What a pleasure it was today to meet Josh, and Andrew today. Great hang, super fun, totally…read moreknowledgable lads in love with music, and everything to do with bicycles. I tried a used foldable bike and it was ok, maybe, but reminding me of how uncomfortable biking has been for me, not liking a ten speed riding position, balancing, seat height, handle bars awkward to reach, all the things that make me prefer walking! It had 6 speeds but no way to switch the gears. So wanting to follow their enthusiasm and tweak the seat height and the handlebar position we chatted awhile about all kinds of fun things with music, and riding as new gear switches and cables and magic transformed this potential bike into a sweet ride. It felt like a different bike- smooth, easy, I actually said out loud, "I Love it, sold." I love that they're nearby and if the bike needs any adjusting I can bring it to them. They were so fun and kind. I will be back to visit just to say 'ello. Thank you my new friends!

I was able to walk in and get my flat tire fixed while I waited. The technician then took it for a…read moretest ride to make sure it was ok. The price was reasonable and they took good care of my bike. I highly recommend this shop. I'll definitely have my bike repaired there in the future. Its nice to have a good repair shop right downtown. I'm happy with the service I received

Owner refused to see my e-bike because he doesn't like the brand! This business should not…read moreadvertise e-bike repair!!

horrible negligent bike shop. Rode the bike 4 times, owned it less than 2 weeks and the crank arm…read morefalls off. guy claims to meticulously have gone thru the bike, cranks don't fall apart from meticulous work, they fall apart from shoddy work. had the same gentleman put on a rear cargo rack, also fell off. both grips spin freely like a throttle on a motorcycle. this guy is an arrogant self entitled clown who is going to seriously injury or kill someones child. seek bike repairs or purchases from a real shop. the bike I purchased is currently having the crank completely replaced along with a complete rebuild, this guy is a fraud and has no business building expensive bikes. this man has yet to learn lesson in what it means to be humble and have humility and except when you've made a mistake as he never offered any sort of apology for his poor craftsmanship. all I got from this clown was a "oh geee I wonder how that could have happened" on both occasion. oh geee I don't know, maybe cuz your horrible at your job. Sincerely, AVOID PALMER AMATEUR HOUR BIKE

Every sale. Is perfect for me. All my appliances are…read moregreat!! They order what you want. Many items are on the floor for sale.

Anytime I have an appliance need, I come to Whitco as they have the best selection and pricing on…read moreanything u need. On this trip, I needed a dryer and the salesman did not disappoint. Total transaction time took about 30 minutes from viewing, write-up, to receipt. They delivered on time and removed the old dryer without any issues. I highly recommend Whitco for your appliance needs.

I have a mini electric folding bike and my handlebars got loose and fell off. I had all the pieces…read moreand I first called Barry's in Worcester to see if they could reattach them and they wouldn't even look at it because I didn't purchase the bike at their store. So I called Landry's and they said they were happy to take a look. I stopped in Friday afternoon and Neil fixed it up right then in about 5 minutes! I had all the pieces so he was able to put it together quickly and they are reattached very nicely now. They didn't charge me ANYTHING for this! Excellent quick service - highly recommend!!! Will be back for any of my bike needs.

We purchased our specialized cross roads 3.0 bike from here. It is nice to work with Landry's they…read morewere able to get the bike sooner than originally expected. Sebastian was very helpful. He patiently explained all the features and waited for me to test ride the bike and then make adjustments as needed. He also installed accessories such as a bell and a water bottle holder. Very positive experience due to Sebastian's help. RAO

Brisket and ribs were excellent. Meats were a good portion. The smokehouse aroma as expected. Nice…read moreand clean. As with any popular place, you might have to wait a bit.

Look at me if you want, but don't Sturrrr…read more There are two main reasons I come here, and one is speeding through on the highway and stopping for something from the overpriced rest area located here. The better reason is for by far the best American barbecue food in New England and probably in the Northeast coastal regions. It's at the wonderful B.T. Smokehouse of Sturbridge about a mile off the highway and well worth the detour. Other than that, there's not much here, but it's so worth coming here for that food.

Great customer service, perfect repairs, and completed ahead of schedule. Very happy!read more

It's an okay shop. They are pretty doggone pushy about sales; I once looked at a bike in I think…read more2023 and got about 100 follow-up calls over the ensuing months telling me it would improve my life immeasurably, especially if I got a long list of accessories and outfits they recommended. Apparently they deemed my existing stuff as not being up to scratch. Their prices are quite a bit higher than can be found elsewhere. I don't see how that can work for long, given Google. You can basically take Performance Bike prices and increase them ~15%. Most LBSs cost a little more than mail-order, but only slightly. I don't know, I just found them to be a little skeevy in terms of salesmen and spewing BS. That being said, their mechanics are quite good and they have done tidy work on my bikes (unfortunately modern ones are way way beyond my skill level to work on).

I was taking the cap off my valve of my road bike and the internal valve came off. I was due to…read moreride with my son and brought the bike in. Well, I learned the presta's have two pieces. He tightened it and checked my rear to be Shute that was good too. Also checked and refilled the front. In and out in 10 minutes. Also, no charge. I bought a bike for my son who lives in Milford and was impressed with them. This took it to another level of satisfaction.

They had my bike for two months (this summer) to fix the hanger that broke. Kept calling for status…read moreand all I kept getting was they're working on it. Finally I had it with the wait and lack of communication only to find out that nothing was done to the bike. The annoying part is they could've easily said they couldn't find the part or don't work with the company which is unheard of if you're bike repair shop!! Not sure how they got all the 5 stars but the service was awful shouldn't be in the business

I decided to give Grace Bicycles a try after reading reviews here and because I wanted to support…read morethe independent local retailer. Also I wanted a Raleigh bike and Grace was listed as a retailer. From my very first email communication with Roy, the service and level of helpfulness were both exceptional. After exchanging a couple of emails, Roy recommended a Raleigh Detour 3.5 which he thought would be right for my needs. He asked me many questions to determine its suitability for me, measured me for bicycle size, went over the relevant versus unnecessary accessories and answered all my questions. With bicycles in the shop costing several thousands of Dollars, my near $400 purchase seemed to me to be relatively small, but I was treated as if this sale was very important to them. Despite a slight mix up in ordering (a mistake on Raleigh's part) which delayed delivery for a couple of days, I went away feeling very satisfied and despite the twenty minute drive from my home in Franklin to Grace and the fact that at least two other retailers are closer, I will not even consider going elsewhere for additional accessories or service.

Five Ironman races on a road bike and two Ironman races on a tribike, without a doubt, Roy is…read moreincredible. Suffering from tremors in my left arm, the idea of being in aero position never seemed possible until I spent the time with Roy in 2022 and tapped into his bike fit services and expertise. With Roy's assistance, I've since achieved personal bests and continue to rely on him to make adjustments based on different types of rides. The value of a proper "FIT" is amazing. Most importantly, the sheer joy in riding with friends on long rides is back. Roy is the man !!!

I needed new biking shorts and decided to go into this store rather than order online. Actually…read morethat was the right move. it turns out that sizing for bike shorts is unpredictable (i found a trek "mens S" that was literally the same size as another trek "mens L"). at pedal power i was able to try on many shorts and got one of the best pairs ever from a brand i wouldnt have considered without seeing them in person. its great having this store here locally

They could've charged me a ton to buy new brakes. Or, the could've charged me a lot to fix the…read morebrakes I have. Instead, gentleman talked about options with me for a minute or two, then got out his pliers, and bent them in to shape. Said it was free. To be clear, I didn't buy the bike from them... I've been in a few times. They've always been helpful. I've spent some money. But I'm not a regular or anything. They just take care of you.

I have only been in this shop a few times and each time I've found the customer service to be…read moreexceptional. From the minute you walk in the door, you are acknowledged and asked if you need anything. How refreshing! I will continue to patronize this outstanding shop anytime I need a bicycle accessory or bike gear. Kudos to such a wonderful group of knowledgeable and welcoming folks.

I was out of town and had a catastrophic flat on my fat tire bike. Not too many shops will touch…read morecarbon rims and fat tires especially when they want purchased there. However, they got me right in, fixed my tire, and sent me on my way. Thanks for keeping my trip alive.