We had the most delicious dinner at bento box! I am so happy to have found this little gem. The service was fantastic, I am pregnant so they were able to sear the fish for me no questions asked. They checked on us multiple times and the food was amazing!!! Ambiance was so nice too, very clean! read more

Got the salmon bento box and salmon looks and tastes like it had been cooked hours ago and then reheated on the grill....very dissatisfied! Ended up throwing entire meal out....it was disgusting. read more

I was so excited for this place after read all the reviews. However I was so disappointed because I had a high expectation about this place. Ordered lunch to go with my friend. Food portion was tiny and the tempura (sweet potato and carrot) weren't cooked properly. My friend's tempura was still 'hard'. The only thing I like it's the goyza was not too bad. I don't know if it's because I had my food to go or I'm just bad luck. read more

Bento Box - Japanese Near Me - Phoenix, Arizona

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Great tasting sushi with a nice lunch special price. Friendly staff. They are open Monday, but the hours listed are wrong, so very speedy service on Monday afternoon. read more

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This place is the definition of Mid. Had to stop by somewhere that wasn't McDonald's on the road. Reluctant to have sushi in north Phoenix, but had decent reviews so decided to roll the dice. Big mistake. Crab salad in the California rolls weren't fresh, nori for the rolls was not fresh, it was so tough it was hard to chew and bite through. If you are looking for decent sushi, Ah-So is much better quality and fresher. I definitely won't be going back to Bento Box! read more

I love the food it is perfect there is nothing rong about it.the servers are so kind.it is my new favorite place to eat.This is a really calming place and the music is really good.This place is the star thanks for the food! read more

Super rude, called ahead to see what the specials are or deals and was answered very rudely, the girl didn't even explain all she said was look at the menu pick two pick three and hung up read more

I'm a big fan of this place. The service was excellent and Lynn the server was very friendly and helpful. She made great suggestions and was very welcoming. I recommend this place! read more

It was ok the lobster baked roll and shrimp tumpar were in the same container. I was thinking it would be in a different or separate container read more

Great food! Came in today and got the bento box lunch special with teriyaki salmon, it was extremely good! Highly recommend, waitress was very nice as well! read more

Quality-wise, there is nothing wrong with Bento Box. The fish is fresh and prepared well. If you want a salmon nigiri roll, Arizona Roll, or gyoza, it'll come out and taste good. It's acceptable. The other thing worth mentioning right away is you can't go wrong with a $5 Sake Bomber. So food and drink are good, but there is nothing special about this place. Nothing is outstanding or memorable. Considering their location this place is extremely expensive for what you get. Sure, it's sushi, but the same quality can be found at a revolving sushi bar. I do not get the same quality experience or feel the chefs are at the same level as other places I have been to in Phoenix. Service wise, it's slow. When you are here, try to order as much up front as you can because if you add a roll later it'll take the same amount of time to get it out to you because there is only one sushi chef. The ramen is good considering Phoenix does not have many places to get ramen, but again it's not especially good. For me it is worth a longer drive to get much better sushi at a much better cost. read more

always great service when visiting and food is always great. will continue to come back

I love this place. Is has great sushi and ramen (the sashimi is on point, and I highly recommend the tonkotsu ramen) and an even better atmosphere. Small, cozy, and usually nice and quiet. They also have great prices on their beer, and the staff is always quick and pleasant. Not much left to say, if you want a quick tasty sushi or ramen lunch on your work break, this is the place to be. read more

Very friendly service and extremely fresh sushi. The best sushi in the Norterra area.

I don't know how this place has such high reviews because it was absolutely awful. Maybe Arizonans have forgotten what fish tastes like? First off, the service is atrocious; there's only 9 tables but there were 2 servers when I got here and it still took 20-30 minutes to get edamame and water. Then, they managed to confuse our order with someone else's despite how few other tables there were. The server dealing with our table actively avoided us and ran the second he set food down, one time when my brother was mid-sentence expressing the order was wrong. Despite my cup being intentionally perched on the edge of my table, didn't get a single refill. Nearly all the rolls are spicy. I ordered one of the few that was not listed as spicy because I have an allergy to capsaicin and received a roll that clearly looked like it had something spicy on it. My brother tested it for me and it was so spicy he had to spit it out. When we could finally get one of the servers to acknowledge us, they didn't want to replace it or comp it until I asked for a manager who simply wordlessly pulled the roll off the table and waved his hand at us. Even the sashimi sucked. It tasted like it had been soaked in some sort of chemical. This place is terrible in every regard. read more

1st time here and very impressed with the friendly service and greeting when I walked in the restaurant. i wanted sashimi, the waitress recommended 6 pics sashimi and spicy tuna roll bento box lunch. OMG! my lunch was delish!!!! thank you!! read more

Bento Box - OMG!!!!! all that for $12.95 lunch!!! good value and food were delish! I am so glad I walked in to try Bento Box lunch. - Japanese Near Me - Phoenix, Arizona

I love this place so much. Me and my family come here quite a bit and service and food is great every time!

My husband and I love this place! Our favorite rolls are ASU and Vegas roll. The salmon sashimi is the best here. Service and be hit or miss but pretty consistent good food. We will be back love your lunch special. read more

Just to preface I came here once and got the teriyaki chicken bento box. Some pros and cons with this place: Pros: high quality chicken meat, non of that dark or chewy stuff hat is supposedly meat. Decent tempura. Quick service. Friendly waiter. Clean restaurant. Cons: I've grown up on Japanese food and frequent Japanese restaurants. Unfortunately this place is just kind of bland. The sushi rice had no distinct rise vinegar flavor which is an essential ingredient to rice that you use on sushi rolls. The salad dressing had an odd orange flavor that is uncharacteristic of the typical ginger dressing on Japanese salads in bento boxes. Tempura sauce tasted old or something was off. All in all just more cons then pros so had to give it 2 stars. That being said didn't try anything else on the menu. If I get bland sushi rolls I typically don't want to go back to that restaurant. That being said it's a very easy fix on their part. I also expect better quality food for $13. read more

This place wasn't bad, but they did nothing great, not even close. It felt like nobody was trying, sort of just mailing it in. Food was ok, service was actually pretty good, atmosphere not so good. We won't be returning. Oh, the calimari was actually terrible. I am not sure how it could be THAT fishy and tough. read more

This happened 2 years ago. The place is terrible. The server was extremely rude and was not having it. Got our orders wrong. But I will say there food is good. read more

This place was such a big surprise for us, we've already been 3 times this month and have enjoyed it every time!! The salmon is crazy fresh, some of the best I've had in awhile, and we were next to the ocean for the last few years. The tempura vegetables are the best I've ever had, its light and crispy with no excess oil at all. Tears of a ninja are a must have if you like stuffed jalapenos. read more

If you want to risk getting food poisoning, go here. It tasted good, but right now I don't know if I have to shit or throw up to get rid of this pain. read more

(Date: 6/26/19) Where do I start? ...in sum, this is a horrible place. I will never be back. I have never experienced terrible service like this before. The middle aged-asian woman that takes the orders has no customer service whatsoever and is rude. I came for their lunch and ordered the chicken teriyaki bowl. Chicken bowl was horrible tasting. Chicken was hard and tasted odd (hope I don't get food poisoning). I asked if I can get some sriracha sauce and she wanted to charge me for it. Once I was finished eating (didn't finish my bowl by the way) I asked where the trash was, and she told me to throw it outside. The appropriate answer would be, "Leave it on the table and I'll take care of it" or she could have simply took it and threw it away in the back, but she said the trash was outside lol. Wild service! I also noticed a lady come back and wanted to exchange her sushi for something else and the service lady wouldn't exchange it. The lady made the customer order something completely different to pay for. I'm surprised the customer even sat there to try something else. I sure wouldn't have given them my money. Service lady was arguing with the customer and how they wouldn't exchange it. I'm really displeased with the service at Bento Box is the only reason why I'm taking time to write this (I only write when i'm extremely pleased or extremely dissatisfied). I'm can't believe I even tipped in the tip jar before receiving my food. Rule of thumb, don't tip immediately. I should've taken my tip back to use towards the sriracha sauce lol ...or just taken it back period. Now I see why people act a damn fool when they receive bad service. Serves them right! I should've raised my voice about my concerns, but I guess I cared too much about the other patrons there and tried to be respectful. My concerns would've been a gift and hope they see this review too! Owner can feel free to respond to this also. In my whole 38 years of life, this was the MOST terrible service I have ever experienced. I hope they close in between Rays Pizza and Cafe Rio and put a McDonalds there. I receive better customer service from teens at McDonald's and their food taste better than this crap. read more

Just gonna get straight to the point..... Place is crawling with bugs and flies... couldn't eat my food properly with flys constantly flying around and landing on my food... They don't wash their dishes or something... there was a bug crusted on the inside of my cup and hadn't noticed until I had already started drinking my soda... Soda had no flavor Just carbonation... Got to wiping my face and noticed mold on the napkins.... Never TF again ! read more

Nice little hole in the wall in a strip mall. Good portions. The food came right away and it wasn't over priced. Perfect for a sit down lunch before a 5 hour drive. read more

Had the Tonkotsu Ramen and with a Kirin Ichiban beer. The ramen was outstanding. The waiter was super friendly and helpful. I plan on eating here again while I'm in town. read more

Bento Box - Japanese Near Me - Phoenix, Arizona

An amazing establishment that deserves the utmost respect. An extremely talented Chef and wonderful staff. Been going here since before the COVID-19 pandemic and have always had superb service. I have baby-mouth and order the same thing every-time I come, so they always remember what I want, but I have also ordered sushi and various other things along the way. read more

Unfortunately this little place has gone down hill both in service and food quality. Our server was super sweet but had no clue what was what. My husband wrote down our order on the back of the sushi slip and specifically asked for no meat in his dish, yet the order came out wrong and food came out all at different times. My husband was nearly finished before I even got my food. read more

I've been here twice now. Better prices than across the street and as good or better. Only 3 seats at the sushi bar but I've been well served. Yesterday I had the salmon sushi and salmon lovers roll and both were great. Also had the edelmami which was also great. At the end I got a white tuna sushi sample. I think they know how to treat their customers. It is now my first choice for sushi. read more

Amazing Sushi! Shrimp tempura and fried Cali rolls are delicious the music is oldies and the atmosphere is quite and perfect for a solo date. read more

Bento Box - Japanese Near Me - Phoenix, Arizona

OK, I may be landlocked in the middle of the AZ desert (Dante's Inferno)...but this little dive has to be some of the tastiest sushi I have had. The salmon is the star if the show...just sweet, fresh and melts in your mouth. Gives my local sushi dive a run for it's $$. All the fish was as fresh as it gets, amazing for Phoenix of all places. This is a GREAT little dive and I highly recommend it if in the hood. Only thing is it is buried in the food court area across the parking lot from Lowe's in the Happy Valley Town Center. I had to ask security where it was. read more

Bento Box - Japanese Near Me - Phoenix, Arizona

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Another 5 Stars for having mackerel. Also having a roll variety. Oops, waiter just telling me the mackerel is not good enough, so...the larger roll will have to work. Or add more. And cost them a Star! The Arizona Roll was excellent and now have asked for The Orgasm Roll. It looks/ sounds great spicy as I like best. Maps actually put me half mile away. I called and got better directions. Is directly across from Lowes parking lot.Well I have to go back and give 5 Stars again. Another wow roll. Both were likely the best I've had. read more

Went with family to celebrate my dads birthday, besides there being limited seating, it was pretty amazing. Food was really good, came out fast. Look forward to going back! read more

This place is close to my home (10 min drive). This is my go to place for Ramen. I was pleasantly surprised when I ordered the seafood champon ramen. I've tried their sushi which is good nothing special, however I think the Ramen here is definitely worth the visit. read more

This review is primarily for the service tonight. My friend and I went in to place a to go order. The woman who was working pointed to a pile of menus and said take one. No greeting no welcoming customer service. I could live with that, but not her behavior when our order was ready. This was a $50 to go order by the way. My friend asked for soy sauce. Her reply..."why do you need that". She gave us 2 packets. my friend asked for 4 more. Why so many? She was so rude I couldn't even believe it! I will not be back! read more

Went in with my husband and daughter, we each got a bento box and the chicken came back pink in the middle. The server was not friendly or helpful, we ended up leaving before they could exchange raw chicken for cooked chicken. Lucky I checked it out or we would have left with food poisoning. read more

We love Bento box, the food is great and it's a perfect local joint. The chef always welcomes you with a hello and says goodbye when you leave. You feel like the truly care that you picked them to spend your money at. The green tea is awesome! Unlike other green teas. Great fresh made sushi and large bento boxes. read more

Really impressed! The food was amazing and the server was great. A couple was sitting at the small sushi bar and the sushi chef was providing outstanding service to them. He was giving them with samples, taking recommendations, and making some personalized rolls. While eating, a few different groups walked in and the sushi chef greeted all of them. They must have all been regulars because the sushi chef was familiar with all of them. Overall a really cool place! read more

I can't remember the last time I had bad sushi. We recently moved up here from Arcadia an HR were very spoiled with the quality of food down there. This dinner was overpriced and tasted horrible. Miso soup did not have any seaweed or tofu in it, lukewarm. Sushi fish tasted old, flavorless. Noodles imbalanced in flavor; could mostly taste sweet, likely oyster sauce. I usually don't give reviews however this was very disappointing. read more