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Marlton, NJ

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Best Buy Outlet

2.4 (5 reviews)
Closed • 12:00 pm - 6:00 PM

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P.C. Richard & Son

P.C. Richard & Son

3.6(56 reviews)
4.7 mi
•$$

Update... UPDATE…read more.. Emailed the president of PC Richards and they responded immediately. @JoaneCalvo contacted me by phone and has assigned full credit for the non functioning refrigerator and we will go to the store and select a new one of our choosing, including free delivery and installation. (And removal of the old one as well ...I hope! ) Hopefullly they will provide this type of service to all who experience such a problem. Appreciate the P.C. Richard & Son response and appreciate friends and family input and offers for a temporary refrigerator space and assistance as well! Upgraded to 4* because this type of intervention should not be necessary. We have been longstanding customers and they should provide appropriate customer service.

The sales guy was nice, and i like the dishwasher, but I've been trying to get my 8-month-old,…read more$1,500 Bosch dishwasher serviced for over a month. It stopped 1/2 way through a cycle, and had no power. We turned off the breaker, let it sit for an hour, turned the breaker back on, but there was no sign of life. The power was working, because it goes to my stove and the clock continued working - note that it's a gas oven, it only powers the controls. A Bosch repairman came 10 days later. He pulled it out from under the counter, and it was sparking. He said the PCR installer had cut the power cord to tie it to the power wire from the breaker, using wire nuts and electrical tape, instead of following the instructions and using the proper cable from Bosch. It probably damaged a circuit board and may have voided the warranty. He wouldn't touch it. Said it was against code. It's been 4 weeks since then and I've called service 4 times, each time being told the installation team would call me back, but nothing. Just nothing. I emailed the sales person, he asked me for a copy of the invoice (he was out), and he would get it done. That was a week ago. I sent him a follow-up, but haven't received a response. I'm to the point of giving up and taking it back to the store, and asking for a refund. I know they'll never let that happen, so guess I'll have to file a complaint with the BBB, and then take them to court. They created a fire hazard, they refuse to take responsibility, and now I've had the dishwasher sitting in the middle of my kitchen for a month. As Joe Pesci once kind of said, "I'm done with these guys!"

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P.C. Richard & Son
P.C. Richard & Son
P.C. Richard & Son

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Gerhard's Appliances

Gerhard's Appliances

2.7(36 reviews)
14.9 mi
•$

Had to do an emergency pickup because my freezer died. I rented a truck and drove to Gerhards where…read moreI purchased a new one and Jordan helped me load it up and I was on my way. I am a 3 time returning customer and I recommend Gerhards on the Blvd for your appliance needs.

Buyer beware. I bought local to support local. The Sales experience at Gerhard's was pretty…read moreseamless and all went well until the actual delivery. The delivery team took one look at the existing set up and decided (without actually trying) that they weren't able to remove the old units and install the new ones. They literally left my new washer and dryer in the middle of the foyer and said "someone else will be back to install". It quickly became evident that was not the case. After multiple calls to the store and customer service, the response conveyed per Mr. Gerhard was for me to call "call a carpenter to remove the door frame". Truly ridiculous as the existing units were installed in the same space. I ultimately had to remove these by myself (which took about 4 minutes) and convince them to come back to install the new and remove the old units. This was an extraordinary hassle and if not for customer service, i would have been stuck with the situation in these photos. If Mr. Gerhard or anyone else had extended the simple courtesy of speaking with me and taken the time to listen, this disaster could have been avoided. A complete waste of my time. Again, buyer beware!!!!

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Gerhard's Appliances
Gerhard's Appliances
Gerhard's Appliances

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Marlton Computer Services - Add a caption

Marlton Computer Services

4.8(33 reviews)
2.5 mi
•$$

I am a customer for life! They are knowledgeable and very quick to repair any problems…read more I have been going to them for very many years and have always been happy with them. Our entire family go to them for our needs related to our computers. Steve Horovitz

I have used Marlton Computer Services several times in the past, but after my most recent…read moreexperience and the way the owner handled my complaint, I cannot recommend this company. I contacted the owner and clearly explained BEFORE the service call that I had an older Apple Mac desktop and that, following changes to Microsoft 365, I could no longer use Word, Excel, PowerPoint, or Outlook. Knowing that I had a Mac and knowing the nature of the problem, the owner scheduled a technician to come to my office at $110 per hour, plus a $49 service-call fee and travel expenses. The technician spent more than two hours attempting to fix the problem before admitting that he was not sufficiently familiar with Mac computers to resolve it. My computer then had to be taken back to their service center so that someone else could work on it. What I find particularly unacceptable is that the owner subsequently acknowledged to me that he should have sent a technician who specialized in Macs. That is exactly the issue. I disclosed from the beginning that this was a Mac. The company--not the customer--decided which technician to send. I do not believe a customer should be expected to pay for a technician who admittedly did not have the expertise required for the computer he was sent to service. An experienced Mac technician should also have been able to determine relatively quickly whether my older Mac and operating system were compatible with the current version of Microsoft 365. Instead, I incurred hours of charges without the original problem being resolved. Before writing this review, I contacted the owner directly and gave him an opportunity to resolve the matter. I asked that the service charges be refunded, less the cost of the wireless mouse I purchased and kept. He refused. What makes this especially disappointing is that I was a repeat customer. I would have continued using Marlton Computer Services in the future had the owner simply taken responsibility for sending a technician who was not qualified to handle the Mac issue. A good business relationship isn't defined by whether a mistake is ever made; it's defined by how the business responds when the mistake is brought to its attention. Businesses make mistakes. Good businesses acknowledge them, make things right, and preserve the customer's trust. In this situation, the owner acknowledged that a Mac-qualified technician should have been sent, yet still expected me to pay for the time spent by the technician who lacked that expertise. In my opinion, that is poor customer service and a very shortsighted way to treat a repeat customer. The company has now lost a customer who had used them several times in the past--not because a mistake was made, but because of the way the owner chose to handle that mistake. Based on my experience, I will not use Marlton Computer Services again and cannot recommend them to others.

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Marlton Computer Services - We repair Apple's and Pc's

We repair Apple's and Pc's

Marlton Computer Services - We know all the in's and out of windows 10

We know all the in's and out of windows 10

Marlton Computer Services - Lets work together to be more productive

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Lets work together to be more productive

Best Buy Outlet - appliances - Updated November 2026

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