This is my go to pharmacy through my dermatologist. I been using them for the last 10 years and never had an issue. I would just call the number when I need a refill and they will send out my prescription where I'll get it the next day. They were using a private delivery company before but know they are using UPS. If I'm out of refill then the pharmacist would send a request to my dermatologist to approve a refill. They also apply a coupon to help lower the cost as well. read more

Hope Specialty Pharmacy - My prescription - Drugstores Near Me - Glendale, California

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The best and easiest way to get my dermatology prescriptions! The ability to call and punch in my Rx number and have it shipped is so convenient. Love this place! read more

Wow! Amazing pharmacy and staff. They made the entire process so seamless and smooth. The initial call that the prescription was received was prompt. The staff was so pleasant and very patient with me as I was retrieving the necessary insurance info. The pharmacist was very knowledgeable about the prescriptions and answered all the questions I had. What's even better, I received my medication the next day! Highly recommend this pharmacy! read more

I absolutely love and am impressed by the customer service team here. Each time they call, the person helping me is knowledgeable, kind, helpful, and understanding. I was a little suspicious using a pharmacy so far away, but they consistently go above and beyond to support me. They're affordable, fast, and wonderful. I recommend this pharmacy 100%, they will make getting your prescriptions seamless. read more

Great customer service . Once my prescription was sent in I almost immediately got a call to get some of my information. My medication arrived at my house within 1 day! Man was very nice on the phone too. Highly recommended. read more

UPDATE: I increased my rating because the manager reached out and apologized but I really hope they focus on improving communication within the pharmacy starting with the pharmacist. Shit happens these days and I understand that. Patience and tolerance are IMPERATIVE during this time of 'Rona and no one has more of it than I however, when you are running a business and have contracts with LA County of Public Health, you HAVE to be on top of it and that starts with great communication within your business. REVIEW: Empty promises to provide an in-home vaccine booster for my home bound mom. First time they came out a couple weeks ago, the pharmacist was so late and past his window of time, my mom got anxious and was unable to receive the shot due to her mental state. (she's 91yo) I called 2 days in a row this week, and the person who answered the phone assured me that I was to get a call back the same day. No call back. The third phone call, I was connected to the pharmacist who assured me he would make mom first priority by coming out today, Friday. NO SHOW, NO CALL and when I called the pharmacy, they were closed. Did he lie to me? EMPTY PROMISES in the time of a Covid crisis. If I find out they billed for the shot they never administered, there will be repercussions. Instead of making empty promises, the pharmacist could have told me that they don't have time and I would have found another injector to come out today. Wasted time. Not good practice. read more

This pharmacy is helpful with my prescription especially Will who was able to help push it through. He was very friendly and helpful.

Everyone at this pharmacy is so nice and they go the extra mile for you. Plus it's so convenient to have medications delivered!

5 stars across the board. Besides saving people money, they ship your prescription to you in what seems like hours ( meaning you get it the very next day). The customer service is outstanding. Very friendly and they dont rush you off the phone...they actually pick up the phone and dont leave you on hold. If i can get all prescriptions here i am!! read more

Will at Hope Specialty Pharmacy was very helpful and kind! I will definitely be back again.

I got my covid booster here, and I had an amazing experience. The waiting room was outside, and the receptionist was super organized and friendly. When getting the shot, the nurse gave easy to follow instructions, and the process was very quick. Overall I was impressed with how efficient they were, that there were three options for vaccines, and how easy everything was. Highly recommend this location for vaccinations! read more

Both my partner and I just got our COVID vaccines from this pharmacy! Everyone working here, from the front staff to the nurses, are deeply kind and professional. And not to mention prompt and efficient. 10/10 would recommend to a friend, family, anyone really. Thank you for a great, painless experience Hope Speciality Pharmacy. read more

I was given this location from our state run website to receive my Covid pfizer vaccine and was quite pleased by their kindness and service.

As soon as I left my doctors appointment, I was quickly called by this pharmacy about my prescription. The gentleman on the phone, Will, was super helpful and kind. Thank you!! read more

I've been impressed every time I've called so today I thought that I wanted to let others know how great they are. I come to Yelp, and I see why my experience was so awesome. The professionalism exuded with a positive personal attitude is rare to find. Thanks again, for your help! read more

I've used Hope Specialty for a prescription from my dermatologist, and the experience has been very easy and pleasant every time. The representatives are very friendly, especially Will, who has been assisting with my current prescription. I know they are working hard to provide the best costs. read more

I have used this pharmacy to fill prescriptions from my dermatologist for several years now. They also fill the same doctor's prescriptions for my kids. Every rep I have ever spoken to has been exceptional - and I'm not exaggerating. Not only do they reach out to me at least a couple times after my doctor submits a prescription, but they have great prices and my prescriptions are usually at my house within the next day or two. This review is very long overdue. I didn't think I'd like using a pharmacy that I didn't physically go to, but I like it even more! read more

Hope specialty is amazing! My dermatologist recommended my prescriptions to go here and they're always so amazing and communicative! My medication specifically for my eczema has always been sent here and this pharmacy has always been so prompt with delivering my medications. Shout out to Will for being so amazing, patient, and helpful! :) read more

Will was super helpful and kind. He was well-informed and was able to answer any of my questions. Made the process very easy.

Will was very helpful, Hope is efficient and professional. The price for my prescription is also very reasonable. Only positive things to say about Hope Pharmacy! read more

Will contacted me about 30 minutes after I left the doctors office and was super nice over the phone; even if I was a little sick and cranky at the time, stuck in a supermarket 4 days before Christmas (maybe more than a little cranky). He gave me coupons for this outrageously expensive prescription making my copay $0 which was amazing, as well as getting my insurance to cover the majority of it. I just got my statement from my insurance and he saved me almost 600 bucks. It was on my door step at 7am the next morning which actually really shocked me because I spoke to him at about 4pm. Thanks Will! read more

Will at Hope Specialty Pharmacy is an absolute gem. He was able to help me figure out getting a refill on my expired prescription even while my doctor's office is closed due to covid-19. Not only did he figure this out for me but he did it all in 5 minutes or less and got back to me right away like he said he would. Absolute life saver as I have a breakout now that will only get much worse without medication. Couldn't be happier with the service from Will & HSP. Thank you so much for keeping things going while most of the world is on hold! read more

I want to especially thank one of the men who work there by the name of WILL. He was patient and thorough with my prescription and was kind enough to discuss my options for my prescription. Thank you so much. I will definitely have my medicine picked up from there now on.!!!! read more

The best ever!! i was scared of needles but nicole and irene did a great job on making me relax and take the vaccine. Irene has a very light hand and I didn't even feel the needle as much . And nicole gave me the best support to not freak out . She gave me water and cookies after the shot. They never hesitate to help and make you feel comfortable. i usually pass out but they made it easy for me . I recommend this place a lot. Love them! read more

Hope Specialty Pharmacy - J&j done - Drugstores Near Me - Glendale, California

This pharmacy is really great! The guy who helped me (Will T.) has great service, very nice and has attention to detail. He made sure everything was correct so that I could get my medications automatically refilled every month! This pharmacy is especially nice because they contact you right away and deliver your medication to straight to your house. I would recommend this pharmacy to my fam and friends, you will not be disappointed! read more

Visiting Hope Specialty Pharmacy was a breath of fresh air. I have never been to a pharmacy like this where the people who work there are all so thoughtful and caring. They really advocate for the customer and do their best to get in contact with your insurance to see if there is more coverage available...this is unheard of! I truly appreciate their services and would like to shout out the hardworking employees of Hope! They are so friendly from the first contact on the phone all the way to picking up the meds. They also offer delivery in case you are not in the Glendale vicinity. I highly recommend this pharmacy for any of your dermatology meds. Seriously, don't go anywhere else. I wish they would handle all my pharmacy requests, but they specialize in dermatology only, sadly! read more

This is the most amazing specialty pharmacy. Not only do they have exceptional employees, but they have outstanding service. Everything about them is top-notch. They will not only work with you as a customer, but they will help fight for you with your insurance and get the best prices for you. 10/10 pharmacy. You deserve all the best, Hope! Sako & Susanna, you guys are killin' it! read more

I love Hope Pharmacy! They make getting my prescriptions easy and affordable. Will was so helpful with sorting out an issue with one of my prescriptions. Highly recommend using Hope and go to Will if you need extra assistance with anything! read more

It is super easy to work with them and they followed up very quickly after my doctor sent the order. I worked with Will and he was very thorough and answered all of my questions. I will definitely continue to use Hope for all of my specialty pharmacy needs. read more

I had the pleasure of speaking with Will today. He went above & beyond for me with providing me all of the information that I needed & treating me like an honored patient. I was floored with his service & friendliness! 10/10 read more

Hands down, the best customer service I've received from any pharmacy! My daughter has a severe case of eczema, and our prescription was faxed to Hope pharmacy. We received a phone call from the pharmacy as soon as we left the doctor's office. As insurance doesn't cover most non-steroid creams, or they are outrageously priced, Hope pharmacy offers hylatopic cream at an almost unbeatable price. When we didn't receive the results we were expecting, I called the pharmacy to cancel our monthly refill. I spoke to WILL. He was empathetic with us, because the cream didn't work, and offered an amazingly low price (more than half off of regular price) for an alternative cream that the doctor prescribed (just in case the hylatopic didn't work). And, he is honoring it for as long as it works. Thank you, Hope Pharmacy for helping lower the cost of my daughter's much needed cream! You are awesome! I would give 6 stars, if I could. read more

They don't deserve even a single star. I would not have my prescription done here ever again. They go through different manufacturers unexpectedly. So your medication may work the first time, but you may end up with a reaction from the refill. I found a pharmacy that is consistent all the time and happy. Rather pay for quality than inconsistency. read more

Will was awesome and super helpful. I was recommended by my derm but would absolutely come back for a seamless experience with other RX's if I can in the future. read more

Nicole was AMAZING!!! Great customer service, great communicator. We need more caring people like Nicole in healthcare industry. Nicole, if you're reading this I truly appreciate your kindness, very respectful and welcoming approach to the all the customers. read more

Will was amazing and he's a hoot. I'm 25 and barely consider myself an adult when it comes to insurance and getting prescriptions, he was patient and walked me through everything. 10/10 experience! read more

My dermatologist recommended Hope Pharmacy and I was in disbelief at how much money they were able to save me on my prescription over any other pharmacy that I have contacted/used. Will was incredibly helpful and answered all of my questions and set up my prescription auto refill in minutes. Thank you so much for your excellent customer service! I will definitely be calling back to fill my other prescriptions with you from now on. read more

My son and I have been waiting on our prescription for two weeks. Every time I call they say it is out for delivery. I called Tuesday, Wednesday, Thursday. Flat out lie. This is ridiculous, if they don't have my prescription just say so. read more

This pharmacy really does help their patients out and isn't just about the money! My Dr referred us here to get our medication because CVS was going to charge me $740 for medication our insurance didn't cover. With their coupon, my sons medication was only $35, and that includes shipping! (I would have driven here for that price from Garden Grove, but the free shipping was a major plus). One down side that wasn't their fault was that USPS didn't deliver to my PO Box correctly so I had to track down my order which was a hassle. The service every time you call is excellent. This goodness for this pharmacy! read more

I love this pharmacy! Incredibly fast, professional and polite! Will provided incredible customer service and was very professional and helpful. I highly recommend! read more

Stellar! Even though I'm located in Orange County, my doctor referred me to this pharmacy for their competitive pricing and boy am I glad she did! I spoke with Will over the phone and he proactively searched for ways to get me discounts on my prescriptions. Thank you so much Will for going above and beyond with customer service! read more