Budget Appliance is the best! I needed a thermostat replaced on my 21 year old stove. Over the…read moreyears I have had difficulty finding anyone who would touch my obscure Dynasty brand, much less repair it. Budget Appliance not only fixed it but fixed it fast and easily! No stretching it out to pad the bill. This business REALLY knows appliances. Plus their fees are very reasonable, BUDGET FRIENDLY. Do not waste your time with anyone else.

Joshua is a vet, and innately helpful. Our Kenmore drier quit working, no heat. I pulled the back…read morecover off, and started testing the element and the fuse, both good. Called Joshua, told him what was going on, and Joshua had the parts. We live 28 miles away, so don't like a wasted trip, and it wasn't. Took all the parts, and Joshua tested them and found the heat sensor faulty, and had one in stock. Joshua actually installed the sensor on the heater element for me, and hooked up what wires he could, and instructed me on the rest. I always take lots of pictures, so easy peasy. Just a great experience, excellent customer service, I knew that Joshua was a good honest American. Highly recommend Budget Appliance.

I've gotten numerous appliances through Gordie's over the years. I've never been disappointed. One…read moretime, the dryer I purchased from them wasn't working. They came out and it turned out the fuse switch was off! I felt a bit silly, but the repair person they sent out was very nice and said it wasn't the first time that this has occurred with customers. He didn't charge me anything. Recently our washing machine agitator was in need of repair. I knew which parts I needed and went to Gordies. The lady there was very helpful and got the parts I needed. They were only $3, all I had was my debit card. She said, next time I was by, just bring in cash, and handed me the items. That's unheard of these days! We almost had it figured out, but ran into a snag, and we went back with the agitator and there was a worker there that showed us how to do what we needed to do, and we paid the $3 we owed them. Gordies store isn't anything modern, it's an older building, but their prices are very reasonable and a fair selection of items to choose from (refrigerators, stoves, washers and dryers.) Next time I need an appliance, they are first on our list as they've always been.

This is the only place in Yakima to use for appliance repair or buying a part. On previous…read moreoccasions I have gone in to order the part that I self-diagnosed. The young lady there asked how/why I came to my diagnosis and was told I was incorrect and this other part or procedure is what was necessary. And it worked as she suggested. I appreciate the HONESTY and the customer service. I always feel comfortable doing business there because of their honesty.

Went and picked out the last of appliances. The dishwasher was…read more LG model # LDP68-10SS-C. Don't buy this. I had it for 2 weeks and the ball bearings on the rails on the cup rack started falling out and bouncing on the floor. Guy came out from Bemis and was going to order new rails, don't know if they were ordered wrong or LG sent the wrong ones. they were reordered and the rails were replaced. The rack on the dishwasher now tilts back and slides back into the dishwasher. It won't stay pulled out, very irritating. Plus, when it was delivered, the delivery guys dented the bottom of the new refrigerator along with scratching the wall and nothing was said.

DO NOT by an LG electric range with the glass top. Nearly impossible to... no it is impossible to…read morekeep the glass clean. Plus the glass scratches. Had our LG set for less than a year.

4/2025 Don from Avery Home services was great. He came…read morequickly and diagnosed the fridge problem. He ordered the part and returned the next day to complete the job. Fast efficient and pleasant. Great job . Thank you !! Kathy. Five

I had a very unusual situation where my necklace had been caught, somehow, in the lip inside my…read morewashing machine as I leaned in to make sure no socks where inside after I had just removed the load just finished ....it broke off the chain ...disappearing somewhere in the machine ... it is a VERY important piece of jewelry, no dollar value but extremely sentimental. As I had already taken the laundry from the machine I was perplexed as to where it had vanished to. I was so upset and figured I'd call someone first thing in the morning...I tried calling several repair services.. the first telling me it'd be a week and a half before he could schedule me ..the second telling me he no longer did in home repairs but he was kind enough to give me name and number of several other service people to try. The first on the list was Avery ... I called and explained the situation and the man said he could come out later the same day ...WOW !!! He came out after lunch and began the search ... piece by piece having to be removed to uncover a new layer of possible hiding places ...YES ... ultimately he was able to see it in a very inaccessible spot... he was persistent and was able to retrieve it ..I was SO happy .... THANK YOU !!! I will keep this number in my phone contacts and I will recommend Avery if anyone asks!

-Greeted at the door -Helped within 5 minutes…read more-Salesman wasn't pushy, and was really friendly -In and out in under 10 minutes

Worst purchase and shipping experience I've ever had so we bought a really expensive speaker for a…read moreparty we were having and it was stolen from the shipper that Best buy uses so we never got to use it for our party. so we had to contact customer service and let them know we received the wrong package all we got was basically a empty box they never called us back we had to keep calling for days. we went into the store and the store manager said to email him if we don't get a call back we emailed him and he never emailed us back either they said two time we would get compensated for our troubles so we finally got the speaker and called customer service one last time to ask for compensation for our troubles and they said no compensation HORRIBLE customer service

I highly recommend Hugo's Appliance LLC for your home appliance repairs and tune ups as needed. On…read moreWednesday I notice water at the base of my refrigerator and thought "oh thats a couple of melted ice cubes" cleaned it p and didn't think anymore about it however it happened again on Thursday so I started to investigate. All the water hoses were connected and not leaking so that meant it was underneath the refrigerator where I couldn't reach. Who to call? I started the search for a reputable repair shop and was glad to find such good reviews on Hugo's Appliance LLC. My call was immediately answered and the scheduler stated who she would assign my work to and they would call me as soon as they could as they were on another project. Short time later Eli from Hugo's called to hear me describe the problem and assure me he would be over to look at the appliance. I was so impressed with a number of things, how personable Eli was, how efficiently he diagnosed the problem, and his knowledge on older JennAir refrigerators ! The valve replacement had to be ordered and it might be delivered in time for a Friday repair but if not they would have me up and running on Saturday morning. Saturday morning Eli came prepared to finish the work and I am amazed at how organized, and efficiently it all went. Even better was there was NO mess to clean up afterward. Eli also did a few extra things like vacuuming the base of the refrigerator thoroughly so the motor didn't have to work so hard and he checked all of the water lines, inquired about the filter and last time it was changes etc. Just a thorough review of my appliance. Overall I am thrilled with the work done, the rates are reasonable and it is clear they genuinely care about their clients. I will be calling Hugo's Appliance LLC for all my future appliance needs and recommend you also keep them handy. Great team of people you can trust!

Great customer service! Hugo and his son Eli got the job done replacing a pump on our dishwasher!…read more Would highly recommend them!

Our freezer/refrigerator was stuck in freezer-only mode. I called YAS and made an appointment. Cal…read morecame out promptly and diagnosed the problem. Unfortunately, the replacement part was no longer available; however, Cal suggested a possible work-around. Service was prompt, professional, courteous, and affordable. Highly recommended.

Called AHS & paid for a claim on a dishwasher that stopped working…read more It took THREE service calls before it ran correctly. Now a recurring problem if the rack coming off the rollers, reoccured! Rack won't go back in correctly & dishwasher door won't close! This problem occurred before the first service call! When I called YAR & said I didn't know why this problem wasn't addressed the first time Cal was here, Cal said that pissed him off and hung up!

I love my Kirby that I've had for almost 20 years. The gentleman who runs this location is helpful…read moreand seems to be well stocked in the things I seem to need. BUT the hours are incorrect on Google which caused me to waste 2 out of 4 trips there. They are not open on Mondays and they close for lunch (hopefully at the same time each day). I will increase my rating when I see that's corrected.

THESE PEOPLE ARE ABSOLUTE SCAMMERS!!! They not only charged my 85 year old grandparents $3000 for a…read morevacuum; they also refused to do a return even thought their policy they display clearly states no returns AFTER 10 days. We tried to return it less than a week after purchased and were received with a hostile reply that there are absolutely no returns pr exchanges with no exceptions??? To make matters worst, they took their old kirby vacuum as a credit toward a new one but did not state the price difference!! They had now idea they charged them $1,900 for the trade in until they looked at their credit card statement the next day! I guess kirby has to scam old people to get sales. Hopefully that says enough about them to stay far away from them and their products.

When I needed to get a replacement lock for the back door, I didn't want to go to a big box store…read moreand have somebody who didn't know what the door lock versus a deadbolt was. The owner of this Ace Hardware clearly trains his employees or hires people that know their craft. Terry knew what we were looking for and told us to give the cashier his name when we were done so he could make us a key so it matched our old set. This chain of stores is run by somebody who knows how to train their employees so we will always be back good to see that they're getting customers

How is the new old Albertsons building, it's new, much larger, Ace Hardware is a great spot to have…read morein the middle of town. The physical footprint of this place is much bigger than the previous location down the street, it has expanded sections of everything from grills, to painting supplies on the way to a large section for home breweries. Well it's not something that I do, it certainly isn't getting less popular and it's great to have a spot in town to get everything that you need. If you're looking for "For Sale" signs, those are located in the back right corner of the store. Those are what we came for and those are what we left with! The workers are very helpful and like most of the Ace Hardware is in the area, the employees ready to help you find whatever you need. This is a great use for a building that said open for a long time, and I for one am glad that they're here!

This is a spot that recently opened and that combines the loves of many homeowners... Plants and…read morecoffee. It's a great use of space with a, predominantly, indoor plant selection on one side and a small coffee shop Dash the Yakima coffee Company Dash with some seating on the other. I've always been a fan of their coffee, and there's something very calming to drinking a good cup of coffee while also looking at succulents or other small potted plants for home. They have plenty of other accoutrements on either side. They have a broad coffee selection along with mugs and other coffee related pleasantries on the coffee side, while on the plant side they have plenty of different plant related trinkets which include lots of vases, tools and other fun stuff to make your home nice and welcoming. The prices seemed to be fair, though in all fairness I am not a plant expert. It's legitimately fun to see specialty stores like this popping up in the area and based on the traffic from the first couple of weeks, it feels like this place is going to do just fine. It's well worth your time checking out!

It closed over a year ago and the business that moved in after is now also closed. The people who…read moreowned Willow were very nice but it just didn't make it either.