need to touch the floor just recline!". When we saw that he did not have what we liked and went to leave. He said good luck with whatever you're looking for. He was very rude and unprofessional.

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Walker's Furniture and Mattress
Walker's Furniture and Mattress
Walker's Furniture and Mattress

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Daily Deals - furniture - Updated October 2026

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