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Best Buy SE Denver

2.5 (147 reviews)
Open 9:00 am - 8:00 pm
Updated 1 month ago

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Chris S.

From the time you walk into this vacuous store with nothing but employees and product reps everywhere, you feel lost and ignored. We had to pursue employees to get help and then they couldn't even tell us where the Samsung tablet that was advertised was kept. Finally someone else told her, so she begrudgingly just walked away. We realized she might actually be going to get the product, so we followed. We asked questions about the tablet and she knew nothing. Asked her why the tablet that's on all their adverts and online wasn't on display and she responded that no one buys them?!? To which I said I wasn't surprised since it was stuck in a cabinet somewhere. Anyway, poorly run, no real customer care, employees without product knowledge or care, so could not recommend with any conviction. Sad, as we used to shop here often over the years.

Side view of back of dishwasher

** Beware of 15 Day Damage Window ** Ordered this dishwasher while we were doing a major kitchen reno. Had the contractor install the dishwasher and found that we could not push the rack into the back. When we pealed back the insulation on the outside we found a big dent (see pics). Called Best Buy and was told no returns after the 15 day return policy (I was at 21 days..). Very frustrating after spending $1,300 on a high end product. Be aware when you order that Best Buy is stringent on their return window. From here on in it's Costco and Amazon for me.

Pin is set off the side of a random road. Nothing around.

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3 years ago

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5 years ago

Order took way longer than quoted. Cashier had the personality of a stump. Seems typical these days though.

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3 years ago

Purchased a set of Beats Studios 3 and headphones broke after the second time using them. Best Buy won't exchange the units.

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8 years ago

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Brandon Brown was most excellent in providing me top notch service and friendly advice.

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Conn's HomePlus - Clearly advertised..yet not honored!

Conn's HomePlus

1.7(59 reviews)
0.8 mi
$$$$

If I could give negative stars I would!!! This store needs some serious overhaul on managers and…read moresales people!! GERRY in particular!!! He is a complete con man, liar and sales stealer!! He needs to be fired!! Went in to make a significant purchase, 6 items total last Sunday. We were greeted by a nice young man Donte, who listened to us, made recommendations, and answered our questions. Upon trying to sign the contracts the system crashed and he had to do the paperwork over.... 4 1/2 hours later, the system continued to crash and as Donte was trying to fix it, GERRY assured us that HE would have it fixed by Monday, all the while stealing the sale from Donte as it was his day off. GERRY then "promised" it would be delivered on Thursday. He called on Wednesday to say it wouldn't be delivered until Friday. All the while he is promising discounts for the inconvenience that he had to get approval for. Needless to say all of his "promises" are empty lies that he uses to continue to string customers along. Friday 2 of the 6 items arrived. When we called GERRY he said that he had to re wrap the furniture and that it would be delivered later on... Another lie, his incompetence was now very apparent... Late yesterday he " promised " the rest of the stuff would be delivered this morning... I got a call at 7:30 am this morning informing me that the truck broke down and would need to push back the delivery time to the middle of the afternoon. I have wasted 4 days of my life dealing with GERRY and I still do not have my items!!! This has been the absolute worst experience trying to get appliances that I have ever had!!! If you need appliances or furniture go ANYWHERE else but here!!! And do not under any circumstance deal with GERRY!!! As I am reading previous reviews, it sounds like this is normal for this store and staff!! You all should be ashamed at yourself for conducting business this way!!! CONN'S Corporate you need to look into this store as it represents the company as a whole!!!

If I could post no stars I would.. this store had a sofachaise advertised at $1299 clearly…read moredisplayed with color options, arm options, and chaise facing options all included in the price.. upon checkout I was asked to sign a credit card authorization with no breakdown of price, delivery fee etc etc.. as price seemed too high I asked for breakdown., they attempted to overcharge the advertised cost by $300!!! When caught them, they told me they couldn't honor advertised price!!! Unethical to say the least!!! AVOID this store!!!

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Conn's HomePlus
Conn's HomePlus
Conn's HomePlus

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Rutherford Audio

Rutherford Audio

5.0(1 review)
1.2 mi

I came upon Rutherford Audio online since Thorens listed them as their North American retailer, and…read moreI was looking to buy a new Thorens turntable. I was buying this as a gift and so timing was important; I needed to make sure the turntable was in stock and would ship in time to arrive by a certain date. These guys got back to me right away with answers to all of my questions, and stayed in touch with me from the time of purchasing to the arrival of the shipment. At the start they gave me the full honest rundown of the situation: the item was out of stock, but a new shipment was offloading at a dock in the Gulf that day, would be on a truck to CO the next day, and would be able to ship out at the start of the next week. When it came time to ship it, they did so with Fedex at a speed that ensured it would arrive on time, which it did. Everything worked out perfectly. The turntable wasn't cheap, but it wasn't anywhere near the top line expensive stuff Rutherford sells, so I appreciated that they treated me well and took my order serious even though I wasn't buying their top-end stuff. They seem like a friendly and honest company with great costumer service and great products.

From the owner: Rutherford Audio Inc. is a leading distributor of high-end home audio, home theatre, and various…read moreHi-Fi systems. All of our products are carefully selected for their commitment to quality and performance. Our brand representation includes: Burmester, ELAC, Vertere, Yacht Audio Speakers, Thorens, Roksan, Aedle, Schroers & Schroers, Scheu, Intercore & Genesis.

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Rutherford Audio
Rutherford Audio
Rutherford Audio

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Specialty Appliance

Specialty Appliance

3.4(91 reviews)
3.7 mi
$$$

Eric and David K have been our "Go To Guys" for all of our appliance purchases. We have some short…read moreterm rentals and keep them beautifully furnished with great appliances. These people have been stellar to work with. We believe the most important value we've received from the team here is their incredible product knowledge and expertise. Just had an installation for our personal home in Salida. From my perspective, the delivery and installation team is actually the key to our consumer experience satisfaction. Salespeople get us excited about the product. Payment is always kinda painful. Then comes the all important installation! Daniel, Austin and Will were a great, collaborative team. Their conscientious care of both our home and the new appliances throughout the process was exemplary. Their smiles, dedication to explaining each machine and concern about our satisfaction was incredible. Two parts on the dishwasher came with small flaws. They pointed out the issues and immediately addressed getting them replaced. Incredibly professional and enjoyable experience! In appreciation, B&K

We purchased a Bosch dishwasher in 2020. The saleslady was fantastic - answering all our questions…read moreand showing us each product we asked to see. She took her time and made sure all of our questions were answered. Naturally, we decided to go back when our GE oven finally died - well, the heating coil caught on fire. Being 25 years old, we decided not to repair it this time. This experience was horrible. The salesman showed us one oven - I never heard of the brand. I was interested in seeing the GE ovens, compare them with the Bosch. No, he would not show us the GE models. I asked to see the floor model of the Bosch oven that was listed on their website to compare prices and quality. He pointed in the general direction of their warehouse. I walked in, looked around but it was pretty full - I could not find it. He did show us the Bosch ovens at least - so one point for that. I was ready to leave, wondering if I could maybe find the original paperwork for the dishwasher to get that fantastic saleslady's name. But, we made our way to another business to purchase a Bosch oven.

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Specialty Appliance
Specialty Appliance
Specialty Appliance

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Best Buy SE Denver - appliances - Updated May 2026

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