Was in the market recently for a discontinued Yakima part and had a very short window of time to…read moretry to find one before a vacation. Evan, from The Cycle Loft in Burlington, MA contacted his East Providence colleagues and found they had the part. They put it aside for me as it just so happened I'd be in the area the following day for unrelated business. The part was waiting for me when I walked in the door and they even discounted it for me on top of everything else. Highly recommend this store for their attention to detail and teamwork!!!

Buying the Bike was easy, with %100 assistance from the Trek people. However, when mechanical…read morefailures came up, (Brake Caliper seal leak onto rotor), getting help was difficult. After several visits, a call to Trek Corporate, over 5 weeks, and a talk with the manager, I was able to get that problem, as well as the shifting problem and rotor centering problem worked on. Not good: too much aggravation and too much of my time and work. I bought the bike to ride it, not to put it in my car and drive it back and forth to Trek. Ernest Berube

Great bike rental option. Nice, clean, well maintained bikes. Good location for getting on to the…read morebike path. Friendly staff and owners at the front desk.

Robin and Mark were very helpful and patient, answering all my questions and helping me choose an…read moree.bike. Prompt and courteous service!

It's an okay shop. They are pretty doggone pushy about sales; I once looked at a bike in I think…read more2023 and got about 100 follow-up calls over the ensuing months telling me it would improve my life immeasurably, especially if I got a long list of accessories and outfits they recommended. Apparently they deemed my existing stuff as not being up to scratch. Their prices are quite a bit higher than can be found elsewhere. I don't see how that can work for long, given Google. You can basically take Performance Bike prices and increase them ~15%. Most LBSs cost a little more than mail-order, but only slightly. I don't know, I just found them to be a little skeevy in terms of salesmen and spewing BS. That being said, their mechanics are quite good and they have done tidy work on my bikes (unfortunately modern ones are way way beyond my skill level to work on).

The man who helped me today went above and beyond just fixing my flat tire. He was informative and…read morepolite even unloaded and loaded the bike from my car. 10/10 would recommend.

This place is an amazing place to get bikes! And the secretary I met on Tuesday was really nice.read more

Great service and fast repair. Practically diagnosed the problem before pick up over the phone…read more This is a pick and drop off repair service so there is no chance to browse or get other bike gear, but it was very convenient.

Jim is a great guy, fair prices and does an excellent job fixing and tuning my bikes!read more

My two bikes both sustained damage when the car-back carrier they were on came off the car while I…read morewas driving. :-O Having read positive reviews here, I brought them to Cycleville. The man (the proprietor I believe) looked them over right away and advised on what needed fixing. Within a few days I had the bikes back as good as new, at what I consider a reasonable price. My bikes were not a brand that he normally carries. Following the trauma of my 'accident', it was great to have such a smooth and reassuring repair experience. I would definitely go back there.

we bought two ebikes this September and couldn't be happier. my bike wasn't in stock but I ordered…read moreit online and had it shipped to his shop. he put it together and we picked it up about 3 - 4 days from initial order. we love our Aventon bikes! Fran, Middletown RI

I STRONGLY recommend thinking twice before giving Gregg Woodworth at Canal Cruisers Bicycles in…read moreBuzzards Bay your money. We made that mistake. On March 15, we paid Gregg more than $5,000 IN FULL for two e-bikes and accessories. We watched him place the order and were told we'd have our bikes in approximately two weeks. Two weeks came and went. Then began nearly two months of chasing Gregg for answers. Gregg didn't keep us informed--we had to keep contacting HIM. We heard about delays, a new warehouse, Gregg being in Los Angeles, one bike supposedly being ready while the other was still in a box, missing accessories and one changing timeline after another. Frankly, after a while, we stopped knowing what to believe. What bothered us almost as much as not receiving the bikes was the way we were treated as customers who had already handed this business more than $5,000. There seemed to be no sense of urgency, no meaningful effort to keep us informed and very little accountability when another promised date came and went. Finally, on May 5, Gregg told me IN WRITING that rather than guarantee something he couldn't deliver, he would be happy to refund our purchase. Great. At least the nightmare was over. Except it wasn't. GREGG NEVER ISSUED THE REFUND. For me, that tells you everything you need to know about our experience with this business. Gregg had our $5,000+. We had NO BIKES. He had agreed IN WRITING to give us our money back. Yet he STILL didn't return it. At that point, we weren't waiting for bicycles anymore. We were fighting to get our own money back. We had to file a credit card dispute and provide months of texts, call history, our receipt and a detailed chronology documenting what had happened. Meanwhile, our riding season was disappearing. We finally bought two e-bikes from another dealer WHILE THE $5,000+ CANAL CRUISERS CHARGE WAS STILL IN DISPUTE because we weren't willing to let this experience cost us the entire riding season too. And what happened with the other dealer? They asked for a $100 deposit. Our bikes arrived TWO WEEKS later. We paid the balance when they arrived and took our bikes home. Imagine that. No chasing. No months of excuses. No paying $5,000+ in advance. No fighting to get our money back. Just a dealer doing what they said they would do. It ultimately took nearly FIVE MONTHS from the day we handed Gregg our money until we finally got it back--and it wasn't Gregg who returned it. Our CREDIT CARD COMPANY ruled in our favor and returned our money after we successfully disputed the charge. Buying two e-bikes was supposed to be FUN. We thought we'd order them in March, have them two weeks later and enjoy riding them. Instead, dealing with Gregg Woodworth and Canal Cruisers turned a fun purchase into months of frustration, aggravation and stress. More than $5,000 paid in full. No bikes. Refund promised in writing. No refund. Months spent fighting to recover our money. THE WORST PURCHASING EXPERIENCE WE HAVE EVER HAD. I would never give Gregg Woodworth or Canal Cruisers Bicycles my business again.

What a friendly shop! My daughter takes dance classes a few doors down and when I was dropping her…read moreoff at the studio just before Christmas, she exclaimed, "I want shoes for Christmas! AND SLIPPERS!" So, I walked right back to the window full of shoes that inspired her wish, and walked through the door. Irving himself, I assume, was there cobbling a pair of shoes (I think he does a lot of shoe and zipper repairs). I wove through the many piles of shoes and other items and found a pair of pink, flowered, light-up sneakers for my daughter as well as a pair of fuzzy puppy slippers that I knew she would love to receive. Fast forward to Christmas: she was thrilled. Wears the sneaks all the time. The puppy slippers were too small. Luckily, Irving let me know during our conversation as I explored his shop that if the slippers didn't fit, I could certainly return them and he will happily get us the right size. When I get back to town, I will do so! Final note: the owner was so friendly and went above and beyond as far as customer service and engagement. He was delightful to chat with as I shopped. Makes me want to keep shopping locally at this tiny, chaotic, and lovely shoe store.

Irving's has always been the best, for me and my wide-footed family…read more Great selection of new shoes and feasible & reliable repairs.