Thoughtful and amazing work. Very user friendly and only shoe repair in town. Worked well thought…read morethe snow storm and everything was still ready on time

Irving's has always been the best, for me and my wide-footed family…read more Great selection of new shoes and feasible & reliable repairs.

Show up a few minutes early at Providence airport and treat your shoes to some love. I get my…read moreshoes shined every time I am in town and have always walked away with a pep in my step. This is located right past the very speedy TSA checkpoint. This is not a rush job, they use several waxes and many different tools (brushes, lighter, various rags). The guys are all cool - they will BS with you if you feel talkative or you can play on your phone. I got a shine from the younger guy who works there and he did an awesome job. He re-laced my shoes and gave them a new life. I was about to toss these, but will hold on to them for a little while longer. Try this shoe shine stand out - you won't be disappointed. $7 for dress shoes, but they do sneakers, boots and other footware. They take major credit cards via square reader.

Great shoe shine; nice guy. Excellent staple of trips out of T. F. Green. I often fly in dress…read moreshoes instead of sneakers, just to get them shined. Reasonable prices as well!

Love this location! The owners and employees seem to be nice, down-to-earth people and my clothes…read morealways come out great! Sometimes my clothes come in a day late but its worth it for the quality cleaning! I brought a jacket that my daughter got chocolate ice cream all over in the other day and they got the stain out really well! Can't tell where it was!

If I could I would leave 0 stars. Dropped 3 items to be dry cleaned. Went in and got 1 item back!…read moreManager finally called me back week later and said that he was hoping someone would return missing items? Well they didn't and I'm out brand new blazer and dress shirt. At least $250 cost by my estimate. Offered pittance of actual cost. I would go elsewhere. Ridiculous customer service. Seems this cleaner has changed hand a few times over the years and quality & customer service have gone down and down.

I brought my pre owned leather bag I purchased but mishandled it and the strap broke. I originally…read morebrought it to a nearby repair shop and was quoted $40 to repair the strap. I took it out of there and brought it to Cayouette's Leather Repair. He looked at all the straps that needed reinforcement and quoted me almost half of what the other place gave me. I was happy to get a good deal. A couple of days later I got a text saying my repair was completed. I came by to pick it up and we had to look for the bag. I was looking at the prices on the tag and we couldn't find it. So I looked for my phone number and there it was: more than half the price OFF of what he originally quoted me. Not only did he fix the broken strap but he reinforced ALL of them and charged me so much less than I ever expected. I left with tears of joy and gave him a $7 tip. What a great guy and nice person to do business with. I tell you, he was worth the trip. Now to find all my favorite shoes and keep him busy!!

I dropped off two pairs of boots to have the soles/heels repaired, and a suede boots with a tear,…read moreas well as a purse I wanted to have grommets added to for a cross body strap. I got a text letting me know everything was done 24 hours later. Speedy, quality work and very reasonable price. I'm very happy and will be coming back for all my shoe and leather repair.

Proper Touch Shoe Shine and Leather Care is located inside A Proper Fit [it was called Assonet…read moreBootery (sic) back in the day, as it is no longer in Assonet] shoe store. Prices are between very reasonable and "are they making a profit?" They are open Monday-Friday 10AM-2PM.

Quick and efficient service. Very reasonably priced. Se habla español…read more Cash only. Great experience and would recommend highly.

Tony is fantastic. Great service great price for great work. Took him a pair of Jo Ghost boots…read morewhich after 12 years needed a little care. They came looking as good as new. Highly recommend.

Parking a little tough but you can stop on the side and make a quick drop off. Owner seems to be…read moreavailable most of the day even at lunch time. Quick turn around time to repair just call and keep your ticket handy. Shocking price of $35 for tap replacement ($10 more than the crazy cost usually back home) but they looked great the way he did it. He smiled. I feel I'll get another 5+ years on these taps versus the original plastic ones.

Completely ruined all three pairs of my shoes! All of them were very new, especially the black…read moreboots, didn't even worn. My white loafers have all the brown marks and black scratches on it and super dirty. It also has spray paint on it too. I cannot remove or clean them off. The black boots the heels has big gaps on it. The leather was cut off for both boots. The beige one has a hole on the heel. I don't know where the good reviews comes from all seems like scam. Especially the one about under $40. Not true!!! Very expensive for only putting rubber soles on the bottom of the shoes. $195 for 1 pair heel only rubber, two pairs of both heels and front. If not my previous cobbler moved, I'll never come here. And I'll never return to this horrible place! The worst part is when I ask him how can I remove the brown marks he told me cannot be removed because it is patent leather. And then he said it came like that, how can you prove it didn't came like that. Not recommended this scammer to anyone!!!Terrible quality!! It is the worse of the worst. I really regret took my shoes there!!! All of them are ruined especially my white loafers cannot wear it out anymore!!

I needed to have a pair of sandals fixed, the straps were too loose and they weren't adjustable…read more The little cobbler shop is reminiscent of my childhood days, so old fashioned with the smell of old leather. He adjusted them to my feet and cut the straps to re-sew them. Dropped them off Thursday and they were ready by Saturday. They fit great and his prices are reasonable. $14 for the repair and they fit great. I didn't even know there were still cobblers around. It is a fading craft so you can imagine he was quite busy

Ron is amazing and can seemingly repair anything! Trust him with all of your footwear and…read moreaccessories (he's even fixes some luggage for me).

I can't say enough good things about Shoe Smith in Willimantic…read more I originally purchased a pair of HOKA Challenger 7s after they took the time to evaluate my feet with their scanning equipment and listened carefully to my orthopedic history, including a knee replacement and an ankle fusion. Their recommendation was spot on. I wore those shoes on a full day walking all over New York City, and they were the most comfortable walking shoes I've ever owned. I was completely pain-free. Unfortunately, the shoes developed a manufacturing defect after only a week. I brought them back expecting an exchange for the same model. Instead, they stood behind the product and upgraded me to a pair of HOKA Bondi 9s at no additional cost. That level of customer service is becoming increasingly rare. They treated me with kindness, professionalism, and genuine concern for making sure I left with a shoe that was right for me. If you're thinking about buying shoes, skip the big-box stores and support this local business. The personalized fitting, expert advice, and outstanding service are worth every penny. They've earned a customer for life.

I've always been very satisfied with their repairs. They carry excellent shoes for every need…read more They also have many sales for people like me who are on a limited income. They are the only shoe repair business in the state that I am aware of and it reminds me of the past when shoes were of the best quality and we always brought our shoes and other leather goods to be repaired, not cheap shoes thrown out and have to buy another pair of much less quality. I would recommend them to anyone and especially to those with special foot needs.