I popped in here last minute and had a gel manicure. After I choose a color, they told me they didn't have it which was a bit frustrating. I then had a super quick manicure. I felt like the woman was rushing through and didn't let my nails sit under the light for a full minute and I asked her if they were really getting dry and she said yes. Well they chipped within the first week so, no they were not dry. I won't be back - there are plenty of other great nail salons in the city. read more

Best Nails - Chip on gel within a week - Nail Salons Near Me - Washington, DC, District of Columbia

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My nails look great so far, but my qualms are with their bedside manners. You cant just come to America and milk us for our money, not learn or comprehend our language/cultural customs and expect us to be OK with that just because you do really good nails. Heck no. Sure its convenient but the man who did my nails had no bedside manners. FAKE IT TILL U MAKE IT BUDDY. He was rough, he didnt understand or feigned not understanding my wishes. He almost did my nails wrong because he pretended to understand my instructions (or didnt care if he understood) and did complete opposite of what I verbally confirmed 3 times before. He wasnt dressed properly, his shirt buttons had gaps in it and I could see his chest, it was just really unprofessional. I dont care if its the most convenient place in the world...Im sick and tired of paying for subpar service. read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

First impression: Convenient, affordable, quick. Everything you'd want in a nail salon. Last impression: Sloppy work. It's day 4 & my nails look god awful. You'd expect a $35 manicure job to last 2 week....never again. Save your money and time and please go some place else. read more

Best Nails - Gel manicure - Nail Salons Near Me - Washington, DC, District of Columbia

Great customer service and best SNS (dip powder) manicure I've had in DC thus far. I went to Tammy, the manager, who is extremely hospitable and very meticulous when she does nails. I've found my new nail salon. Everything is new and clean. They use sterilized tools that come in a sealed bag. I didn't get a pedicure but saw that they covered the tubs with plastic bags as well. I highly recommend this place. Thanks for the great service! read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

The worst experience you can have. I went in with my girls, one of the young lady asked me to sit down and do my nails. While I was in there, the lady who did my nail bosses me around, say put you hands here, put your hands there. Don't move! Turn off your massage chair, because the chair are moving, I can not do you nail. She did not even say one time please . Simply order and rude! I will never visit this place again. It is the worst spa experience you can have in DC. Me and my girlfriend looked at each other and like what is going on with this lady. See picture below, I did this mani 11/24 night, and it chipped on 11/26. There was some kind of bubble in the cheap nail polish. read more

Best Nails - Chips everywhere - Nail Salons Near Me - Washington, DC, District of Columbia

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This is my second time visiting this nail salon and it was much better than my first experience. For the sake of this review I will focus on my recent visit... I normally have an acrylic overlay on my natural nails because while long they tend to break easily. A friend of mine suggested the dip powder as an alternative to the harsh acrylic and I was happy to see this salon offered the service. I opted for a gel pedicure with the SNS dip powder mani and had two nails repaired. I was there for two hours. While the timing could be improved, the staff was very nice and actually worked on my mani/pedi simultaneously. I have been getting many compliments on my nails and for the convenience I will absolutely return as they are right across from my place of business. My nails were completely done with the powder, even the design. My pedi is still pristine. Again, I think they can do better on time but otherwise I am satisfied. read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

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Angel is no longer at the salon and if you want a quality service, I'd avoid the male tech...Tammy is still good as is the other, older lady. read more

Wheelchair accessible- in the lower level of Union Station and accessible by the elevator. A bit tight to maneuver my wheelchair, but it's doable. They always make me comfortable with extra pillows/towels since the pedicure chairs are too big. I don't recommend going during the hours of 4-6pm, it's always busy with commuters. Lots of colors to choose from. Nail tech listened to how I wanted my nails done and the gel didn't look thick (a problem I always have). A bit pricey ($88 w/out tip for gel mani and pedi with barely any massage or pampering). But worth the convenience. read more

Best Nails has become my new go to for my nail services. I kept asking my coworkers every day if the shop had opened until I saw that they were opened. Samantha has been absolutely amazing and keeps me together and on trend! The prices are affordable and they use quality products. No thinner in the nail polishes and they educate their clients on proper care and safety of their nails and enhancements. read more

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I recently found this salon tucked away in the lower level of Union Station. My nail tech Tammy did an exceptional job. I will definitely be returning. read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

I had about an hour and a half to kill before catching my train home, and was pleasantly surprised to find a nail salon so conveniently located inside Union Station. I showed up without an appointment, and they were able to fit me in pretty quickly, even though all of the nail techs were busy. The nail tech who helped me was very friendly and chatty. She was also super efficient and did a great job with my tricky and very short nails. She even gave me some advice regarding taking supplements strengthening my nails, as she had done. The price was a bit high - 52$ for a gel manicure and eyebrow and lip waxing, but it was worth paying for because of how fast and convenient it was. Plus, the quality was really good as well. Definitely worth going as it's a very productive way to kill some time before hopping on a train. :) read more

This salon took me in right away. I had no appointment. I was promptly seated and greeted right away. Everyone was very friendly and the lovely lady who did my nails did a fantastic thorough job. They don't use cheap nail polish and I never felt rushed one bit. I accidentally smudged one nail and she quickly fixed it. For a nail salon, it's one of the better ones I've experienced. If you have a lay over at union station, I highly recommend swinging by. read more

Best Nails - Lovely color - Nail Salons Near Me - Washington, DC, District of Columbia

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UPDATE: after one week, my dark purple eggplant gel manicure has turned green (see photos). If you do go to this salon, DO NOT get the DND Daisy polish! Of course, the other brand is $5 more.... read more

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On a business trip and noticed I needed an Acrylic fill. Right outside the metro doors. They got me in quick and I was on my way in 45 minutes. My nails are straight and look great for my upcoming meetings. read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

The worst experience I've ever had at a nail salon. I've been getting my nails done for over 15 years and no one has ever done as poor of a job. They attempt to do a pedicure and manicure. The job seemed rush. My toes where done poorly someone else had to assist her. My nails started to chip same day and on the third day most of my nails where off. I called and they told me I could come back in to get everything fixed. Once I got there they told me I had to wait about 2 hours due to appointment. I ask if I could just have my money back and they said they could only fix. If I could give this nail salon no starts I would. read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

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Do not utilize this place. The man did my entire pedicure in 20 minutes. All of my toenails are crooked and some way longer/shorter than others. When I tried to explain to him that they weren't even he told me my toenails were "ugly" repeatedly. No one spoke enough English to understand that I simply wanted him to make my nails even and take the polish off my skin. When I placed my foot in a chair to show him he aggressively yelled "ugly" to get my to put my feet down. I paid for my service, but let's just say I will NEVER visit this salon again! read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

I had a long layover, but was skeptical about some reviews. I decided to give a pedi a chance and I'm glad I did. Cindy was wonderful. She took her time and did a few bells and whistles my normal salon doesn't do. It was $28 for a pedi on June 10th and I got a compliment TODAY, on what a great pedi and I swim everyday. Other customers came and had services while I was there and reacted like the prices were a little higher, but it was worth the convenience. I'll stop in next time I'm in town. read more

I've had to quit two nail salons this year and finally found this place. They are super nice and helpful and Helen did my nails perfectly! The price is worth the service and quality. read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

Love this little spot! Great location! Everyone there is very nice and makes you feel very welcome. Ask for Tami or Helen for SNS- they are great! I have gone there for a few months now and they will do a great job. If you ever have any issues they are quick to fix! read more

Wow wow wow wow. I moved here for a semester and had such anxiety about where I'm supposed to get my nails done. And welp, I found my place and my new nail lady for DC, Samantha. I LOVE YOUR WORK. Thank you thank you. She has great skill and many many options. Love love love. read more

Best Nails - Nail Salons Near Me - Washington, DC, District of Columbia

This is absolutely such an awful establishment. I left an important document behind and called them twice to make sure that they didn't trash the document. I called again so I could pick up my items and guess what? Things were trashed. Why anyone would throw away important documents in a folder is beyond me. I'm so livid. The employees here are careless and impolite. read more

I asked them to massage my mans neck and they wouldn't do it because he was a man. I asked to speak to the manager and that's who I was speaking to. Please don't support their business. read more

I've been here many times as it's convenient to where I work and my commute. The service really depends on the manicurist. The man who works here is rude and does a sloppy job (my gel manicure lasted a week or less when he did it). However, my other experiences have been fine. It's a decent job for a decent price. If you're looking to feel pampered though, this isn't the place. The inconsistency is not ideal, but I return because the location is convenient and the price is okay ($35 for a gel manicure). I've also gotten my brows waxed here ($10) and the quality/service is good. read more

I had a pretty bad experience at this salon. The tech cut my nails way too short, even though I specially said do not cut them short. Plus, the polish is lumpy, which means I'll have to remove the polish and re-do it myself. Seemed like the tech was rushing to get to lunch or something. Never again! read more

I work near Union Station and have wanted to check this place out since it opened. Helen did my manicure, pedicure and eyebrow wax. She was great! I have been to a few nails techs recently that are rough and have cut me during the process. She was very gentle. They have only been open for 3 months but several repeat customers came in and the nail techs called them by name. I think I found my new nail & waxing spot! I highly recommend Best Nails! read more

Sloppy work. I got gel nails, and the polish was touching the skin around the nails. It has already started to lift less than a week later. I'm not surprised since it took much less time than usual. The manicure was also really hard on the skin around my nails. I was bleeding, and my skin was peeling for days afterwards. read more

Fool me once, shame on you. Fool me twice, shame on me. In other words, I decided to give this place a second chance and it was the worst mistake of my life. $60 later in left appalled and confused when my nails have chipped a day later. DO NOT BOTHER COMING HERE. I only came here twice because it was a convenient location so I kept wishing it would be good!! read more

Warm friendly service at a salon that opened just a few months ago. A great place to stop in while waiting for a train. I stopped in for a quick color change when I arrived at the station unexpectedly early for my train. My technician did a great job, quick and precise, and the price ($10) was good too. The salon is on the lower level, straight ahead on the right hand side when you get off the elevator. read more

Got me in and out quickly for a manicure. Was a little rough around the edges but I was thrilled to find them in a convenient location. Very nice staff! read more

I love love love this salon! I've been to several Salons on H st and have been disappointed over and over again! But Best Nails....this like heaven for my nails! I'm very particular about my nails and have ZERO complaints about how they do my nails. I get SNS manicures and it's been perfect each and every time. They last for at least 3-4 weeks with no chipping/cracking/fading! The pedicures are great, very clean,sanitary (they place a fresh bag over the bowl which I've never seen done before) and relaxing. I couldn't tell you which tech to go to because they're all awesome! And they also have the best music! Will definitely keep coming back here! read more

Terrible and overpriced. Pedicure was $37 and nail tech did not know how to use the tools so pretty much didn't bother. Lazy. She put some oil on my toes then slapped polish on. The whole thing took 20 min. Don't come here. They don't care and charge too much for doing precious little. Never coming here again. read more

The male nail tech is rude, did a horrible job and still expected a tip. I will never go again.

I received a basic pedicure from a young female (cannot recall her name). The pedicure chair was clean and the water temp and quality of the actual pedicure was pretty good, granted before polishing my nails she adjusted the seat to where my knees were nearing my chin (I exaggerate but you get the picture). I always bring my own polish...so I cannot comment on their selection. My only semi-complaint is that she constantly readjusted my feet and legs...strange, maybe a bit OCD. Oh, she tried to sell Dollar Tree flip flops for $5 when I asked for pedicure flip flops (the flimsy ones typically provided with the service). After several repeats she was able to locate the (free) flimsy ones. The location is perfect when you don't have time to visit your regular nail salon. read more

Day 1 and pedicure paint coming off! Skip this place. You have to ask them to sit under the dryer for your nails to dry. They do not care about giving quality service or ensuring your nails are dry. They try to get away with doing the least. Poor quality products; poor service. read more

This is my second time at this salon and each time I prefer to have the same young lady I believe her name is Samantha take care of me. She is very lively funny, personable, and also has real life advise lol Thank you Samantha for making my experience fun read more

Horrible customer service. I've heard mixed reviews of this and I decided to give it a shot. I have never been treated so poorly. I stood at the podium for 5 minutes being ignored by two employees I was told they close at 8 when all of their times say they close at 9. They refused to help me at all. And not only did they refuse they were extremely rude about it. read more

This is a new nail salon located in Union Station. Great location! Kim, the nail technician, did a wonderful job with my request for a shellac manicure. I highly recommend Best Nails!! read more

OMG!!! Best place ever, they got us in and took care of us. There was 2 of us and they did the works. We had several conversations with several of the employees and they were very personable, polite, and funny. We were all having a good time. We even had a conversation at one point and the whole salon was all involved. Great times!! read more