I am relatively new into cycling as it sucked me in as a conduit for convenience in running local…read moreerrands expanding into a way to try to cram in as much exercise into my busy schedule as possible. It all started when I needed a bicycle for some new situations in my life where a car was not convenient so I decided to re-animate and tune my old bike(s) that my family used to use when I was a kid way back in the day that I still had lying around in the basement. Brandon did a wonderful job at a very fair price of getting my bike back on the road. However, I found that the bike wasn't great in wet roads or less than perfect road conditions and it was HEAVY. I remember as a kid how heavy and slow it was compared to all my friends and now I know why. So one thing led to another and as we know cycling is yet another sport rife with fancy, nice and expensive accessories and for someone who was out of it for so long I had no idea where to turn. I am glad that Brandon steered me right, he could have sold me so much crap that I didn't need and never known the difference but he gave me solid, cost saving advice. The only time he cost me money is when I (stupidly, my fault for not listening to him!) insisted he retune and re-activate the other two old bikes I had lying around. For that kind of money I could have bought a brand new bike almost and he even told me he would do it for sentimental reasons but that it was not an efficient use of funds. He was subtle and diplomatic, maybe too kind as some people take this personally. I wish I had listened. At any rate now I got some awesome bikes and in both cases I paid very fair prices. For example a lot of people look at the low prices of the big box stores particularly when their items are on sale. In those times yes you can save some money by going to REI. If you're so motivated I even recommend the experience and you will understand why big box stores are a waste of money. They sell you stuff on the cheap to start but nickel and dime you every time you have a problem or need help and never own the problems that occur after the fact. The truth is that Brandon's prices are already very attractive, in both cases about 20% or more under list from what I saw on the website. The time for killer deals is late winter where you can find some of the last year's latest and greatest bikes, stuff that would sell for top dollar, still brand new at 2nd hand prices. And the beauty is that if you buy from him he will help you out if you have problems down the line. For example to install a rear view mirror I needed a powerful air compressor and some tools that I just don't own and he didn't charge me for it. as various issues cropped up that he took care of for free. As long as you're not asking him to get you new stuff he will work around to help anything you bough from him work for you. After my experience I really would try to dissuade anyone from going either big box store or online just because of the chance of issues Brandon takes care of the customer. What I also like about Brandon and his shop is the culture. Obviously it's a nice clientele but it's not just a job for him as he lives the lifestyle. He gets to know the customer and taylors recommendations on what you really need and can afford. For the most part this shop specializes more in hybrid and mountain bikes because this is what cycling in Northern Rhode Island demands. The proximity to a lot of parks, trails, forests and the bike path as well as highly inclement road conditions half the year with sand from late fall to well into Spring on the roads makes road biking less practical around here and is the reason why I was glad to switch away from my old road bikes. I even ended up buying a nicer gravel racer with the mid sized tires that he told me I could inexpensively convert to a high speed road bike just by getting another set of wheels and tires but I am afraid of speed and he knows it, I was looking for an occasional commuter with more efficiency, and above all safety. That's how you have to roll in this area and being a cautious rider fearful of high speed but looking to make trips more than a couple miles long with lots of elevation change easier he steered me well. Now that I've tried hybrid bikes on RI roads in the winter and don't care for the speed that a true road or race bike can reach I am very happy and won't be going back, no more hair raising skids on sand, ice or road debris! I love Blackstone bicycles. I have been a satisfied customer for over a year and have bought more than a few items here and more importantly was talked out of buying many more pricey ones. I have been 100% satisfied with the quality of what I purchased, the honesty and appropriates of the recommendations, the treatment, the extra mile Brandon "pedals" to take care of his customers over the long term. I think this shop is an asset to this community and would recommend anyone new or experienced in the sport to buy here.

Was in a pinch and needed a barb for my hydraulic line. The mechanic was super cool and helped me…read moreout.

I've brought two of our bikes to him for tune-ups, and each time he did excellent work. What I…read moreappreciate most is his honesty. When I mentioned about one of our other bike issues, he took the time to give me a straightforward assessment and explained that it wasn't worth spending money on a tune-up because the bike really needed to be replaced. That kind of honesty is hard to find and saved me from putting money into something that wasn't worth it. He's knowledgeable, reasonably priced, honest, and quick with repairs. I highly recommend him to anyone looking for reliable bike service.

Highly recommend Antelli's Bicycle. He got my bike in quickly and completed a full tune-up faster…read morethan expected. He was extremely informative, answered all my questions, and kept great communication throughout the entire process. The bike came back riding perfectly. Excellent customer service and a great overall experience. Traveled about a hour to have him service me bike. 10/10 would recommend, and will definitely use his services again.

I was in from out of town and the rear derailleur cable on my recumbent broke. I first went to NBX…read moreEast Providence since they were the closest, they were displaying new TREK signs outside, so I think it was recently bought out. Anyway I was out and about and got to NBX right at opening time, they had a Bontrager Tandem derailleur cable in stock for $29.95. i asked the sales person to double check the pricing and she said that they told her that since it is longer than a standard derailleur cable it was a lot more expensive. I called Sirois bike shop and they had one in stock, same quality, stainless steel, tandem length for $10, so I headed over there. Seems like a good shop, I was surprised to see so many new bikes for sale and the sales guy told me they had stocked up after the Covid started so it would probably be a good place to go to get a bike right now.

I'm currently in the parking lot at sirois pissed. I spent 100 dollars on a new rear rim for my bmx…read morebike a couple weeks ago, first ride it immediately the axle broke 2 laps in. I called him over the phone and he told me I have to wait for his brother to warranty it and told me that they don't snap like that. he accused me of having a second person riding on it when I never have done that once on a bike. I called him and he told me word for word " I have a replacement axle " for my rim. I get there and again he tells me he can't help me. I have a professional drone person I hired and I had all new parts on this bike like hundreds and this broke and ended my day at the start. then they refuse to help? look at the pictures to see what I mean. In the pictures you can see fresh rim fresh thread and a fresh tire even.

This is the type of place that makes you opine for the days of "mom and pop" businesses and no big…read morebox / e-commerce. We recently bought new kids bikes and serviced adult bikes and I cant say enough how great Aaron, the owner, is! First his knowledge of the products is impressive. Second, they sell quality bikes. Not the junk you get at Target and Wal Mart. Third, they don't try to up sell or oversell. My wife and I admittedly weren't experts, and Aaron explained everything to consider because we were buying "surprise" gifts. The kids got great bikes, fitted and adjusted by Fritz. I test drove my bike after Aaron serviced it, and it rides better than new. Can't recommend this place more strongly.

I brought my damaged bicycle to Fritz for repair, and they did a great job fixing it. Afterward, I…read morehad a question about the work, and Aaron personally called me the same day to explain in detail why they chose a particular part. He even offered to replace it with an alternative if I wasn't satisfied after a couple of rides. That kind of attentive, genuine customer service is rare these days, and it really stood out. Highly recommend!

My son and I decided to stop by Spoke 'N Wheel to check out some bike one afternoon, and to my…read moresurprise he was going out of business due to retirement. I haven't been inside a traditional bike shop in some time, and it was nice stepping back into "simpler times." There was definitely a nice assortment of bikes to fit everyone's riding interests, but none of the crazy modern technology that other larger bike shops use to help with bike fitment, riding simulation, etc. The owner, John, was extremely accommodating the FIVE times I went there, each time to better understand my next bike, the groupset I was best suited for, and overal mental trade study on whether I should even buy one. No pressure whatsoever, he was carefree and offered honest opinion. In the end I bought a Park Tool repair stand and a Trek Checkpoint. Even looking to close shop, John gladly told me to come back with any questions. Local shops like this are far and few nowadays.

We just bought two Trek bikes from John, excellent advice, allowed us to try them out , was very…read morehelpful. Great store and great selection.

Great bike shop located in Putnam Center. They carry Merckx, Specialized, All City and have a…read morepretty good selection of bikes. Really friendly service and very reasonable prices. Would highly recommend this shop to anyone! Support your Local Bike Shop!

I brought my ebike in for a flat tire and got my bike back in unusable condition and now the owner…read morewill not uphold his end when he said he will pay for any cost to get my bike back in usable condition it's been over two months and it's still at his shop now he tells me to come get it bc I'm frustrated bc I sent him my motor on Amazon and he refuses to purchase it tho he tried to go through the company and got sent a 4x4 steel post now he is telling me I'm at 50% cost though my bike worked when I brought it in and then when let not in usable condition unless I pedal my electric bike ... I bought ebike not to pedal I go 40 miles a day to work it's been well over two months now and bc I gave him a time line he is not fixing it and calling his lawyer

I was looking for pedal bikes for my 12,9 and 6 year old kids.. and also to tune up and fix my Trek…read moreand Specialized mountain bikes... We purchased 3 used but in excellent condition refurbished bikes for extremely reasonable prices.. plus had mine and my husbands bike tuned up for $50-$100 each.. and both of our bikes look brand new. Bob, the shop owner is extremely knowledgeable about bikes, maintenance and fit. I really can't say enough great things about our experience.. any bike needs that I have in the future will be done at Elliots Bike shop.

Fast, professional service just off the Mansfield Rail Trail. My REI mountain bike was coming apart…read moreon me. Bob put it back together like new for a reasonable price.

I had one of those few-and-far-between experiences at a business where the service was so great…read morethat you just want to tell everyone about it. I was served by one of the owner's, Joe, and he really went above and beyond with his service. He was knowledgeable, friendly, accommodating, and just overall helpful. He made sure I had the right product under my butt before I left the store. Thank you, Joe! I will definitely be back whenever I need anything cycle related.

Salesman was honest and to the point. No hassle and not aggressive. In and out with new Haro BMX…read morewithin 30 minutes.