If I could give negative stars I would!!! This store needs some serious overhaul on managers and sales people!! GERRY in particular!!! He is a complete con man, liar and sales stealer!! He needs to be fired!! Went in to make a significant purchase, 6 items total last Sunday. We were greeted by a nice young man Donte, who listened to us, made recommendations, and answered our questions. Upon trying to sign the contracts the system crashed and he had to do the paperwork over.... 4 1/2 hours later, the system continued to crash and as Donte was trying to fix it, GERRY assured us that HE would have it fixed by Monday, all the while stealing the sale from Donte as it was his day off. GERRY then "promised" it would be delivered on Thursday. He called on Wednesday to say it wouldn't be delivered until Friday. All the while he is promising discounts for the inconvenience that he had to get approval for. Needless to say all of his "promises" are empty lies that he uses to continue to string customers along. Friday 2 of the 6 items arrived. When we called GERRY he said that he had to re wrap the furniture and that it would be delivered later on... Another lie, his incompetence was now very apparent... Late yesterday he " promised " the rest of the stuff would be delivered this morning... I got a call at 7:30 am this morning informing me that the truck broke down and would need to push back the delivery time to the middle of the afternoon. I have wasted 4 days of my life dealing with GERRY and I still do not have my items!!! This has been the absolute worst experience trying to get appliances that I have ever had!!! If you need appliances or furniture go ANYWHERE else but here!!! And do not under any circumstance deal with GERRY!!! As I am reading previous reviews, it sounds like this is normal for this store and staff!! You all should be ashamed at yourself for conducting business this way!!! CONN'S Corporate you need to look into this store as it represents the company as a whole!!! read more

Got a washer/dryer combo and fridgerator. Price were cheaper than home depot and lowes when bought as package with promotion sales price. They have price match guarantee and actually went back because their own add beat the prices when I purchased and was easily matched. Add on 36 months zero % interest and lowes home depot can't beat them. Very pleased with delivery being in delivery window and professional. Would definitely recommend Conn's and purchase from them again! read more

If I could post no stars I would.. this store had a sofachaise advertised at $1299 clearly displayed with color options, arm options, and chaise facing options all included in the price.. upon checkout I was asked to sign a credit card authorization with no breakdown of price, delivery fee etc etc.. as price seemed too high I asked for breakdown., they attempted to overcharge the advertised cost by $300!!! When caught them, they told me they couldn't honor advertised price!!! Unethical to say the least!!! AVOID this store!!! read more

Conn's HomePlus - Clearly advertised..yet not honored! - Furniture Stores Near Me - Centennial, Colorado

Have had nothing but difficulty with Conn's since ordering a fridge online on 2/25/23. Delivery was to be 2/28/23 but received it 5/4/23. Paid to have the new hooked up and hauled off. No order per delivery drivers but did hook the new one up any way. The son of the driver came out of my house yelling "m$%#*r f*&%#r" because my dog "bit him". I asked to see the bite and, after standing in my driveway yelling at me, finally admitted there was no mark. She did attempt to jump on him but did not bite. However this same young one closed the back of the truck and told his dad we're leaving bruh". And they did. My daughter then called on Saturday and paid another $40 to pick up old fridge which was to be picked.up.yesterday or today aftfr submitting the paperwork. Just called again and paperwork still not processed so now could be Wednesday. This has been a HORRIBLE experience. read more

just to further my irritation with my review, their answer was to give me an email to send my complaint to.. connsreview@conns.zen desk.com.. what a surprise.. not a working email!!! AVOID AVOID!!!! read more

Very good place to shop at! Tons of financing options and the new staff they have is very helpful!

Thank you yelp. Hot box sales, switch and baiting on their contract. $400 a month on a washer and dryer that should cost 130. Needless to say hopped on yelp saw their horrible history and walked away. This place should be called Ex-cons. read more

Caleb the manager was great! I came in to look for a new bed. However I was nervous on actually committing to getting one but Caleb with his sweet southern charm made it easy! 10/10 would recommend. read more

RIP OFF !!!! JUST TO LET EVERYONE KNOW, I HAVE PURCHASED ITEMS HERE IN THE RECENT PAST, I WASN'T WINDOW SHOPPING. They do NOT honor their price match policy. I found the same appliances at Home Depot for $200 less and they said that they would not match it even though their store policy states that they will not only match an advertised price but they would beat the advertised price. The store manager couldn't care less about customer service or the written store policy. I will never shop here again and I will tell everyone I know about the false advertising and terrible service that Conn's offers. read more

This place is a con and scam. They approved me for a high credit line and sell prices much higher than other places. When I showed them a regular priced printer $110 cheaper at another store, they said they only match advertised prices. So they'll match advertised prices from stores but to match regular store prices they won't. This is coupled with their high interest rate. What a scam. read more

Ticket #805446 click here to watch a video of how they treat your items https://ring.com/share/6650240491137526432 Absolutely worst experience. I have been a loyal customer for multiple years now . I have spent thousands upon thousands of dollars through Conns . I am WARNING you now if you use their delivery service make sure you schedule for your items to be dropped off in the day time that way you can properly inspect everything. I had Conns deliver over $5000 worth of merchandise . A large couch, frigerator as well as a dishwasher. After reviewing the couch then the fridge then the dishwasher the individual took a couple pictures then left, please Note this was at night time with poor lighting. That next morning when the Sun came out I respected all my items . After inspecting the dishwasher there was clearly a fairly large Dent. This was a huge concern of mine as I spent thousands of dollars to have a new set in my kitchen. After reviewing my ring home video doorbell I had a clear video of their technician setting my dishwasher on the top front where the buttons are on the ground and then pushing the dishwasher over on its face. I then reached out to Conns on multiple occasion's sent multiple emails with proof of the Video. I was told several times that the pictures there technician took doesn't show a dent and I signed the waiver there is nothing they can do for me. I then took 5 pictures in the day time of different angles 4 angles in which you cannot see the dent one angle in which you can clearly see the Dent. Find attached This still wasn't enough evidence for them they clearly said, we can not see in our picture our guy took so unfortunately we can not do anything for you ... now im stuck with a $500 dishwasher that has a dent in it . So if you want to take a chance on going through what i am going through now be my guest. They do not Value their customers. I have spent over $10000 they will not make it right on a $500 dishwasher. I am a owner of a company and understand the value of customer service in all cases the customer is right whether they are or not, in this case I feel as I have not done anything wrong and have sent more than enough evidence to prove my case which in the end is still only going to cost me money. Very disappointed they are going to lose a customer over $500 is crazy to me read more

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If you want to get ripped off go here. They swindle all their contracts. For some reason on a 1700 dollar loan with 30% interest equals 3100. I'm sorry but I've done math before and I'm pretty sure that's wrong. You will go and talk to someone about it and they say "you signed a contract". For anyone bad at math 30% is only 510 witch should make the total loan 2,210. So everyone knows I got screwed out of 900 dollars. read more

Absolute WORST CUSTOMER SERVICE we've experienced in 50+ years. Managers Anthony and Josh are awful to deal with and don't care. They point fingers at each other, promise to return calls but never do, and lie to customers. Stay away from Conns, especially this store!!!!!!!!! read more

Sebastian, at the county line location , was very helpful and patient! He answered all my questions and did not make me feel rushed. Jan , over the phone, was also very helpful! I called the wrong location ,but he still helped me a ton! read more

When I showed up in the showroom, the entire staff was in a "meeting" in the middle of the floor. They were yelling at each other with one employee calling the other an alcoholic while another called another employee a slut. I was looking at refrigerators, as mine had died, and the manager told me they would give me a really good deal on floor models (while talking to me over the yelling and crying happening in the meeting). I felt so uncomfortable that I left to find lunch and ended up returning after my meal. I returned after my meal out of necessity since my refrigerator had died the previous day and I couldn't go another day without one. I picked a floor model and no "deal" that the manager spoke of was honored. Once the fridge arrived at my place the following day, it never worked. Conn's sent a technician out and they couldn't fix it. I was then told a replacement would be delivered in 2 days. I took the day off work to receive the new fridge and nobody ever showed up. When I called Conn's, they informed me that my fridge was never ordered to be replaced. Needless to say, I returned the broken fridge and went to a reputable source to buy a working refrigerator. I will never step foot in this business again and will continue to encourage anybody that will listen to do the same. read more

Poor customer service Purchased a product Received call night before Delivery time next day between 2pm-5pm Received another call the day of the delivery Indicating the delivery truck will arrive in 30 minutes. After 1 ht the truck did not arrive I call the 800 telephone # and was told the product was not available but could be delivered the next day. I agreed to a next day delivery because stuff happens and are usually fixable But the next day they delivered the wrong product Needless to say I went to another furniture company and received much better service read more

Buyers beware: there ARE hidden charges. I am a young adult who bought an item here to begin working on my credit. I made it very clear that I just wanted to purchase my item with NO warranty or insurance plans. Low and behold, the salesman is quick to point out where to sign your name on the dotted line, but doesn't mention anything when he slips in a paper for an insurance plan which ended up costing me much more per month. If you want quality service and customer care, you won't find it here. UPDATE: While I appreciate a response, I was already fully equipped with my own renters insurance. After trying on multiple occasions to resolve this issue, I was flatly told there are no refunds possible no matter what. read more

Hard to even give them one star!!!! We bought an LG washer from them and some how it broke a spring and completely damaged the washer....... not only that but we have now been without a washer for 3 weeks and are not expected to get it repaired for another week!! They sent out a 3rd party repair men to access the washer who ended up ordering 13 parts to replace... all that so he can get payed off of the labor for it!! This is not what the salesman said in the store.... key word SALESMAN (commission paid) said that if it ever breaks Con's would just replace it with a new one!! Obviously we are not the only ones who have trouble with this store with the rating it has. Lastly trying to get a call back from anyone is a joke so I wouldn't even try. read more

Conn's HomePlus - If you buy the warranty don't believe the salesman - Furniture Stores Near Me - Centennial, Colorado

If I could give less stars, I would. Our first sales associate, Madison was very helpful and knowledgeable. These sales associates work on sales commission, so when I went back to order my products, I asked for Madison. She wasn't working that afternoon and because I asked for another sales associate, I got ABSOLUTELY NO HELP. We ended up leaving and chose to buy elsewhere. After having difficulty finding the item we needed, we ended going back for only 1 of the items previously looked at. Madison was very helpful again and asked me to rush in to the store that evening so we could insure delivery on Thursday. Wednesday night, no call from Conns to tell me that there was trouble with the delivery and they were unable to deliver on Thursday. Time was taken off of work to be sure I would be home to accept the delivery. After making phone calls to follow up on the delivery this morning, I'm told there was a problem and they can't deliver until tomorrow. Now I'm being asked to take a 2nd day off from work with NO COMPENSATION for my time. If they would have called Wednesday night to tell me there was a problem, all of this could be avoided. Conn's does not care that they're inconveniencing their customers. I was told that because I already got a great deal, they will not compensate me for my time. DO NOT DO BUSINESS WITH CONN'S LONE TREE/PARK MEADOWS. read more

THE WORST EVER! First of all the saleswoman lost my personal information in the store and I had to find it for her. She was ridiculous. The delivery truck was over an hour and half late and the installation we paid for was done incorrectly unbeknownst to us. It leaked all night and all the next day flooding my basement and the sub floor under the kitchen, as well as destroying some personal belongings. It's been 5 days and I still don't have use of my $600 dishwasher. They finally sent out another crew of "delivery drivers" to fix the problem, but these guys weren't licensed plumbers as I requested and they couldn't do the job correctly either. I've requested the delivery and installation fee refunded, but have yet to see that completed. Don't bother even going into Conn's, let alone buying something from them. read more

This place is trash. My family and I were in the store for 20 minutes and no one bothered to help us. The one greeting we got was so half-assed, the guy didn't even bother to look up from his computer screen. All he could muster was a "do you have any questions? I'm an expert in recliners.." I went down the street to American Furniture instead lol. read more

Unfortunately this is the worse place ever. We bought furniture from this over a year ago and make our payments faithfully every month before its consider late. From the first day of each month they blow u p my phone 10 calls per day, until we make a payment. If we are late I would expect on call but we are never late. Actually when our first payment was due and I got the first ten calls to make a payment, I w anted to return the furniture, but they would not let us either. I would not recommend this place to anyone! I also spoke with the store manager and corporates offices and the harassment still continues!!!!! read more

They still haven't credited the credit insurance they charge on the couch I bought back in December. They told me to email them a copy of my homeowner's insurance and they'd credit the charge the next day. It's been six months, no credit. They'll call you right away though if their cashier hasn't applied your bill pay check yet on the day payment is due. When I say call you, I mean they call every 2 hours starting at 8am. I tell them I use bill-pay and the check is there. They thank me and explain that even-though they put a note in their system saying payment will clear today, I'll still receive calls for the remainder of the day. Also their system won't allow me to view my account. I've been in contact with them for the past 3 months trying to register, to view my balance and such (searching for the day they credit that insurance charge) and they still can't get me online. Not worth shopping here.. ever.. for anything.. Next time I'm going to just go there, have them write up this huge order, get things to the door for me, then cancel on these a-holes. read more

I would give them 0 stars if I could. This has been the worst experience ever. They are a bunch of con artists. I order several items and ended up buying two because I was being treated so poorly by the customer service department. The machines never worked and I spoke to many many people. They said they would exchange and then expected me to pay the interest on all the original items in order to do an exchange. If I choose to return they demanded a 15% restocking fee on machines that never worked. They would not service Elizabeth, Co so I could not get the machines fixed either. I tried to get a hold of the general manager for several weeks to get the restocking fee waved and no one ever called me back. I wasted more than 20 hours talking to many people and waiting on hold. The delivery men did not hook up the washer and dryer. They were suppose to hook them up and make sure they worked before they left. They claimed that they did not hook them up. I allowed them to put the boxes in our dumpster and they did not break down the boxes and put several other boxes in there without asking. I also tipped them $30.00. This was how it all started. Then my first invoice came and the units were $649.00 then second invoice they were $799.00 and they had the interest on the bill for the other items that I decided to cancel. I went rounds and rounds with managers and no one cared. I ended up having to pay a restocking fee to just get rid of the junk that they sold me and be done with these "cons". STAY AWAY!! Go to lowes! They have a 5 year extended warranty for the same price as "cons" 2 yr. read more

DO NOT EVER US THIS STORE IN ANY CAPACITY. Not only are their rates absolutely ridiculous, they messed up MULTIPLE orders in a row and when calling their customer service line it is always someone who is extremely unprofessional and has no phone etiquette whatsoever. Firstly they messed up my wives order for an ENTIRE WEEK by not delivering on the promised date and attempting delivery to incorrect addresses after multiple phone calls giving our exact address which is right down the street from this store. While delivering the couch the delivery gentlemen complained to my wives face asking why she had to have so many stairs and how Bull**** it was to have to deliver it. Mind you this was a completely normal roomy staircase. Absolutely unprofessional and disrespectful. Secondly they let us order other items as well and did not deliver at that time either. when asked about this they stated(again in a very unprofessional and stand off way) that one of the items we ordered is actually not in stock even though it says so online and how it would be multiple weeks before we got any other items because of this. They also stated that they did not know if this item would ever be back in stock and we should probably just cancel our order and place another order with different items, HOWEVER in doing so she stated we would definitely not get approved for the same amount of credit as we did with this order because "We already placed an order and are going to cancel it." ARE YOU KIDDING ME?! I asked to speak to a supervisor multiple times throughout this ordeal and was told either no or that no one was available to talk with me about this deplorable business practice and behavior. Do not ever buy a single product from this ridiculous store. read more

My first experience with Conn's was good, although we had some issues with the refrigerator, it was a smooth sale and I paid off the product as agreed on and paid no interest for my product. I returned 2 times to buy additional appliances. One of my purchases was set up for payments at $10.00 below what I needed to pay so I missed the deadline and was charged 650.00 in interest despite the fact that I went into the store the day my balance was due and asked about payoff, instead I was reminded I was paying for property insurance despite the fact that I had provided Conn's with my homeowner's insurance declarations page right after I purchased the product. I remember asking the salesman to ensure for me that my promotional balance would be paid for within the time as long as I made my payments on time every month, I still was short-changed and left to pay interest. The interesting thing about it all is that their computer printers were down and he couldn't even give me a proper copy of the document I signed, he had to email it to me so the first time I actually ended up looking at it was after being swindled by Conns. I've spent hours on the phone trying to remedy this and I get nowhere, so I will be looking into filing a complaint with the Colorado attorney general's office and seeing about a class action lawsuit, I know from reading reviews I'm not alone and being swindled by aggressive sales tactics and dishonest sales practices. My only hope is to leave as many reviews on as many sites as I can to inform the public not to purchase anything from this dishonest seller. read more

This is the WORST place to buy ANYTHING!! They sell only garbage and send you home with a bill that will last WAY longer than anything you purchase. Save your money, and time and don't waste them on the empty promises this place will give you!! Conn's anything is just that A CON!!! they will say ANYTHING at the store to get you to buy, but the company will not back them up!! Their promises are just CRAP and they sell CRAP too!! UPDATE 12/03/2018 Ok Jennifer, I will write and tell you my issue with your company, but I don't believe that you or your company will do anything to resolve it. Based on other YELP reviews (which if I had read before my purchase I would NOT have purchased anything from your store) your company sucks when it comes to true customer service. It is obvious that you only care about getting your almighty dollar and do not care about retaining customers or having customer loyalty. Rest assured I am going to follow up on my review with your response, so anyone looking will know exactly how my customer service experience went. On Oct 13th at the Centennial Store in Colorado, I found a TV stand with a space heater for 899.00, loved it. Went to buy it and the computer says its 999.00. Well that's not good that you are advertising something at 899.00 but won't honor that price when it is purchased. The salesman (Michael) says, Don't worry Customer Service will fix this after the purchase, just call them on Monday. The next day my TV stand was delivered in a cold snap. I immediately noticed that there were defects in the wood. The delivery man REFUSED to take it back and said Just call customer service on Monday they will fix it. I could not turn the unit on because it was too cold and would have broken it. The next day when I turned it on, I realized it was NOT the same unit on the sales floor. They had replaced it with a cheaper model... So I called customer service and reported this issue. Michelle from your Dispute Team IMMEDIATELY denied my claims saying you should have refused delivery!!! For Shame CONN's why is it always someone's else's problem. The Salesman says Call Customer Service, The Delivery Man Says call Customer Service, and Customer service says NOT MY PROBLEM!!! You do not stand behind your products, you are only there to get money from people, Shame on you as a company!!! I have called about this issue 3 times now and just get a run around. IT is defiantly a deciding factor that I will NEVER buy from CONNS again and I will make sure all my social media knows NOT to BUY from CONNS either. UPDATE 12/15/2018 I got the following email from Conn's...on 12/05/2018...just another empty promise...no one has tried to contact me and there has been no resolution.. Thank you for following up with us regarding your concerns. Please allow us to extend our apologies for the delayed response. We hope you know that this is not the way we want our customers to feel or the experience we wish for our customers to have with us. We have researched your concerns regarding the Urban Loft Console Fireplace and spoke with the parties involved. We have forwarded your concerns regarding your experience. You can expect a call from your local store to have your concerns addressed. If you have any additional questions or concerns, please let us know. We value you as a customer and thank you for shopping at Conn's HomePlus. Sincerely, Trellise So my review stands DO NOT BUY FROM CONNS read more

I must say that this company has the worse customer service you pay on time and after a year I still owed 400$ more then the original price in two weeks I called to get my pay off off and the amount changed from 1300 to 1900 and then 1500 all within 2 weeks and no payment made or due . I believe this company is only out to take advantage of people who are trying to build credit I would only say do not shop here unless you absolutely have to and never deal with calling customer service worst service ever!! read more

This was the worst furniture warehouse store I have ever been to in my entire life in the entire country. I just moved here and drove a moving truck around for nothing. I will take my business anywhere else. I don't think you could do any worse than Conn's. Maybe somebody with a brain should clean house. The people I dealt with would use a bathroom towel to mop the kitchen floor. They wrote up an order that they knew there wasn't time for us to make it to the distribution warehouse to pick up. Also in a crapy city with trailer parks everywhere. So we will see if they end up delivering it correctly. I'm not holding my breath! Also the salesman seemed like he didn't know anything. I said I was here to meet my sister and he looked at me like I was an alien. read more

Bought a Fridge and a microwave at the CONN. Buyer beware, we will match prices up to 30 days. In the fine print not mentioned by the Con Sales person Bob or the Con manager, ad only. Manager said he would call me back, didn't happen. 1 week later, 2 calls, no return calls. Went to conns and found a dish washer I liked and a washer and dryer I liked. Bought them at Appliance Outlet for less. Why waste your money at conns unless you want to be Conned. read more

Hilary is an excellent sales person with a lot of knowledge expertise and just a wonderful personality. She is my go to sales person for future purchases at Conns. read more

Had an excellent sales person - Humberto Sanchez who helped me with my purchase of a washer and dryer. Answered all my questions and enjoyed my time at Conns. So far my experience has been good. read more

Table is currently falling apart no one ever reached out to help and only kept giving me the run around!!!

Just like all the other folks......I will never shop here again. After moving to Denver from LA, I found it fairly easy to buy a new TV and Dishwasher from Conns. Decent prices, 1 year interest free...not too bad. Decided to actually buy a new computer from the Conns on County Line...and let me tell ya, thats the last penny they will see from me. Was on-line looking at options, and within 5 minutes of filling out an application...the sales guy called to reel me in. I sell stuff for a living, so I get....and I can navigate my way through that process with ease. Visited the store over the weekend, and picked up a new HP 34" All in One computer. The Sales Guy (Allen) told me he had driven to another store to pick up the computer for me since it was not in stock locally. Very nice, thanks for the extra effort. I spent the next two days on an Anniversary trip with my wife in the mountains. When I got home, I was excited to open the computer, and get it installed in my home office. Guess what? Screen was cracked all along the right hand side. It was factory sealed so I don't think it had ever been opened...but it was obviously damaged badly. Called Conns and they told me "You only have 24 hours to bring back something thats broken or defective...you're SOL" UMMMM hello? Allen sure as heck never told me that as he wrote up the sale. They finally agreed to sending the computer in to their 'repair center'....and its been THREE WEEKS with zero communication back. Not a phone call, not an email....no update from the management team or salesman. My first payment is due in about a week, and I don't even have the computer I'm supposed to be paying for *lol* THREE WEEKS, not one word...but yet they will literally call you 45 times if happen to fill out an application on-line to make a purchase. So my advice is this: Unless you absolutely HAVE to use Conn's (and some people do)....avoid them. While buying stuff is easy, they are hacks when it comes to customer service. I have on idea where my computer is, or if I will ever see it again! Hello Conn's are you OUT THERE LISTENING???? read more

As soon as I walked in there was a bunch of sales associates upfront just goofing off. Heard one of them say "who's up" and some girl named Tiey with big hair spoke to me for 10 mins about useless financing &what they had in the store.Didn't see her again after that. Until I walked past the beds and noticed her laying on one. Bad impression from the moment I walked in so disappointing! Ended up purchasing at AFW for half the price and better Customer service ! read more

Wanted to buy a $2300 TV -- I live 9 miles south of the store -- found out that Conn's won't deliver to my house, but I can drive to the Aurora warehouse and pick it up!!! No thanks read more

I bought a washer and dryer and end table from store #149 - the Conn's at River Point near the Costco store. Had a great experience with Milosh - he extemely polite and helpful. When the washer and dryer were installed the water valve was broken by the installation company. Water shot everywhere - caused a big mess and they had to shut off the main water. They said it wasn't their fault and left. I had to pay a plumber to come out and fix the valve. A week later I returned to Conn's to return the end table - unopened still factory sealed. That's when I learned their policy of no returns on any furniture or home accessories. This was never mentioned when I was paying the week before. I asked the asst. mgr. Lesley to help me. All she did was call the main customer service number and hand me the phone. She couldn't have cared less about helping me. I said I wanted her to handle this - get approval to refund $$. She said she couldn't help and I needed to speak to the manager; Salvador who wasn't there. She said to call him on Monday. I called Monday, Tuesday and Wed. He was never there/available and never returned any of my messages. I decided to just give up. The end table was only $150 and I didn't want to waste any more time. However, on the survey i received a few days later asking about my experience, I gave them 1 star and told my story. I received a call within an hour from Phil Martinez the District Manager. He was amazing! I was pleasantly surprised to get the call and know that someone cared. Phil went out of his way to help me. He called the contractor who had delivered the appliances and when they refused to pay me for the cost to fix the valve Phil provided a refund for the amount I spent. He also arranged for me to return the end table. I had been so very disappointed with my Conn's experience until Phil Martinez stepped up and made everything right. Conn's is lucky to have him! read more

I went into Conns today and wanted to buy a 65" tv. I wasn't sure if it would fit in my car. Joe and DeWaun were so helpful and went way out of their way to try to make this purchase work for me. Excellent employees and excellent service. read more

I purchased a washer & dryer plus the extended warranty. In 3 years, we had to call for service on the dryer for the same issue each time! They sent out a third party technician. Each time they reset the dryer so that it would work for the time being. My warranty was running out so I needed to call for service again! This time, I told them to fix the dryer with whatever it takes because the warranty is running out. Again, he reset it. 1 1/2 months later, the dryer failed again!!! I called back again. They wanted to send a tech out at my cost of close to $100 to fix the issue. They couldn't fix it in the 3 years it was under warranty why would I pay for your inept service now! I argued my case that they never fixed the problem in 3 years! I talked with multiple people about this and got the same response that my warranty ran out...I feel that everyone reads from the same script! It felt like I was talking to a robot. Same answer from everyone! The warranty wasn't up for the first 3 years I had to keep calling for service. They could care less about their customers. I wish I would have read the horrible reviews before we bought. I have posted this to everyone we know and they are sharing it with whom they know. I hope its worth it for this company not to get any repeat business or new business from people who reads this on social media. They got my money, but never again! Conn's is exactly what their name says, they know how to CON everyone that walks in their doors. Stay away! read more

The selection here isn't great for how big it it, but the quality is top of the line which I liked. The drawback to that was they charge top of the line prices, Best Buy, Sears, and American Furniture Warehouse have the exact same items at better prices, but it would be nice to be able to get everything in one stop, but not for these prices. Another reason to stay away is how pushy the salesmen are. It's like a stereotypical 80's used car lot. read more