I usually go to the CVS located near Glendale Memorial Hospital. I happened to be in the area, and I remembered that I needed to make a purchase, so I popped into this CVS. Plenty of free parking. Many things to buy at CVS whether it be makeup, candy, junk food, dog stuff, medicine, etc, etc, etc,... I'm a member, so I frequently get discount coupons which is always appreciated. I highly recommend signing up. I prefer the CVS by the hospital because this CVS doesn't have self checkout!! UGH!!! read more

(Shopped 04/16/2026 TH @ 12:00pm, 03/02/2026 MO @ 3:00pm, 02/17/2026 TU @ 10:00am, many times before and certainly many times after): You see... this place was anything and everything all at once vs. just a pharmacy! In recent years, I started coming to Glendale's East Broadway CVS Pharmacy location with some regularity as I took my mom for whatever this-and-that she needed. It was conveniently close to our P.O. Box, minimal traffic in the area except when the nearby elementary school let out, and the parking situation was usually easy. Because of these reasons, I then found myself shopping for random things because I was in the area. In particular, I frequented them for some of my favorite everyday-used brands/items: contact lens solution, lime juice for making cocktails, past holiday sale candy, shampoo, and toothpaste. Let's get into my latest shopping bags to give you an idea that this place wasn't just a pharmacy! PURCHASE(S) Reese's Peanut Butter Eggs 9.6oz Bag ($3.50 x2), Reese's Peanut Butter Cups Spring Sprinkles Miniatures 9.3oz Bag ($3.50), Reese's White Eggs ($1.50): I loved chocolate and peanut butter candy, so why wouldn't I want to raid the shelves once a respective holiday ended usually at 50%-off!? These four bags of Easter-themed candies "should" last me for at least a couple of weeks! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=rWl6cVgn9ZJ-0IvKIeNhlg Crest 3D White Toothpaste Radiant Mint 3.3oz Tube ($5.00), Hershey's Kisses Milk Chocolate Valentines Day 9.6oz Bag ($1.50), M&Ms Peanut Butter Cupid's Blend 9.48oz Bag ($1.50): My favorite toothpaste brand since I was a kid, I liked the way my mouth tasted after brushing, but I don't know about the whole whitening thing. Plus, my dentist would kill me if he knew how much candy I ate! And again, more candy this time Valentine's Day-themed! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=7o0H_sfZGFjgtRAmc2UwPg Pantene Pro-V Volume & Body 2-in-1 Shampoo & Conditioner 12floz Bottle ($6.29 x2): I've been using this same shampoo since university because it had a nice fragrance and added some oomph to my fine and new thinning hair. Plus, less places are carrying this exact product, but CVS continued to do so at a wonderful price. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=EAGPhJhCcKvi289qw3Vdpg SERVICE I knew where everything was, so I rarely needed any assistance. But once I got to the checkout counter, the staff was friendly enough but never more than they needed to be which was fine. I believed they used to have some self-checkout counters but no more. Easy-peasy - thank you! PARKING (FREE): Located in an outdoor strip mall, they shared a sizable lot with several businesses, I usually found a spot. However, if necessary, there appeared to be spaces along the main drag of Broadway and all surrounding side streets - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE Your standard big box convenience store with the pharmacy located along the back wall, the checkout counters right in the front, a refrigerated area towards the back-left wall, the liquor https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=vhuw7vrwurbTeDGP2MlvVg along the front-left wall, and rows upon rows of shelving https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=cdQff_ZvbBDkrXDlQNLqqQ that displayed everything else was in the middle of the entire store. A minimal amount of natural lighting came in through the front glass windows and doors while soul-sucking fluorescent electric ceiling lights filled in the rest. There were no TVs while pop music played in the background. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=CRSJQYS1HoeRtgnW-nOttQ ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL By default, CVS Pharmacy's Glendale East Broadway location had become my favorite pharmacy to go to, and I don't see that changing. The prices were generally comparable except maybe the actual grocery items which I've never bought, I couldn't speak about the pharmacy which I've never used, and the sale on the holiday candy was phenomenal! The many locked-up cases were sad to see, but that was more for a longer social commentary discussion. The one negative I had with them was their mile-long paper receipts loaded with a ton of coupons you probably wouldn't use! But, I felt their loyalty rewards program was pretty good because it seemed like I always qualified for a $5.00 cashback coupon. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $37.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS read more

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:-( It gets worse and worse each time. I ordered images online. Got the mail they were ready. They were not. It took her 20 minutes to find out they were, then found out that despite the system blasting out an email they were ready, the job was "on hold". She could not explain why. She printed the job. Out of whatever reason the system printed two jobs and mixed the images - she had to go through them by hand - and left finger prints on all of them. Then, on the check out, she showed each one to us again, leaving even more finger prints on them. The lady was sweet and tried here best, obviously not thinking that she would ruin the images by touching them all. On the end of the day, we get what we order: cheap prints, minimal service in an ambiance that should have been renovated decades ago. Whenever I see a chain like this, I think "this is why the dinosaurs went extinct" - they got to big and can not handle the business anymore. A shame really. I learned my lesson. After my nightmare with my mediation in 2019, I gave up trusting them. Now I learned: stay away. Right now I could not see any single reason why I ever wanted to return to any CVS. read more

I had a mixup in my photos and the Shift Leader Gor was very helpful in accommodating and fixing the mix up. I appreciate customer service like that. read more

Worst service imaginable paid ahead of time for some photos. I was told if I paid ahead of time I can just come in and pick them up. Once I got here, I was told I had to wait in line like everybody else I'm on the back of a line of about twenty people. Never again read more

Outstanding customer service Gor and other staff members! Even though it's always busy here for and other team members are always willing to help. Clean CVs read more

Worst CVS pharmacy experience. There's always a line, you can almost never get anybody on the phone and when you do they can be rude and dismissive. I just said then hell with this and switched to another pharmacy slightly further away from my home. read more

HORRIBLE SERVICE! Whenever I come here, the line is always long. Cashiers seem to move in slow motion. I'm leaving this review today because I came here to buy cough medicine, and the one I wanted was locked up which is fine. I asked staff in the pharmacy if they can open up the cabinet and they announced it on the speaker. After about 5 or so minutes, I asked again for help, and they announced it again on the speaker. More minutes passed, and the pharmacy staff was like "Oh they still haven't come?" Well clearly they haven't because I'm still standing here looking like an idiot. Didn't end up buying from this store. read more

Pharmacists are all knowledgable, helpful and friendly. There was a semblance of care!

Terrible and unqualified medication pickup point. They spent 40 minutes trying to figure out a cough medicine and still told me to look for it myself. They kept saying the first random syrup I picked was suitable, but it turned out to be the wrong medication. As a result, my child received incorrect treatment advice. read more

These people are very unorginized and waste customers time. Lack of management. Poor customer service. Never going back. They are next to close down just like Rite Aide. read more

Every single time we come to this store we get disappointed by its rude employees and poor customer service. Very disorganized on pricing and inventory. read more

CVS Pharmacy - coup of two shampoos and a bottle of shampoo - Drugstores Near Me - Glendale, California

the worst customer service ever not surprized they hav planty of 1 stars but the worst is not only custyservice but the thing that it serves by manager of store. disrespectful and disgusting service on 1122 E Broadwy branch the manager came to open the deodorant's window and didn't ler me choose or at least read what options there are she closed it and tell me to call her whenever i can be ready read more

This despicable company doesn't have the decency to staff their customer service phone lines. I just want to ask a simple question about availability, and all I'm getting is automated prompts. Not a great way to treat the customers. read more

The drop off lady at the pharmacy is very rude. Doesn't know how to show service to the customer. She thinks she owns the place

I should have read reviews before choosing to come to this CVS rather than using an online pharmacy and direct CVS competitor. A quick prescription pickup that should've been a 5 minute errand became a 45 minute saga that involved having to convince them my insurance was valid by pulling up my *competitor* profile, and waiting for the pharmacist to come back from a very very late lunch. Don't come here. They should fire every one who works at this pharmacy, shut down the pharmacy, and from the looks of the other reviews, shut down the whole store. Lunch hours are not 12:30-1. Lunch hours are whenever they want them to be. To say the least. Don't come here. read more

I looked up this store specifically to write a bad review and I'm not surprised at the fact that this CVS only has 2 stars. I had a very bad experience today at 8:23pm. The store manager/supervisor Leah was beyond rude. She had a very nasty attitude and was giving my family and I several ugly faces. When I was checking out, I sat my things down and only to realize the counter was wet and so was my hand and everything I had set down. I asked Leah if she could hand me a paper towel and she said " no we don't have any" which I know isn't true. As the manager it's her job to fix what's wrong but in this case she was too lazy to get me a towel. I don't know how someone with such terrible costumer service is a supervisor?! She should be fired and replaced. read more

Fun fact. This CVS doesn't have restrooms for customers, so use it before you come. Not sure why.

I have been getting prescriptions regularly from this location for the past 3 years and yesterday when I went to pick up my medication, the associate asked for my confirmation number - huh? I told her I didn't have it and asked if this was a new thing. She said it was and in the future I should have that available to make things easier - ummmm, easier for who, I ask. LAZEEEEE. read more

The entire staff of the pharmacy, specifically the one located inside the store, provides terrible service. For three days now, I have been unable to receive all my medications; each day they give me one item and say they forgot to fill the order. Why are such unqualified employees working in such a responsible position, and where is the higher management of the pharmacy looking? Please take action! read more

i would leave 0 stars if i could. came here for passport photos at 8pm and the lady there wearing all blue said that it has to be in the morning.. last time i came to buy some batteries she was taking passport pictures of someone at that same time. she was having a conversation with another lady... just seems like she didn't want to do it.. online no where does it say they only take pictures in morning. went to Walgreens better! they helped me right away. read more

Got our COVID booster. Get your today. Made our appointment by using their website. Answered a few questions than drove down the same day and received our vaccination. Free flu shots available too. read more

I recently went to this CVS Pharmacy to get my covid booster. Making an appointment was super easy -- I did it all on their website. You can search by locations near you and if you want a specific type of shot (Pfizer, Moderna, J&J, etc.). I wanted Moderna which is what they administer here. They had PLENTY of appointments available as well, which was great. Parking is easy. It's in a plaza with a large parking lot although it is a bit run down and has some uneven pavement. This is definitely an older CVS location, although it is quite big. I was confused at first by the signage where they give the vaccines. If you are there to get vaccinated, wait in line at the pharmacy so they can check you in. One of the pharmacists actually administered my shot, so I had to wait for her to finish helping the customers who needed their prescriptions, etc., before she could give me the booster. They have chairs outside the small room where they issue the vaccines, so I sat there for 10-15 min before she was able to help me. When it was my turn, she called me into this small doctors-office-looking room, asked if I preferred which arm to get the jab in, and then gave me the vaccine. It was super quick. Then I waited and sat on one of the chairs again for 15 minutes to make sure I had no side effects before I could leave. Overall, nothing to rave about. Process was fine other than having to wait a long time. read more

This is the worst pharmacy. Don't come here for a Medecine it's going to take forever!!!!!!! Every time when I come here I promise not to come back and every time I forget to ask Doctor to not order here‍ read more

CVS Pharmacy - Pick-up - Drugstores Near Me - Glendale, California

I have been taking vaccines for a lot of years: some when i was completely unaware as in measles...baby vaxs in other words. Most of us have had them, some won't for good reasons (at least reasons they think are good reasons). But within my circle of family and friends we have gotten the message: seek out via computer and get your COVID vaccine! Fauci tells us, BIden tells us, the CDC tells us. And i am for the Vax except up until Wednesday this week there were no appointments available. But: i had heard about 2 weeks ago that the Vaccine would be available at CVS soon. So every day, 5 times a day I stalked the CVS website. And every day i got the same message: COVID vaccines are not available in California the screen screamed out! Then 2 days ago...the screen warmly, slightly sexily, definitely sensually gave this back to me: YOU can now schedule your appointment. So i did and today i was among the very first at this CVS on East Broadway to receive the coveted shot in the arm. This is a very big store: one that was converted from something else....a lot of acreage to cover with employees and products. This store is also in a working class area of Glendale as opposed to the store on Central in downtown which is smaller, newer and caters to a younger crowd who live in the new apartments close by. The product selection covers a lot of items from prescription drugs to a full section of greeting cards by way of laundry detergent. Today all of the people involved in this in-store vaccination (as opposed to drive thru) were kind, helpful, personable. The whole process was very organized particularly since this was day one of this process in this store. I had no issues with the shot giver or with the shot itself...at least so far some also 3 hours after the fact. After the vax is administered i was directed to sit for 15 minutes so a nurse could monitor my reaction to the injection. I had none so i was out of there in about 20 minutes. Who would have thought that a year ago many of us would be so frantic to get vaccinated? Who would have thought that we would be smack dab in the middle of a terrible PANDEMIC? Pandemic. Such an old fashioned yet horror-filled, scary word. Ok, the Pandemic of Spanish Flu of the early 20th century...yes. But that was 1918, Woodrow Wilson was President. But an out of control (though seemingly getting less scary daily) Worldwide Health scourge now, in 2021? It just doesn't seem real. But it is and we must react accordingly: and you all know the protocols. Follow them, please. Peace. read more

CVS Pharmacy - YES!! - Drugstores Near Me - Glendale, California

I have used CVS my ENTIRE life and I am 61 (back when the name used to be Eckerd Drugs) CVS has NEVER failed my family and I We have always built a great rapport with the pharmacists because my dad was a diabetic etc He was also a physician (Cardiologist) and would say CVS was the only group he trusted When the pandemic started CVS was our "go to" for lysol, Purell, meds, masks, gloves etc etc I've lived in several states on both coasts in the US and YES I always use CVS This location gave us (3 of us) our two Moderna Vaccines and the Pharmacists and their staff could not have been more pleasant and informative I am in the healthcare field and I always appreciate when others in healthcare treat their clients with respect, dignity and concern.........,,ESPECIALLY during this horrible pandemic Thank you CVS for making life safer and giving your clients peace of mind read more

Worst CVS I have been to. Here is why: 1) there is always a line, even when it's not very busy. Staff seems to take their time. There are no self check outs either. 2) the pharmacy is so inefficient. I get the same medication, every month for months now. It is never in stock when I get there and when I do go to pick it up, they have only filled a part of it. There is never any communication. 3) the store is dirty. Needs a makeover - badly. read more

There's a 17 year old young man who works here I unfortunately didn't get his name but he was extremely helpful tonight. I was stressed out trying to get photos printed at 10PM at night on a Friday and there were like six employees who couldn't help me at the Central Ave CVS. They were dismissive and clearly didn't wanna help me print my photos. I ran to the Broadway CVS and this young man solved the issue I was having literally in five minutes. He was kind, helpful, and I really appreciate service like that. I rarely ever even write Yelp reviews, but his work ethic needed praise! Thanks young man I wish I got your name. read more

Don't use their photo drop off, they will lose your photos and then tell you "good luck". Can't get a manager to call me back at all, been going back and forth for months now. Go anywhere else but here. read more

This stir has to have one of the worst bug retail pharmacy hours I have seen. Not only do they advertise their hours here as 10am--6pm on the weekends, they are not actually operating at those times. I came in on a Saturday only to find them closed at 5:15pm. Then I come back in a Sunday at 10:45 am only to find them... you guessed it- closed! They open at 11am. Absolutely ridiculous and frustrating. Minimally, check your advertised times so you don't have customers wasting their time. read more

My doctor said she electronically refilled my prescription for pain medication two days ago. This pharmacy normally calls and leaves me a message when prescriptions are ready. When I didn't get a call I phoned and got the recording indicating the doctor had not yet refilled it. I email the doctor who informs me she did in fact electronically refill it. I call the pharmacy and finally speak to someone who tells me oh yes, we got it but we're out of that medication. Seriously? Check back with us tomorrow after 2pm "we should have it by then." Ok do now I'm stuck in bad pain for 24 hours, too late to change pharmacies but I can't wait to do that on my next prescription. This is inexcusable. read more

Not much to say . I love how they welcome and greet walk in customers and patients . Unlike other locations, there are actually staff walking on the floor and help with customers needs. read more

Got a deal... Shirts 3 for 12 Cool cotton W many colors to Sport riding my bike in summer. read more

CVS Pharmacy - Drugstores Near Me - Glendale, California

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Employees are incredibly unhelpful. I have problems all the time. Today, for example, I went to pick up my medicines in the evening and explicitly told them which ones I wanted. They said only one was ready (even though both had been called in during the morning). Then pharmacist asked me a question about it and told me to wait for it to be filled. I waited for 20 minutes and then went back to the pharmacy counter and picked it up. I got home and realized that they had filled the precise medicine that I told them NOT to fill. Now, I have to go back. As I was checking out, I tried to buy some other items, one of which allegedly did not scan. Instead of trying to fix the problem, the employees waved me off and told me to just pay for the medicine and then go to the front counter to pay for the rest of my items. Another time, they tried to charge me $200 for one of my medicines. I insisted on talking to the pharmacist, and after several minutes I was told insurance was coming up as AETNA (which it isn't). It took several minutes to resolve the situation. I never got any explanation for the error. Also, I am signed up for delivery, but this summer their delivery service was inoperable for several weeks. Apparently, it's working again, but I can NEVER get ahold of anyone on the phone to ask them to deliver it. I never receive text messages letting me know that I can request delivery (as with other CVS pharmacies). A few weeks ago I called and was on hold for 45 minutes and finally hung up. read more

One star is really being nice. If I could give have a star I would. I've complained several times about the customer service at the pharmacy and nothing ever gets done. The staff and pharmacist are rude. It's not the customers fault that your having a bad day. CVS really needs to train their staff on how to greet customers. They need to learn manners. read more

I am so thankful of the staff of this store, especially their pharmacy. They have been always accurate and on time. I specifically drive from Porter Ranch for their pharmacy because they have never let me down, regardless of what I am looking for. Thank you to the pharmacist and his team! read more

Terrible experience. CVS Texas entered prescription details erroneaously. CVS Glendale can't help. I have to call them myself and have the edit made. Done. Pharmacist now needs to speak with Doctor told me they had called and left message. They did not. Shamed twice publicly over quantity - it's a fungicide FFS. My Doctor called them. Now waiting behind 18 people. I'm 90 mins into this. Horrible experience. Manager DM me if you care. I doubt you will. Pharmacist and Technician 'J******' really don't care about the experience. read more

CVS Pharmacy - Queue 18 people - after I'd been here an hour - Drugstores Near Me - Glendale, California

I always find what I want at this CVS. The staff are great, but particularly tonight when Kristen helped me. What a sweetie. SHE is how all customer service associates should model themselves after. Friendly beyond words, so pleasant, fun and polite. I've been going to this CVS for years and then started going to the one on Central but if I need something to be on the shelf (for sure) more than likely I'll find it here. Thank you to Kristen most of all for making this old gal feel special. read more

I came to this CVS location to get something for the pain in my neck, mainly due to allergies, but after dealing with poor customer service, I left with a pain where the sun doesn't shine. Mostly, all CVS locations carry the same products but I'm sure they don't carry the same attitudes. Not only attitudes, but this location has some shady, or strange, log that I'm not sure is legitimate. After dealing with allergies, I decided to purchase a humidifier. After purchasing this humidifier, I realized it helped my allergies but the machine was rather noisy. So, I decided to return the humidifier, and that's when I experienced chaos at the store. The cashier informed me that I must write my personal information on a log in order to get my refund. This log, which consists of other customers' information, includes full names, phone numbers, and drivers' license numbers. Immediately, I informed that cashier that I will not provide all that information and that it seems illegal that they're retaining and publicizing their customers' personal information. Again, I adamantly informed the cashier that I won't provide all that information and stated if she didn't issue my refund I will call my credit card company to dispute that particular purchase. All in all, the cashier issued my refund and receipt. This particular cashier wasn't the friendliest, because she gave the customer before me a hard time. The customer before me didn't have a CVS card, so the cashier wouldn't honor the sale prices for her purchases. That customer, bravely, turned and asked if anyone would let her use their CVS card and, someone did. Some people take their jobs a little too serious. That cashier should be counting her blessings that I didn't mention her name, but I did notice a change in her attitude while I was talking with her. If I ever return to this store, I hope to see a change for the better. read more

CVS Pharmacy - Drugstores Near Me - Glendale, California

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By far the worst CVS I've been to. Very rude pharmacists and the lines are always long to pick up a prescription. The store staff has always been pretty nice though. read more