Will all the changing faces at the old mill it is nice to see a familiar face (Morgan). She loves…read moreher job and loves to help people. She went out of her way yesterday to send me a very heartfelt message after hearing I lost my dog. I know she probably talks to hundreds of people a day, but that fact that she remembered me and my dog was something that brings me to tears. We need more people in the world like Morgan.

My wife call me and ask me to get two bags of wood-burning pallets after I got off from car…read moreChiropractor, I ask her to call the store and I've asked them to load them for me since I can barely walk. I asked one of the guys if he knew anything about the pellets he said that he doesn't know anything his job is just in the warehouse. I call the store and asked if my white call and purchase two bags of pellets and one of the guys say she did. One of the guys comes back after I asked him and he told me he didn't know anything about it!

As a farmer, I've tried to buy things from this store twice, both times unsuccessfully…read more The first time I was looking for pullets. A pullet is a the middle stage between chick and chicken. I called and had a hard time getting the saleswoman to say whether or not they carried certain kinds, despite the fact that their website said they did. Finally she directed me to the man in charge, and he told me they had the pullets I wanted. Only after asking exactly how old they were did I find out they were a little over two weeks old, but "very hardy". Of course they weren't hardy enough to put outside in the coop yet, but he was willing to call them pullets and say they were really hardy, just not hardy enough to be outside or without a heat lamp! That's not hardy, by the way. The second time I tried to buy something from them was when I wanted to make a fence using hardware cloth to protect my garden from gophers. They were unable to sell me the size and length I needed, and didn't offer to order it for me. I said I would look on Amazon and they said OK and hung up. Why don't farm stores sell things farmers need in Yakima? Why is Amazon the only place you can find things like basic fencing or decent chicken feed? Why don't any stores like this sell actual pullets instead of just chicks? Did you know not everyone that has a chicken coop outside has a place to raise chicks inside?

Can be a little hard to find at first. The easiest way to remember is it's behind lee peterson…read more This is a great place to get your propane filled. Or your livestock supplies and feed big or small animals For me it is a single large house rabbit. The staff has always been friendly.

Always have the feed I need for horses, dogs, cats, etc. Good selection of supplements and medical…read moresupplies for livestock. Appreciate senior day on Tuesdays with 10% off as well!

This store looks like a real store, but it's not. 1)When we…read moremoved to Yakima we went here to ask for fencing to protect our newly built garden from pests. They recommended chicken wire, and naive me believed their advice and put it up around my 250 foot garden. I have regretted that decision every day since, because gophers just run right through the holes. People who know farming in Yakima should have warned me that I need fencing with smaller holes to keep them out. 2)When I figured out what kind of fencing would actually work, I went back to Wilco to ask for some. They told me they only sell it in ten foot rolls. Anyone who has ever done a fence knows how much of a pain it would be attaching ten foot pieces twenty five times. Plus they didn't carry fencing tall enough to bury some of it under the ground, which is how you keep gophers from digging under. When I asked them to order some, they said they don't do special orders and I should look on Amazon, or maybe try their competitors in town, Coastal. 3) We decided to do chicks this year, and again tried Wilco. At least one of the chicks we got from Wilco was infected with tremovirus and infected all of our other chicks from other places and they all ended up dying because of it. It was sad and terrible and my wife is still traumatized from it. Wilco looks like a real store, but it's just a facade. In actuality it only services people pretending to be farmers. Real farmers apparently have to buy everything on Amazon, because shopping locally just isn't an option.

Went to Old Mill Country Store the other day to buy some things that I needed when I went I didn't…read moreexpect to get screwed but I did if you pay with cash you should get your cash back no matter how much the amount. I don't normally shop there but simply because of this issue I don't think I ever will again.

Very unfriendly staff. Do not take your animals here unless you want to be berated by very…read moreunfriendly staff. Doctor is unacomidating. I asked for a influenza vaccination for my dog so she could go to doggy day care and was met with the response that was not in the economical interest of the clinic to order in that vaccine and to seek out another clinic. Please take your business elsewhere if you and your animal want to walk out of your vet experience not feeling ostracized and belittled.

Their service is outstanding. The personnel go out of their way to ask if you have found what…read moreyou're looking for and my online pickup was easy. Every one of the store employees was eager to help and had a great attitude. Hard to come by in most retail stores these days. Thoroughly enjoyed my purchase and will definitely be back.

Sunnyside store...i was told by a guy in shorts and ponytail that sunnyside tsc opens now at 9 am…read more If thats true, by the way, your a farm store, not a boutique. Dont know who made that adult retail decision, but you lost me as a customer if thats your decision

Nobody seems to care at this store. All the younger people they have hired are rude, do not know…read morewhen their own sales are going on, and overall unpleasant. They act like you are bothering them with questions, or to get rung up. Customer service is scarce at this location.

UPDATE: Yakima store had a complete make over, including staffing - congrats to HR, you have…read morepleasant and helpful employees. My only criticism is the clothing area is too crowded, hard to move around and see items, but at least it's neat and organized.

Even though the store is small. I was surprised to see how much animal feed there is. For all your…read morefarm animals to house pets exotic and wild birds. I think the only animal food they don't stock is fish and reptile. I went there for Rabbit food. Owning a Flemish Giant who eats a lot I like the selection for Rabbits. The prices in my opinion is very reasonable. I was able to interact with a couple of employees. Very nice there. It is definitely worth the short drive from Yakima. I also like how you can buy small bails of hay very reasonable price.

I ordered a product online, upon searching their website it said it was unavailable in-store so…read morethat is why I ordered online. I ordered, paid, and thought all was good. My card was charged immediately and then two hours later I got a text stating my order was canceled, there was no call, no reason just canceled. So I call the number I found and asked about the cancelation, the lady was rude and acted like she was doing me a favor by even talking to me, i asked about the cancelation and she stated the product was not available at the local store. I informed her I knew this but the website said I could order it online and have it shipped and if it was unavailable from another store or warehouse. She said she didn't know it was unavailable at the store locally so they canceled and she hung up. ON an up note, amazon had the product and is shipping to me for no delivery charge (tractor supply charged $6.99). I tried to keep my money local and buy from a local store, however, if they completely lack any customer service people will continue to move to bigger online stores. Too bad all it would have taken was her being decent.