Rude employees they were really friendly and nice when this place opened. Today I just left there and won't be coming back. Go to Starbucks coffee just as good way nicer people. read more

Tonight (December 12) is the 3rd time I've been to this place and the 2nd time I've been disappointed... The first time we went here we drove through, and everything was fine. I'm not even going to try and act like I didn't like the coffee because truly it was delicious but unfortunately, that's where the positive experience ended. The second time I went here was December 7 and the drive-thru line was about 15 cars long, so I parked and went inside. There was a small line, but I definitely didn't think that it would take as long as it did. There was only 3 or 4 parties in front of me, I waited for (what seemed like) about 10 minutes and ended up walking out because they still hadn't even helped the person in front of me yet. Tonight I drove thru, it was about 40 minutes before closing, I was the only car in the drive-thru. I pulled up and ordered a cold brew (plain cold brew in a cup, no ice) when I got up to the window to pay, they charged me exactly 1 dollar more than the price on the menu. I almost asked why it was more, but I wanted to make sure that I read the menu right. (I went back later that night, and looked at the menu that is outside of the building) and yes, I was correct. I was charged exactly 1 dollar more than the price on the menu. I also looked at some pictures on Yelp of the menus that are inside the restaurant, and it states the exact same thing. This is not about the dollar, I could care less about the dollar, I would not have taken the dollar back in that moment if they would babe offered me the dollar back (and I also tipped on my order) but questioning, the price is about the point. Customers should not be overcharged in any capacity. If something is $4.99 on the menu, we should be charged $4.99. I didn't have time in the moment to turn around and go back so I called. The employee who answered the phone was so incredibly condescending and rude. I asked if they charge more for the drink if someone doesn't order ice (I could maybe understand that because without ice you are getting more product) but she said no it's the same price so I said well I just drove through and I was charged one dollar more than what is on the menu and I even told her, it's not about the dollar it's about the point! Don't advertise a price and then over charge people, that is not right. She could NOT have cared less.. she started making excuses about how all of the cold brews are different, and said "I don't know what you ordered (even-though I already stated i ordered a plain cold brew, no cold foam, no sweeteners, no ice, nothing added, i the smallest size I was offered. I then asked "what is the cold brew that's on your menu for $4.99?" and her response was "all of the cold brews are different" and again I reiterate, "well what is a plain cold brew then?" She was annoyed and I could hear it in her voice. She was wanting to get off the phone, but didn't offer me an explanation or a solution. If I was her, as an employee I would want to make it right. I would also want to figure out why it happened, and would even go as far as taking a look at the menu myself and maybe even entering a "cold brew" into the system, and see what the price comes up in the register... Maybe it's entered wrong? But, like I said, she could care less and her condescending, disrespectful attitude spoke volumes. I don't know how many items this place sells each day, but if they are overcharging on even a few items, that can really add up quickly. read more

Service here is friendly, helpful, and quick! They have a large menu, so I'd recommend you check it out before going to not hold up the line like I did. The ambiance is modern and fun for meeting with others. There are numerous areas to sit and chat. I'd say if you have a group of 2-3 you'll have an easier time finding seating but you can always move chairs around. During the busy times it gets packed but it did seem that people cycled out when they were done. I came in with three children and a stroller not expecting the crowd. But it was manageable with me standing for a bit. Another group had to wait a bit to get a table. The pastries and coffees were good. I typically make my own coffee at home and felt the caramel latte and pumpkin spice were on par. I also asked for them half sweet and they were still delicious. Right behind them is a local donut shop so you can pick from their wide selection and then get a nice coffee from here. I haven't utilized the drive through but it's really convenient that they have one! read more

Better Buzz Coffee Placentia - Busy busy!!! The line moved fast though. - Coffee & Tea Near Me - Placentia, California

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I drove by this cute coffee shop recently and thought- that's cute. I need to try that place. I came in and was the only person in line and was not greeted by anyone. Ok- no biggie. I know things get busy. Then I waited at least 8 minutes for my order to be taken. I've now waited 10 minutes for my drink and a drink from the people who ordered after me has been made. I started this while still inside. It's seems people are cleaning up and restocking and no one has made a drink for about 4 minutes. It also pretty warm inside. I'm still waiting for my drink. Only one more drink has been made while I've been waiting. This has been a disappointing first time. Second drink of the order after me is now done and two more drinks of the people who ordered after me were made before mine. It took about 12 minutes to get my drink made. I got the Honey Latte and the lemon poppy seed muffin. The drink is ok. The muffin is good. A little hard on the top. read more

Great study spot with yummy drinks. Got their Cinnamon Pistachio Best Drink Ever, which is part of their spring lineup! read more

Better Buzz Coffee Placentia - Cinnamon Pistachio Best Drink Ever - Coffee & Tea Near Me - Placentia, California

The new Better Buzz Coffee Placentia location has such a spacious indoor setup, which is perfect for solo time, getting work done, or catching up with friends. Tons of seating options that aren't crammed together and to really connect. While there, I briefly conversed with another lovely customer while I was waiting for my drinks, then delivered the order to friends who live in the city. Loving the convenience of mobile app ordering and the drive-thru for those on-the-go mornings... but above all the sense of community it brings to the city. The yogurt bowl + açaí bowl are my food faves, and that Moroccan Spiced Iced Coffee might be my new standout. Use code PhonCh2860 or link http://engagement.punchh.com/b/BetterBuzzCoffee to earn a free regular drink read more

Better Buzz Coffee Placentia - Coffee & Tea Near Me - Placentia, California

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Coffee was 10/10. Lots of tables and seating and wifi is super fast. Great study spot. And the staff was unbelievably sweet. Loved it here !! read more

Happy to see this location up and running! I've been to better buzz a few times in Fullerton and SD. Not sure I completely understand the hype. In my opinion drinks are not my favorite and a bit over priced but I am still exploring menu and giving it a try. I ordered Killer Bee and wouldn't not recommend. Maybe just the medium roast or something but taste was not good. Also get EXTRA ICE if you actually want a cold drink my regular drink had only a few ice cubes which quickly melted... The syrups they use are Monin brand I believe just a psa. SF Hazelnut was not my favorite. Looking forward to coming back and trying something else hopefully it will be more delightful I will say service was great! Workers were all very nice and efficient. I'm sure this location will do great! Lots of room inside for getting work done. Drive thru is also convenient. read more

Better Buzz Coffee Placentia - Inside - Coffee & Tea Near Me - Placentia, California

Looks crazy in store, trash bins are so full and dirty. It is only 3:30pm, the floor does not look clean. The pastry showcase is massy too, some cookie and muffin fell on the bottom of showcase. The music is super loud. Terrible experience today... My family loves to spend time at cafe, wanted to try this store but so disappointed. read more

Better Buzz Coffee Placentia - Trash - Coffee & Tea Near Me - Placentia, California

So far the BEST COFFEE ... real coffee me and my husband ever had. We ordered Mocha and Nutella Croissant ... Yummy The place so big a lot of tables and chairs. You can hang out there. The Baristas so nice and helpful. We will come back here. Recommended. read more

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Attended the Friends & Family event via RSVPify today at Better Buzz Coffee. We were super excited to get in and receive a sneak peek at some great drinks and menu items ahead of tomorrow's Grand Opening. I had a Snickerdoodle latte which they made for me with nonfat milk and decaf. It was a little slice of heaven and such a special drink. I also shared the breakfast sandwich and that was very good. The place is really cute inside and it's big. I can see hitting this up as one of our new snack/coffee spots where the kid does his homework and I drink coffee before after-school activities. The people were all VERY nice and working their a$$es off. We'll definitely be back. ++++++++++++++++++++++++++++++++++++++++++++++ Update: Now that they are open, I came in again. The little guy had a swim lesson after school 50 minutes after I picked him up, so rather than waste 10 mins in the car back home and 10 mins in the car back to the same area, we went over to Better Buzz. I was right, it's a good place to do homework and have a coffee. I ordered a decaf Americano and savored the perfect temp of my coffee as we sat at a big table and my kid went to work. It was fairly busy but there were lots of tables. Service was fast and the people are just as nice as during the opening. I love having a new coffee option in the area. It's not cheap, so this would not be my choice for an every-day kind-of place, but when the little guy wants an acai bowl and I want a coffee and we both want a place to do homework in the area, this is a great option! read more

Let me start off by telling you guys that I've always loved Better Buzz -- I used to drive all the way to San Diego just to get it, and I still genuinely love the brand and their coffee. That's why it's disappointing to say this location hasn't lived up to the standard I know they're capable of. Out of five visits, only my first drive-thru experience went smoothly. The other times, my order was incorrect (even after I double-checked it), and I've had to come inside to fix it. On one visit, I asked for a straw and was told to grab it myself from a crowded area, which felt a bit dismissive. I don't mind paying premium prices for great coffee! I happily have for years and always will but consistent service issues make it hard to justify. The location itself is beautiful, but the overall vibe and service just haven't matched the Better Buzz experience I'm used to. I truly hope this location improves because I'll always be a fan of the brand! read more

Service is always great. My coffee is always consistently delicious. Today I got the chance to interact with Jessica and she was a complete sweetheart. She was friendly and had a smile for everyone. This is definitely my go to coffee place. read more

SUPER FRIENDLY BARISTAS!!! Anna was awesome and worked hard & quick to make my drink. Came here to try their seasonal drink - their gingerbread iced americano was delicious! Lots of variety in drink flavors, lots of food options, and lots of indoor seating (no outdoor seating). Great location- it's nice to have one closer to home! read more

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This is definitely new coffee spot! Friendliest staff, everytime i swing by, morning or evening. Suggest to order online ahead for pick up especially during busy hours. Lots of parking so not an issue to find a spot. I always get a 'best drink ever' and currently my favorite is the banana pudding best drink ever! read more

Better Buzz Coffee Placentia - Banana pudding best drink ever - Coffee & Tea Near Me - Placentia, California

Great food, great coffee! The cashier was very knowledgeable about the menu and helped me and my friend decide on some refreshing bowls. Coffee was wonderful. We got the Islander and the Yogurt bowl. The matcha latte and the honey latte. 10/10 would be back again read more

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This was my first time ever visiting a Better Buzz Coffee! I came in early in the morning for my coffee before work and surprisingly it wasn't as busy. There were a couple cars in the drive thru so I came inside. I was greeted when I came in and the place was extremely clean and inviting! There definitely was a lot to choose from on the menu so I just went with a safe bet and got one of their latest spring drinks (the Banana Pudding latte). Kat helped us out and her service was impeccable and very hospitable! She guided me through the menu and told me about the place since it was my first time and even introduced me to her other manager Jess who was so friendly! Everyone was so friendly and the coffee was great! Very nice start to my morning! I definitely will be coming back to try more! read more

Amazing customer service here!. Which ever girl that was working the drive thru today Friday April 17 2026 at 130pm was GREAT! drinks are always tasty! So glad to have one of coffee spots near by. read more

Amazing staff, asked what they prefer from the pastry case and they were absolutely right! The Nutella croissant is lovely with a hint of salt. I hate coffee so I went for the "Burstin' Blue raspberry" energy drink and the pop rocks are so fun! So coming back! read more

Better Buzz Coffee Placentia - Burstin' blue raspberry Energy drink. - Coffee & Tea Near Me - Placentia, California

I was so excited to see the sign for construction when this better buzz was being built. I used to visit Better Buzz when I would vacation in San Diego in college. I come here often since opening. The staff is great and super friendly. They get to know me my name and try to remember my drink orders. I have brought many friends and family members here and they all love it. I usually get the vanilla latte but today I tried a mocha latte for the first time. My kids love the acacia bowl and the chocolate banana bread. They have a lot of tables inside for dining and a nice drive through as well. I highly recommend trying better buzz! read more

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When I heard Better Buzz was coming to town, I was SO excited! My first time trying BB was 10+ years ago when I was down in San Diego and I am so happy they have made their way up to OC! I took the chance and went on opening day. I went through their drive thru (so ideal) and it was only about a 10 minute wait-way quicker than I anticipated! The staff from ordering to receiving our drinks were all super friendly. Their coffee is top notch and they have such a great and fun variety of drinks to fit every season! I tried their Gingerbread Best Drink Ever and it tasted like Christmas in a cup! I always stick to my usual caramel vanilla latte and I'm so glad I tried something new! I don't think you can truly go wrong with any drink on their menu. I look forward to coming back soon! read more

Better Buzz Coffee Placentia - Gingerbread Best Drink Ever - Coffee & Tea Near Me - Placentia, California

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Staff here is ALWAYS kind, efficient and helpful. I've always had a wonderful experience. Of course the food and coffee is excellent, but I always return to this location for the impeccable service! read more

Better Buzz Coffee Placentia - Honey Latte - Coffee & Tea Near Me - Placentia, California

I love better buzz as a whole. But this location needs some improvement in customer service. Very unhelpful with answering menu questions and the cashier walked away as I was trying to pay at the register even though the payment wasn't going through and never came back. Had to walk over to the pick up area and flag down someone since the employees still wouldn't help me on that side. Finally got her attention and said I still need to pay. You think at the minimum they would want the payment to go through. I was the only one actually in line so I think they were just focusing on drive thru customers. Restaurant was very dirty as well. I still gave 2 stars because the drink was made well. read more

Best coffee in the area! Nice clean place too. People that work there are so nice as well.

Better Buzz was having issues today with their WiFi. Our order took longer than usual in the drive thru. Spencer was a dear and very apologetic for the wait. He offered to pay for our drinks. Thank you for being so sweet, Spencer! He took the struggle like a champ! We love Better Buzz! read more

Really enjoyed this café, even though I got everything to-go and enjoyed it later at home. I picked up their Nutella croissant and a hazelnut latte, and both held up so well. The croissant was especially lovely--light, airy, and flaky with a generous but not overwhelming Nutella center. After a quick reheat at home, it tasted fresh-baked again: crisp on the outside, soft and buttery inside, and the Nutella got perfectly melty. It felt indulgent without being too heavy, and the texture was spot-on. The hazelnut latte paired with it beautifully. It had that warm, nutty flavor that matched the croissant's hazelnut-chocolate vibe, making the combo feel really cohesive. I also appreciated that they offer a half-caf option--such a thoughtful touch if you want the comfort of a latte without going full caffeine mode. read more

Better Buzz Coffee Placentia - Nutella croissant - Coffee & Tea Near Me - Placentia, California

Honest Review -- Expected More From the Hype I decided to try Better Buzz after hearing a lot of buzz (no pun intended), but overall the drinks didn't live up to the expectations. I tried three drinks: * Best Drink Ever - 4.5/10 This one was the most disappointing. It tasted watery and didn't have much coffee flavor at all. Definitely not something I'd call "the best." * Horchata Latte - 4/10 I didn't mix it at first, but even then my wife tried it and thought it was just "aight." Nothing special or memorable about it. * Mocha de Mexico - 5.5/10 This one was the better of the three, but still not great. It didn't taste much like coffee or Mexican chocolate, which was surprising given the name. The drive-thru service and menu setup were convenient, and the staff was friendly, but the drinks themselves felt overhyped based on what I've seen online. Overall: Not a terrible experience, but not something I'd go out of my way for again. I'd come back to try something different, but these three drinks weren't it. read more

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I'm feeling the buzz! Fun new place to try in Placentia. Would definitely be back. The music is a little loud, but the vibe is great. read more

The Chili Crunch Breakfast wrap hits! I love how fast the service is and friendly the staff are every visit! I recommend both the horchata and snickerdoodle latte's w/ oatmilk read more

Been to this place twice now, once last month and once today. The coffee was fine. However their kitchen doesn't respond well to modifications. Both times I ordered their chili crisp burrito with no ham. Both times I received the burrito with ham. Doubtful I will return if I want to order anything with modifications. read more

Better Buzz Coffee Placentia - Their print out even says no ham and the amount of ham in my burrito was a bit disgusting. - Coffee & Tea Near Me - Placentia, California

Food is great, drink is highly customizable and the baristas are super helpful. Like the vibe in the store, would definitely come back again. A team member named Kat was really friendly as well. read more

Better Buzz Coffee Placentia - Chocolate Protein Açaí Bowl and Strawberry Rose Matcha with added matcha and agave. - Coffee & Tea Near Me - Placentia, California

My new favorite coffee spot forsure! All the drinks are amazing and the food is prepared fresh! And Feather is a delight along with everyone else working there! read more

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Super cute place to study or hangout. The staff were super friendly and my order came out pretty fast.

I've been coming to this better buzz since they opened. The staff is absolutely incredible, everyone is so nice, accommodating, and makes you feel like your friends when you're there. The food is so good! I'm absolutely hooked on the Acai bowls and the Nutella croissant. The inside atmosphere is also so nice, it feels very trendy and like a great place to hangout with friends! read more

After a hike, we decided to treat ourselves and see what all the buzz was about. I got the Mocha de Mexico and specifically asked for it iced. It took longer to prepare than expected only to be handed a hot drink. When I mentioned it to the barista and cashier,they said this particular drink doesn't have an iced option. Had I known that prior, I would've ordered something else given I was looking for something refreshing to cool me down after that hike! Luckily, the drink was good, as was the food (we got the chili crunch breakfast wrap and a chocolate croissant). read more

The Best Drink Ever and the Banana version are my go-to drinks--they're both so good every time. The food is decent, but I really like the breakfast sandwich and the chocolate loaf. Definitely a solid spot if you're craving fun drinks and a quick bite. Service is friendly and welcoming. read more

Better Buzz Coffee is honestly one of my favorite study spots now. The environment is super welcoming and has that perfect balance of being lively but not distracting, so it's easy to stay focused for a few hours. I have to talk about the cinnamon cream cold brew because it is so good. It is smooth, slightly sweet, and the cinnamon flavor is not overpowering at all. Definitely one of the best drinks I have had from a coffee shop. On top of that, the workers are really kind and welcoming, which makes the whole experience even better. It is the kind of place where you actually want to stay a while instead of just grabbing your drink and leaving. Overall, great vibes, great drinks, and great people. I will definitely be coming back. read more

I have never had such a great experience at this location. I have been to the Fullerton and Santa Ana location and have never experienced this kind of customer service. I got the best drink ever (which is in fact, the best drink ever) with some cinnamon cold cream and the most delicious buzzing mouth watering bacon ciabatta. I also had the blueberry lavender lemonade and it was probably the best lemonade I've had so far. I am extremely excited to try their new refreshers on my next visit. read more

This better buzz location is spectacular! Great service, great coffee, and great atmosphere. I came today with a good friend of mine to do some homework and the atmosphere lets you get a lot of work done. The music was just the right volume and we will be back!!! read more

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Kat was the best!! Service was incredible and drinks and food were delish! Very spacious vibe too!