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    Trek Bicycle East Providence

    3.5 (11 reviews)
    Open 10:00 am - 6:00 pm
    Updated 1 month ago

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    REI

    REI

    4.1
    (62 reviews)
    $$$

    I love the REI in Garden City. Every employee, literally everyone, is so kind and helpful. They are…read morewilling to go the extra mile and never seem "bothered". REI has great outdoor brands and a decent selection. Prices range and things can be on the higher-end but it's no more expensive than the manufactures sites. I also appreciate that as a member I get perks like cash back, extended returns, etc.

    Still five stars. We came in looking for a number of things. Kind of a scouting mission. REI has…read moreplenty to offer for hiking, camping, biking, kayaking, and more. We are looking for, among other things, a smaller tent (ours is huge) that we can easily lug around with us and REI has a large selection. We signed up for their membership several years ago. Just tell them your phone number when making a purchase and you get credit for the purchase. We picked up a UV protective t-shirt as a gift for someone. It was reasonably priced imho, very soft and moisture wicking. Brilliant. I should probably get myself one too. BTW, the company no longer offers bags. None. So bring a reusable bag if you plan to shop here. It's just another way to reduce waste and be a good steward. Some of the prices can be high, but not everything. They sell Patagonia which is an expensive brand, as well as other, more moderately priced items. You just have to know what you want and what you are willing to pay. If you check out the bulletin board upstairs, they offer guided excursions that look really fun. I check out their selection of hiking poles as I am looking to buy some. Everything from really reasonable basic models to foldable, light weight pricey models. So you have options. They have pet items. Personal care items. Clothes and shoes are upstairs. So many types of water bottles. Camping items for both the thru-hiker and the car-camper. Check them out. They are a good resource and the staff are friendly and happy to assist.

    Trek Bicycle - Providece

    Trek Bicycle - Providece

    5.0
    (2 reviews)

    I am so obsessed with the customer service provided by Phoebe at this store that I had to "create"…read morethis business on Yelp so I could give her a glowing review. My husband has a recently acquired biking habit and purchased a new bike last summer in the middle of the supply chain issues. Unfortunately it was backordered so he knew he'd have to wait a while. Phoebe has kept him up to date on updates (for better or worse) in estimated arrival time and in the meantime she and the rest of the trek team have been extraordinarily helpful. It turns out biking is a rather expensive hobby so I have taken to buying all of his gifts at this store as well. As someone who doesn't seriously bike I am clueless about all of the gadgets and accessories but everyone is always patient and kind in helping me pick out the perfect gift. It's not a huge store so I have had to get things shipped from other trek locations but they are great about contacting me and even put a cute little bow on my most recent gift. Today we even had a package HAND DELIVERED (no postage) at our door with a cute little note saying they appreciated the patience waiting for the bike and happy holidays. Seriously- this customer service cannot be beat and we will certainly continue to turn to the providence trek location for all bike related purchases.

    Phoebe Is the best employee at this company ever…read more A great sales person and super knowledgeable if you go to any of their locations try to go to the one that she is at on Hope Street, if they had the bike I want it I would've definitely bought it from her, no joke other than my bike shop in Atlanta she's to go to here

    Trek Bicycle East Providence - bikes - Updated August 2026

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