Was very displeased that the washer we received was covered in dirt and god knows what else was…read moreinside, DISGUSTING

I've gotten numerous appliances through Gordie's over the years. I've never been disappointed. One…read moretime, the dryer I purchased from them wasn't working. They came out and it turned out the fuse switch was off! I felt a bit silly, but the repair person they sent out was very nice and said it wasn't the first time that this has occurred with customers. He didn't charge me anything. Recently our washing machine agitator was in need of repair. I knew which parts I needed and went to Gordies. The lady there was very helpful and got the parts I needed. They were only $3, all I had was my debit card. She said, next time I was by, just bring in cash, and handed me the items. That's unheard of these days! We almost had it figured out, but ran into a snag, and we went back with the agitator and there was a worker there that showed us how to do what we needed to do, and we paid the $3 we owed them. Gordies store isn't anything modern, it's an older building, but their prices are very reasonable and a fair selection of items to choose from (refrigerators, stoves, washers and dryers.) Next time I need an appliance, they are first on our list as they've always been.

All in all I have to say I was very pleased with my recent experience using Gordie's to repair my…read moredryer. The customer service, knowledge and a helpfulness of their staff was amazing. They came out the next business day after I called and fixed my dryer efficiently and for a reasonable price. I definitely plan to go to them again in the future for all my appliance needs and would highly recommend them to anyone needing something fixed as they are the only call you need to make. Thanks, Zach

We purchased NordVPN from Best Buy through one of their telephone sales agents. Now our computer is…read moresuper slow and our phones no longer connect to our vehicles. We were told by the phone salesman that a VPN was a necessity. He neglected to say it's really only needed if you use public wifi, which we don't. We went to our local Best Buy to see if they could help us with these problems and they told us that we don't need a VPN. We've removed the VPN from all of our devices and tried to return it nine days after the purchase date only to find out that the 30-day NordVPN 100% satisfaction guarantee doesn't apply if it's purchased at Best Buy. This is the same for almost all software that offers a money-back guarantee. Do yourself a favor and only purchase software directly from the manufacture. We might as well have flushed $70 down the toilet.

Insignia 250. I wish I could give the negative number -3 on the Best Buy customer service. No one…read morehad what should have been routine answers for questions I had and efforts to trouble-shoot issues were never offered as they arose. I was repeatedly told by Best Buy staff that they could not help me, to contact Insignia products. At least Insignia was easier to talk to but lacked appropriate communication with Best Buy staffers themselves. There were contradictions in what I was repeatedly being told without explanation or clarification. After an over 500$ purchase which included a warranty, I have wasted hours trying to get the information needed. Let me be clear... BEST BUY sucks. The organizations Best Buy pays to pick up the pieces after the traumatic experience of dealing with in-store inept personnel far exceed any of Best Buy efforts. My ac unit was bought outright in April and only was used weeks in May when it was first turned on. The manual is useless. Everything I found was posted online never clearly getting a picture of how to use my unit to increase its longevity. I have cashed in with my warranty and the new unit has now been installed-a fight I had to take on even though I had paid for the original installation. With no coaching as to the effective use of the product I have done everything I can. It is a loud unit, louder than the first. I found that information online. What is normal for the Insignia ac? I don't know but maybe I will trip over more info online. It sure wont be found at the store. What is the recommended maintenance? That info is coming in one small detail at a time, again online. And I paid what? 529$ and I cashed in on the replacement. I will run it until it runs no-more still doing the best I can with non-existent support I have. (No family either) If I get less than 4 years outs THIS unit I will be asking be reimbursement of the total price. BEST BUY should be called BIGGEST RIP-OFF!!!

We went there today to look at couches. We were met by a salesman that was very condescending and…read moreunprofessional. I didn't get his name but he was probably early 60s short hair and sort of thin. I explained the couch that I was looking for and he said that I should " change my expectations". He showed us a theater couch that we explained to him was way too big for our area. My wife sat down and she could not touch the floor even though she is 5' 7". He said "no need to touch the floor just recline!". When we saw that he did not have what we liked and went to leave. He said good luck with whatever you're looking for. He was very rude and unprofessional.

I have purchased a lot of products from Walkers over the course of several years. Every single time…read moreI have to call a couple weeks after my purchase to find out the item(s) have been just sitting there ready for me to pick up. Last time I even told the sales guy this has been my experience and he assured me I would get a call as soon as they arrive. Should be the easiest part of the business come on guys figure it out.

Joshua is a vet, and innately helpful. Our Kenmore drier quit working, no heat. I pulled the back…read morecover off, and started testing the element and the fuse, both good. Called Joshua, told him what was going on, and Joshua had the parts. We live 28 miles away, so don't like a wasted trip, and it wasn't. Took all the parts, and Joshua tested them and found the heat sensor faulty, and had one in stock. Joshua actually installed the sensor on the heater element for me, and hooked up what wires he could, and instructed me on the rest. I always take lots of pictures, so easy peasy. Just a great experience, excellent customer service, I knew that Joshua was a good honest American. Highly recommend Budget Appliance.

This is the best appliance store in all of Kittitas and Yakima Counties. It's family run. They…read moreare great at service and sourcing hard to find appliances. I would highly recommend them.

Ed is a great guy! Friendly and knowledgeable. I've bought a couple of appliances from him. Sal,…read morehis amazing installer, is cool and quick. Same day service. I definitely recommend.

From the owner: Ed's Used Appliances is your one stop shop for used appliance sales and repairs in Yakima, WA. Call…read moreus or stop by today to see what we have in store!

4/2025 Don from Avery Home services was great. He came…read morequickly and diagnosed the fridge problem. He ordered the part and returned the next day to complete the job. Fast efficient and pleasant. Great job . Thank you !! Kathy. Five

I had a very unusual situation where my necklace had been caught, somehow, in the lip inside my…read morewashing machine as I leaned in to make sure no socks where inside after I had just removed the load just finished ....it broke off the chain ...disappearing somewhere in the machine ... it is a VERY important piece of jewelry, no dollar value but extremely sentimental. As I had already taken the laundry from the machine I was perplexed as to where it had vanished to. I was so upset and figured I'd call someone first thing in the morning...I tried calling several repair services.. the first telling me it'd be a week and a half before he could schedule me ..the second telling me he no longer did in home repairs but he was kind enough to give me name and number of several other service people to try. The first on the list was Avery ... I called and explained the situation and the man said he could come out later the same day ...WOW !!! He came out after lunch and began the search ... piece by piece having to be removed to uncover a new layer of possible hiding places ...YES ... ultimately he was able to see it in a very inaccessible spot... he was persistent and was able to retrieve it ..I was SO happy .... THANK YOU !!! I will keep this number in my phone contacts and I will recommend Avery if anyone asks!

I just bought my first Brand new washing machine from Home Depot. It took 3 weeks to be delivered…read more When they showed up they just set the washing machine (still inside the box) inside the door and left. They had my son sign the paperwork that says "Delivery and installation!" They didn't set up anything and left it just sitting there in the box. They didn't give us the hoses which we were required to buy for $24.98. Who are these deliver fools! I have a ramp up to the back door so this should have been the easiest deliver ever! All of this means I can't wash any clothes until someone comes back on Monday to set it all up. This is the worst experience I've ever had with a delivery! I'm in my 60's and they just dumped the washing machine inside my door. I am including photos to what I came home to for proof. Never gonna buy appliances at Home Depot ever again!!

Two interactions in the past month. Both negative. Ordered a couple of Ryobi batteries. It took…read morethree weeks for them to arrive in store. That makes no sense. My in-store visit ended with a bored looking employee who refused to make eye contact as I was forced to use self check-out. Employees were milling around chatting, but no cashiers? I am tired of bad customer service; something our local Home Depot excels in. Two stars only because they did have the items I was looking for.

Called AHS & paid for a claim on a dishwasher that stopped working…read more It took THREE service calls before it ran correctly. Now a recurring problem if the rack coming off the rollers, reoccured! Rack won't go back in correctly & dishwasher door won't close! This problem occurred before the first service call! When I called YAR & said I didn't know why this problem wasn't addressed the first time Cal was here, Cal said that pissed him off and hung up!

Worked on our whirlpool washer. Solved the problem. He was friendly and professional.read more