Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Very responsive and went above and beyond for replacing a laptop battery. Mike was able to do a…read morehouse call and the replacement took about an hour. The Apple Store said they needed 3-5 days and also cost more!

Excellent service from a fair and competent owner operator. He's been servicing my laptop needs for…read moreover 20 years. Purging viruses, transferring data files ( securely) and always responsive and kind.

I am extremely disappointed with the poor customer service and lack of communication from this…read moreoffice.

Mitch was unable to provide the hardware repair I needed but he did refer me to someone who could…read morehelp.

Extremely responsive and very helpful in navigating me from windows 10 to windows 11…read moreMitch is now on my speed dial for IT support

We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.

The entire team at 24HourTek is fantastic. We've been using them for our computer support needs…read morefor about 4 years and have been very impressed. They help create viable solutions for our unique firm needs. They communicate clearly and the techs are friendly, knowledgable and helpful. We appreciate all they do to help our business run smoothly and efficiently.

Great food, great guy . Stayed open later to make sure the food was nice and fresh for me…read more Definitely recommendè

The posted hours show that the shop is open on Sundays. I even discussed this with their staff on…read moreSaturday and they confirmed it was open on Sunday. So I went to the store and it was not open.

I would love to hear from this company - I have tried all of their phone numbers, emails, twitter -…read moreand no response at all so far. Please get in touch about mutual client where you setup their network and have all the keys. Their toll-free number is disconnected and Google Street View shows an empty office? I hope this doesn't mean they have abandoned their customers who have installed/managed equipment.

Highly responsive and knowledgeable company. They have provided a wide variety of IT services for…read moreus, helping install wireless networks, perform site surveys, and provide expert IT consulting. Highly ethical, accurate billing, and trustworthy.

luis's efficiency, short turnaround time, and thoroughness are truly admirable thus i'm thankful…read morethat he was able to repair my laptop so quickly. context: i spilled half a glass of room temp water on my macbook pro (april 9). april 11th (4/11), though my laptop can turn on + all of my data was still there, the keyboard and trackpad no longer worked. timeline: i contacted him through his website on monday (4/13) afternoon, then again on yelp monday night (due to my anxiety and urgency). luis called me wednesday morning (4/15) for details and the price cost to repair. we scheduled for me to drop off my laptop the next day (4/16), where i walked him through what had happen to the macbook and he walked me through what he was planning to do to fix it, as his success rate for liquid damage repair is 70+%. luis contacted me again later on the same day (4/16) via text message with photos + explanations with what had happen after opening up my laptop AND that the laptop was fixed & ready for pick up! after checking everything is fine/ good to go, i picked up my repaired macbook on friday (4/17). price: it was a $100 nonrefundable deposit to check if the laptop is fixable (paid on 4/16). $200 for labor + $20 for parts (lid angle sensor and 1 usb-c port) that needed to be replaced (paid on 4/17). total for my macbook repair was $320. sincerely appreciate the speedy fix and def reach out again for future macbook repairs/replacement parts.

It was supposed to be a perfect SF Friday. Golden hour was calling, I had my jacket on, and I was…read moretwo minutes from heading out the door to catch the sunset when I heard it. That sickening sound of a glass tipping over. Cold water. On my MacBook. My stomach dropped. I went from relaxed to full panic in about four seconds flat. I yanked the power cord, flipped it upside down, and did what any desperate person does at 6 PM on a Friday: I started frantically Googling. Most repair shops? Closed. Big-box options? "Bring it in Monday." The Apple Store? Appointment required, next availability: Tuesday. Then I found Luis at Mac Repair SF. I figured I'd leave a voicemail and pray. Instead, he answered. He walked me through exactly what to do in the next few minutes to give the laptop its best chance, and told me to bring it in. Just like that. What followed was one of the most refreshingly honest repair experiences I've ever had. Luis was upfront about the process from the very beginning. No vague "we'll see what happens" nonsense, no bait-and-switch estimates. He told me what he was looking at, what it might mean, and what it would cost. And then, this is the part that genuinely blew me away, he sent me photos throughout the repair. Actual pictures of the internals, showing me what was damaged and what he was fixing. I felt like I was in the room with him. The price was fair. More than fair, honestly. I kept waiting for some hidden fee or an upsell that never came. Luis didn't just fix my MacBook. He fixed my faith in finding a trustworthy repair person in this city. If your Mac is in trouble, whether it's a lazy Tuesday or a frantic Friday evening, stop scrolling and just call him. You'll thank yourself later.​​​​​​​​​​​​​​​​

My laptop and a cup of coffee had a very bad meeting. With Azam at Love Haight Computer my Mac had…read morea very good one. Within hours of what I can only describe as a domestic tragedy, he'd diagnosed, dried out, and resurrected my machine -- no data lost, no drama, and no lecture about why I shouldn't work next to liquids (Note to self: never trust "locked" coffee mugs again). He even expedited the repair when I mentioned I was heading out of town, which tells you everything about how he runs his shop. He offers data backup and recovery as his bread and butter, and given my luck I didn't need it -- but I was genuinely glad it was there if I had. Friendly, fast, clearly knows his craft. If your tech ever has a bad day, Azam is exactly who you want on speed dial.​​​​​​​​​​​​​​​​

I run a nonprofit, and I called in, went over, and I was able to purchase a thunderbolt mac display…read moreand thunderbolt wire on the spot with free delivery, customer service was incredible, Azam pays close attention to customer needs and provided me with discounts. He has helped us through several purchases over the months.

They helped me remove a very stuck screen protector from my Iphone camera, so helpful and very…read morequick!

Very happy. My elderly Dell was shouting beep codes at me. The techs fixed her and were great about…read morecommunicating what the issue and fix were. Quick turnaround. She's old, but she's red and I'm not ready to transition to the chrome/grey (boring) colored ones. : )