I've known Dan Bodner, the owner of Fido systems for a couple of years now. He's been an incredibly powerful resource to one of the largest BNI (small business) chapters in the Bay Area. I should know as I'm the Chapter's current President. During the most recent Covid-19 humanitarian crisis we're all experiencing, Dan was tasked to take our entire chapter from in person meetings in SF to Zoom meetings ASAP. What was so impressive was not that he got this done flawlessly which he said he could do, It was how quickly he turned the entire project around. Within twenty four hours, Dan took the few dozen members we have to Zoom calls online. Because if Dan's brilliant execution, our chapter will be hosting it's 4th weekly Zoom call on 4/1 and the attendance has been better than ever. If you're looking for an IT firm with incredible leadership at the top, Dan Bodner and Fido Systems will not disappoint. Without Dan I don't know how this would have played out... happy to report, I don't have to find out! read more

Very happy with Fido's work! Fido Systems came in as a referral from another vendor we were using, and we were really happy with the level of service they provided! They were very timely in their responses and were able to get our office up and running on a tight timeline. They were also readily available during the move-in and initial few days when we needed the most support. Their help desk is a life-saver. Look forward to partnering with them again! read more

Fido systems has been incredible so far. We've been working together for about a year now, and we honestly can't rave enough about them. Since they're local, they actually... fix our stuff! Quickly! We call them, and they treat us like their only customer. Their owner, Dan, is a truly good guy. I love how they send monthly reports so that we can stay on top of our requests. They are knowledgeable and kind. They don't talk down to our users (even when we have operator-error issues) and they are fair when quoting prices. Do we pay more for equipment than if we bought things ourselves? Probably. That may be one negative, that equipment we purchase is slightly more expensive. But from our perspective, we're happy to pay a small premium. Our computers arrive clean, fast, and installed with the right stuff, every time. Our favorite part about working with Fido is that they have a genuine interest in keeping their clients happy, since they're a small firm. Every big-box vendor we have gives us the same treatment of "get back to you in 3-4 days" etc. Not Fido. Quick to answer phones, respond to emails, and take responsibility. In short, we love working together. Their value set matches ours, and they know how to take care of a customer. Can you find a cheaper service? Maybe. But I doubt you'll find a company with such a good mix of value AND values. read more

I know Dan Bodner, the CEO of Fido Systems. He has provided me with a great deal of business insight and strategy regarding IT and IT systems and networks. I'm always impressed, not only with his breadth of knowledge, but also his ability to quickly understand my business needs and address those with concrete actions and solutions. I always feel very supported and cared-for by Dan and Fido Systems. He has great integrity, never pushy, always honest and fair, and always friendly and an absolute pleasure to work with. read more

Fido Systems is the perfect blend of professional, technical, and friendly that you could ever get. I worked with Dan and his team in my former job at a law office specializing in internet law. So, of course, we had to have the latest and greatest gadgets and softwares etc. We had to migrate servers, we had a complex fax, voicemail to PDF setup and whenever something hiccuped, Fido was there. The best thing about them is how fast they respond. They're real people who will give you real time and not just queue you up somewhere. They know their stuff, and they explain it to you! So you can learn about it along the way, and you don't get caught up in the same problem over and over. Another thing (I'm remembering as I type this) - they keep tabs on your computers for you! They send out newsletters that custom to you and you can check the health of your devices - and if one is getting too old and clunky - they'll order you a new one, fill it up with your old data - and have it running for you without even having to do anything. Seriously. Just great people who know their stuff. read more

I reached out to Fido Systems and Dan Bodner for IT services because his company is a certified B Corporation. His triple bottom line (people, planet, profit) approach to IT consulting is a reason I wanted to work with his IT services company. Having met Dan, I know he lives by his values and that ethical business is a foundation of his work. Dan has helped me research and evaluate the best computer technologies to use for my digital marketing business. He also offered strategic advice about how to improve my overall business systems and business operations. He and his staff are friendly, excellent communicators, and, unlike many other tech people, a pleasure to work with. I cannot recommend him highly enough. If you need help with computer networks, systems integration, cloud services, or managed service reach out to Fido Systems. read more

Dan Bodner was instrumental in guiding my firm in transitioning to a new cloud-based file sharing system. We moved from Dropbox to Microsoft One Drive. I find that many IT professionals have pre-conceived ideas about which system they feel is ideal. Dan on the other hand is a great listener and truly dedicated to the most effective solution that meets his clients' needs. He gave us the pros and cons of options. He wanted to be sure he understood the operations of our business before offering advice. In the ned he helped us establish a very effective and workable solution. I highly recommend Dan as a creative IT problem solver. read more

Working for a local Internet and phone service provider, I often come across businesses who either have no IT support, poor support, or are paying too much for too little. Dan Bodner and his team at Fido Systems are an easy referral. They have a clear and simple support model, they do a great job onboarding new clients, they are quick and thorough in troubleshooting and support, and they're a pleasure to work with. They have a deep bench of technical skills, from security to servers. Fido sets up your office technology to be working correctly from the start; they make me look good because technology works as it should. read more

Dan Bodner, owner of Fido Systems and his staff are the most competent and knowledgeable IT service company I have ever worked with. They are by far who you want to hire! read more

These guys just fixed a computer problem for me for the umpeenth time, and it convinced me to finally get around to putting up a positive comment that describes my experience with Fido. Relying on Fido to make key fixes to my work computer, either big and small, results in life being so much easier. I use so many different programs throughout my workday and have very little patience for computer problems. Fido understands that and fields quick phone calls and emails, with people who give me straight answers and smart solutions that allow me to get right back to work. They ask for you to let them log onto your computer if there's a problem you need to show them in real time, and they get the job done. Summed up, I highly recommend Fido. read more

Fido is full of promises but doesn't actually come through with them. Our experience with Fido has been horrible. Even to fix little things, days will go by and nothing will have been done. And when we complain, they find some reason to make it our fault. They have lied several times about certain things we requested, saying it can't be done or it is too complicated, then later I google it and figure out how to do it myself. They don't like to help with anything that they don't want to nor with any programs that they don't recommend themselves. We are paying a lot of money and getting very little in return. I know good IT guys are hard to find, don't waist your time with these. Find one that charges by the hour, paying a monthly fee is a rip off even when the IT guys are good, but Fido isn't even good! read more

Our business has counted on FIDO Systems for years and they have never disappointed us. They respond quickly and bring knowledgeable help to any situation, whether setting up, troubleshooting or a dismantling equipment and networks. In addition, they have always been fairly priced. We would recommend them without hesitation. read more