Teriyaki chicken On the hibachi is fire , drinks overpriced though. Ambiance is average for a place like this, Nothing special. Service is 7/10. read more

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Know what you are getting into before you go! You are paying for the experience more than you are paying for the food. The food was regular... not anything to write home about and not anything to complain about. The service... was questionable, the lady kept trying to upsell me, tried to add teriyaki sauce onto my bill, and was very rude when I was ordering. I would definitely recommend ordering the fried rice and meat separately instead of getting a 5/6 course meal if you're price conscious! read more

Dislike leaving bad reviews but food and service were trash! Went to celebrate my husband's little brothers birthday because he wanted to try this spot out this spot simply did not deliver. My husband ordered veggie fried rice all of his vegetables were given to another party he literally had green onion rice, we watched the actual vegetables get chopped up and given to another party at the grill. To sum things up majority of our entrées went to the other party while the chef gave our party scraps. Never again, there are some incredibly hibachi spots out there. This spot is not one of them. Seemed like the horrible service was intentional. read more

Chef Ryan was absolutely AMAZING! Definitely requesting him from now on. Me and my family really enjoyed it all.

Food: had the noodles and got the poops from this place... maybe because the floors were dirty, maybe cause the tables were sticky, maybe because there was old stuck on food left behind in the crevasses of the flat grill they used to cook on... Services: the only thing they had going for it... our waitress was quick to get us refills and to ask us periodically if we needed anything... BUT then again, this is their job and given that it was a Wednesday Night it wasn't super busy... we can only hope this type of service is always happening regardless of time and day you go. Ambiance: it was pretty low key when we went, there were signs that this place can and may get busy during "peak" hours... bathroom smelled well... like a bathroom at a train station. If you came to expect that then there's no surprises I guess. I spent a lot of time seeing how long it would take for someone to clean up the mess on the floor where our cook stood but it stayed like that until we were about to leave... a bit disgusting having to look at it while eating. Hopefully this doesn't stop you from coming to eat here... but also, hope you don't get the poops when you do. read more

Benihana - Dirty dirty dirty floor... - Sushi Bars Near Me - Irving, Texas

Just won't be back. Made reservations at 7pm. They didn't sit us down till an hour later. Waited awhile before the chef came out. Finally finished eating and it was 10pm when we left. We were all so tired after that. We all had to packed because we were leaving early in the morning back home to Oklahoma. Benihana used to be really good in the 90's. Now... not so good. read more

Clean the establishment, please! I understand it's summertime, but there's no reason we should be indoors surrounded by tons of flies while our food is being cooked out in the opening. You have to sweep and clean after the chefs are done. Food was left over at another station from another party that no one was at the entire time our party was there. Then our chef came to cook for us and when he left, there was even more food all over the floors and flies were everywhere!! I tried to get a to go container that was right next to me in one of those bookshelves. There were so many flies over there. I just said forget it. Our waiter did say he apologizes for that and that multiple people have been complaining. They need to get a cleaning crew that's coming around cleaning up food off the floors and some type of fly magnets to get control of the massive fly problem. This place is not cheap. You're definitely going and spending $100 on yourself so I think it's worth it to make sure that your consumers are feeling comfortable while eating. read more

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You shouldn't have to toss your own shrimp at a Benihana! And we didn't get our happy birthday. read more

Outstanding Experience! We had the best time at Benihana thanks to our amazing chef, Luis!!!! You could tell right away that he truly loves what he does--his energy, enthusiasm, and passion made the whole meal unforgettable. Every flip of the spatula, every joke, and every perfectly cooked bite showed how much he enjoys his job and cares about his guests' experience. Luis kept everyone at the table laughing, engaged, and entertained from start to finish, and the food was absolutely delicious. It's rare to see someone who takes so much pride in their work and brings so much joy to others at the same time. Thank you, Chef Luis, for making our dinner so special--you turned a simple meal into a memorable experience fir our birthdayandanniversary! read more

Benihana - Sushi Bars Near Me - Irving, Texas

it was a horrible experience for my fiancé and I to celebrate his birthday. It took almost over 45 minutes for them to start cooking food. The waitress did not come to refill our drinks till almost like 25 minutes later. The food was not that great. Thumbs down please save your money. read more

Went with a group of 3, celebrating 2 birthdays. For a Monday evening it was busy and we were glad we had reservations. The positives: all of food was tasty. The areas for improvement: service was slow; we had to ask for refills. At one point everyone at our area had empty glasses. They need more chefs as once you are seated it takes forever. Our chef was really talented and had good skills, but looked like he hated his job. Fix the improvement areas and I'll gladly give you 5 stars. read more

Came here recently for a company event & we had a group of about 10 people (so we were a little snug at our table). It'd been a while since any of us had been to Benihana before so it was fun for all of us. They have a "lifestyles" menu which is what I got when I asked for vegan options. I ended up with hibachi vegetables, steamed rice, salad, and I ordered some edamame & a sushi roll as well. Everyone's food was delish & service was great. I will say, the bartender that night was not great. We had someone order a dirty martini & it looked like she'd dumped the bottom of a jar of olives in there more than the vodka. When the same person asked for a dry martini, we got a lychee martini, on the third try it was like there was no vermouth in it. A mediocre bartender wasn't going to turn us away (and probably wouldn't keep us from coming back) but we might be a lot simpler with our drink orders next time. read more

Benihana used to be really good. We went tonight. The hostess was rude, the food was mediocre at best - we had chicken, steaks, seafood really not worth the money paid. But I must say the onion soup was very good. The place is dated and needs remodeling. read more

I've dined here a few times throughout the years so I can leave an honest review, I've been to the Las Vegas and Dallas locations. Benihana is really good and always a vibe. I love the hospitality, everyone is so sweet and accommodating, the chefs always put on a great show, they are consistent. The servers are work hard to make sure their guests are good. I took my baby here for the first time on my birthday and he enjoyed the show and food, the fried rice was his favorite. I always get the filet mignon and scallops, always make sure to ask for a little extra salt and pepper! I love the side salad with the ginger dressing and the miso soup appetizers. This is a great spot for date night, birthday parties, or just hanging out with family and friends! Cocktails are always good and they usually add new seasonal ones on the menu. This is one of the original hibachi spots definitely check it out! read more

Benihana - Sushi Bars Near Me - Irving, Texas

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Extremely disappointing. Will never return. I have eaten at Benihana many times over the years and always enjoyed the show and the food. This time it was different. Slow service. Incorrect orders. Lackluster show. Disappointing food. Took 14 minutes for a server to take our orders and another 17 minutes just to get our drinks. Got that wrong. Didn't get my Diet Coke, had to ask. When I did get it, it was 95% ice. The show was boring. Only trick was the flaming onion volcano. No egg catches in the hat. No interaction with the diners. Didn't get my rice, had to ask for it. Then I got fried rice when I ordered white rice. My grandson never received his meal from the children's menu. I have had more tender ground beef than the filet I received. I had bigger shrimp than the lobster tail I received. Will never go back and suggest you don't go either. read more

I was so embarrassed. I invited good friends from out of state for dinner here, and in our salads was a huge Roma tomato. My friend politely asked for a knife to cut hers so she could eat it. Looking at all of our meals, I suggested the waiter bring four dinner knives for everyone. I could not believe it--he brought out four disposable cutlery kits and set them by our plates, explaining that they don't have knives. At a restaurant where our dinners were over $65 each (not including drinks), we were given to-go plastic cutlery? This is not a "nice" dinner. They serve steak, chicken, and lobster--yet if the chef at your table doesn't cut your meat small enough, you're expected to eat it with a flimsy plastic knife? In all my life, I've never been to a restaurant of this caliber and been given plastic utensils instead of real ones. The second issue: no one mentioned that swapping white rice for fried rice is a $7.50 upcharge per person. We probably would have all still ordered the fried rice, but I couldn't help but think of the young couple at the table across from us that you could tell was watching what the prices were. This charge added an extra $30 to our tab? Why isn't it made clear prior to ordering? We only noticed when the bill came. On top of that, we had to stop our waiter from closing our ticket out so we could remind him to bring our dessert and green tea--which was included in the meal. And he never mentioned. Then despite 3 of us having tea. He brought 2 spoons for us to put honey in our tea? I guess he expected us to share communal style... Overall, this dinner wasn't even close to what I'd expect for the $350+ we spent. The food was just so-so, the service was lackluster, and the plastic cutlery was downright tacky. To top it off, not one staff member smiled during the entire visit. I don't write as many reviews these days, but I had to take the time for this one. Benihana needs to do A LOT BETTER! Food - 6 Service - 4 Ambiance -2 read more

I went to the Benihana's in Irving TX on July 1st and while sitting at the bar 3 large roaches came out. 2 across the bar and 1 up the side of the wall. After speaking with the manager he stated there was nothing he could do it was because they just had pest control in the previous day. As I am sitting there instead of the bartender cleaning the items that the roaches just crawled over he continued to use the glasses and shakers to make other peoples drinks... read more

Worst experience at a Benihana ever. My daughter picks Benihana every year for her birthday. I specifically booked lunch during the week to make it less expensive. When we were seated, we were given the dinner menu--the prices had increased a lot since we had been there--$45 for the hibachi steak (non-filet) seems excessive and then to have to pay $7.50extra for the chicken fried rice. I asked for the lunch menu. The server came back and said the manager said we couldn't get the lunch menu because it was the holiday--it was the day after Christmas but was a weekday. We rolled with it thinking we'd get the full Benihana experience--we didn't. The chef phoned it in. The zucchini, onions, etc were all pre-cut. He didn't do many of the normal tricks. And the place needed a deep cleaning--the restroom smelled like it hadn't been cleaned in sometime. I don't mind paying for good food and a good experience. Don't think we will ever get that at Benihana again and that makes me sad. For the price we will go to a favorite nice steakhouse instead. read more

EVERYTHING WENT WELL!! The service, ambiance, food and drinks. Went for a quick snack and MAN did this place hit the spot. I had both of their juices along with some sushi and I LOVED IT ALL!! Can we have Benihana in Tarrant County TX?!?!? read more

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For a first-time visit, I left feeling disappointed. It was clear our server was overwhelmed, and the hibachi experience--which is typically a highlight--felt very minimal. Our second round of drinks took over 30 minutes to arrive despite ordering just a bottled beer and a glass of wine, we had to check in with our server several times throughout the meal. He did mention they were short-staffed, but I spent most of my dinner without anything to drink, even though nearby tables were receiving quick refills on sodas and waters from a busser. For a dinner totaling over $70+ (for one person), the overall experience fell short of expectations. read more

We chose to sit in regular dining and opted out of the hibachi area. The tables needed to be wiped down as most had liquids or food crumbs left behind. I regret looking at the blinds because they definitely need to be dusted. The service needed work. We had to ask for everything from straws, to napkins, to utensils to salt/pepper, you name it. He just wasn't very attentive. The food was decent, however the term "colossal" was far from true as seen in pics. The pasta was spicy which I enjoyed. The portions were generous. The soup was good and the rice was enjoyable also, but not anything extraordinary. I definitely wish it would've been a better experience as this was for my husband's birthday. read more

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Chef Jose was very good and prepared food right to our taste. We ordered Hibachi Chicken(4.5/5), Hibachi Shrimp(5/5) ; Chicken Fried Rice (4.5/5), chicken fried rice with added shrimp (5/5) . Mango colada as drink Nice experience of Friday night. Repeatable experience read more

I am furious and deeply hurt by the experience we had today. I brought my daughter here to celebrate her 9th birthday, full of excitement and expecting a fun, memorable hibachi experience. Instead, what we got was a complete disaster that ruined what should have been a special day for her. First, the service was awful from the start. We were handed only a dinner menu even though we came during lunch. When we asked for the lunch menu, the server acted like it was an inconvenience to even go get one. He couldn't explain anything and made it clear he didn't care about helping us. Then came the so-called "chef." He was boring, unenthusiastic, and completely uninterested in providing any kind of experience. My daughter even said, "He only made small fires." There was no energy, no jokes, no effort--nothing. To top it off, the food was horrible. The shrimp was left on the grill so long it was hard and rubbery. Everyone at our table left their plates full because it was just that bad. But the most infuriating and heartbreaking part came with the birthday celebration--or should I say, the complete lack of one. I made it very clear that we were there to celebrate my daughter's 9th birthday. She wore a "Birthday Girl" pin and a crown, and we reminded them multiple times. Despite this, they ignored her entirely. We watched two other kids--both white--get the full birthday treatment. They got songs, cake, and ice cream, all with smiles and enthusiasm from the staff. Meanwhile, my little girl, the only Black child in the room, got nothing. When we brought it up, the server gave pathetic excuses like, "Oh, I didn't see her crown or pin." That's a lie--they were in plain sight, and we told them it was her birthday! And after celebrating yet another white child, they came back to us and said, "Oh, we're out of ice cream." How convenient. Do you have any idea how it feels to sit there and console a heartbroken 9-year-old who was so excited to be celebrated, only to be completely ignored? Do you know how it feels to watch her eyes fill with tears as she sees other kids being treated with care while she gets nothing? This wasn't just bad service--this felt personal. It felt like my daughter didn't matter to them. It felt like we didn't matter to them. I am beyond angry, disgusted, and hurt by this experience. This was supposed to be her special day, and instead, it became a painful, humiliating moment we will never forget. read more

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I did a curbside order. I got there about five minutes before my scheduled time, but I checked in anyway. I waited well over 20 minutes past my scheduled time and no one ever came out with my food. I finally went in and told them I had curbside order and no one had brought it out. The gentleman went to the back and brought me my order in about 15 seconds. That told me my order had been sitting back there! NEVER WILL I DO CURBSIDE AT THIS LOCATION AGAIN!! read more

We recently visited Benihana as a group of eight nurses for a lunch outing. Overall, the experience was enjoyable. Our server was excellent--super attentive and friendly. She mentioned she normally works the night shift, but she handled the lunch crowd with ease and made us feel very welcome. I ordered the filet mignon, which was cooked perfectly and tasted great. Everyone at the table seemed to enjoy their food overall, but there was a bit of confusion with one of our party's orders. Our secretary ordered the lunch duo of chicken and shrimp and paid an extra $0.99 to add chicken to her fried rice. However, what she received was just the rice with chicken and shrimp mixed in--there was no separate chicken entrée as part of the lunch duo. Why would you pay extra just to have the food mixed together? It felt a bit misleading, and we were all puzzled about what the upgrade actually included. She's very shy, so she didn't ask for clarification, but it's something to be aware of if you're ordering. The bathrooms were clean, though I did notice a random dirty yellow cloth left on the sink, which was a little off-putting. Parking was no issue--plenty of space available. All in all, a decent lunch with great service, though a little more clarity on the menu options would definitely help improve the experience. read more

Amazing ambiance we love coming here all the time !!! We have came here multiple times and the service from CHEF YANKY has to be some of the best cooking and food really recommend him !!! read more

Go for lunch, great specials. I really liked the matcha passionfruit and ask for some garlic butter on the side. Food was good, steak slightly overdone but overall good experience. read more

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We will never return to this location. Classless staff especially the manager. GM is tacky and unprofessional. That's all.

Had a reservation for a birthday, we walked in they said it would be an hour even if you had a reservation. My father got upset that they didn't keep our reservation and was upset with them, they then lied and accused him in front of the restaurant that he had called the manager a "b****"., he has never said that word in his life. They have lost my business they overbook, they lie and they generally have terrible service. read more

Worst experience ever. Had a reservation for 8:00 and still had a 20 minute wait at 9:00. HORRIBLE customer service and do not recommend. If you're eating at 8 make a reservation for noon. read more

I didn't realize you can actually request a normal table and that's really exciting to me! I know everyone goes for the show, and I appreciate it tremendously every time I go because of the amount of effort, but sometimes I just want to talk to my date. For a chain restaurant they're always very consistent with flavor. I have no bad experiences here. On the occasion their sushi is a hit stale or maybe the protein under seasoned, but overall not a bad meal. I like this specific one because it's not overwhelmingly big, but still nice enough. read more

We had reservation at 8pm, arrived 5 minutes early. . Host then laughed at us when we went to move the car, and said that they already called our table while we were outside. Had to walk out with my mother and kids after 45 minutes of waiting. Special occasion: detroyed! read more

4:30 reservation was not honored, as we arrived at 4:15 and were told it would be at least 5:30 till we could be seated. Folks without reservations were allowed to supersede. As we were with our 90 year old mother for a non traditional Christmas, we left and found another restaurant that appreciated our business. With the front of house being so grossly mismanaged, we had no confidence the food would be any better. read more

Over $140 for two plates of food. Over $70 each for me and my wife to eat. Over $70 for fairly tough filet and dry fried rice. The food was pretty good but for that amount of money, I can go somewhere else and ensure and excellent meal. Also, I went there to try their new Habachi burritos. I was told they are To-Go only. Maybe I missed it, but I didn't see that on their site. And why should it be to go only? I get they want to make their money on the expensive dishes, but we sat in the lounge area, and didn't do the whole show. So instead of paying $20 bucks for something I wanted, I had to pay $70 for something I didn't. And again, it wasn't exceptional. It's unfortunate because we really like Benihana, but I guess we are just priced out of their demographic now. From now on, when we splurge, we will just go somewhere else. read more

I don't normally do hibachi, but I was invited and couldn't turn down the invite. We waited 1 hour before the chef came to the cook top. Another party that was seated with us allowed their daughter to throw crayons on the hot cook top resulting in melted crayon where food was about to prepare. SMH The Chef did clean it before he started cooking. The chef was great! Engaged with everyone at table. Food was so much better than expected, Veggies were full of flavor. Very good service. Nice cocktails. The waitress was good. Very attentive and interactive with entire party. The soup is okay, and the salad dressing was also okay. Must pay to upgrade to fried rice. Must pay extra for yum yum sauce too. First time drinking Sake had a slightly sweet taste with a fruity and nutty aroma. Its texture was smooth and light while the aroma was fragrant. It's a milder version of wine's aroma. Overall, not bad. read more

Benihana - Sho Chiku Bai - Sushi Bars Near Me - Irving, Texas

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Came here to leave a three star review and I see the average is 3.1, so I feel I'm pretty accurate in my assessment. Pros: close, decent prices, happy hour, varied menu. Sat at a booth in the bar area since the plan was to order sushi, not hibachi. And also to be as far as possible from the loud children in the main dining room, I assume either amazed by the erupting onion volcano or an egg that was flipped into their chef's hat. The sushi bar area looks like an uninviting afterthought. A long bar with just four chairs widely spaced apart with a high chair at the far end. Do toddlers typically come by themselves (or even at all?) to sit at the sushi bar? Or is that just where they choose to store the high chair? The sushi was decent enough but at the low end of my required "quality scale" that I am willing to trust. Factoring in location and price... it was fine. Great presentation of the items they included. The menu also stated that tamago, krab†, and wakame were to be included, but all three were nowhere to be found. Service provided by Caira was great. Even though they use the handheld payment devices, they not only provide you a breakdown of charges but she also walked away rather than hovering over us as we contemplated the tip. That was enough to raise it to 3.5 stars if only that were allowed. Afterwards, I got a message from OpenTable that Benihana cancelled my reservation even though I gave them my name when I arrived and I watched her locate me on the list. So they also took back my 100 dining points. read more

Benihana - CHIRASHI tuna, yellowtail, salmon, whitefish, octopus, shrimp, flying fish, cucumber with salad, miso soup and rice - Sushi Bars Near Me - Irving, Texas

love 我都可以闻到香味了 刚开始点错了但是服务生非常有耐心帮助我 终于点到我爱吃的()っ 谢谢 love youall I'm very lucky today 2925/10/17 love my self love all read more

Benihana - Sushi Bars Near Me - Irving, Texas

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Pre birthday celebration. Went here to celebrate with family friends. After that Delfriscos fiasco so glad I canceled the reservation this was awesome. Some of my family hadn't gone before they really enjoyed it. The Chef Victor and Hostess Terrance were awesome . Great Service. Kept Refills Coming. Food was great . Reasonable. Only Thing Could Have Been Better Setting By Kitchen. People constantly Passing By . No privacy. Since I Made Reservations I Assumed I Wouldn't Got Kitchen Duty.. read more

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Made a reservation for a 16th Birthday dinner. We were seated on time, restaurant was decently clean. Had to wait for quite a while for a greeting from our server. We were also seated with diners who were exclusively vegetarian, while not an issue it became one considering we all were ordering steak, lobster and shrimp. Chef seemed to get our seasoning mixes up with the vegetarian one. As ours had minimal taste in/on anything. I watched my husband's rum and coke collection condensation and die in the window while waiting for my coloada. Bar was less than subpar, too long of wait times, flavorless drinks overflowing and making a mess. One and done for me. Considering the price tag that comes with this experience, I would never dine here again if Im paying for it to be honest. Over $400 later and its just not worth it. There are plenty of other options, cleaner and better staffed in the area. read more

So, we had reservations for 9 today in Father's Day so this review will have some grace. Our reservation was at 2. We got here at 1:30 and was told they were running 30-45 minutes behind reservation. We finally got sat at 3:30. Staff was nice but the food was So bland. People were upset and rightly so. We also had a toddler who got very hungry and restless. I understand it's Father's Day but don't over book so when you have reservations you can be seated accordingly read more