I just love Berry and Sweeney Pharmacy. They have been in the community for many years and when you walk in everyone knows your name. Its always like a family reunion when you go in there. Today, I was blessed with a cookie that had a rose on it. Not to mention they know when your medication is due before you do. Thank you all for always making my day so extra special. By the way when they have me my cookie it was a whole perfect cookie. Smile read more

Berry & Sweeney Pharmacy - Drugstores Near Me - Pasadena, California

Barry & Sweeney I love this pharmacy they have been there for me since day one. They are a truly special place I've never been out of my medications thanks to there reliability one time I thought for sure I would not get my medication and I was worried because I'm diagnosed with pulmonary hypertension so I rely on these pills. It was late all of a sudden I hear a knock on the door mind you I live all the way in Fontana, California Barry &Sweeney's in Pasadena when I open the door, they had personally delivered my medication. I don't know how anybody can compete with that thank you Barry &Sweeney thank you Veronica you're the best.. and everyone else that works there you guys are awesome and it's appreciated thank you again.. read more

The manufacturer of the medication I was seeking said that Barry and Sweeney had an agreement to carry the meds. B& S said initially that they would get this med, then said no they would not get the medicine. I wasted time and goodwill on their not telling the truth initially. read more

I love this pharmacy so much , they are so nice and helpful with all my prescriptions.They deserve a 5 stars

They help doing insurance problems. They also deliver to everywhere. Customer service is excellent

They treat you like family and will do everything in their power to make sure you get your medication. Such a wonderful pharmacy, I have been very worried about the team due to the Eaton fire and pray that they will not close. read more

Do not go here! The pharmacist is incredibly rude and condescending (she called me sweetie!) I was having a medication transferred here from another pharmacy and the pharmacist was insistent that I did not have prior authorization from my insurance company even though I was holding the approved prior authorization in my hand as I spoke to the pharmacist. On top of all of this, she wouldn't let me get a single word in. She told me that my prior authorization was "outdated" as it was approved on 12/19/2023 (today is 1/24/2024) but if she had let me explain she would know that the prior authorization is approved from 12/29/23 to 8/29/2024. She also told me that my primary care physician had canceled the prescription but when I called my PCP's office they had no record of canceling the medication. She was one of the rudest people I have ever spoken to and I will never return to this pharmacy. I recommend that if you want to be spoken to as a human and not like an animal with a tail that you do not go here. read more

My experience with Berry & Sweeney is beyond exceptional - staff are courteous, professional, and extremely helpful, and yesterday the driver went over and beyond his duties to ensure the delivery was made - best pharmacy on the planet! read more

I have never found a drug store that's as helpful as Barry and Sweeny. I drive from the IE because their kindness and thoroughness. I have been working with Wendy and other staff. They have all provided good customer service. I have had issues with chain pharmacy not following through and providing timely service. Barry and Sweeney gets the job done and goes well beyond the minimum. read more

This place looks like it's in a 3rd world country. It's old, dirty and an absolute joke for 2019. I'm sure the owners are raking in plenty of money here because I see at least 10 employees in the back. All though I come in here to pick up medication twice a month as a good deed to someone else I always have to sit and wait when there aren't any other customers here, like wtf is going on with the front end of this pharmacy? (Allow for plenty of time) To there credit the girls at the counter are very nice. It must be poor management as a whole. read more

Absolute incompetence. Verified with two of the stooges there that my meds would be delivered by the end of Tues. Tuesday comes and goes; Don't hear from them. Called in and ask what happened. Now, they say it'll be delivered by the end of Wed. Wed comes and goes; Don't hear from them yet again. A particular careless moron, Elizabeth, confirms that she receives my emails, as I've emailed her three separate times, yet she hasn't responded to one. I bet you're thinking, well, she probably called you instead...NOPE! Now it's Thursday and I'm out of meds, so I call them and these idiots say that they've been OUT OF THE MEDICATION! Thanks for letting me know, assholes. As much as using CVS is a pain in the ass, at least they communicate well. Never again will I use a small pharmacy. read more

Zero stars, do not come here! I was hoping to get my medications here after my doctor visit but this place is a joke. Once you enter you see girls on their cell phones and chatting with each other and no one sees you. They even make racist jokes while customers are just waiting, are you serious? Clearly there's no management here, the people in charge suck at their job! I will take my prescription somewhere else, stay away from this place read more

100% absolutely hands down the best pharmacy I've had to go through. they all walked me through every step of my medication issues. thank you to everyone at berry & sweeney for such awesome service. You guys have been nothing less than amazing! For anyone questioning going through them! I Highly recommend it!! -Kessler read more

I always have a great experience with Berry and Sweeney!!! I run a treatment center and this has been the most efficient way to make sure our clients get what they need quickly! The staff here is great always very helpful and will go above and beyond to make sure we are satisfied with our service. Max the delivery guy is amazing!! He always takes very good care of us. I really appreciate this pharmacy. read more

Under the circumstances the did a outstanding job for Pacific Clinics. They were prompt and curtious. read more

I've had good days (very rarely!) and I've had bad days. I order refills, but I've never received them the same day. Sometimes, 2 to 3 days later and a few times "You're not ready for any refills." By the time they would get to it, it will in fact be on time. I have also seen some of them sitting at the counter, eating their lunch. The phone will ring and they would either just sit there and let it ring, talking to one another or get up and walk right passed the phone. Even the ones who went into the back for a couple of minutes will come to the front, ignoring the phone ring. What is wrong with these people!? read more

No they are on time with my medication. At first I had to call for a few months to ask them when they were going to fill my medication, but this month they actually came a little early without me having to call and remind them I was almost out. So I am happy with their service now. read more

This is my current pharmacy of choice. They're in the hood, and so am I. In fact, they're right behind Louisiana Fried Chicken. What separates this joint from Martin's Drugs, is that Berry & Sweeney have a soft serve ice cream machine! Yup, you heard right. It takes one back to the old school days of fountain sodas, ice cream cones, that you could get at a pharmacy. You can't get fountain sodas here, but junk food, along with soft serve is there for the taking. Pay before you take. My entire family gets their medications from Berry & Sweeney now. Yes, it's in the 'hood, as I mentioned, so try to not look scared while walking over here. They also offer drop off services, so you can leave your prescription, and pick it up within a few hours, etc... They're a great bunch. read more

The Berry & Sweeney Pharmacy located at 1377 North Fair Oaks Avenue Pasadena, CA 91103 has been declining in service and quality, we been clients of this pharmacy for over 8 years and the recent changes in management has yeld disastrous to the quality of customer service and over all quality of the efficiancy of the pharmacy, the new hirees do not have any costumer service edicate, when one arrives to the line costumers are not acknowledge, many times they are either short staff or the staff is just MIA, and or talking with eachother, I caught a couple of them on their phones and not acknowleging the customers, the place is not well kept in cleaniness and getting to the phone forget it, I have been told that no one is willing to answer the phone calls, no one wants to take responsabilty when the phone is finally answer and a refill is order and promise to delvier later on in the day and three days later no show, so the whole process repeats calling is a nightmare, recently I been trying to reach them for the past three days and no answer as I am typing this review I been on the phone trying to reach them for over 20 mininustes since I do not want to walk over(since I do not have a car a the moment), and only to find out that my son's Doctor has not sent the Rx, but I have to make that walk since my son is so very low on his Medication and is a must, so I am actually getting ready to walk over to the pharmacy, I was hoping to reach them before I have to walk to them but after three days of trying to reach them fat chance that they will answer their phones.Now I am going to make the trip and just hoping that they do have the Rx and I don't make the trip only to find out that my Dr. has not set anything and I will have to wait until Monday. This will be my last trip to this Pharmacy will be changing my whole family to my local CVS. I try to give Berry & Sweeney Pharmacy a chance. I voiced out these concerns with them directly before hoping that they will go back to their old "good neighborhood quality service" but they do not seem to care for the customer's oppinioin so after giving them a whole year to resolve these issues I am done and ready to move on to a more reliable pharmacy like CVS. read more

This pharmacy deserves a negative big fat 0. They never answer phone calls nor do they retun your calls when you at least expect them to do so. When you show up to pick your medications, they are never ready even when you call them in 3 days before. I don't know who is running this place but they should be fired. I have been here twice and both of my experience have been out of a horror novel. Stay away from this place!!! Please fill your medications anywhere else but here. read more

I have been dealing with this pharmacy for 6 years and like them SO much that I still deal with them after having moved about 15miles away. They prepare all my meds -- which are constantly changing or running out or being transferred -- and mail it to me. What is amazing id they ALWAYS do it right and I cannot remember them having made a mistake. It is so nice to go somewhere other than the big chains which are like conveyor belts, as this one is one of the last neighborhood pharmacies that is really hoppin and helpful. They really care about their clients. It is awesome (for a pharmacy!) If you have ANY PROBLEMS EVER WHATSOEVER THERE ASK FOR 'GILBERT' ,AND TELL HIM TOM REES SENT YOU. You will be treated lke a king! Gilbert is an amazing man. Good luck! read more

They had my medication when no other pharmacy could get it and I must have that medication. They saved my life. Also since I cannot drive they made arrangements to have medication delivered. I am lucky to have found them. read more

Bullshit service very poor service when it comes to refills. This is their second time delivering my sensitive medication I believe on purpose late. The guy called to confirm and a but never showed up. My last time dealing with this pharmacy. I need to find one that equally service trans black people. I'm just saying. read more

I have been at the pharmacy for over 18 years and I have had both bad and good experiences. But even with the bad experiences, I have been personally contacted and apoligized to. But the pharmacy has gone down in quality ever since the 2 older men sold the pharmacy to new owners. I hope that someday this pharmacy will go back to be a "Friendly Neighborhood" pharmacy. read more

This is a great drugstore. They are old-fashioned and thorough and have a deeply felt value for customer service, sadly lacking in corporate America these days. They will provide pro-active help getting recalcitrant insurance companies to pay for medications you need. Home delivery is the cherry on the cake!!!!! I recommend Berry & Sweeney 100%. John Benson, MD read more

We use this pharmacy to fill our meds for our facility. They go above and beyond in maintaining communication with us as well as being quick and efficient. Maryanna L, we appreciate you and all of your hard work. Thank you for all that you do! read more

Berry & Sweeney has been my pharmacy for many years. The exterior and the interior don't really matter to me. They earned my business because of how quick they are able to provide me with my prescriptions. The service is above standard and they always explain to me thoroughly on how to use any prescription I pick up. read more

I use them because they deliver for free. It's a small almost shabby place, but they are up to date and professional. Very bad that their hours are not convenient. 9-6 daily, 9-4 Saturday, CLOSED Sunday! Great for Spanish Speakers. read more

A female employee that works at this business was very rude and demanding out side the parking lot. She demanded me to move my car because I pulled over the "no parking" zone and she threatened me by saying she would call a tow truck if I didn't move immediately. Little did you know, I was there for less than a minute and my grandmother was just gathering her things so she could pick up her meds. I didn't want her to walk much bc there was no parking near entrance. This lady was hispanic/ late 40's/black hair/ drove a black car. I hope you will change your attitude and learn how to approach people in future! read more

They give great lip service to things, but have bad follow through. They say they will call back, follow up etc then don't. Also, very often, I call and the phone rings then hangs up (5 times in a 6 min period for instance). It's not my phone, because I call from both a landline and a cell phone. read more

The staff is awesome but the pharmacist is a pompous prick! He apparently had a bug up his ass today and refused to fill the exact same prescription he's filled numerous times before. read more

This pharmacy is terrific, and is very easy to work with. They have taken good care of my patients, and recommend them to anyone in the Pasadena Area! read more

There nice and I sort of enjoy coming here. I've been coming here since I was a kid so it has a lot of memories. Something that I hate about coming here is the wait time. They told me 30mins and I came back in almost 2 hours and they still didn't have my son's medicine. Very annoying because he's very sick. Ugh the irony of them losing my medicine when I need it! read more

This is a great pharmacy. Everyone there is super friendly. They fill the prescriptions quickly, and really give a crap about their customers. Yeah it's in what some people call the rough side of town.....honestly it's really not that bad. Give them a try.....you won't be sorry. read more

Just received a home delivery from this pharmacy, all the way to Van Nuys. I feel soo bad that it didn't occur to me to trip the kindly gentleman who made the delivery - at 9 p.m. This kind of amazing, reliable service is hard to find. IOU read more

I find it unfortunate to have to write negative things about this Pharmacy. The counter personnel are delightful and I've dealt with them for years, This is also the first time I've ever written an internet review, The pharmacy offered to 'split' a prescription. When I returned to pick up the remainder of my prescription it was at a higher price. I asked to speak with the pharmacist who proceeded to lecture me about economics and something about a loaf of bread. I simply asked him why I wasn't informed of the higher price when I was offered the service. He told me that most customers would expect and assume a higher price. Uh not me...it should be mentioned. He refused to honor the original price and turned and walked away. Customer service is not his strength. Take your business elsewhere. The prices are high. I told him I wouldn't continue business and he said fine. Oooookay. read more

They are INCREDIBLY slow! My wife is bi-polar and I have congestive heart failure so it's hard for us to pick the meds up. For one of her psych meds it took them 4 DAYS to get it to us! As it was, my wife went through visual and hearing hallucinations before they got it to us. I called them day after day and it was one excuse after another! Currently, we are on DAY 3 of waiting for her psych meds with NO results!! These guys are terrible!!!!!!!!!!!! read more

i love berry & sweeney there the bomb pharmacy! i love them cuz the ppl are so friendly, and if i need to walk i can thats how close it is to my house. you can just feel all the energy when u step foot inside with smiles the hello's, how u doing, haven't seen u in awhile, plz come back again. thier great i would send my frenz and family to berry & sweeney anytime! read more