just no never do this plumbing its so bad the guy was so rude to me and my husband while we were…read morejust simply asking a few questions, im pissed.this doesnt even deserve 1 star

From the owner: Rooter and sewer company located in central Washington, from clogged sinks to mainline stoppages ,…read moreTTI is it's first in it's kind in advanced sewer repair technologies and drain cleaning equipment

We've had problems with a lot of local plumbers. I was doing a search for a new one since my…read moremother's kitchen sink was leaking. 24 Rooter had excellent reviews so I decided to give them a try. From the start the process was easier. Scheduling online was easy and I was able to find a time that worked best for me. Marcus showed up exactly on time, that's a first for us dealing with Yakima plumbers, he was able to identify the problem, give me an estimate, and then after running into town for parts he was able to fix my mother's sink that day. He was prompt, efficient, and friendly. He explained the new parts and told me what to expect from them. He is definitely our new plumber and he will be the one we recommend to anyone needing a plumber.

Drain issues can be a mood killer and let me tell you, our drain issues had us ready to go off the…read moredeep end! Our kitchen sink was plugged to the hilt and we tried every home remedy we could think of to unplug it with no success! We even rented a snake and that too was an epic fail! Finally, late this afternoon we called 24 hour Rooter. They sent someone out within an hour and Viola! 30 minutes later we had free flowing water in our pipes! The guys also gave us a quick tutorial on how drains work and some great advice for maintenance....needless to say, from now on these guys are my "Go to" guys! Thanks for saving both the day and my sanity! You guys are great!

Very professional, very friendly, excellent work in a timely matter…read more My boyfriend and I highly recommend. Very professional, very knowledgeable. Senora and Chad excellent work.

If I could give negative stars at this point I would. My neighbor hired Burkes to do her water…read moreline, they at the time of doing her work punched a hole through our city sewer line, told us they did it and said they repaired it. Since then we have had issues of gurgling in our drains which has never happened before. Sunday/fathers day I went to take a shower and water started to backflow into the shower, everything was blocked. My husband spent from 11 am until 4 pm that day trying to remove the blockage so we called burkes and they wanted to charge us $450 per hour to come fix it so I got ahold of a different plumber instead. He ran his camera and took pictures clearly showing the gap where they broke the line originally and showing the blockage at that break. After 3 days Burkes has told us that they will NOT be repairing the issue and fixing their break. And that the next time it blocks up we are required to call them to come out to view it so they can determine that their break is what caused the blockage. This house has been owned by my family for 70+ years and the sewer line is relatively new as the city hooked it up. There have not been any blockages or issues ever in the past that have required a professional to come fix in the entire lifetime of this home until Burkes broke the sewer line when doing work at my neighbors. This is a problem that was caused by this company and not by me as the home owner. I am posting pictures from the other plumber that shows their break and the blockage starting at their break. Their reason for not fixing it is because they cannot prove that the break caused the blockage, mind you the pictures I am sharing are of my CURRENT sewer line where they "fixed" their break a year ago.

Fast, knowledgeable, affordable and have all the equipment and expertise to do the job. absolute…read morebest Rooter I have tried. I won't go anywhere else from now on.

Extremely efficient and knowledgeable. Definitely recommend this business to anyone looking for…read moreplumbing or septic needs.

We had the Plumbing and Sewer Renewal Specialists come over to advise us on a sewage macerator -…read moreand they ended addressing a bigger problem by installing a sump pump. This saved us thousands of dollars, major headaches, and safeguarded our crawl space for years to come. Taylor was our guy and his team (another Taylor) were super professional, easy going, and had a level of quality that's hard to find.They also went way above and beyond. While in our crawl space, they noticed a dryer duct had come unhooked - and fixed it while they were working. I really appreciate that this company never tries to upsell and shoots straight when it comes to what is a critical repair and what can wait. They also give you a range of options that don't break the bank. These specialists are truly special.

Thank you thank you thank you!! Professional - yes. Timely - YES. Good communication - YES. CLEAN,…read moreResponsible, clear - YES. Disclosure - I AM one of "those" people who want strangers and any repair person to remove their shoes or wear booties in the house. Joel was SO nice and had them at the ready. Total professional. He was quiet, courteous and communicated what was going on. The person who installed the pipes previously installed one too short. So if you imagine if a lot of pressure occurred, the pipe separated and sprayed out water. NICE. He cleaned EVERYTHING up (and I'm picky AF y'all) there was NO trace of him being there except that the kitchen plumbing worked!!! Woohoo!!! Side note - plumbers make bank y'all it's not AI yet and I can't imagine it will be for a LONG time. If you need a job think about SKILLS like this. Plumbing and Sewer Renewal Specialists made it EASY to book via Yelp (and have the Guarantee!) They were there the next day, notified via email and text when they were on the way and Joel called as well. I could not have asked for an EASIER experience. They were true professionals and I HIGHLY recommend them to anyone needing Plumbing help. After all, this is NOT an issue you CAN put off but you want the best people out there to help you. And that they are.

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

We had a horrible sewage backup into our shower and I called multiple companies. Carlos was able to…read moreget to my home within a couple hours, then hydro jetted my lines so it wouldn't happen again! Prices were great also. I have referred them to multiple people already!

Needed a help with a clogged drain and requested a quote through yelp and Hunter was the fastest…read moreresponse with the best rate! He came the same day I called and fixed the issue wasting no time, even on a holiday! Great service!

The bath/shower installation was faulty. The water mixer was installed backwards and it could not…read morework. Our subsequent phone calls were not answered. Can somebody come and fix this? We paid for the service that was not done correctly. Renata Prochaska Subsequent call from Hunter was very rude and argumentative. he basically told me to fix it myself that he is not coming back. is this a good service for us customers?

PLEASE BEWARE This company has predatory practices! They…read morecharged my elderly disabled dad over $1,200 to simply replace an old toilet with a standard basic toilet. The job took less than 1 hour. The toilet itself was less than $150! Over $1,000 labor charge for 1 hour of work is insane. Please beware before using them. Especially elderly and disabled people.

This is a direct quote from Mr. Rooter website…read more "We charge the same price any time, any day. That means you can call on us on Friday night, Saturday afternoon, or Sunday evening--without worrying about any overtime fees." Well that is false advertising! We have no hot water due to a drain flow not stopping issue on a Saturday and called Sunday morning to an irritated sounding woman who said nope, only Mon-Fri. Horrible!!! Added screen shot of website for proof in case they try to change it and say that it isnt offered 24/7

Victor gave a timely bid when we were considering a conventional water heater to replace our…read morestill-okay older one. But he wouldn't bid on our ultimate choice (& Home Depot purchase) of a Rheem hybrid heat-pump tank. Victor was nice, but apparently not interested in installing a tank (and brand) that Riggle had not supplied. ALL Plumbers' Markup Price is considerable.

We just used Riggle plumbing to do a full inspection of our crawl space and look for any leaks or…read morepipes that may be exposed that would require to be insulated during our cold winters to prevent any pipes from freezing. We have not been in the crawl space in 8 years, so it was time. Joel was very professional and very easy to talk to. Found out he lives in the same neighborhood. Love using my prof neighbors. He took the time to look at and answer a few questions I always had about our plumbing and never made me feel rushed or my questions were unfounded. Thanks, Riggle for helping out us seniors and giving us peace of mind knowing all is good with our home. We passed with flying colors. No issues at all.

I called numerous local plumbing companies, all either didn't show to the scheduled appointment or…read morewouldn't return my call. I called Jeo's and they scheduled with me, called ahead on the appointment day and were even early. The plumber was professional and jumped right in and got my house repaired quickly and for a good price! Definitely the best company in Tri Cities for plumbing. Highly recommend! Thanks Jeo's!

Had our whole house replumbed completely last month. Have so far had to call them back twice for…read moretheir work leaking, one incident of which ruined a bathroom vanity. Now we have holes in a wall on the other side of said bathroom vanity. We also had expensive toiletries missing. Would definitely not recommend! We're $14K in the hole and no idea what's going to mess up next. Now we have to spend more money for a city inspector to come and see if it's even up to code.