I live just down the street and visit Martha's every 4-6 weeks. These guys are the best bike shop…read moreI've been to. One of the things I love about the shop is they really take the time to get to know their customers. Education is a huge part of the value of going to Martha's. They have a decent sized consignment area at the shop which they don't advertise online. Prices and turnaround time for repairs and service seem fair to me. Highly recommend Martha's.

Worst customer service of any shop around. Staff doesn't know what items they sell. Have given this…read moreshop a lot of chances over the years and have always left with a horrible taste in my mouth. They treat people like they don't know what they're talking about. I've worked at shops for over 20 years and would never have talked to anyone the way I was talked to. It's too bad, shops like this one give bike shops a bad name, and push more and more people just order parts online. If this review deters one person, it's done it's task. If you live in Plymouth check out Serious cycles over these jokers. -TL

The weather got nice, and I went to put some air in my tires, and the tire would not inflate. I…read moredecided to bring my bike to the bicycle clinic to be repaired. Ended up leaving with a bike that functioned good as (if not slightly better) than new. I'm not even kidding! More on that later. When I had brought the bicycle into the Bicycle Clinic for the flat repair, the person I assume was the owner told me, that in addition to fixing the flat, for safety he will have to ensure that the bicycle will be safe to ride. The service may come off as a little bit gruff/to-the-point, but don't let that detract you. I'd take slightly gruff service any day over falling off my bike due to mechanical failure whilst in traffic. I went in with a flat tire, and I left a couple days and 50 bucks later with a smoothly functioning bike. Better than new explanation: When I bought the bike new many years ago it worked great, however the 1-2-3 shifter was a little bit too tight. When I had gotten the bike tuned up (elsewhere) a couple times, this was never addressed. No big deal, I didn't mention it, and just kept the shifter a little shy of the second gear or third gear. When I collected my bike from the Bicycle Clinic, the gears finally worked as they're supposed to! This was in addition to things like tightening the brakes, oiling the chain, and I'm sure another little bit of PMCS (Preventative Maintenance Checks and Services). The owner gave me a little guidance of how to keep the bike running in tip-top shape, and when I was mounting it to my car, ran out and gave me a suggestion on how to attach it to prevent drive-train damage. Overall, a great experience, and a great value considering the scope of work and a cost of $50. Absolutely would use Bicycle Clinic again for all my bike repair and PMCS needs.

Joe is super knowledgeable and helpful! He took an old bike and made it work like new for me. And…read morehis price was very reasonable. He is always very friendly and helpful. Thanks Joe!

Since I didn't know anything about bikes before I recently bought one, I did a little bit of…read moreshopping around first. I started out buying a cheap dept store bike, which blew a tire within a week or two, and was promptly returned. After the cheap bike earned me a 10 mile walk, I decided to go for a more expensive model and looked at a few local bike stores. Not only was Union Cycle the friendliest and most knowledgeable, but they also came in at or below the higher-end chain stores' prices! They've been taking good care of me since then, and seem genuinely interested in how my experiment with biking has been going. For anyone else that's new to biking, I'll offer the advice that dropping a hundred or so more dollars on your bike is well worth it - it's a lot more comfortable, and I haven't been left in a ditch anywhere yet!

Repaired a SPECIALIZED bike for me. On time and a beautiful condition now. Enjoyed talking with…read morethem and getting ideas. I'll probably buy my new bike here.

I was looking for pedal bikes for my 12,9 and 6 year old kids.. and also to tune up and fix my Trek…read moreand Specialized mountain bikes... We purchased 3 used but in excellent condition refurbished bikes for extremely reasonable prices.. plus had mine and my husbands bike tuned up for $50-$100 each.. and both of our bikes look brand new. Bob, the shop owner is extremely knowledgeable about bikes, maintenance and fit. I really can't say enough great things about our experience.. any bike needs that I have in the future will be done at Elliots Bike shop.

Fast, professional service just off the Mansfield Rail Trail. My REI mountain bike was coming apart…read moreon me. Bob put it back together like new for a reasonable price.

I am relatively new into cycling as it sucked me in as a conduit for convenience in running local…read moreerrands expanding into a way to try to cram in as much exercise into my busy schedule as possible. It all started when I needed a bicycle for some new situations in my life where a car was not convenient so I decided to re-animate and tune my old bike(s) that my family used to use when I was a kid way back in the day that I still had lying around in the basement. Brandon did a wonderful job at a very fair price of getting my bike back on the road. However, I found that the bike wasn't great in wet roads or less than perfect road conditions and it was HEAVY. I remember as a kid how heavy and slow it was compared to all my friends and now I know why. So one thing led to another and as we know cycling is yet another sport rife with fancy, nice and expensive accessories and for someone who was out of it for so long I had no idea where to turn. I am glad that Brandon steered me right, he could have sold me so much crap that I didn't need and never known the difference but he gave me solid, cost saving advice. The only time he cost me money is when I (stupidly, my fault for not listening to him!) insisted he retune and re-activate the other two old bikes I had lying around. For that kind of money I could have bought a brand new bike almost and he even told me he would do it for sentimental reasons but that it was not an efficient use of funds. He was subtle and diplomatic, maybe too kind as some people take this personally. I wish I had listened. At any rate now I got some awesome bikes and in both cases I paid very fair prices. For example a lot of people look at the low prices of the big box stores particularly when their items are on sale. In those times yes you can save some money by going to REI. If you're so motivated I even recommend the experience and you will understand why big box stores are a waste of money. They sell you stuff on the cheap to start but nickel and dime you every time you have a problem or need help and never own the problems that occur after the fact. The truth is that Brandon's prices are already very attractive, in both cases about 20% or more under list from what I saw on the website. The time for killer deals is late winter where you can find some of the last year's latest and greatest bikes, stuff that would sell for top dollar, still brand new at 2nd hand prices. And the beauty is that if you buy from him he will help you out if you have problems down the line. For example to install a rear view mirror I needed a powerful air compressor and some tools that I just don't own and he didn't charge me for it. as various issues cropped up that he took care of for free. As long as you're not asking him to get you new stuff he will work around to help anything you bough from him work for you. After my experience I really would try to dissuade anyone from going either big box store or online just because of the chance of issues Brandon takes care of the customer. What I also like about Brandon and his shop is the culture. Obviously it's a nice clientele but it's not just a job for him as he lives the lifestyle. He gets to know the customer and taylors recommendations on what you really need and can afford. For the most part this shop specializes more in hybrid and mountain bikes because this is what cycling in Northern Rhode Island demands. The proximity to a lot of parks, trails, forests and the bike path as well as highly inclement road conditions half the year with sand from late fall to well into Spring on the roads makes road biking less practical around here and is the reason why I was glad to switch away from my old road bikes. I even ended up buying a nicer gravel racer with the mid sized tires that he told me I could inexpensively convert to a high speed road bike just by getting another set of wheels and tires but I am afraid of speed and he knows it, I was looking for an occasional commuter with more efficiency, and above all safety. That's how you have to roll in this area and being a cautious rider fearful of high speed but looking to make trips more than a couple miles long with lots of elevation change easier he steered me well. Now that I've tried hybrid bikes on RI roads in the winter and don't care for the speed that a true road or race bike can reach I am very happy and won't be going back, no more hair raising skids on sand, ice or road debris! I love Blackstone bicycles. I have been a satisfied customer for over a year and have bought more than a few items here and more importantly was talked out of buying many more pricey ones. I have been 100% satisfied with the quality of what I purchased, the honesty and appropriates of the recommendations, the treatment, the extra mile Brandon "pedals" to take care of his customers over the long term. I think this shop is an asset to this community and would recommend anyone new or experienced in the sport to buy here.

Was in a pinch and needed a barb for my hydraulic line. The mechanic was super cool and helped me…read moreout.

UPDATE: Almost a year later and a move across the country out bikes are still in great condition!…read more ------------- If you are looking for quality used bikes and repair I highly recommend Recycle-a-Bike. My husband and I just bought two bikes for ourselves and their customer service, knowledge and prices were outstanding. Support this non profit and get a quality bike as well!

I had two bikes to donate and in my research Recycle-A-Bike came up. I sent them an email to verify…read moreif I can donate my bikes and received an automatic response with answers to the most common questions they get. One of the questions was "Can I donate my used bike and bike accessories?" The response was "Yes. Donations can be dropped off during all open hours: Tuesday: 3:00 - 8:00 p.m.; Thursday: 3:00 - 6:00 p.m.; Saturday: 12:00 p.m. - 5:00 p.m.; Open on Sundays during the Summer (May to September): Sunday: 1:00 p.m. - 5:00 p.m. I visited Recycle-A-Bike on Tuesday about 7:00pm and a staff member welcomed me into the store. I informed him that I have two bikes to donate and he offered to help grab the bikes. He told me that he really appreciated the donation. When I was browsing the Recycle-A-Bike website, I noticed they offer a 5 week course to rebuild a bike-Changing flat tires/patching tubes, adjusting brakes, chain and cable maintenance, tuning and alignment of the derailleur/shifting mechanisms, truing up a wheel that is out of alignment, and checking/tightening bolts/fasteners on your bike. At the end of the class, you keep the bike. How cool is that?!

Derek is An honest. And knowledgeable. Mechanic. You can trust him. He did my brakes and they work…read moreperfectly. And he's a nice guy. Robert. S. Keller.

Yelp obviously erased my original text here but I posted it in the pictures. Derek Jackson is a…read morethief and steals bike parts and even had a whole junk pile of them in the garage he probably got from stealing bikes. I brought Derek my brand new Heybike ranger s 1000w ebike to switch out a faulty caliper with a new one I got him. I got the bike back with hydraulic fluid all over the bike,velcro case missing and wires hanging every where and multiple parts missing from the bike. I got the velcro case back to cover up wires but other parts he said he lost them after first saying i didn't bring them which was a lie and i even have pictures of the new bike before I brought it to him. In the pictures below you can see the handle grip plug i originally had on the bike and he replaced it with one of his old beat up crappie ones I took a Pic of with my fingers holding it. I didn't post all the pictures of before and after he had the bike but I have them. The Guy is not honest and a thief working out of his mommy and daddy's garage in Easton, Massachusetts. Derek works for D.O.T. I didn't even realize parts missing off the handlebar until spring because when I got the bike back from him last December and I just put it away for the winter. Check the pictures below, two of them are my original text/post.My bike was new and under warranty but he kept pushing to want to replace things that didn't need replacing and he said the bike had cheap breakable parts on it,yeah, thats why he stoaled them and broke my speed controller to make it look like the bike came that way. The Guy told me it was a nice bike but when I got home and called him,it went from a nice bike to not a nice bike and I should return it. The Guy is a slime bag and obviously saw me as a push over. He took advantage of an elderly 60+ disabled guy and obviously takes advantage of his parents living there while in his 30s. I hope this post helps someone in making the right choice not to go to him. I should of went to a legit business. I learned the hard way that I would have been better off going to a real repair place because now I have a bike with multiple missing parts that are hard to replace and costly,especially the lcd screen that has the speed controller attached and bracket. Stay away from this guy unless you want to get screwed over,unless you want to buy one of his stolen bike parts bike. The Guy doesn't even deserve the one star. Fake mofo

I was in from out of town and the rear derailleur cable on my recumbent broke. I first went to NBX…read moreEast Providence since they were the closest, they were displaying new TREK signs outside, so I think it was recently bought out. Anyway I was out and about and got to NBX right at opening time, they had a Bontrager Tandem derailleur cable in stock for $29.95. i asked the sales person to double check the pricing and she said that they told her that since it is longer than a standard derailleur cable it was a lot more expensive. I called Sirois bike shop and they had one in stock, same quality, stainless steel, tandem length for $10, so I headed over there. Seems like a good shop, I was surprised to see so many new bikes for sale and the sales guy told me they had stocked up after the Covid started so it would probably be a good place to go to get a bike right now.

I'm currently in the parking lot at sirois pissed. I spent 100 dollars on a new rear rim for my bmx…read morebike a couple weeks ago, first ride it immediately the axle broke 2 laps in. I called him over the phone and he told me I have to wait for his brother to warranty it and told me that they don't snap like that. he accused me of having a second person riding on it when I never have done that once on a bike. I called him and he told me word for word " I have a replacement axle " for my rim. I get there and again he tells me he can't help me. I have a professional drone person I hired and I had all new parts on this bike like hundreds and this broke and ended my day at the start. then they refuse to help? look at the pictures to see what I mean. In the pictures you can see fresh rim fresh thread and a fresh tire even.