What a friendly shop! My daughter takes dance classes a few doors down and when I was dropping her…read moreoff at the studio just before Christmas, she exclaimed, "I want shoes for Christmas! AND SLIPPERS!" So, I walked right back to the window full of shoes that inspired her wish, and walked through the door. Irving himself, I assume, was there cobbling a pair of shoes (I think he does a lot of shoe and zipper repairs). I wove through the many piles of shoes and other items and found a pair of pink, flowered, light-up sneakers for my daughter as well as a pair of fuzzy puppy slippers that I knew she would love to receive. Fast forward to Christmas: she was thrilled. Wears the sneaks all the time. The puppy slippers were too small. Luckily, Irving let me know during our conversation as I explored his shop that if the slippers didn't fit, I could certainly return them and he will happily get us the right size. When I get back to town, I will do so! Final note: the owner was so friendly and went above and beyond as far as customer service and engagement. He was delightful to chat with as I shopped. Makes me want to keep shopping locally at this tiny, chaotic, and lovely shoe store.

Thoughtful and amazing work. Very user friendly and only shoe repair in town. Worked well thought…read morethe snow storm and everything was still ready on time

Horrible experience, which ended with the old man slamming his fists on the counter and screaming…read moreat me. I had a pair of Redwings re-soled. The job was so so.....but whatever, they're work boots. I didn't need them to look great, just have new soles and be strong. Within a month, the heels peeled off. I brought them back in, and he "kinda" fixed them. Not really. All I said to him was, "If I can pull this heel off with my hands, I want a refund for the repair" He said sure, go ahead, try. I pulled the heel off, and he started slamming his fists on the counter and screaming at me! With another customer in the store (sorry to the woman standing behind me who had to witness that) Don't waste your money- unless you want to overpay for a shoddy repair with no guarantees. And the worst customer service i've experienced in a long time-

Colonial Shoe Repair is run by an old school cobbler who can solve basically any shoe problem…read more I've trusted him with everything from my motorcycle boots to beloved sandals that once belonged to my mom. He has carefully repaired everything I've brought to him & all within a timely manner. Today he repaired my favorite pair of platform heels in 7 minutes. He has refused my payment for simple jobs before, so I always carry cash on hand to pay him anyways. I won't bring my shoes anywhere else! 5/5 stars & 10/10 recommend.

He replaced a broken eyelet on my workboot while I waited. Took all of 5 minutes and he charged me…read more$5. Just what I needed and great service. This type of shop is a dying breed, so give him your business!

So you walk into a building and need to go downstairs to find Max's. It's a bit hidden, but worth…read moreit. I took my Frye boots in to have new soles added. He evaluated the shoe and provided his recommendation on how to best fix. It was a no pressure situation. You must pay a 50% deposit on all work. Make sure you ask how long it will take as they will not call you. You get a blue tag to claim your item, so don't lose it! I am satisfied with the work he did and it took a week.

As usual, Scott just did an amazing job on my boots. He added an outsole to an existing vibram…read moreChristie sole and the result is stunning! Just an absolute phenomenal job and looks beyond what I could have expected! Great man and a master cobbler! Highly recommended!

Awesome work! I moved to another state years ago. I'm vacationing here presently and brought 3…read morepair of shoes that need to be repaired; that's how good the quality of work is here.

I brought my pre owned leather bag I purchased but mishandled it and the strap broke. I originally…read morebrought it to a nearby repair shop and was quoted $40 to repair the strap. I took it out of there and brought it to Cayouette's Leather Repair. He looked at all the straps that needed reinforcement and quoted me almost half of what the other place gave me. I was happy to get a good deal. A couple of days later I got a text saying my repair was completed. I came by to pick it up and we had to look for the bag. I was looking at the prices on the tag and we couldn't find it. So I looked for my phone number and there it was: more than half the price OFF of what he originally quoted me. Not only did he fix the broken strap but he reinforced ALL of them and charged me so much less than I ever expected. I left with tears of joy and gave him a $7 tip. What a great guy and nice person to do business with. I tell you, he was worth the trip. Now to find all my favorite shoes and keep him busy!!

I dropped off two pairs of boots to have the soles/heels repaired, and a suede boots with a tear,…read moreas well as a purse I wanted to have grommets added to for a cross body strap. I got a text letting me know everything was done 24 hours later. Speedy, quality work and very reasonable price. I'm very happy and will be coming back for all my shoe and leather repair.

Parking a little tough but you can stop on the side and make a quick drop off. Owner seems to be…read moreavailable most of the day even at lunch time. Quick turn around time to repair just call and keep your ticket handy. Shocking price of $35 for tap replacement ($10 more than the crazy cost usually back home) but they looked great the way he did it. He smiled. I feel I'll get another 5+ years on these taps versus the original plastic ones.

Completely ruined all three pairs of my shoes! All of them were very new, especially the black…read moreboots, didn't even worn. My white loafers have all the brown marks and black scratches on it and super dirty. It also has spray paint on it too. I cannot remove or clean them off. The black boots the heels has big gaps on it. The leather was cut off for both boots. The beige one has a hole on the heel. I don't know where the good reviews comes from all seems like scam. Especially the one about under $40. Not true!!! Very expensive for only putting rubber soles on the bottom of the shoes. $195 for 1 pair heel only rubber, two pairs of both heels and front. If not my previous cobbler moved, I'll never come here. And I'll never return to this horrible place! The worst part is when I ask him how can I remove the brown marks he told me cannot be removed because it is patent leather. And then he said it came like that, how can you prove it didn't came like that. Not recommended this scammer to anyone!!!Terrible quality!! It is the worse of the worst. I really regret took my shoes there!!! All of them are ruined especially my white loafers cannot wear it out anymore!!

Kind service beautiful repair and extremely reasonable price. I would recommend and I will be…read morereturning!!

I came here to fix a pair of boots that were my absolute favorite, and I was willing to pay in…read moreorder to save them! I knew it wouldn't be cheap, so I was ready. Overall, the service was friendly and relatively quick. It took a couple weeks to get them back. The work was, however, not the best. They made it work, and I can still wear them, but I'm not super satisfied. They burned the side of my shoe when adding the heal. It's too bad.