I usually go to the CVS located near Glendale Memorial Hospital. I happened to be in the area, and I remembered that I needed to make a purchase, so I popped into this CVS. Plenty of free parking. Many things to buy at CVS whether it be makeup, candy, junk food, dog stuff, medicine, etc, etc, etc,... I'm a member, so I frequently get discount coupons which is always appreciated. I highly recommend signing up. I prefer the CVS by the hospital because this CVS doesn't have self checkout!! UGH!!! read more

(Shopped 04/16/2026 TH @ 12:00pm, 03/02/2026 MO @ 3:00pm, 02/17/2026 TU @ 10:00am, many times before and certainly many times after): You see... this place was anything and everything all at once vs. just a pharmacy! In recent years, I started coming to Glendale's East Broadway CVS Pharmacy location with some regularity as I took my mom for whatever this-and-that she needed. It was conveniently close to our P.O. Box, minimal traffic in the area except when the nearby elementary school let out, and the parking situation was usually easy. Because of these reasons, I then found myself shopping for random things because I was in the area. In particular, I frequented them for some of my favorite everyday-used brands/items: contact lens solution, lime juice for making cocktails, past holiday sale candy, shampoo, and toothpaste. Let's get into my latest shopping bags to give you an idea that this place wasn't just a pharmacy! PURCHASE(S) Reese's Peanut Butter Eggs 9.6oz Bag ($3.50 x2), Reese's Peanut Butter Cups Spring Sprinkles Miniatures 9.3oz Bag ($3.50), Reese's White Eggs ($1.50): I loved chocolate and peanut butter candy, so why wouldn't I want to raid the shelves once a respective holiday ended usually at 50%-off!? These four bags of Easter-themed candies "should" last me for at least a couple of weeks! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=rWl6cVgn9ZJ-0IvKIeNhlg Crest 3D White Toothpaste Radiant Mint 3.3oz Tube ($5.00), Hershey's Kisses Milk Chocolate Valentines Day 9.6oz Bag ($1.50), M&Ms Peanut Butter Cupid's Blend 9.48oz Bag ($1.50): My favorite toothpaste brand since I was a kid, I liked the way my mouth tasted after brushing, but I don't know about the whole whitening thing. Plus, my dentist would kill me if he knew how much candy I ate! And again, more candy this time Valentine's Day-themed! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=7o0H_sfZGFjgtRAmc2UwPg Pantene Pro-V Volume & Body 2-in-1 Shampoo & Conditioner 12floz Bottle ($6.29 x2): I've been using this same shampoo since university because it had a nice fragrance and added some oomph to my fine and new thinning hair. Plus, less places are carrying this exact product, but CVS continued to do so at a wonderful price. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=EAGPhJhCcKvi289qw3Vdpg SERVICE I knew where everything was, so I rarely needed any assistance. But once I got to the checkout counter, the staff was friendly enough but never more than they needed to be which was fine. I believed they used to have some self-checkout counters but no more. Easy-peasy - thank you! PARKING (FREE): Located in an outdoor strip mall, they shared a sizable lot with several businesses, I usually found a spot. However, if necessary, there appeared to be spaces along the main drag of Broadway and all surrounding side streets - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE Your standard big box convenience store with the pharmacy located along the back wall, the checkout counters right in the front, a refrigerated area towards the back-left wall, the liquor https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=vhuw7vrwurbTeDGP2MlvVg along the front-left wall, and rows upon rows of shelving https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=cdQff_ZvbBDkrXDlQNLqqQ that displayed everything else was in the middle of the entire store. A minimal amount of natural lighting came in through the front glass windows and doors while soul-sucking fluorescent electric ceiling lights filled in the rest. There were no TVs while pop music played in the background. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=CRSJQYS1HoeRtgnW-nOttQ ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL By default, CVS Pharmacy's Glendale East Broadway location had become my favorite pharmacy to go to, and I don't see that changing. The prices were generally comparable except maybe the actual grocery items which I've never bought, I couldn't speak about the pharmacy which I've never used, and the sale on the holiday candy was phenomenal! The many locked-up cases were sad to see, but that was more for a longer social commentary discussion. The one negative I had with them was their mile-long paper receipts loaded with a ton of coupons you probably wouldn't use! But, I felt their loyalty rewards program was pretty good because it seemed like I always qualified for a $5.00 cashback coupon. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $37.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS read more

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Waited 10 minutes for a cashier, because the only available one was helping a person with photo. This is not uncommon at this CVS. Meanwhile, the overhead speakers are calling for customer service in aisle 19, and cosmetics....etc. TO MANAGEMENT: Please hire more people! read more

CVS Pharmacy - The waste-of-time-and-energy kiosk - Drugstores Near Me - Glendale, California

:-( It gets worse and worse each time. I ordered images online. Got the mail they were ready. They were not. It took her 20 minutes to find out they were, then found out that despite the system blasting out an email they were ready, the job was "on hold". She could not explain why. She printed the job. Out of whatever reason the system printed two jobs and mixed the images - she had to go through them by hand - and left finger prints on all of them. Then, on the check out, she showed each one to us again, leaving even more finger prints on them. The lady was sweet and tried here best, obviously not thinking that she would ruin the images by touching them all. On the end of the day, we get what we order: cheap prints, minimal service in an ambiance that should have been renovated decades ago. Whenever I see a chain like this, I think "this is why the dinosaurs went extinct" - they got to big and can not handle the business anymore. A shame really. I learned my lesson. After my nightmare with my mediation in 2019, I gave up trusting them. Now I learned: stay away. Right now I could not see any single reason why I ever wanted to return to any CVS. read more

Been going to that specific cvs because of the convenience of being so close to where I live. But when it comes about the attitude of the employees I would rather go somewhere else. My doctor suggested I should get my medications in their pharmacy but no thanks. They can see you being lost looking for something and they just don't bother to help you. And when you ask them about it they just answer "no we don't" and walk away. The only thing I like getting there the most are my printed pics, and that's just because I don't have to interact with any of them. Really a horrible service...I hope someone do something about it. read more

Went to the pharmacy to get some help about maybe returning a product that was prescribed incorrectly to my mom and I was thrown from person to person. On top of that, instead of letting us know what the next steps were the lady that helped my mom and I opened my bag and said she couldn't help us if the box was open (even tho I confirmed with my friend that was with us that 4/6 of the boxes was actually sealed and closed). Then when we tried to dispose of it in the medical waste box the guy was telling us to just use the product and it would be a waste of money if we didn't keep it, yet we started the conversation by saying this isn't something my mom has or will use. All we wanted to do was properly dispose/get rid of the medicine my mom wouldn't be using, but it turned into a conversation that made me feel like I was stupid. Poor customer service. read more

When there is no line, and the staff are just speaking to each other in a different language, and not attending to the single, only person waiting to pay for what they are buying, that is TERRIBLE customer service. Staff should not be speaking a different language to each other, and ignoring customers, RIGHT IN FRONT of them. Unprofessional, and rude. Never coming here again. read more

I had a very disappointing experience with Robin at CVS Pharmacy, 1122 E Broadway, Glendale, CA 91205. Robin was extremely rude, dismissive, and unprofessional throughout our interaction. He repeatedly interrupted me, addressed me disrespectfully, refused to answer my questions, and told me to step away from the counter, making it clear that he would not help me. I felt unwelcome and humiliated by the way I was treated. Every customer deserves to be treated with courtesy and respect, especially in a pharmacy where people come for important healthcare needs. My experience with Robin fell far below the level of professionalism I would expect from CVS. I hope CVS will review this matter seriously and ensure that customers are treated respectfully and professionally in the future. read more

The workers here are usually talking to each other and not really doing their job. One of the workers last night her name is ARSINEH she seemed like she didn't wanna be there. While doing the checkout she flashed the laser of the device she had in her hand in my face on purpose and held it like that for 5 seconds. It really rubbed me the wrong way. If you can't do your job properly you shouldn't be working there. Then she proceeded to say "thank you" as if nothing really happened and that I didn't notice what she did. No integrity or morals from her, what a disappointment! read more

These people are heartless and cruel. I had just had surgery and had to pick up my post surgery medications and painkillers and was having major intestinal issues and begged them to let me use what used to be their customer restrooms. Three of them, including the pharmacist all refused. I understand not having public restrooms, but when your business is to service people with health issues and someone has a true emergency need, you think they could make an exception. They are just awful and should be ashamed. read more

Really nice workers, super chill, clean, conveniently has just about everything you want and might need there. Def makes life easier. A lot of parking space! It's def a hot spot! Bravo! read more

CVS Pharmacy - Thumbs up! Love going here! - Drugstores Near Me - Glendale, California

HORRIBLE SERVICE! Whenever I come here, the line is always long. Cashiers seem to move in slow motion. I'm leaving this review today because I came here to buy cough medicine, and the one I wanted was locked up which is fine. I asked staff in the pharmacy if they can open up the cabinet and they announced it on the speaker. After about 5 or so minutes, I asked again for help, and they announced it again on the speaker. More minutes passed, and the pharmacy staff was like "Oh they still haven't come?" Well clearly they haven't because I'm still standing here looking like an idiot. Didn't end up buying from this store. read more

Outstanding customer service Gor and other staff members! Even though it's always busy here for and other team members are always willing to help. Clean CVs read more

This review is for Kayla, a manager there who helped straighten out an online order that was cancelled erroneously. I knew full well the item I ordered was in store, so she checked for me and straightened out the mishap. She made the process easy and was beyond helpful; a pleasure to work with. I like this store for it's large size and easy parking location as well. Been going here for years and will continue to do so. read more

Worst CVS pharmacy experience. There's always a line, you can almost never get anybody on the phone and when you do they can be rude and dismissive. I just said then hell with this and switched to another pharmacy slightly further away from my home. read more

I had a mixup in my photos and the Shift Leader Gor was very helpful in accommodating and fixing the mix up. I appreciate customer service like that. read more

Worst service imaginable paid ahead of time for some photos. I was told if I paid ahead of time I can just come in and pick them up. Once I got here, I was told I had to wait in line like everybody else I'm on the back of a line of about twenty people. Never again read more

Pharmacists are all knowledgable, helpful and friendly. There was a semblance of care!

Very rude customer service , pharmacists very rude , every time I called they hang up my calls .

Terrible and unqualified medication pickup point. They spent 40 minutes trying to figure out a cough medicine and still told me to look for it myself. They kept saying the first random syrup I picked was suitable, but it turned out to be the wrong medication. As a result, my child received incorrect treatment advice. read more

Giving this location a 1-star review is generous, given the fact that I have never been treated worse in my entire life. I stopped by to pick up my Accutane, completed my ipledge and everything else, and had some time before work and a busy weekend ahead. After being told to wait 30 minutes for my prescription, I grabbed some other things and returned to the pick-up area. Gave my information, and I am told that they are sold out. Irritated, I asked them to double-check since I just waited 30 minutes to receive it. She sends me to somebody else to speak to and says, "she's mad" on her way back. The new guy starts talking to me, and I ask how this could be, given the fact that my provider has sent in a prescription, so they should have it. After some back and forth, he mockingly says, "We're sold out". I understand that, but I am on a time crunch, and I'm tryna figure out how to avoid a similar issue in the future. Without a conclusive answer, I began asking why I was told to wait 30 minutes for my prescription if it's not here in the first place. He proceeds to say the only nice thing he's said this entire time, which was "that's our mistake, we thought we had it". After I told him I do not have time, I have work all weekend, and this is the only period I can pick up the medication, he told me I have to wait an hour and go to a different location to pick up my prescription. The cherry on top was that when I turned around to leave, the entirety of their staff burst out laughing at me as if I wasn't just 5 feet away. Mocking and laughing at a young girl is low. Lastly, my mom went to grab my medication from the location he had stated, and I wasn't in their system. read more

These people are very unorginized and waste customers time. Lack of management. Poor customer service. Never going back. They are next to close down just like Rite Aide. read more

Every single time we come to this store we get disappointed by its rude employees and poor customer service. Very disorganized on pricing and inventory. read more

CVS Pharmacy - coup of two shampoos and a bottle of shampoo - Drugstores Near Me - Glendale, California

the worst customer service ever not surprized they hav planty of 1 stars but the worst is not only custyservice but the thing that it serves by manager of store. disrespectful and disgusting service on 1122 E Broadwy branch the manager came to open the deodorant's window and didn't ler me choose or at least read what options there are she closed it and tell me to call her whenever i can be ready read more

I should have read reviews before choosing to come to this CVS rather than using an online pharmacy and direct CVS competitor. A quick prescription pickup that should've been a 5 minute errand became a 45 minute saga that involved having to convince them my insurance was valid by pulling up my *competitor* profile, and waiting for the pharmacist to come back from a very very late lunch. Don't come here. They should fire every one who works at this pharmacy, shut down the pharmacy, and from the looks of the other reviews, shut down the whole store. Lunch hours are not 12:30-1. Lunch hours are whenever they want them to be. To say the least. Don't come here. read more

This despicable company doesn't have the decency to staff their customer service phone lines. I just want to ask a simple question about availability, and all I'm getting is automated prompts. Not a great way to treat the customers. read more

The drop off lady at the pharmacy is very rude. Doesn't know how to show service to the customer. She thinks she owns the place

Fun fact. This CVS doesn't have restrooms for customers, so use it before you come. Not sure why.

I looked up this store specifically to write a bad review and I'm not surprised at the fact that this CVS only has 2 stars. I had a very bad experience today at 8:23pm. The store manager/supervisor Leah was beyond rude. She had a very nasty attitude and was giving my family and I several ugly faces. When I was checking out, I sat my things down and only to realize the counter was wet and so was my hand and everything I had set down. I asked Leah if she could hand me a paper towel and she said " no we don't have any" which I know isn't true. As the manager it's her job to fix what's wrong but in this case she was too lazy to get me a towel. I don't know how someone with such terrible costumer service is a supervisor?! She should be fired and replaced. read more

I have been getting prescriptions regularly from this location for the past 3 years and yesterday when I went to pick up my medication, the associate asked for my confirmation number - huh? I told her I didn't have it and asked if this was a new thing. She said it was and in the future I should have that available to make things easier - ummmm, easier for who, I ask. LAZEEEEE. read more

The entire staff of the pharmacy, specifically the one located inside the store, provides terrible service. For three days now, I have been unable to receive all my medications; each day they give me one item and say they forgot to fill the order. Why are such unqualified employees working in such a responsible position, and where is the higher management of the pharmacy looking? Please take action! read more

i would leave 0 stars if i could. came here for passport photos at 8pm and the lady there wearing all blue said that it has to be in the morning.. last time i came to buy some batteries she was taking passport pictures of someone at that same time. she was having a conversation with another lady... just seems like she didn't want to do it.. online no where does it say they only take pictures in morning. went to Walgreens better! they helped me right away. read more

Got our COVID booster. Get your today. Made our appointment by using their website. Answered a few questions than drove down the same day and received our vaccination. Free flu shots available too. read more

I recently went to this CVS Pharmacy to get my covid booster. Making an appointment was super easy -- I did it all on their website. You can search by locations near you and if you want a specific type of shot (Pfizer, Moderna, J&J, etc.). I wanted Moderna which is what they administer here. They had PLENTY of appointments available as well, which was great. Parking is easy. It's in a plaza with a large parking lot although it is a bit run down and has some uneven pavement. This is definitely an older CVS location, although it is quite big. I was confused at first by the signage where they give the vaccines. If you are there to get vaccinated, wait in line at the pharmacy so they can check you in. One of the pharmacists actually administered my shot, so I had to wait for her to finish helping the customers who needed their prescriptions, etc., before she could give me the booster. They have chairs outside the small room where they issue the vaccines, so I sat there for 10-15 min before she was able to help me. When it was my turn, she called me into this small doctors-office-looking room, asked if I preferred which arm to get the jab in, and then gave me the vaccine. It was super quick. Then I waited and sat on one of the chairs again for 15 minutes to make sure I had no side effects before I could leave. Overall, nothing to rave about. Process was fine other than having to wait a long time. read more

This is the worst pharmacy. Don't come here for a Medecine it's going to take forever!!!!!!! Every time when I come here I promise not to come back and every time I forget to ask Doctor to not order here‍ read more

CVS Pharmacy - Pick-up - Drugstores Near Me - Glendale, California

I have been taking vaccines for a lot of years: some when i was completely unaware as in measles...baby vaxs in other words. Most of us have had them, some won't for good reasons (at least reasons they think are good reasons). But within my circle of family and friends we have gotten the message: seek out via computer and get your COVID vaccine! Fauci tells us, BIden tells us, the CDC tells us. And i am for the Vax except up until Wednesday this week there were no appointments available. But: i had heard about 2 weeks ago that the Vaccine would be available at CVS soon. So every day, 5 times a day I stalked the CVS website. And every day i got the same message: COVID vaccines are not available in California the screen screamed out! Then 2 days ago...the screen warmly, slightly sexily, definitely sensually gave this back to me: YOU can now schedule your appointment. So i did and today i was among the very first at this CVS on East Broadway to receive the coveted shot in the arm. This is a very big store: one that was converted from something else....a lot of acreage to cover with employees and products. This store is also in a working class area of Glendale as opposed to the store on Central in downtown which is smaller, newer and caters to a younger crowd who live in the new apartments close by. The product selection covers a lot of items from prescription drugs to a full section of greeting cards by way of laundry detergent. Today all of the people involved in this in-store vaccination (as opposed to drive thru) were kind, helpful, personable. The whole process was very organized particularly since this was day one of this process in this store. I had no issues with the shot giver or with the shot itself...at least so far some also 3 hours after the fact. After the vax is administered i was directed to sit for 15 minutes so a nurse could monitor my reaction to the injection. I had none so i was out of there in about 20 minutes. Who would have thought that a year ago many of us would be so frantic to get vaccinated? Who would have thought that we would be smack dab in the middle of a terrible PANDEMIC? Pandemic. Such an old fashioned yet horror-filled, scary word. Ok, the Pandemic of Spanish Flu of the early 20th century...yes. But that was 1918, Woodrow Wilson was President. But an out of control (though seemingly getting less scary daily) Worldwide Health scourge now, in 2021? It just doesn't seem real. But it is and we must react accordingly: and you all know the protocols. Follow them, please. Peace. read more

CVS Pharmacy - YES!! - Drugstores Near Me - Glendale, California

I have used CVS my ENTIRE life and I am 61 (back when the name used to be Eckerd Drugs) CVS has NEVER failed my family and I We have always built a great rapport with the pharmacists because my dad was a diabetic etc He was also a physician (Cardiologist) and would say CVS was the only group he trusted When the pandemic started CVS was our "go to" for lysol, Purell, meds, masks, gloves etc etc I've lived in several states on both coasts in the US and YES I always use CVS This location gave us (3 of us) our two Moderna Vaccines and the Pharmacists and their staff could not have been more pleasant and informative I am in the healthcare field and I always appreciate when others in healthcare treat their clients with respect, dignity and concern.........,,ESPECIALLY during this horrible pandemic Thank you CVS for making life safer and giving your clients peace of mind read more

Worst CVS I have been to. Here is why: 1) there is always a line, even when it's not very busy. Staff seems to take their time. There are no self check outs either. 2) the pharmacy is so inefficient. I get the same medication, every month for months now. It is never in stock when I get there and when I do go to pick it up, they have only filled a part of it. There is never any communication. 3) the store is dirty. Needs a makeover - badly. read more

There's a 17 year old young man who works here I unfortunately didn't get his name but he was extremely helpful tonight. I was stressed out trying to get photos printed at 10PM at night on a Friday and there were like six employees who couldn't help me at the Central Ave CVS. They were dismissive and clearly didn't wanna help me print my photos. I ran to the Broadway CVS and this young man solved the issue I was having literally in five minutes. He was kind, helpful, and I really appreciate service like that. I rarely ever even write Yelp reviews, but his work ethic needed praise! Thanks young man I wish I got your name. read more

My doctor said she electronically refilled my prescription for pain medication two days ago. This pharmacy normally calls and leaves me a message when prescriptions are ready. When I didn't get a call I phoned and got the recording indicating the doctor had not yet refilled it. I email the doctor who informs me she did in fact electronically refill it. I call the pharmacy and finally speak to someone who tells me oh yes, we got it but we're out of that medication. Seriously? Check back with us tomorrow after 2pm "we should have it by then." Ok do now I'm stuck in bad pain for 24 hours, too late to change pharmacies but I can't wait to do that on my next prescription. This is inexcusable. read more