I am relatively new into cycling as it sucked me in as a conduit for convenience in running local…read moreerrands expanding into a way to try to cram in as much exercise into my busy schedule as possible. It all started when I needed a bicycle for some new situations in my life where a car was not convenient so I decided to re-animate and tune my old bike(s) that my family used to use when I was a kid way back in the day that I still had lying around in the basement. Brandon did a wonderful job at a very fair price of getting my bike back on the road. However, I found that the bike wasn't great in wet roads or less than perfect road conditions and it was HEAVY. I remember as a kid how heavy and slow it was compared to all my friends and now I know why. So one thing led to another and as we know cycling is yet another sport rife with fancy, nice and expensive accessories and for someone who was out of it for so long I had no idea where to turn. I am glad that Brandon steered me right, he could have sold me so much crap that I didn't need and never known the difference but he gave me solid, cost saving advice. The only time he cost me money is when I (stupidly, my fault for not listening to him!) insisted he retune and re-activate the other two old bikes I had lying around. For that kind of money I could have bought a brand new bike almost and he even told me he would do it for sentimental reasons but that it was not an efficient use of funds. He was subtle and diplomatic, maybe too kind as some people take this personally. I wish I had listened. At any rate now I got some awesome bikes and in both cases I paid very fair prices. For example a lot of people look at the low prices of the big box stores particularly when their items are on sale. In those times yes you can save some money by going to REI. If you're so motivated I even recommend the experience and you will understand why big box stores are a waste of money. They sell you stuff on the cheap to start but nickel and dime you every time you have a problem or need help and never own the problems that occur after the fact. The truth is that Brandon's prices are already very attractive, in both cases about 20% or more under list from what I saw on the website. The time for killer deals is late winter where you can find some of the last year's latest and greatest bikes, stuff that would sell for top dollar, still brand new at 2nd hand prices. And the beauty is that if you buy from him he will help you out if you have problems down the line. For example to install a rear view mirror I needed a powerful air compressor and some tools that I just don't own and he didn't charge me for it. as various issues cropped up that he took care of for free. As long as you're not asking him to get you new stuff he will work around to help anything you bough from him work for you. After my experience I really would try to dissuade anyone from going either big box store or online just because of the chance of issues Brandon takes care of the customer. What I also like about Brandon and his shop is the culture. Obviously it's a nice clientele but it's not just a job for him as he lives the lifestyle. He gets to know the customer and taylors recommendations on what you really need and can afford. For the most part this shop specializes more in hybrid and mountain bikes because this is what cycling in Northern Rhode Island demands. The proximity to a lot of parks, trails, forests and the bike path as well as highly inclement road conditions half the year with sand from late fall to well into Spring on the roads makes road biking less practical around here and is the reason why I was glad to switch away from my old road bikes. I even ended up buying a nicer gravel racer with the mid sized tires that he told me I could inexpensively convert to a high speed road bike just by getting another set of wheels and tires but I am afraid of speed and he knows it, I was looking for an occasional commuter with more efficiency, and above all safety. That's how you have to roll in this area and being a cautious rider fearful of high speed but looking to make trips more than a couple miles long with lots of elevation change easier he steered me well. Now that I've tried hybrid bikes on RI roads in the winter and don't care for the speed that a true road or race bike can reach I am very happy and won't be going back, no more hair raising skids on sand, ice or road debris! I love Blackstone bicycles. I have been a satisfied customer for over a year and have bought more than a few items here and more importantly was talked out of buying many more pricey ones. I have been 100% satisfied with the quality of what I purchased, the honesty and appropriates of the recommendations, the treatment, the extra mile Brandon "pedals" to take care of his customers over the long term. I think this shop is an asset to this community and would recommend anyone new or experienced in the sport to buy here.

Was in a pinch and needed a barb for my hydraulic line. The mechanic was super cool and helped me…read moreout.

UPDATE: Almost a year later and a move across the country out bikes are still in great condition!…read more ------------- If you are looking for quality used bikes and repair I highly recommend Recycle-a-Bike. My husband and I just bought two bikes for ourselves and their customer service, knowledge and prices were outstanding. Support this non profit and get a quality bike as well!

I had two bikes to donate and in my research Recycle-A-Bike came up. I sent them an email to verify…read moreif I can donate my bikes and received an automatic response with answers to the most common questions they get. One of the questions was "Can I donate my used bike and bike accessories?" The response was "Yes. Donations can be dropped off during all open hours: Tuesday: 3:00 - 8:00 p.m.; Thursday: 3:00 - 6:00 p.m.; Saturday: 12:00 p.m. - 5:00 p.m.; Open on Sundays during the Summer (May to September): Sunday: 1:00 p.m. - 5:00 p.m. I visited Recycle-A-Bike on Tuesday about 7:00pm and a staff member welcomed me into the store. I informed him that I have two bikes to donate and he offered to help grab the bikes. He told me that he really appreciated the donation. When I was browsing the Recycle-A-Bike website, I noticed they offer a 5 week course to rebuild a bike-Changing flat tires/patching tubes, adjusting brakes, chain and cable maintenance, tuning and alignment of the derailleur/shifting mechanisms, truing up a wheel that is out of alignment, and checking/tightening bolts/fasteners on your bike. At the end of the class, you keep the bike. How cool is that?!

Customer service has never been the smile you get when paying for a purchase. That's being nice,…read moreand I do appreciate it. Customer Service is how a company steps up to correct a problem. When a bike lock won't unlock half the time, that's a problem. Although the lock was made overseas, Dash stood by the customer and refunded my money. THAT IS HOW CUSTOMER SERVICE SHOULD WORK. Even for the little things. Thank you Dash.

I was in this Sunday for a bike bag for my new bike, and Jason was so helpful and kind! I've just…read morerecently started biking again and often bike shop workers are pretty unfriendly in my experience and it was so nice to be in such a cool specialized shop and get such great customer service and friendly conversation. He showed me the New England Randonneurs which I will be joining and was so helpful!

This is a superb bike mobility shop for people with special needs who want to stay as mobile as…read morepossible for as long as they can. I am a physician who has a good friend with advanced Parkinson's . He is also a physician . It is very difficult for him to walk . We spent 3 hours with Dan and tried a few bikes. My friend was able to ride and came back from his first ride and said "I feel like I don't have Parkinson's. "The bike is expensive and it took 8 weeks to ship From Europe . Dan spent another couple of hours showing us the bike when the bike arrived and did fitting and fine tuned it. My friend took it for a spin as soon as we got home and he has been cruising around town on his own ever since . This is an amazing shop with a vast array of superb bikes for people with special needs. Dan knows what he talking about. When I first called him, he said that he would not sell a special cyclist a bike unless he felt that it was a safe option. Dan is preeminently committed to safety and keeping people mobile.

I live in Texas and have used Bike-on for my handcycle purchase as well as a power meter. They are…read morealways professional and have the best prices nation wide. I highly recommend them for any adaptive cycling needs.

Came here after a sad mishap with rentals from a shop elsewhere that ended with an ankle injury…read more They were very busy the day we came, but it was 100% worth the wait. Keith was a true star - extremely knowledgable, kind, and a pro with respect to the equipment. He was very helpful and patient throughout. Asked pertinent questions about skiing ability, and took the time to explain ski tuning the next day when we went to pick up our gear. All hail the master at boot fitting! 10/10.

After visiting VSS I felt fully satisfied with my new gear and confident that I was going to have a…read moregreat ski season. Their team made sure my boots were comfortable and fit just right. They were all very knowledgeable, kind, and caring. After getting my boots and skis fitted they even helped me chose a jacket that was bet for me. To mean this seemed like a great business and worth any wait! I will definitely come back and recommend to all!

I bought a dirt cheap treadmill on Amazon. Like most Thrifty customers I spent nearly as much on a…read morewarranty to back it. My thought process was simple if something breaks it won't be my cost to bear. In the first week that I owned the treadmill the walking platform cracked. I am half the weight that it's rated to support. Atlantic Fitness came out on warranty and fixed it right away . Almost 8 months later I found random bolts and screws falling out. The walking belt was loose. And the machine was squealing for the first few minutes of use. The warranty company was not fun to deal with but when I heard Atlantic Fitness was taking the call I was pleased. I had a very nice nice young man call ahead to let me know how far out he was and he showed up right on time. He promptly went through the machine replacing all the bolts, tightening all the belts, and lubed the platform. He was careful to show me how I could do it myself and even left me with some to spare. He was very friendly and engaging . I'm typically a private person and don't like people in my space. But it felt like having a friend over to fix my machine. I've had two fairly significant service warranty calls with Atlantic Fitness and I'm very pleased with both of them. I would highly recommend them to anyone and I'm sure I'll be seeing them again. The extended warranty I purchased has paid for itself and it hasn't even been a third of the warranty. Knowing I have this service provider makes the extended warranty well worth it.

Verry happy with the service I got. Took a bit for parts but that wasn't their fault. Tech was…read morecourteous and pleasant. Showed me his work after his completion and provided maintenance feedback.

DMK sports is owned by an amazing family who cares about their craft and clearly put work and…read moreeffort into what they do. I remember back in the day, after my friend Joseph "Carlito" and I had to bail out our mutual acquaintance, though no longer friend, Tyquan "Gouda" Suskowicz from Providence, we were low on money. If this happens to you, know that the good people at DMK Sports have items for multiple budget ranges and will be kind and helpful when assisting you.

The best soccer store I've ever been to. They have some pretty cool stuff that I've never seen…read morebefore. They can customize jerseys in the back. When you walk in, someone may not be at the front, but they will come up and assist you if you need it within the minute. The people here are super nice, and I love it here.

Bousquet Appliance does it again, after visiting other local appliance dealers they knock it out of…read morethe park. Great service, pricing and delivery was on time as scheduled. Check the other box stores and visit Bousquet,s and you'll not be disappointed. For the past 20+ years they have not let us down. If you need to have your appliance serviced, they get it done right the first time.

Did not respond to damaged dryer delivery after repeated calls....would not buy from againread more