4/2025 Don from Avery Home services was great. He came…read morequickly and diagnosed the fridge problem. He ordered the part and returned the next day to complete the job. Fast efficient and pleasant. Great job . Thank you !! Kathy. Five

I had a very unusual situation where my necklace had been caught, somehow, in the lip inside my…read morewashing machine as I leaned in to make sure no socks where inside after I had just removed the load just finished ....it broke off the chain ...disappearing somewhere in the machine ... it is a VERY important piece of jewelry, no dollar value but extremely sentimental. As I had already taken the laundry from the machine I was perplexed as to where it had vanished to. I was so upset and figured I'd call someone first thing in the morning...I tried calling several repair services.. the first telling me it'd be a week and a half before he could schedule me ..the second telling me he no longer did in home repairs but he was kind enough to give me name and number of several other service people to try. The first on the list was Avery ... I called and explained the situation and the man said he could come out later the same day ...WOW !!! He came out after lunch and began the search ... piece by piece having to be removed to uncover a new layer of possible hiding places ...YES ... ultimately he was able to see it in a very inaccessible spot... he was persistent and was able to retrieve it ..I was SO happy .... THANK YOU !!! I will keep this number in my phone contacts and I will recommend Avery if anyone asks!

I highly recommend Hugo's Appliance LLC for your home appliance repairs and tune ups as needed. On…read moreWednesday I notice water at the base of my refrigerator and thought "oh thats a couple of melted ice cubes" cleaned it p and didn't think anymore about it however it happened again on Thursday so I started to investigate. All the water hoses were connected and not leaking so that meant it was underneath the refrigerator where I couldn't reach. Who to call? I started the search for a reputable repair shop and was glad to find such good reviews on Hugo's Appliance LLC. My call was immediately answered and the scheduler stated who she would assign my work to and they would call me as soon as they could as they were on another project. Short time later Eli from Hugo's called to hear me describe the problem and assure me he would be over to look at the appliance. I was so impressed with a number of things, how personable Eli was, how efficiently he diagnosed the problem, and his knowledge on older JennAir refrigerators ! The valve replacement had to be ordered and it might be delivered in time for a Friday repair but if not they would have me up and running on Saturday morning. Saturday morning Eli came prepared to finish the work and I am amazed at how organized, and efficiently it all went. Even better was there was NO mess to clean up afterward. Eli also did a few extra things like vacuuming the base of the refrigerator thoroughly so the motor didn't have to work so hard and he checked all of the water lines, inquired about the filter and last time it was changes etc. Just a thorough review of my appliance. Overall I am thrilled with the work done, the rates are reasonable and it is clear they genuinely care about their clients. I will be calling Hugo's Appliance LLC for all my future appliance needs and recommend you also keep them handy. Great team of people you can trust!

Great customer service! Hugo and his son Eli got the job done replacing a pump on our dishwasher!…read more Would highly recommend them!

I've gotten numerous appliances through Gordie's over the years. I've never been disappointed. One…read moretime, the dryer I purchased from them wasn't working. They came out and it turned out the fuse switch was off! I felt a bit silly, but the repair person they sent out was very nice and said it wasn't the first time that this has occurred with customers. He didn't charge me anything. Recently our washing machine agitator was in need of repair. I knew which parts I needed and went to Gordies. The lady there was very helpful and got the parts I needed. They were only $3, all I had was my debit card. She said, next time I was by, just bring in cash, and handed me the items. That's unheard of these days! We almost had it figured out, but ran into a snag, and we went back with the agitator and there was a worker there that showed us how to do what we needed to do, and we paid the $3 we owed them. Gordies store isn't anything modern, it's an older building, but their prices are very reasonable and a fair selection of items to choose from (refrigerators, stoves, washers and dryers.) Next time I need an appliance, they are first on our list as they've always been.

All in all I have to say I was very pleased with my recent experience using Gordie's to repair my…read moredryer. The customer service, knowledge and a helpfulness of their staff was amazing. They came out the next business day after I called and fixed my dryer efficiently and for a reasonable price. I definitely plan to go to them again in the future for all my appliance needs and would highly recommend them to anyone needing something fixed as they are the only call you need to make. Thanks, Zach

Joshua is a vet, and innately helpful. Our Kenmore drier quit working, no heat. I pulled the back…read morecover off, and started testing the element and the fuse, both good. Called Joshua, told him what was going on, and Joshua had the parts. We live 28 miles away, so don't like a wasted trip, and it wasn't. Took all the parts, and Joshua tested them and found the heat sensor faulty, and had one in stock. Joshua actually installed the sensor on the heater element for me, and hooked up what wires he could, and instructed me on the rest. I always take lots of pictures, so easy peasy. Just a great experience, excellent customer service, I knew that Joshua was a good honest American. Highly recommend Budget Appliance.

This is the best appliance store in all of Kittitas and Yakima Counties. It's family run. They…read moreare great at service and sourcing hard to find appliances. I would highly recommend them.

Ed is a great guy! Friendly and knowledgeable. I've bought a couple of appliances from him. Sal,…read morehis amazing installer, is cool and quick. Same day service. I definitely recommend.

From the owner: Ed's Used Appliances is your one stop shop for used appliance sales and repairs in Yakima, WA. Call…read moreus or stop by today to see what we have in store!

Yelled at me when I asked him about using the washing machine - rude and unprofessionalread more

I called Carl Beedle as I was given his phone number by Frigidaire as one of the only two service…read moretechnicians that might be able to replace the auger motor on my newer ice maker so it would dispense ice again. After a few moments on the phone, and establishing that my ice maker is in the refrigerator, he declared it " the worst design ever" and summarily announced "I can't help you". I pressed him for why, politely, because until that point he was telling me all about his experience. he repeated that he couldn't help me and "I have another call coming , so I need to take that." ?!? What a bizarre customer service experience. I ordered the part myself and will replace the motor because that did turn out to be the issue. Not rocket science.

Called AHS & paid for a claim on a dishwasher that stopped working…read more It took THREE service calls before it ran correctly. Now a recurring problem if the rack coming off the rollers, reoccured! Rack won't go back in correctly & dishwasher door won't close! This problem occurred before the first service call! When I called YAR & said I didn't know why this problem wasn't addressed the first time Cal was here, Cal said that pissed him off and hung up!

Worked on our whirlpool washer. Solved the problem. He was friendly and professional.read more