I cannot say enough about our service from Doug's Rooter service, namely the service person, Ryan. He came out to our house today to assess a complicated situation and went above and beyond to help us as much as he could. He was there for over an hour traipsing through the mud, stepping in dog poop, and in the end, not charging us because of something outside of their control kept them from doing the work. It is so nice to not feel like you're taking advantage of at every turn. He was very pleasant and willing to discuss our issue with us. We will definitely call this business again if needed. read more

Clogged kitchen drain. They arrived promptly, analyzed the problem, and fixed it professionally. They explained everything clearly. I recommend this service without reservation. Thank you. Paul read more

Had a stubborn clogged kitchen drain and after having two of the big name "Rooter" companies quote me for over $7-800 and having wait one-four days I was reminded about Doug's local service. Called today at 9:20, they were here 15 minutes later, done by 10:15 and it cost me less than $200 and he left everything clean and ready to use. As someone who generally hates DIY plumbing this is the dream version of giving up on your own and getting help - thanks! read more

I called and they were there in just a few hours. They fixed 2 clogged sinks. Friendly and fast. Fair priced. Perfect. Thank you! I'll call again when needed!! read more

Doug and his team are awesome! Quickly made time to get over to my house and identify the problem. So refreshing to do business with folks that understand service and professionalism. Doug, you are a rockstar! Thank you. read more

Over the past 8+ years, I've called Doug's Rooter to clear a clogged bathroom sink drain, clogged kitchen sink drain, and to clean away roots in a sewer pipe. Each time I've used their services, Ryan has showed up quickly, is experienced and professional, gets the job done fast and charges a fair price. He's also very friendly. Have never had a bad experience with them. I recommend them over Roto-Rooter. read more

Horrrible company!!! So rude! One of the employees didn't have a full mask on and I asked him to wear one. Then the other employee/ owner told me why did he need one on?! Hoooooorible!!!! Then I asked him to reschedule if this was an issue then he said "I don't care" and walked out! Who comes to someone's home with such disrespect. read more

Doug's Rooter is awesome! I really appreciated the fast service and knowledgeable staff. Thanks again for fixing our backed up drain pipe problem. They were able to run a camera into our drain pipe and showed us on a video screen where our problem was being caused. Much better than digging it up to find out the exact problem. Thanks again! read more

We own a second house in Umatilla and had a heck of a time getting a plumber who actually wanted to work and not just make the big bucks by replacing our septic tank . They were just a bunch of rip off plumbers with no customer service and a rude attitude seems to be the norm in Umatilla County ! Doug's septic actually fixed our septic without replacing it for the fraction of the cost with respectful friendly service ! I highly recommend them don't get ripped off by the others save money and use DOUGS SEPTIC SERVICE a breath of fresh air ! read more

Dougs Rooter Service was sent to my apartment by Graf investments, my landlord. I had a real mess on my hands with a clogged bathtub drain. It was a holiday, but they came as scheduled. And did a fantastic job, quickly, very professionally. I was much impressed. Thank you Doug! read more

I'm the onsite assistant manager for Mabel Swan manner and Doug has really come through for us in emergencies on numerous occasions. Extremely grateful for all that He has done for us on very short notice even on his days off thanks Doug read more

Doug arrived on time. He performed a thorough video inspection and answered our questions. He also allowed us to use our own flash drive to record the video, which saved money. He and his partner worked quickly and efficiently, completing the job in an hour. Doug took several phone calls during the inspection, but did not charge us for that time. He told us that he had been to our house before we owned it, and told us about its past issues. Overall, his service seemed like a pretty good deal at $195. read more

Our kitchen sink was draining slower and slower until it just wouldn't any more. Called Doug's Rooter Service and Ryan was able to come out the same day. He quickly diagnosed and fixed the problem. He was very professional and tidy, no mess! We are very happy to be taking our drain for granted again! Doug's Rooter Service saved the day again, thank you. read more